Took in a king size comforter last week. It had one light stain and needed to be freshened up…read more My husband stopped to pick it up on day 7 and he could see stains on it through the bag. He told them to redo it. He picked it up today, day 8. It smells fresh but has more stains (about 6) than it did when we turned it in and the original stain looks like it was never touched. Husband did say staff was nice. He felt like they would redo it again. However I really don't want to keep washing out stains they are putting on my comforter. Eventually the comforter will wear out. Who knows how many "redos" will need to be done. I gave them a chance to complete a service. I gave them the chance to make it right. They failed both times. I'm done, will not be going back.

This place is my go to for dry cleaning and alterations. I think some of these negative reviews are…read morefor the Grace cleaners on Madison. GRACE EXPRESS CLEANERS IS NOT THE SAME AS GRACE CLEANERS ON MADISON RD! Grace Express has been doing my dry cleaning and alterations for the past 7 years without fail! Their prices are fair and have my stuff ready before my pickup date! Two years ago, I took in a dress with old stains. Couldn't guarantee stain removal on my formal that look like they became a part of the dress, but the stains came out! So, I take my husband's and dad's dry cleaning and alterations to Grace Express also! Mrs. Grace Cho takes good care of them also!

Dropped off my items to be laundered. Debra did an excellent job. Fast, kind, professional service.read more

Went to the Dutchman's laundry mat today. It was a wonderful experience figuring I hate doing…read morelaundry with a passion. The attendant Debbie was soon very friendly and helpful. If I have to do my own laundry again she informed me that the laundry mat has full service as well, and they will gold my clothes for me that way.

Vilma was fantastic. The entire experience was over the top . The place was spotlessread more

High tech, clean, polite crowd, coin or coinless this place is top notch. Too bad there is not one…read morein Knoxville!! They'd be providing a service! I'd show you the video I took in this establishment but it's not great quality. The staff were pleasant, young and hard working. They were always busy keeping the place orderly and clean. Again, highly recommend.

Their hours are advertised until 9 PM. It's not accurate, they can close randomly anytime they feel…read morelike it. They also don't allow you to put your laundry in after 7:30 PM. Even though the average time to wash is 30 minutes and the average time to dry is 20 minutes--they close the washers at 7:30 PM. I didn't get much of a chance to wash my clothes, of course I got there late! 7:20! Even still they wouldn't let me do my clothes. I'm actually OK, the woman who works there is a chainsmoker, I couldn't get within 10 feet due to the tobacco smell. I'd be careful getting my clothes cleaned here, particularly dry cleaning, not sure they'll come out smelling clean, might have a hint of tobacco?

Rude, lies, can't deliver on time, and they can't keep their stories straight when they lie. I…read morewill never ever go there again

Super clean friendly and safe place to wash your clothes. Nice sitting area to wait on your…read moreclothes to finish. A play area for the kiddos. A wifi spot. A tv to watch the game if it's Sunday.

I have been going to this laundry mat for 7 years and it is so clean and the staff are always so…read moreattentive and diligent with cleaning the machines. They have plants throughout which is a nice touch of happiness and clean air! I especially appreciate that they are staying open through the covid-19 situation with increased measures to ensure cleanliness and safety. We all need clean clothes, especially now! This place is truly a silent hero in the business community.

Thank you so much to whomever at Grace Cleaners that does the sewing! You did a great job on my…read morehusband's suit. We purchased a suit at Dilliards, but needed it in quick time for a funeral. The man in Dilliards recommended Grace cleaners to tailor it. Great service and we picked it up the following day.

Not very friendly with customers, not very punctual, not very good quality end results. They do not…read moregreet customers; it looks like we are bothering them.

Every single time when I want my clothes press it's always still wrinkled. I try to give this…read morecompany a chance thinking its that individual, however, it's just a place that doesn't know how to press or starch. I don't recommend this cleaner to anyone who actually wants starch and press. One star is too much!

I have been getting my clothes dry cleaned by Royal Cleaners for years, but this location is by far…read moremy favorite. The ladies have me in and out so fast and are friendly at the same time.

Wow! Let's just say, we will be back. My mom and I have been going to the laundromat off of Dover…read moreRoad and it's just so small. It's too hot and not worth it. When I kept driving by this place off of Fort Campbell, I kept telling my mom we have to go as it's so big and nice inside! Maria is so friendly and is always offering to help. She even told us that they have HIGH CHAIRS for my baby!!/! How awesome is that? It's so spacious in here, lots of seating, very clean area and very clean bathrooms, and plenty of washers and dryers. Highly recommend.

Well I want to start with the best warm welcome I received with the manager of the laundry, her…read morename is Liliana and she was definitely the best costumer service ever with detail of every washer machine and dryers! I give the place a 100 obviously with Liliana at front on the business!