Based on my experience and in my opinion. Front end communication and scheduling/rescheduling (due to weather) etc with Nick, the owner, was fantastic. He was very responsive and stayed in touch throughout. He and a trainee showed up to refinish the door and did an efficient job. I asked for the outer weather strip to be replaced, and was surprised to have been charged $100 for it! While I authorized the work, there was no mention from Nick of how much more it would cost - perhaps my fault for not specifically asking! Door was refinished as promised, but the color turned out to be more cherry than mahogany (original). See photos of exterior and interior below. Plus the white plastic weather strip left a mark on the outer edges of the newly finished door. Took his advice to allow for a period of time prior to closing door - left the door open for several more hours than recommended to allow it to dry - yet, the mark on the door. Plus found nails at various locations on the floor - thankfully no one had stepped on them. Called Nick right away and he agreed to come by when he was in the vicinity and touch up the marks. He has still not shown up, his phone does not accept voicemail ..had referred him to a friend, glad they have not yet contacted him! Following impressive responsiveness at the front end, very poor follow through with zero response/communication. Was charged $415 for refinishing just the exterior and installing the plastic strip - (paid promptly; I had to step away and wife paid) feel a bit taken, unfortunately. Was promised an annual maintenance visit for $99...thankfully, I did not pay for that service. There appear to be cheaper/better door refinishing options around. read more

Royal Door Refinishing - Exterior color - significantly reddish/Cherry - Refinishing Services Near Me - Houston, Texas

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My front door looks great after Mike refinished it! Keep Up the good work!!!!!!!!!!!!!! read more

Excellent quality and great communication! Reasonable price. Nick is vey nice and courteous.

Extremely pleased with all aspects of the work. Nick was extremely communicative, came out the same day, and completed the work (exterior front door refinish) within a couple of hours. The door looks beautiful and the pricing was substantially lower than other competitors I received quotes from. Nick was honest, fair, and very respectful. I will certainly be using this company again in the future. read more

I've hired Nick to refinish our front door two times (most recently yesterday) and have been very pleased by the results and the professionalism. I found him to be sincere in his commitments and, even more rare, very easy to have in my house during the work. You know how sometimes having a crew in your home can feel awkward or be unnecessarily disruptive, well, this was not the case with Royal. I wasn't even left with any clean-up!! I plan to commission Royal for additional work and to have them return for future refinishing. Thanks Nick and Xavier. read more

If your door needs a refresh, hire this guy! We used them 6 years ago and were happy to see they were still in business. Our front door takes direct sun every day and it was time for a sanding and restaining/sealing. They were on time, worked quickly and our 60-year-old door looks brand new, again! After he finished our door, I hired him to refinish my mother's door the following week. The price is the best out there! read more

I should have scrolled down further to read more reviews of this company. Royal Door Refinishing came out on January 2, 2020 to refinish my door. After paying, the workers came back the same day and said I would have to pay an additional fee since the door had been painted which they said their supervisor instructed them to do. I paid extra and even though I had tipped. Before the end of January 2020 the door began to show cracks, and I could see daylight shining through. I contacted the company, and they sent someone out to repair cracks. Around April 2020, the door began to show more cracks. I contacted the company again and was asked to pay more money for a fee to come out. I explained I felt this was unfair since the work was not done properly, and I was charged extra initially. The company agreed to come out again but never showed. I called back again in June to inquire about someone stopping by to address the cracks. Someone answered, but immediately hung up and never called back. I left messages including text messages with no response. At this point, I believe the company is avoiding me and has no intention of coming back to repair cracks. I have filed a complaint on this company with BBB. Update August 17, 2021: I recently noticed Nick with Royal Door Refinishing eventually responded to my review and claimed I requested to have cracks filled with putty which he did not recommend because it is unprofessional. This is the first time I'm hearing of this as I was happy to pay for my door to be repaired properly and professionally and did not have an issue with paying for a quality repair. I am sure Nick noted this when I left a generous tip along with paying more than the originally quoted price. Why would I insist on having my door puttied if the point was to have the door professionally repaired? In fact, when I initially called to have the company come back because the door was cracking, I was told they only needed to use putty to fix the issue. This was not per my instruction as I do not work for the company nor am I an expert on repairing cracks in an exterior door. Again, this company should be avoided. Scroll down on his reviews and you will see other honest reviews which I wish I had done. My door still has cracks, and I plan to find another reputable, honest company to come out to do a proper job. I am no longer going to waste my time going back and forth with them. But I do have time to post a review to warn others. If you want your door professionally repaired properly without a hassle and poor work, I highly recommend going elsewhere. read more

Good communication, they were on time, diligent workers, fair pricing, done with my front door (outside only) in about 3-4 hours, if I remember. It was a satin finish per my request. Thorough clean up afterwards. The door was a little sticky when opening & closing at first but that went away. They also replaced a door sweep to back door (only work done on that door) and it's a little tight still when closing. That's the only negative. Full disclosure: the work was done Oct 2017. Door still looks good! read more

I was very pleased with the work done on my wood & beveled glass front door by Royal Door Refinishing. A second visit was necessary to replace the weatherstripping at the bottom of the door, because it's an older type, but Nick came back and made sure it was done correctly. I used this company due to a referral from a friend, and I will be using them again. read more

Nick has been doing work on my door for about 3 Years now because my dog keeps chewing the door. I used to love his work and how flexible his schedule was but this time around he was unprofessional. I have the texts to prove it. He demanded me to pay for the service in full and I said I would not do that until the job was done. I was ok with paying for half of it the day he came by for the estimate but he kept trying to haggle me to try to pay for the price in full. The day of my service he called me and said he didn't have a piece because the manufacturer he went to the owner quit and he STILL wanted me to pay for the price in full. He never went by the windmill before my service date to see if they had my piece because he assumed that it was going to be there and gave me the run around how he didn't have time but if you take a job you make the time to keep your costumers happy. He came by and did half of the work so I paid him HALF of the amount that I owned. He continued to ask me to pay for the price in full and I kept saying I will not until the job is complete because how would I know he would be coming back? He then finally agreed with me saying that he is content with getting the payment in full when the job was complete. On January 2nd, he texts me saying he got the piece and so I scheduled a date but I had something come up and he kept nagging and nagging about how I should pay for the piece for the door because I waited too long for the service and he threatened me saying "I dont have to to argue when you pay you agree the the terms and conditions I will email them to you. Under Texas property code 53.001 I can take legal action. For that address Bellini. So again I am requesting payment on the open invoice I will mail the invoice and payment request to you if i do not hear back from you. Then ill let the state do the rest I already spent money on your job and youre refusing to make a payment" NEVER in my life has someone asked me to pay for work in full unless the job is complete. He then TEXTED me saying I only paid $25 for the job he did half the work for when I have a receipt saying I paid $120. He lied to me saying I only paid $25. I mentioned how he lied and said I only paid $25 and he dodged my comment and continued to ask me for more money. Nick is a really cheap, shady, and unprofessional person. I gave him a 3 star because he usually does decent work with the damage from my dog but I've read multiple reviews now and he continues to ask everyone for payment up front in full. I find that unprofessional because most companies will either ask you for half the payment for a manual labor job like this or just pay when the job is complete. He threaten me because I did not want to pay for the piece he bought. The piece was $100. I continued to tell him I did not want to pay but he started getting immature and emotional about it. I will be no longer working with him. He needs counseling. read more

I used this company to refinish my door. They did a very poor job. I had to call them back out a second time because the quality of work was substandard. They dodged me for some time before finally coming back to complete the job. They offer a 1 year touch up included in the price for refinishing the door; however, when I called to get them to come out they never showed. These kids are nothing but scammers. read more

We recently had Nick out for the second time to refinish our front door. It looks beautiful and they did a very nice job. We had some issues in the past with getting them to come out, but this time he made sure to make it happen. I would recommend them because I also think the prices are very fair. read more

I would have never imagined that the process Royal Doors did was so detailed. 'This affirms why we search for professionals. Great Results!!!! read more

Please beware of using this company. We recently had our front door refinished by Nick and another guy at his company. We were quoted to sand and refinish both sides of our front door. Only one side was actually sanded and the other side was NEVER sanded...only painted over. If you were to look at both sides of the door, you can clearly see the difference. We contacted Nick after we had the door installed as we noticed the door refinishing was unsatisfactory. We asked if he could come out to discuss what we were unhappy with. Finally we were able to set up a time for him to come over and look at his work. He didn't show up at the agreed upon time. We actually had to call to see his where abouts. He then said they were stuck at another job and wouldn't be able to make it for another few days. We assume he would have never called if we didn't reach out to him. We then set up ANOTHER appointment and he called 10 minutes before the appointment to say he couldn't make it. Once again, he was stuck on another job. We didn't give him the run around when it was time to pay for the service but now we are getting the run around to get him back to the house to review a job we are unsatisfied with. We thought since this company had decent reviews they were a good choice and would stand by their work. That is not the case. I would not recommend using this company for any type of door refinishing. It seems like once the money is in their hands, their work is done and they won't come back to resolve any issues. read more