Staff was knowledgeable and guided us towards the right purchase. Great customer service after the…read morepurchase in guiding us, set-up and use of the equipment. Delivered on exactly what they promised. Would definitely recommend them over any of the larger retailers or online merchants.

From the owner: At The Universal Fitness Store we specialize in selling and servicing residential and commercial…read morefitness equipment.

Terrible!!!!!! I ordered a 12 pound weight a month and a…read morehalf ago. I spent way too much because they were the only ones who had stock. They charged my credit card. I can not get in touch with them. Nobody will call me back. I tried to chat online. I tried to email. I have heard nothing.

Kerone was 5 stars from the phone call, to my arrival at 5:30pm (they close at 6pm), to my check…read moreout @after 7pm!.. to loading my car (every dumbbell & kettlebell they have), trx bands and a power plate (I'm opening another fitness studio), to waving me off @close to 8pm. Again they close at 6pm! He went above and beyond and I had fun while I was there. Never felt rushed. Never felt like I was holding him there-and i was! He is well informed and was very helpful. Thanks Kerone. Gym Source is LUCKY to have you. JeniFu

Pete worked with my budget and timeline to help me find a rower. Having this at home means I can…read morelet my gym membership expire and work out whenever I want to. No more waiting til 7 am for my gym to open ! He took the time to understand what I wanted and called me within the week with my options. Darnell was there when I went to preview the machine being offered and he helped me to understand how the machine works and how it folds up. I appreciate the great service and am happy I found them online. Thank you !

I want to buy the Spirit xt 685 treadmill and I did tons of research online before head to the…read morestore. The Sales Joe has been really helpful and we are very happy with the shopping exp.

I recently purchased an exercise bike from Jan Schole and the team at Gym Source in Westport. This…read moreis the fourth piece of equipment I have purchased there and I couldn't be more impressed with the product expertise and overall customer service. There has never been any pressure to buy at the point of the sale and the team has always provided me with a ton of education on the various options and differences between brands. On my last purchase Jan went above and beyond my expectations by helping me to transport the equipment to my home because I was in a rush to get it. Really can't say enough positive things about the team and all of my experiences with them.

Finding a shop that truly understands the technical side of e-bike repairs can be a challenge, but…read morethe team here is expert-level. The service department is excellent-- employees are incredibly attentive and actually take the time to listen to your concerns. Their pricing is very competitive. . They've earned my trust over the years, and I wouldn't go anywhere else. They have a very large store with a selection of traditional bicycles and accessories. I only know about e bikes.But it looks like they have everything from racing bikes to small bikes w/training wheels.

Excellent hitch mount bike rack selection snd price. Fast on line purchase delivery.read more

10 stars! I live in California, but I met Leo through a Craigslist post for a refurbished Life…read moreCycle he had for sale. He was super responsive and helpful and even delivered and set up the bike for my 84 year-old mother down in Delaware. All at a great price!

Their staff is extremely knowledgeable courteous friendly and helpful. Have been a customer for…read moremany years and they are always able to satisfy our needs and at a great price. They treat their customers like Family. We highly recommend Fitness Lifestyles!!

My health is extremely important to me, so when I decided to invest in exercise equipment, I wanted…read moreto make sure I was choosing what was truly best for my needs. You can research Amazon and countless other websites, but nothing replaces working with a knowledgeable professional who takes the time to listen, answer questions, and help you make the right decision. Howard Olinsky earned both my respect and my business. He made me feel like a priority, answered every question I had, and helped me select the perfect equipment for my goals. I feel great about my purchase because I wasn't simply buying exercise equipment--I was investing in my health, fitness, and longevity. The experience was so positive that this is the company I will continue to use for my future fitness needs, right down to exercise mats. Quality products are important, but knowledgeable and personalized customer service is what truly sets a business apart. Howard provided both, and I highly recommend him.

What a great experience buying at Johnson Fitness. Howard asked all the right questions to…read moredetermine my needs, and then offered the best models and prices available. there was no pressure to buy nor any push for a higher model. It was one of the most enjoyable purchasing experiences for me, and I cannot praise Howard enough for making it happen. Highly recommended if you are considering any gym or exercise equipment.

I have been purchasing gym equipment from Pro Gym Supply since summer of 2020 when the world shut…read moredown due to the pandemic. Every time I go, everyone is so kind and friendly. Christine Wright who is their Sales Specialist is very knowledgeable. If she doesn't have something, she will work hard to find it and will call me when she gets it. When purchasing a treadmill (because she knew me, my training style and the space in my home) she recommended the best treadmill. I love it and use it daily, when on days when I do run outside. If you are looking to build your own home gym or just looking for smaller items, this is the place to go. Their warehouse is a wonderful and has so much equipment!

I only dealt with Pro Gym Supply over the phone but this was all that i needed in three ways…read more First - ADVICE: they matched my needs with their equipment, helping me to get exactly what i wanted and needed and - importantly - nothing more (thank you, Christine!). Second - RESPONSIVENESS: there are a range of details around what's ordered with a few tweaks here and there. This involved follow-up conversations with quick replies by both email and phone. Third, - EXECUTION: the weights arrived on time and as described with no issues. 5 stars!

I have shopped here several times. The clerk was helpful. Very nice. Did not know much about the…read moreaccessories i was looking at. The consistent issue is the computer system & printer are garbage. They rarely work. Every time i shop here the purchase process is quite lengthy & time consuming. The clerk had to handwrite a receipt. 15-20 years ago that was the normal procedure. This reflects how little the ownership truly invests in this business. Ownership, you can do better. So do better.

Management is usually never around when the sales personnel can't sympathize with my asking price…read more "The customer is always right" doesn't imply to what ultimate fitness stands for. Their profit is more important than customer satisfaction & needs. I didn't enjoy my shopping experience & wouldn't recommend anyone to go there. I've heard good things about leisure fitness & will go to them for my physical fitness needs.