So I am writing this update in regards to the card reader situation. I did reach out to Navy Federal so that they can issue me a new card. So far the card seems to be working, but apple pay does not when I use this specific card. So I am not dinging them for the card reader at this time but it does seem to be isolated to this Royal Farms in general. No issues with my other cards or when I use this card anywhere else. I will raise my review 1 star. However, the other issues I mentioned still stand. read more

Greetings, this is a formal grievance This message is for Ms. Octavia, manager over Germminey. I have several complaints on how My Grandson is scheduled to work over night when his is in High school and just turning 18 (child labor laws), I also have questions on why the store isn't paying employees their correct wages when working 40 plus hour I.E daughter and grandson, Granted you have made him supervisor but it is not his responsibility to be wakened out of his sleep to cover an overnight shift when he has school in the morning. this is very concerning as a parent to have my family members working hard only to get paid less hours then worked, Is Germinney stealing time she constantly advises her employees she will correct the time and here it is 2 months later and it still occurring. I also would like information on why it is mandatory to be forced to stay and work do to employees doing no call no shows and the manager not informing her crew or asking if they are willing to stay or willing to cover these shifts herself. Also, when calling and asking for corporate or District Managers name or contact info, why must we be given attitude on why we need the number why is it hard for the manager to complete the request. I will also be sending a letter to the better business bureau. I have several instances where my children have been working 40 plus hours and only getting paid for 24 and forced to stay until 2-3am in the morning. This is unacceptable, I look forward to receiving communication on how, to resolve this matter without the need for further escalation to the BBB or Md Dept of labor or business complaint to the Attorney general of Maryland. read more

We stopped here to grab a quick bite once we flew into town. I don't know if we were just hungry, but it was some of the best chicken we ever had. Thoroughly pleased with the taste. read more

See all

The only thing consistent is the way no one cleans. It's unsanitary to the eye and probably the touch. Bad first impression walking up and all inside the store. And to think food is being cooked and served here too! Do better! read more

Royal Farms - Lobby - Gas Stations Near Me - Upper Marlboro, Maryland

There needs to be more Rfs. They have cheaper gas prices. The gas station is well lit and always clean. It can get backed up so try going during the week. Employees in the store are ok. Let's talk about food. Their chicken does NOT get enough love!!! IMHO its the best!! Its always fresh because they are always dropping chicken in the fryer. The tater wedges are only good IF they just made them. Get their Chesapeake sauce. Its a great dipping sauce. Another perk of RF! Is there ATMs are free to use..No fees!! Not sure about your bank fees but mine does not charge. They carry Krispy Kreme donuts. Whats not to love?? Clean bathrooms all the time!! read more

Royal Farms - I get more mileage on gas when I use Royal Farms. On a full tank I usually get 500 miles. - Gas Stations Near Me - Upper Marlboro, Maryland

See all

I was introduced to Royal Farms in Bmore by a boyfriend because of late night hunger and have been on them since!! ... Royal Farms is top tier chicken!! BETTER than Krispy Krunchy Chicken because they are consistent with their frying clean and the skin is always crispy and the chicken meat is always tender and juicy it's NEVER a hit or Miss!!.. I stopped in this location because I was visiting family and it was close!!.. this location was ambiance was cool and very clean , the customer service people were helpful and nice and they were frying chicken fresh!! As I waited for my order!! I got. 2 pc it was tender juicy and flavorful , it was very hot like fresh out of the fryer hot and the potato wedges too!! Like I said you can never go wrong with ROYAL FARMS!! I'd go to any Location!! Because you can always count on them to have fresh chicken and pieces , the lines you get in and get out like the MVA/DMV !! in Annapolis ... just look at the results read more

Royal Farms - a box of chicken nuggies - Gas Stations Near Me - Upper Marlboro, Maryland

See all

if I could give this store a negative star I would I worked there for a week the manger don't know what he doing the store is dirty the staff does what they want to do they are under staffed and not properly trained, this store needs all new staff then close it for a weekend clean and train I managed a gas station/ food store and everyone did there job the store was clean royal farms please look into your staff read more

It's a Royal Farms. The prices are reasonable but the airpumps are always vandalized. There is a constant flow of trash blowing around. The staff more often that not happy. Oh and looking over your shoulder because of vermin. The chicken is good if they have changed the oil, you can smell it from a mile away. Over all its better than fighting at the wawa down the street. read more

24 hours for what ? Every time I come here the kitchen is closed. What's the point of being a 24 hour service

I come for gas, food, grocery knick-knacks, and air for tires. They have 2 air pumps; one free, the other a pay air/vac. The free pump doesn't have a gauge to access the pressure, and for over 2 weeks both pumps have been down. The other local air pump is Wawa, who has one, free (nice) pump. So the customers are going to Wawa for air since Royal Farms pump is OOS. Long line. Beware also, they'll sell you stale chicken. 'Royal' huh?? read more

Royal Farms - Both Air Pumps 'Out of Service' for over 2 weeks now! - Gas Stations Near Me - Upper Marlboro, Maryland

I was told on Friday early morning around 2am that they no longer sold tobacco after 10pm. I asked since when? Because I stop here often after work for tobacco. The guys behind the fried chicken line said it's been like that for about two months now. Complete lie. I'll never go back cause the people here are too lazy to come around the corner and get tobacco. I went to the Royal farms off exit 17 and retrieved my tobacco with no problems. read more

I'm no fan of royal farms! But I stumbled upon this location looking for a bathroom. As you can see from my pictures the bathroom is actually cleaner than the floor throughout the store. I'm not sure how that happens. It was a late and rainy night and I decided it was time to try the fried chicken. It was good. I got a great and chicken fingers. Not to overly breaded and they offered this sauce that was like crack. They only lost stars for the dirty floors littered with trash. read more

See all

I lovingly call this location 'Club Royal Farms' because it is always PACKED. The gas prices at this royal farms are great, lower than some of the other gas stations in the area. It still feels fairly new as the staff keep the place (both interior and exterior) pretty clean. Club Royal Farms is always crowded, no matter what time of day or day of the week. The traffic and the wait times just to get to a pump is the worst part of my experience at this station. I'm not sure this location was designed with heavy traffic in mind as the car flows often get stuck with only one entrance/exit. The chicken and fries are solid, a good option on the way home on those late nights that I can't muster the energy to cook. I'll continue to make this my weekly gas fill up spot...and pray that I can get to a pump quickly! read more

The chicken bowls $$$ The location has been great then bad and then the cycle repeats. Currently good. The chicken and wedges are pretty much always great. This time I wanted to try the chicken bowl. I got the mashed potato one. $6.99 and it looks nothing like the picture (although nothing ever does) very little potatoes and comes with no gravy ($1.xx more). The chicken on it was great but the potatoes were more solid than normal mashed potatoes. Not worth the money. KFC's is much better or make your own and get Rofo strips. Again great chicken but bad bowl. read more

Might be the slowest service in the whole wide world outside of the DMV sheesh lmao It's Saturday Night and they only have ONE cashier working the register... HOW?! Then the food counter only has two workers that are slow as snails in molasses. Poor guys. They are trying, but can't keep up and now some old lady is fussing at them about the pans and where they put them. She ain't even an employee or an inspector. Lady.. please stop.. I just want my potato wedges! Sheesh. Lastly this place is filthy... they need to get this joint in order. read more

seems like every single gas pump wasn't working. they must not care to fix the pumps because the same pumps have been broken for years it seems like read more

Broken machines!!! I mostly come to Royal Farms for coffee. The Seasonal Flavor (Berry Cobbler) is not sold in the the location closer to my home. I drive all the way over here and the machine is BROKEN...still! It's been over a month. I go hoping it'll be fixed today, but it never is. THEN, there's only one register working. Super frustrating. I won't return. read more

The young man in duty at 6:25pm on 6/8/23 was too busy socializing with his colleague who was on break to provide good customer service.

My teview is for the recently opened Royal Farms in Glenarden, MD. The service at check out has been terrible every time I come in. Self checkout with no signs posted that you can use cash only. Staff unwilling to use her discount card or wait for me to complete the application. Instead it was fine with her if I leave the product (mgmt might feel a certain way about this). Because she stated it takes at least 5-minutes to sign up. Oh, and the chicken I e had twice; it is always horrible, read more

This location is probably the worst I've been to out of 8 or so, I regularly stop in mornings during the week, somehow it takes up to 15 minutes to put out a simple breakfast sandwich the level of confusion with the food prep staff is obvious sometimes escalating into verbal arguments. I also find the restrooms in subpar conditions the hand dryers never work which seems like an area wide Royal Farms deal SMH even with COVID19, oh and this store never has honey packets. read more

Very disappointed in this place because I love Royal Farms. I went to get coffee and fruit flies flying around but no fruit. The floor was filthy. I was afraid to order chicken (which I love there chicken). I go here often and see the decline. The floor was filthy and the area where the coffee is was also filthy. I'll never go here again. I hope management sees this and cleans this filthy place up. read more

Best fries in the world, chicken on point, and now they have Crabs Legs, Wawa need to step up their game up read more

Royal Farms - Snow Crab Legs - Gas Stations Near Me - Upper Marlboro, Maryland

Mannnnnnn let me say this.... They served me fried chicken that was still moving! First off everybody that works there looks nastyyyy just nasty, they are having real convos that are totally inappropriate and swearing on god as they ring customers up. All around the food area was dirty, the big boobie lady making the chicken boxes shirt was super dirty I just felt like I was ordering in a rest stop bathroom! Eat at your own risk! read more

Typical Royal farms gas station and convenience store, but perhaps not as large as some of the ones I've been in. Very close to the interstate 495 beltway access point which is a plus. Clean bathrooms and friendly employees. read more

Charged my card $95 for a gas leak from a faulty pump back in January, manager lied to my face and said she couldn't give back my money but that I could get a refund through my bank. Bank has denied dispute despite multiple appeals and now I'm out $95. NEVER TRY TO BUY GAS HERE, they'll steal your money and you'll have no way to get it back. read more

I drove 25 minutes out of my way before work to grab some fried chicken. Royal Farms is my favorite. I got there about 10:30 am to pick up some chicken to bring into work. I had been raving so much about Royal Farms chicken was the best. To my embarrassment, the chicken was dry as heck. I got the 10 piece bag. How can it be so dry this early in the morning? I was extremely disappointed. The store looked very clean. read more

Last night, the Family decided they wanted to go to royal farms for dinner. We went in and everything was going pretty smooth. It was a short wait but nothing to really complain about. When we got home, all hell broke loose. Everyone's food was disgusting in taste!! The 5 piece tenders were severely overcooked, you could hardly rip them apart to dip. The 3 piece tenders was really a one piece tender meal. The 3 tenders that were put in were not even close to the usual tenders that are given out. And then my food, the person who spend $30+ at this establishment had the worse possible food! My 3 wing meal was absolutely horrendous. One of my wings was cooked so hard I could not break it apart at all. It took 3 different people in my house hold to break this wing. It was not edible, why are we serving food to paying costumers that is not edible?!? The other two wings were not cooked hard enough, almost like the chicken was under fried. Then the wedges were good but once I got to the middle of my box it was two (2) brown stains of hair in my wedges!!!! I can not tell you how disgusted I was with my food and extremely upset I spent this amount of money here. TheKrispy Kreme doughnuts that I got for dessert was the best part of the meal!! I am extremely disappointed and I would like to see a turn around as soon as possible. I really love royal farms but I have no problem telling my friends and family not to come here if this is the quality of service that the paying customers are to receive. One star for the KK doughnut that held me though the night read more

When they first open, it was great. Now I can understand why everyone would rather wait at Wawa down the road. The employees are rude and will short you on your order. The chicken is over cooked. They don't know where the soup is. When you ask for a manager one never comes. read more

Hadn't been there in a while until today Aug 5th 2020 and I was NOT pleased. Young man filling FOOD orders (during COVID) with his darn nose over his mask! Some of the Kitchen staff behind him were pulling their mask down to their chins (around the FOOD) while laughing and talking to each other; NOT GOOD! And another employee was on the customer side of the counter loudly talking to other employees and she was using profanity including the "F" word multiple times! Unbelievably unprofessional health hazard scenario! And all the employee yacking likely attributed to (upon getting home) the darn half done chicken and missing sauce which I paid for. THAT LOCATION HAS GONE DOWN SINCE FIRST OPENING! NEVER GOING AGAIN! Yuck!! read more

I had the 3 piece chicken tender meal with French fries and a drink. It was reasonably priced. And the food was very good. The chicken were bigger than I'm used to but that's all good for the younger generation. And the self service kiosks are very difficult to work if you never been there before so I highly recommend you ask for help from an employee if it's your first time visiting this place. It's in a great location and the place is super clean. The workers are not very friendly and they definitely do not greet you nor do they smile. They all look like life has been treating them rough. Better customer service and more cashiers is much needed. Then I will reevaluate my 4 star ruling and give this place 5 stars. But you guys are most definitely on track to being a 5 star business and I will most definitely buckle up and ride with you while you make your journey to five stars. Bravo Royal Farms. You have achieved something that a lot of people have tried but failed at. Bravo Royal Farms, BRAVO read more

$1 Coffee until April 30th... they got me hooked. They have great flavors for someone who just drinks black coffee.

Don't go here unless you want to stand in line for an hour the employees always seem to have something else to do except wait on you there's a Wawa half a mile away go there read more

The ATM is NOT surcharge free. I was charged $2.50 on two separate occasions ($5.00 total) for a single withdrawal. False advertisement at its finest. read more

This was probably the biggest waste of time and money. Waited over 25 minutes for chicken that was absolutely greasy and gross. The employees were trying their best, but there's clearly no organization in this place. Don't waste your time....just head of to Popeyes. read more

Sandwich (Chicken Tender sub) was pretty good, mayonnaise stays at the bottom of the roll makes for a some what dry sandwich, fries weren't really crispy as usual. When they called my order she only gave me my sandwich, I mentioned I had fries too. She had to ask another lady and then almost gave me some other sauce before they showed her where the cheese was. Cashiers were friendly and quick. read more

this was the biggest waste of time .to begin with I stopped by at about 2am Saturday night 8/1/18 the guy behind the chicken counter who looks like he eats more chicken than they sell hands me 2 chicken thighs in a really big shopping bag made for a 30 pc ,look at him with a confused look and he said "we ain't got no mo boxes" .I also ordered a Italian cold cut with L t m. I get to the car and something told me to check it ,all that was on there was meat and celery l go back in and ask the sandwich dude whats this guess what he said "we ain't got no mo lettuce or tomato" I got my money back and left.if you're out late at night don't waste your time stopping at royals farms on Ritchie Marlboro rd read more

this is my normal gas stop. my experiences here are ususally good. but recently not so good. there are two people there (a cashier and the person who works at the coffee station) who I usually see in the morning but I don't know their names. They are so nice and professional. on this particular day they were not there. I have never seen the people that were there on this day. The line was mega long and there was only one cashier working. There were two staff standing off to the side just talking. one of them just looked at the line and kept talking. I figured one of them have to at least be a cashier and help out. Nope, they just kept talking for another five minutes or so. Soon one of them comes out and walks off. I cannot believe this is happening during a morning rush hour. I'm thinking to myself, I'm going to start going back to WAWA which is just down the street. After some time the other employee came out, had a very brief conversation with a patron he obviously knew. then he got on the cash register. It really is a slap in the face of customers, especially during rush hour. read more