I've been coming to Royal Essence for a while now, and I can honestly say I've had the pleasure of getting my nails done by almost everyone who works there, every experience has been great. But today really stood out. After a long, exhausting day at work, I came in for a reflexology pedicure with Nga, and she was absolutely wonderful. So kind, attentive, and genuinely sweet... exactly the kind of energy you hope for when you're trying to unwind. She took her time and made sure everything was perfect, and I left feeling completely relaxed and refreshed. It's rare to find a place where the quality is consistently this high across the whole team. I'll always recommend Royal Essence to everyone I know. read more

My mom has been going to Anna for years, so when it came time to get my nails done for my wedding, it wasn't even a question! She made a vision come to life and went above and beyond with making sure I was comfortable and happy through every step. Kim jumped in for my pedicure and was equal parts excited and supportive during the process, and I'm so grateful for the both of them! This nail spa has such a relaxing atmosphere - everyone in Jacksonville should absolutely check it out! read more

Royal Essence Nails - Nail Salons Near Me - Jacksonville, Florida

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I got my nails done for my birthday, same day both pinky nails started to lift. Second day and I'm glueing them back on. The first time I went my nails lasted 16 days. This time less than 3. I paid $200 counting the tip just to have them not last more than a day before starting to lift and come off. read more

This is my favorite nail salon in Jax. After searching for years. I have been getting my nails dine here for a while now. I am always able to get in the day I call. They are very clean and it doesn't smell like chemicals when you walk in. I usually see Annie but she doesn't work during the week. When I go and she isn't there I ask for "Annie's Mom" ( she says its easier than saying her name) both of them are very detail oriented and give amazing pedicures. I usually get the Reflex Pedi which includes exfoliation, oil, hot stones, paraffin wax hot towels, and additional reflexology. I really love it. Sometimes you can feel rushed but not with them they take their time. I have gotten my eyebrows waxed and they come out great every time. The have gotten new massage chairs since the last time I was there and they are NICE. I would recommend them to anyone looking for a nail salon. read more

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I walked in at 6:30 for a pedicure and manicure, I honestly got one of the best manicure and pedicure I have received in years. The basic level included hot wax, hot stone massage and lots of TLC. Nga and Tommy were excellent and I thought Nga was a perfectionist, not rushing even though it was the end of the day. She put on 2 coats, a top coat and she made sure my nails were perfect. I would come back again!! A great salon and everyone was friendly and warm. read more

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Do NOT come here. Came in yesterday for a acrylic fill in with gel. I asked for short, square, straight-- because I work with my hands all day I need them as short as possible. Linda kept huffing and puffing everytime I asked her to go a tad bit shorter-- to the point where I just accepted the fact they would not look the way I wanted them to look. I went home with long, crooked, rounded nails-- the opposite of what I asked for. I came back today because I was very unhappy and couldn't even look at my hands without being upset-- spent $60, I need to be happy with them. I asked Linda to file them down and to please reshape them, straight, square, not round and crooked. She gave me attitude and passive aggressively grabbed her file and went to TOWN on my nails-- to the point where she drew blood on 4 of my finger tips. I can't wash my hands, touch my steering wheel-- she completely filed them raw. I'm pretty certain she's the owner too, she should be ashamed of herself and her business. This is NOT okay. read more

Royal Essence Nails - Asked for square straight and she filed my fingers to the point where blood was drawn - Nail Salons Near Me - Jacksonville, Florida

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Months back I had a guy with the floppiest nail file that didn't know what he was doing. He was assigned to me after someone else complained about him. I gave them another chance as he wasn't there anymore. Had another guy recently that didn't know how to file and literally removed no cuticles during my pedicure. Two other ladies had to help. Felt like he was just tapping my toes with his file. Not going back again. read more

We had a wonderful experience and had great service. I'm super picky and we all loved our results. This was for my wedding, so we got some upgrades this time around. I normally get their least expensive pedicure ~$30 which still has like 10 steps with scrubs, stones, wax, etc. So papered with an affordable price! We unfortunately saw someone complaining a lot and then after and hour service leave without paying. It was horrible! We felt so bad for them, but it was pretty entertaining to hear her argue with the cameras pulled up. Thank you for a great experience for us! We loved it. read more

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The place is pretty knowledgeable in their work. I had a 12 noon appointment. No, it was not on time, about 12 mins. I gave 4 stars, because I even came earlier and that should've said "hey the client will be on time". This is my second time using Royal Essence. The price is not what I'm use to paying compared to Virginia for cluster lashes. Double in price...I guess many business don't really do them. The lashes do last for a long period of time and I'm content. read more

Royal Essence Nails - Eyelash Extensions-cluster - Nail Salons Near Me - Jacksonville, Florida

I've been here a few times now and have gotten both a manicure and pedicure! I came here the other night with my friend for some holiday nails and I was a bit unimpressed with my second visit. For my first visit, I got a pedicure and their pedicures are amazing! The massage chairs are top notch and with hot stones and paraffin, there's not much more to improve upon! Plus, the paint job was great and stayed on for days! They finished my visit with a back massage and it couldn't have been better. This past visit I got a manicure and it was no where near the experience of the pedicure. The service was fine but the quality of the paint job was bad. 8/10 of my nails are extremely uneven at the top and the surface has bubbles and is uneven. For a $40 manicure, one of the more expensive manicures in this town, I expect complete perfection. In addition, my friend got a French tip and it went about halfway down her nail....might as well paint the whole nail at that point. There are some pros but there's definitely room for improvement. I'll probably stick to my old favorite nail salons from now on. read more

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I've been going here for a while,. I always get SNS. Kelly is the best! She is the only one I allow to do my nails. I let a young German do them once and they were a disaster. I love that Kelly and the owners recognize me as soon as I walk in. I get great service. When getting a pedicure they will try to upsell you. read more

Updated review 2021: Under new management now. I had been coming here for years before and was treated super well, good results for great prices. Still a nice place overall, but now I feel more rushed around and paid 30% more than I used to. Amazing service and prices! I get the SNS Powder dip and my nails last for weeks and have never been able to grow this long before! Also great prices on pedis too. Awesome place read more

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I came into Royal Essence for a pedicure, and I'm pretty sure I left a better person. This nail salon is tucked away in the shops of Tapestry Park. It's clean, cute, and nicely decorated. The prices are very reasonable, especially compared to some of the other salons here in Jax. But what really sets them apart from the other salons is the quality of the pedicure I received. My nail technician was clearly in no hurry to be done, and her attention to detail was amazing. She was very calm and kind. She took her time with filing, trimming, massaging, and painting. And the leg/foot massage was AMAZING. The whole process was very un-rushed which I really appreciated. I don't normally get pedicures very often, but I think I may have just found a reason to change that. read more

Royal Essence Nails - Nail Salons Near Me - Jacksonville, Florida

Today was my first time here and I must say I was definitely pleasantly surprised! All of their safety standards were very much appreciated and they took their time and made us feel quite welcomed. Very clean and the atmosphere was very soothing and relaxing like a spa. Loved the professionalism and service provided. Will definitely be back for more services! read more

Royal Essence Nails - French Gel Manicure - Nail Salons Near Me - Jacksonville, Florida

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Never again!!! I'm new to the area and went by the reviews lol smh! 1st visit I had on gel on my natural nail... she used a drill to remove ALL of the polish all the way down to my natural color! Then apologized after I told her 3 times it was my natural nail and said she didn't know. Then the pix are from the 2nd trip... I got a full set because all my nails broke off this is after a week and a half... the lifting is absolutely horrid!!! H O R R I D and then there's a bubble in my thumb nail and my pinky nail... wtf! That happened literally 2 days later! It had a bubble as well... the up selling is ridiculous and literally feels like harassment! if anyone has suggestions on a nail salon besides this one please let me know! read more

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I had Edna for soak off and she was super quick and nice. She did a great job as well.

I went to get three of my broken nails fixed. I have my natural nails covered with gel. Even though the nail technician had my other nails as a reference, the result looked completely different. She didn't put any effort into designing the height and the width of the nail shape, which is one of the most important part of the aesthetics of how nails should look. She just splashed the nail polish on as fast as she could. In comparison, the nails look flat and thick like they melted in a nuclear explosion. Not to mention the sloppy and uneven paint job. I have french manicure design and while my other nails have an elegant narrow white stripe on the tips, she just smudged white polish on almost over third of my nail. I had to repeatedly tell her that it obviously didn't look like the other nails and she should make it narrower. The worst part of it all was how she drilled and filed the prior chipped gel off the nail. I held my breath as I saw her taking away the top layer of my natural nail without any care. This is below any acceptable standards of nail care. It was a very rushed service compared to what I'm used to. She was moreover concerned with finishing quickly and getting me out of there, rather than paying attention to the quality of the work. It did not seem as if she had the proper training nor knowledge on how to do manicure. At the very end she gets two stars for being friendly. read more

Royal Essence Nails - Left finger by my previous nail tech, two on right done in Royal Essence. Sloppy paint job. - Nail Salons Near Me - Jacksonville, Florida

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I walked in last minute before the holidays and was taken great care of. Highly recommend read more

Royal Essence Nails - Full set; pink power, and almond shape - Nail Salons Near Me - Jacksonville, Florida

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Overall, a truly Royal experience. I must say, for all that was given: basic pedi, hot towels, stones, and wax for $28 is an amazing deal! I've visited other shops in the Duval area who charge for extras like towels, stones; so, this was greatly appreciated. Jasmine was a delight and I would highly recommend her services as I will be return in the near future. read more

Royal Essence Nails - Nail Salons Near Me - Jacksonville, Florida

I went here multiple times over my last few months in Jacksonville. They're quick to get you in and out. I had gotten a full set of acrylics and within an hour they were messed up so I went back the next day to get them fixed and they quickly attempted to fix it. (They just filed it down and slapped a new coat on in 5 minutes) walked out with my nails looking worse. I went back again and I asked for nude nails with black tips, I got clear nails. They looked dirty since they were fills. Nice people, but they just rush you out and don't look at the details. read more

Very unprofessional, I had appointment with Annie at 6 PM when I get there After 25 minute drive on time she's not there all. They said they were sorry, Very unprofessional, they could call or text to cancel the appointment very unprofessional. I give zero star.. read more

I really did not want to write this review but after 4 broken nails in one week, here it is. On Wednesday, July 7,2021 I went with my mom to get our nails and toes done (before her wedding on that Saturday) at this establishment. She got a full set acrylic with tips and a pedicure. I got a full set of hard liquid gel with tips, a pedicure and an eyebrow wax. (Side note: this is not regular gel polish. Liquid gel is a more expensive nail sculpting service.) I paid $131 (including a tip) for my nails, feet and eyebrows. Two days later, I rolled out of bed and one of my nails was chipped. I went back to the salon and Sol ( I think that's his name) fixed it. That same night another nail breaks. So I go back the next day, which mind you is the morning of the wedding, and ask them to fix the new broken nail. At this time the owner fixes three nails, the broken one and two other ones that were lifting. The same day at the wedding - what do you think happens? I go to grab my fork to eat and another nail breaks from the original set of nails I received. At this point it's obviously that the woman who did my original set of nails did not do a good job. I go back the next morning and ask for a refund for the full set of nails. Not for the pedicure or eyebrow wax but just the nails. The owner refuses and tells me she will only fix the remaining 5 original nails, which at this point is unreasonable considering I have now driven back to this salon three times to fix their mistake -- and I do not trust the quality of their work. She then says she will only refund me if I allow her to cut off all of the nails. I could not believe what she was saying. I told her no thank you and left. I had to contact my bank and ask for a charge back on this service in order to get my money back. And now today - 7 days later - as I'm reaching for my loofa in the shower another nail breaks. I have never had my nails just lift and break like this before. If I had fallen or snagged a nail and broke it on my own then I would have paid to have them repaired. This was not that. This was a really bad job and the owner of this establishment refused to acknowledge that and refund me. The irony of all of this is that I went here and not my usual nail salon because a friend recommended it. Never again. read more

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Went in for my pedicure that I go in for regularly. Like I come here sometimes twice a month or more. The man was taking the polish off of my toes and RIPPED half of my big toe nail off. While I'm sitting there in obvious pain and toe bleeding he says oh no and puts it back in the water. Continues with the rest and I finally said I am not putting anything on my toes as I am afraid now it will be infected. He says oh.. sorry.. it was an accident. You come back in a week and it'll be better. Another tech saw my toe and said oh my gosh.. does it hurt? I told them yes and they still charged me 35 for a pedicure that left me with an injury . I work on my feet all day long and it has been THROBBING and now has what will be an ingrown toe nail when it starts healing. Very disappointed especially because I come here all the time. Will definitely be finding a new nail home read more

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First time coming here. Wanted to branch out and try a new place since I have been loyal to Matrix nails for so long. Got a full gel set. 49$ before tip. While the staff is super nice, and the salon has a great selection of polish colors, I am not super thrilled with my nails. The gel polish is dented on my thumb, creating a sharp ridge and I JUST left the salon. I expressed my concern and it was acknowledged but not fixed. After originally posting this review, the business IMMEDIATELY reached out to me and offered to fix the nail that was messed up. THIS IS SO HUGE TO ME!! I appreciate businesses who take their customer's feedback seriously. ---- A little less than a week out from my visit here and I have some thoughts that can't go unsaid. I chose NOT to return to royal essence to have my nail job fixed, here's why: 1. The reply by business owner- While I love when businesses take interest in customer feedback, I found the business owner's reply to my initial review to be quite rude and belittling. I want to make it clear-I have NO PROBLEM paying for services that I feel have been executed well (see reviews for LASH, matrix nail bar, Hello Lovely Salon etc.). I have been getting my nails done for years and the ONLY reason I brought up the price of the service at check out was because it was substantially higher than the other place I go to get my nails done and for a mediocre job. The business owner said that I, "did not provide them the courtesy of voicing my concerns at check-out". I DID however, voice them to my technician. Also, where was their courtesy of my time? Am I really expected to come back in for ANOTHER HOUR to have them fix their previous mistakes? No one has time for that, which brings me to my second point. 2. This is a service-based industry- It is not my job to tell you how to do yours. If I am paying essentially a dollar a minute (1 hour in salon, 49 dollars initially, 60 after tip), I should be able to take a nap, not have to nitpick the technicians work-that's rude. After mentioning that several nails were uneven and pointing in the wrong direction, they were fixed by the tech. I continued to see things throughout my nail appointment being done incorrectly but chose to stay quiet about it because, once again, TELLING SOMEONE HOW TO DO THEIR JOB IS OBNOXIOUS. 3. If it were any other service, a tire rotation/oil change for example, you would leave your vehicle in the hands of the experts, right? If they did their job incorrectly, you wouldn't return to spend another hour waiting for them to fix their mistakes-you would find a new auto shop. Period. 4. Less than a week out from my service and the gel polish is peeling off my nails because the technician didn't remove it from my nail beds/corners at my initial service. I expect a full-set (I got completely new nails rather than a standard fill) to last 2-3 weeks. These look like crap after 6 days and I don't work with my hands, have kids, or partake in crazy weekend shenanigans These are my qualms. I won't be returning to royal essence. read more

Royal Essence Nails - Great selection of colors - Nail Salons Near Me - Jacksonville, Florida

Posting this review on behalf of my wife... This was quite possibly the worst pedicure I've ever had. Two years ago (under different management) this was one of the best nail salons in town. Now, not so much. I went with a friend & we both purchased the $35 honey spa pedicure. It barely lasted 30 minutes. Each of the components (shaping, trimming, scrubbing, massage, polish) were done hastily & with very little care. And it was apparent in the end result. My technician barely spoke to me. My friend's technician burned her with the paraffin wax & when she asked him to cool it down, he shrugged and stared at her blankly. When we checked out, they asked us to verbally tell them how much tip we wanted to add, which was very awkward. The manager was clueless and tried to give my friend a shoulder massage to perhaps offset the poor service?!? The whole experience was bad. I do not recommend this establishment. read more

I've lived in Jacksonville my entire life and struggled to find (and stay at) a reliable place for pedicures. But FEAR NOT fellow people of Jacksonville, I bring good news. Royal essence is THE place to go. Their spa is so beautiful and peaceful. I usually get a different person each time, but they've all done an absolutely wonderful job. Jasmin is my favorite, but my last guy (forget his name, but black hair and glasses) was the sweetest and most gentle guy. They follow up a bomb pedicure with a back massage and send you on your way. I also love the option of the VIP experience. They take you to a secluded room that's decorated so luxuriously. It's quieter and tranquil. I've done this a few times, but remember specifically doing it with my bridesmaids before my wedding. So fun! read more

Royal Essence Nails - Now THIS is working remotely - Nail Salons Near Me - Jacksonville, Florida

My wife wanted a pedicure before the holiday madness, so we came by this spot to relax and unwind. And I must say..it was definitely worth it and I have NO shame in the TOE GAME. My feet were left feeling super fresh and clean. Overall, it was a great experience! They offered us drinks to start and then proceeded with the pedicure. The best part...the foot and leg massage and massage chair. It definitely relieved tension in my back, leg and muscles. So GOOD! Another plus were the prices...the $28 deal is a steal with all it came with...all in all, it was a 35 minute pedicure for the price. Overall, it was a good experience! Friendly staff, nice and clean ambience and relaxing atmosphere. I am sure the wifey will want to go back to this spot in the future as this spot is only minutes away from home. read more

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Update 11/11/18 Royal Essence is still top notch! I came in around 12:40 for a pedicure and only had to wait about 10 minutes before getting started. I always get the $28 pedicure which is a steal for all that you get! Make sure you get here at opening or make an appointment because they get busy fast! Decided to check out Royal Essence since they moved locations. They are still top notch! My mom and I got pedicures. $28 gets you a great pedi! Paraffin wax, hot stones, massage, and exfoliation. Savannah and Johnny were fabulous and we will be coming back again. You also get a neck massage when you are drying your nSo glad Royal Essence hasn't changed :) read more

Royal Essence Nails - Nail Salons Near Me - Jacksonville, Florida

On Saturday, June 1, my friends and I went in for a friends birthday to get pedicures. The toes were done first and they came out great. after that my friend and I decided to have our nails done. We both got full set acrylics with gel and a shape. I asked for a coffin shaped v French tip. My friend asked for ombre, pink and white thankfully hers did not come out too bad. However, she did finish 30 minutes before me because my tech spent 20 minutes having to drill off the extra acrylic from under my fingers so that it didn't stay dried on my finger pads after over an hour in the chair, the tech finished she could tell I was disappointed and asked what she could do more what I wanted her to do. At that point I was ready to go after being in the salon for several hours and paying $300 between my friend and I and just wanted to go home moral of the story great pedicures, but I don't know what this full set even is. read more

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Royal Essence is the only place I will go for my nails or toes. I started going to them when they were in River City and then followed them to Tapestry Park. I drive all the way from Callahan to get my nails and toes done here because it if well worth it. I always receive compliments on my nails. Emily is very talented! The pedicures are amazing and the price is even better! The standard pedicure includes everything a deluxe spa pedicure would include except for the insanely high price. read more

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I absolutely LOVE this place!!! The only place I will go to for my pedicure and I receive amazing treatment everytime. My nail tech couldn't fit me in today so I got a full in here and I am in love with my nails!! There's no question I'll be back for my gel pedis but if I ever need a backup for my nails I will be here! read more

Royal Essence Nails - Nail Salons Near Me - Jacksonville, Florida

I usually go to this salon because it's never crowded and it's also 2 minutes from my house.. I've always had a good experience up until my last visit, I was charged extra for a mistake my technician made and they've also raised their prices significantly.. I paid $75 for a fill with gel and designs, the designs are uneven on all my nails AND some of my nails are shorter than others with paint on my skin. My old nail tech would've charged me $50 for what I have. If they're going to keep raising their prices then the work they do needs to be worth it, because this last time I went it definitely wasn't. read more

This place is suuuuuuper busy after 4pm so it is better to come by appointment or before 4 so you don't feel too crowded. The decor here is nice and relaxing and more importantly there is good ventilation too. All of the chairs are newer and work without issues and I think one of the coolest things about this location is that the staff for the most part are fluent in English. Yeah- that's right, I know enough Vietnamese to know when the girls are talking smack about my troll feet. It is nice to actually communicate with them. On my last visit I spoke with Nina a 3rd year engineering student - I love this spa. The people here are so kind and they do great work. It is no wonder this spa has some of if not the highest ratings in the area. Check them out, you won't be disappointed! read more

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I had a very sweet lady, but I wanted a basic pedicure and she showed me the $51 option, and pointed at it and said yes!! This one. I tried to flip the page but she grabbed it from me and come to find out (from another client sitting next to me) the basic one is only $30. So I was upset with the fact I was being "uncharged". See photos, my toes look awful! read more

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I desperately needed a nail salon that was open a little later as my hair appointment ran a little late and my regular salon was too far away. Luckily Royal Essence was in my neighborhood and open till 8pm as seen on the Yelp app. It's a little weird getting to the front door as it's facing the road but you must park on the sides or in the back. Not really knowing where I'm going I ended up parking in the back in the parking lot and walked around. Wow this place looks super fancy! I see the dark area off to the right which is the VIP area with all the perks. If it was the weekend I would've taken advantage of this but I was in a bit of a hurry. I asked for a SNS full set but I don't think that was communicated well by the front desk person and myself to my nail tech and I ended up with acrylic set. It was too late to turn back now so I figured "Well, they'll be much harder to break". My nail tech did keep me laughing the whole time but he also drilled my skin a couple of times. Nothing breaking the skin but it did burn. He apologized several times. In the end, he did do a nice job and a week later nothing has lifted. The price was reasonable and less than what it would have costed me if I had gotten SNS. I'm not sure if I'd go back though. read more

All the piggies went weee weee weee all the way home! I was in need of a pedicure and a few days away from my annual Thanksgiving road trip, so I desperately Yelped pedicures for a spot that opened early on a Saturday. I found Royal Essence and found they opened at 930 and were in my neighborhood. Overall, fantastic experience! Pros: Early open times, easy parking, immaculately clean! Excellent customer service, up to date equipment, sterile environment. The place is beautiful, they have an array of colors and products. They also had someone cleaning the entire time I was there. Very relaxing as well. Quite impressive Cons: I cant really think of any. The only thing I could possibly mention was the list of services published wasnt 100% in line with what I was charged or quoted. I was told if I kept my pedicure with gel it would be $18, it was $28. I also didnt get a quote on the gel mani price but went right into service. Honestly, it wasnt that big of a deal because the level of service I received was well worth the price. Suggestions: make sure if price is an object, that you clearly ask for prices before services. Additionally, just a tip, a gel mani pedi combo or a mani pedi combi price would be an excellent service to list. :) read more

Royal Essence Nails - OPI tiramisu gel mani, excellent! - Nail Salons Near Me - Jacksonville, Florida

Went here today and did an ombré pink and white and it looks awesome as always. Great family that owns this place Love going here. I love the pedicures from Jordan. She does the best foot massage. Love getting sns nails too. They take their time and make them look great read more

Worse place ever. My husband and I went to get pediciures and manicure for him and gel mani for me. The guy Tommy did my feet he was good other than not really getting any dead skin off of my feet but then when his mom did my manicure. She cut me on 7 of my 10 fingers. The worse experience I've ever had. Please do not go there or less you want to lose a finger! read more

This is officially my nail spot. I came on a Friday evening for a pedicure and a gel polish on my hands and was in a chair within seconds. The service was excellent from the front desk to the shoulder massage. The music and lighting made for a calm and relaxing experience. Most importantly, this facility is super clean. Pedicure: Just go for the full pedicure. It's so worth it. The wax is heavenly. Gel: loved their color selection. My mani looks great I will definitely be back read more

I had visited this salon in Jacksonville and was pleased with the pricing! The technician I had was friendly and provided good customer service. The pedicure included many details including a hot towel and stones and a special sugar scrub. The massage chairs were definitely the best I've ever had ! My biggest complaint was watching one of the technicians "clean" the tools. I watched the technician rinse tools under the sink and bring them back to his station without soap or any sterilization. I would hope that isn't a usual find. The nail polish also was miscolored/streaky. Overall, the experience (minus watching the tools be rinsed) was pleasant and the owner was accommodating. read more