They did a great job. Showed us everything they did and were very patient with our wioread more

I negotiated a cash price of $350 down from $450. I do not live in Houston so they sent a…read moresubcontractor to do the work through a website called Thumbtack. Samual was supposed to be on site between Noon and 2pm. He called to say was running a little late and would be about an hour and 15 minutes. He finally showed at 4:30. He did not lay tarps, used a non filtering shop vac that layered our kitchen and living room in soot, nearly shattered a glass tabletop with the rods connected to the brush, although he was quite pleasant while doing all this. I posted a review on Thumbtack about Brushers Chimneys service and it wasn't long after that they called me. The woman asked if I would at least change my 2 star rating to 4 stars. I explained that I do honest reviews of both good and bad service. She then said that Brushers would refund our money in the form of a check and now would I change my review. I explained that she was actually trying to purchase my integrity which won't ever happen, although, once I received the check I would modify my review to reflect this exchange. That refund was promised in November 2025. This is 12/31/25 and as yet no check has arrived. This should be a warning about those who will attempt to buy you with bait. I will do my best to post my experience with as many media outlets as I can. I posted to Thumbtack and Google. I suggest anyone considering Brushers to read the NEGATIVE reviews. There are plenty of them. I read what their service offered on Thumbtack. Nothing of the sort happened in our home. I HIGHLY recommend STAYING AWAY from this company that won't clean your chimney as can be seen by my photos posted on Thumbtack but, they will clean out your wallet and not honor their word. This is an update: After making this post I was contacted by Brushers Chimney. After some discussion I was assured that a refund would be forthcoming. The refund arrived on 1/8/2026. I submitted it to my bank 1/9/2026. Verified check cleared 1/10/2026. On 1/9/2026 I received a call from Brushers as they noted I had deposited the refund which was for the amount I paid for their service. There was no additional money added for my lost time and the inconvenience of the mess left behind although, they did offer to have someone come to clean up the mess. Naturally, my wife and I had pretty much tackled that job which I reiterated in earlier conversations. I had no intentions of waiting while soot covered everything in our living room and kitchen. I admit I was less than pleasant with the young lady when I received a call asking me to remove my reviews of them on the platforms I posted on. I'm at this time adjusting my review from 1 to 3 stars only because they finally sent the refund after multiple postings. I still do not recommend their services since I was informed that the individual that serviced us is, in fact, one of their trained employees and literally less than half of what is on the website of the service to be performed was actually done. Earlier I stated he was a subcontractor based on what he told me and the fact that he initially bumped the price $50 then lowered it after we spoke.

Had birds nesting in my chimney and needed the chimney cap replaced and cleaned. They did an…read moreexcellent job and were here the next day after I called! Would highly recommend this business!

Highly recommend this company !!! .. Izzy and his helper were amazing .. informative , professional…read moreand good value .. cleaned fireplace , repaired 2 cracks and repainted fireplace .. company also does dryer vent cleaning , other home services

Do not use. They say dryer vent cleaning is $90 BUT when the tech arrived he said that's for…read morecleaning out behind the dryer only!! It's ALL up sell. Said to clean the vent was $300 and claimed we needed new vents. Scam scam scam. SMH. Shame on you, Charlie's.

Ray and Bobby did a great job with my HVAC system. They did the service requested. Their quality…read morewas great and they had a great value. They gave me a good discount. Their crew was efficient and everyone was very professional. They cleaned my evaporator coils, plenum, ducts, condenser, and sealed open areas with mastic and professional grade HVAC tape. I would highly recommend them to anybody.

It makes me sick to even see a photo of their truck. They are liars. They tell you they found mold…read moreafter 15 minutes of being there. Once the "person in charge" gets your money, he leaves and you never see him again. I would never trust these people!!!

Unprofessional, Unethical, and Unlicensed - Avoid This Business at All Costs!!!…read more I reached out to this business for help with my broken AC on Thumbtack last Friday. Mr. Bar responded and showed up on Saturday. He hooked up some gauges and claimed my AC was low on Freon, charging me $475 to refill 5 pounds of it. After he left, the AC still didn't work, because it turned out there was an evaporator coil leak. I informed Bar the same day and he came back the next Sunday but said he COULD NOT inspect for the leak and would have to call his "master" to handle it. No one showed up on Sunday or Monday. By Tuesday, after suffering in a 95-degree house for two days (which I informed Bar about over the phone multiple times), I had enough and found another technician who replaced the evaporator coil and fixed my AC. When I negotiated with Bar for a refund on the Freon, he refused, claiming: (1) He was saving me money by only refilling Freon. (2) It's his standard procedure to fill Freon if the gauges indicate it's low, and he would only do further checks if that didn't work. (3) It was my fault for not waiting for his "Master" to perform a further leak check. To make matters worse, I later discovered that Bar is not even LICENSED to do HVAC work in Texas. He should NEVER have touched my AC, hooked up gauges, or refilled the Freon. Avoid this business AT ALL COSTS. They have no issue operating unethically and illegally. Do yourself a favor, call TDLR (Texas Department of Licensing and Regulation) to verify their qualifications before you even consider contacting them for any work. Based on my experience, I would caution anyone against hiring them for any work.

From workmanship to customer service, Shaylian provided top-notch service. We had a serious mold…read moreproblem in our vents that was presenting itself on our belongings. Not only did they provide exceptional mold remediation from our entire AC system, Bar identified the reason for the mold growth (leaks in the attic between the vents to the AC system itself) and repaired them. He also cleaned out our AC drip-pipes for better overall AC performance. Pricing was competitive with the other three vendors I called. Very clear why Shaylian has all 5-stars. Can not recommend them enough for any AC service needs.

They called 30 minutes before my appointment window and needed to reschedule. Rescheduled for a few…read moredays later and they never showed up. Didn't answer phone calls or respond to text messages.

Green air cleaning Asked for more money after agreed price…read more Did not do work that was promised. Bait and switch tactics. Don't use them.