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    Royal Grove Waikiki

    3.0 (113 reviews)
    InexpensiveHotels
    Open Open 24 hours

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    Carol V.

    Good budget hotel. The location is one block from the beach. Plenty of food trucks and stores all very close by. We had a king bed suite with a kitchen that was very useful. My only complaint was the mattress was just terrible. The next morning I requested a new mattress and by mid day it was exchanged. The property is old but our room was clean. The bathroom is tiny the tub and shower is unbelievable small. The grounds were clean. The pool is small. All in all for a budget property it fit the bill.

    Stains and brownish stuff coming down walls on side of bed.
    Jordan S.

    A LOT needs to be improved at this place. Super disappointed at how BAD the cleanliness of this place is! I figured the rooms would look at LEAST like what they have posted in the pictures but they are completely misleading and catfished us pretty badly. Can't complain about the price but this place is just HORRIBLE on the cleanliness part. The front desk was nice and kind, gave us what we needed etc. Housekeeping barely cleaned anything when asked for housekeeping. The glass tables were dirty and not wiped, black pieces of hair on clean sheets, very dirty, disgusting walls, stains, dirty floors, and light switches are not wiped clean. (I had to use a bunch of wipes and clean my two rooms myself! They were THAT bad...) As a former housekeeper, this is just super bad... Only thing I can't complain about is that there was NO signs of bed bugs here which I'm pleased to say! I was worried I'd get them due to how dirty the rooms were but luckily no bugs! I would recommend spending a little bit more money on somewhere else entirely. Stay away from this place unless you're okay with cleaning the rooms yourself.

    Absolutely disgusting hotel. The appliances were rusty, the kitchen sink wasn't even attached, the walls were covered in dust and spills, paint was peeling everywhere, there were cockroaches, stains on the curtains and sheets, water wasn't draining properly, doors didn't close/lock properly and many other things. The only good thing this hotel has is their location. 0/10 stay.

    Bathroom vanity
    Caring Consumer R.

    Run down Hawaiian surfer hotel close to beach and restaurants. There is no close parking. Lots of rust, dry rot, noise, only clean and service room every 5 days if you request. Staff nice and helpful. Bed comfortable, fridge and air cond worked good. Provide beach towels and chairs if available.

    The sheets on the bed were dirty. I went to the desk to complain and have the sheets changed. The individual working said there was no one there who could change the sheets, but she could give me sheets to change them myself. Reluctantly, I took the sheets to my room and began to change the bedding. The sheets I was given were for a queen bed, but the bed in my room is a king bed. I took the sheets back down, indicating such. I was given another set of sheets and brought those to the room only to find out they also were for a queen bed. I made another trip down to the desk with those sheets to try to get sheets for a king bed. She was able to find a fitted sheet for a king, but it had stains on it. She then went to look somewhere else for another set of sheets. We ended up with a king fitted sheet two queen top sheets, and a queen blanket. So the bedding was never right. I have never had to make up my own bed at a hotel. I feel this situation was totally unacceptable.

    We got the suite for the bedroom and I was an area kitchen
    Brian S.

    I've stayed here three times in the last two years and each visit I've gotten a great nights sleep. The rooms have always been clean. It's not a new hotel but it's a great location. They have round the clock staff. They have dairy cleaning if you want it there's a small pool and it's a fair price. If you're looking for something fancier, this is not the place in fact when you get into your room don't immediately judge it. It's a great place. If you're open to what is it what it is you'll find it's a gem.

    Decent space
    Greg T.

    The hotel was older (not a big deal at all) but there were zero upgrades done to the property. The doors use regular keys and there is not a deadbolt. There is a sign in the room stating that you should keep valuables in the safe... I guess they are not secure in your room. These are items I can look past. Four days into my six day stay, I get a knock on the door while taking a nap. It's room service and she states "room service" and I politely decline and go back to napping. Five minutes later, another knock and someone is demanding I open the door. I thought it was room service so I said "no thanks" and she said "open the door now" so I quickly put on shorts and open it. She said "why are you here, this room should have been vacant as of yesterday" and my response was, "I hope not I have 3 more days" and she demands my name and says she will look into it. I checked all my online booking information and went downstairs to confirm what I have. She greets me very rudely and states that she will have to wait to talk to her Mananger but I was checked out as of the prior day. Look, I understand there are mishaps and errors but the rude tone was not called for. She also never got back to me on if everything was corrected... nor did I get an apology for the confusion. I had to reach out to the chat option on Expedia and even they were not sure what the outcome would be. So I continued to stay there hoping when I got back to my room that night, all my belongings would still be in the room. The room was ok, it did smell like stagnant water but besides that, the lack of upgrades and the rude staff (just that lady, everyone else was incredible), the Royal Grove is at a great location in Waikiki.

    Mold

    DO NOT BOOK HERE UNLESS YOU WANT YOUR MONEY STOLEN. My friend and I originally booked here, and were very excited about our stay. When we arrived to the hotel o n May 1st, they told us that "the hotel lost half its power" and they had to move us to their "sister property" a few blocks away called Ohia Waikiki Studio Suites. Long story short, the first room at Ohia was dirty with urine on the toilet seats, stained sheets, and a moldy shower. The second room had a broken toilet and no hot water in the shower. After a nightmare stay, I contacted Hotels.com, who issued me a half refund on May 9th of $358, considering the cost of Ohia was also less than Royal Grove. Later, after returning to the states (and experiencing theft at Ohia, watch out) on May 15th Royal Grove decided to charge my card another $288 WITHOUT NOTICE OR RECEIPT of any kind. I filed this as a fraudulent charge with my bank and proceeded to contact Hotels.com. After being woken at 6am this morning, Hotels.com only is willing to refund $208 USD and is giving me the rest in gift cards--despite the fact that the new fraudulent charge was in USD, and I've not defaulted on bills because there was no notice of the charge or receipt. THIS IS OUTRAGEOUS. Every step of dealing with this hotel has been a NIGHTMARE, and I highly recommend you stay elsewhere, lest you have issues, because you will not get your money back. You will instead be charged more money and refunded less. This is the worst customer service I've ever received from both Royal Grove, and Hotels.com. You should be ashamed.

    No shade over high window.
    M M.

    Unfortunately, I am unable to edit my original review. I see a bunch of typos in my haste to post with the intention to proofread later. Here is an update and I will edit my original below it just because the typos bother me and I wanted to improve it. Ha ha. I just can't get over reading other reviews of people who were harassed because they monitor if you have guest come to your room. Thank God my friend, who lives locally, could not take off work to come visit me when I stayed here. If any of the hotel staff confronted me about having a guest come to my room it would have ruined my entire trip, not that the poor conditions of the room made it any more pleasant. I have never been to a hotel where they questioned invited guests. This hotel should remove their no guest policy. They should be thankful they even have people tpaying them any type of money to stay in these poor conditions. This hotel is great for the location and I would have considered it mainly for that fact, but their strict no guest policy bothers me. CORRECTED ORIGINAL REVIEW: I'd give this place 5 stars for the location and most employees I encountered. It was so nice to be at the beach in a matter of minutes. There were several popular cheap eats next door (poke, bbq, and musubi across the street, and restaurants with live music along two blocks to the beach. The other reviews that describe the furnishings and room condition are fairly accurate. I was going to choose 2 stars but I read it stood for "could have been better". To be honest, the only thing that could have made this better is if the whole building be condemned and an entirely new building rebuilt. The doorknobs/hardware was loose and flimsy. I did not feel safe at all. There was one wall with smaller curtainless windows up high in a corner. All the lights from the surrounding buildings and street made it seem light a bright beacon that magnified into the room at night which made REM sleep unattainable. At 5am the amplified noises from street sweepers and refuse trucks with the beeping reverse alarm and squeaky trash compactors provided as an urban alarm, which actually helped me get an early start to plan out my day and be out for sunrise and beating the morning crowds. This was the only positive. Throughout my time there I only had the mirror that sat inconveniently high above the bathroom sink. I could only check the decency of my outfit discreetly in public by the mirror covered walls by the lobby. I'm not the type to stay in 5 star hotels, since I only intend to sleep, but it is not possible to have a relaxing night and wake up refreshed at this hotel. As much as I loved, loved, loved the location and the maintenance people and housekeepers, I probably wouldn't go again. There might be better comparably priced hotels in the area.

    Porch View from 4th floor

    Stayed here for one night and left early for airport. This hotel has a great central location and they let us leave our bags with them for several hours before we could check-in. They did tell us absolutely no checking in early. The room itself was very dingy and run down. It was quite small and the furniture was mismatched and looked very worn. It also appeared to not be super clean though the sheets had some hairs on them, we just brushed them off and went to bed. The light fixture had bugs moving around in it and the sounds of the street below were extremely loud. Also be aware there is no parking on site but they have a list of other locations. We didn't use the pool but it looked clean and enjoyable. We could see a sliver of the ocean from our balcony. Can't complain for the price and if you're just looking for a place to sleep at night this would be it.

    Water damage
    Colleen B.

    The pictures for this property have been done up to look nice. But if you believe the pictures you will be disappointed. The room was not clean when we arrived. There was old candy in the cabinets and the floor has not been vacuumed. The sheets and towels are dingy and you can see multiple places where there has been water damage. While we were there, our shower started to leak in the room below. We were given a extra room to shower in that was at the opposite end of the hotel. We lived like this for a week (which was a hardship with 4 small children) and we were never given updates to when or if it had been fixed. I think that the staff got confused about our extra room to shower in, because one day my razor and all my product went missing. I assume it was all thrown away but housekeeping by accident. Now I'm going to have to spend the money to replace it all and as of right now the motel has not offered to replace it. However, it is a 2 minute walk from the beach, and there are multiple places to get yummy food next to the hotel. There is also a laundry room, which is very nice for long stays. And except for throwing away my things and having to go on a hike to get a shower, the staff was very nice. The pool was closed while we where there, but it is very small. It was weird because the stairs to the room share a space with one of the restaurants kitchen, and I have no idea how they pass to be open,because the kitchen is very dirty.

    Black mold or some kind of fungus in the carpet

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    8 months ago

    way too noisy as louvered glass windows do not block noise at all and the garbage trucks come daily and so early

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    Rude customer service and staff very unprofessional and rude and kicked us out for no reason

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    Pet friendly? They charge a $250 non-refundable pet fee when you check in. Get real. Oh,and that's pet pet. Get real

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    Review Highlights - Royal Grove Waikiki

    The location can't be beat - we were able to walk to almost everything, including Waikiki beach one block away.

    Mentioned in 12 reviews

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    Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

    Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

    (1.4k reviews)

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    The legendary beach front hotel in beautiful Waikiki celebrating its 125th anniversary in 2026. We…read morewere fortunate to celebrate USA 250 Independence Day here and it was AWESOME! The Banyan Wing is the original Victorian-era building which is listed on National Historic Registry and houses the main lobby and restaurant. The number of guests and visitor who circulate through this property daily is incredible. Including the Tower and Surfrider Wings, it has 791 rooms. Our Tower room had a great covered patio with incredible views of Waikiki and Diamond Head. We spent a lot of time on the patio watching the surfers, catamarans, and enjoying the island breeze. Our balcony was spectacular :o Our room was updated and very comfortable. I understand the owners completed a full renovation of all rooms in 2026. The beach bar is one of the best in the world. Cold cocktails, beer and wine. Good service. Great views! The drawbacks.... The pool is small and very crowded, especially for 791 rooms. With that said everyone in the pool was smiling and having fun. The beach is also pretty small for such a massive hotel. At high tide the hotel only has about 30 feet of beachfront and it is a public beach so it is crowded Rio style. For us this was not a drawback as we love Waikiki, the birthplace of Hawaiian surfing, and spend most of our time in the surf. Hawaii and Waikiki is one of the few places that completely lives us to the hype year after year and generation after generation. We can't wait to return. Aloha & Mahalo

    After visiting and eating at this resort in years past, we were excited about the opportunity to…read moreactually stay here. So much history as shown throughout the resort especially on the second floor, but also the open Victorian architecture which presents a relaxing atmosphere. Our friends thought we were "rich" for being able to stay here but I don't recall the prices being too different than other hotels in the area. We also got a great offering through the American Express card. We arrived on island early afternoon and attempted to stay up as late as possible. However, we were given a room on the second floor of the historic side of the hotel where they host events on the patio area outside our room. While we were trying to sleep at 8-9pm, a festive wedding was going on with their DJ blasting music, people dancing, yelling, the DJ trying to motivate the audience, etc. It was not a fun night as my wife complained to the hotel staff about the noise interfering with our ability to sleep. It's not the fact the wedding was occuring, but rather the fact the hotel staff didn't let us know they were putting us next to the hotel night club of sorts. Hawaii is typically laid back and quiet, which this was not. The hotel staff sympathisized and mentioned the wedding would be finished by 10pm which it was, and tried to make things better. On day 3 around 4am, the hotel fire alarm sounded and advised everyone to vacate the building. When we vacated, we learned it was a false alarm. This was our last day at the Moana Surfrider which we assumed was a sign the resort wasn't meant to be a relaxing experience for us. The hotel has activities associated with the resort fee such as yoga, that we registered for. It was my first time doing yoga despite mention by my wife over the years to do it. I figured it would be a pleasant surprise for her if I signed us up, and it was a great class out on the same patio area as the wedding. I won't say it was fun for me, but it was an experience that we both enjoyed. The room itself was small which I assume is because it was part of the historic side of the hotel. There wasn't a balcony which we've come to appreciate especially in Hawaii to be able to go outside, view the water, and smell the air. Instead there was a window which we tried to orient ourselves in to get a picture of us with our welcome leis and Waikiki Beach in the background. Very challenging to appreciate a window as well as find space in the room to lay out two large suitcases without having to relocate furniture. The shower leaked water onto the bathroom floor as the cracks in the glass were not sealed so there was a constant wet towel on the floor. The bathroom in general didn't seem very modern considering the hotel had recently undergone years of modernization. Housekeeping was good and treated us well with towels and drinking water. I believe the Tower rooms of the hotel might be more modern and larger, as well as away from the event area of the hotel. I think we would look at other options in the future as we also spent a few days each during this trip at the Sheraton and The Royal Hawaiian which provided a much different experience in comparison.

    Halepuna Waikiki by Halekulani - My room

    Halepuna Waikiki by Halekulani

    (107 reviews)

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    Back again. We stay here each summer and absolutely love it! The Mountain View rooms are our…read morefavorite- even over the ocean rooms. The ocean rooms have the actual, proper lanais, but we really love the view of the hills and skyline! Staff is always amazing- front desk, bell hops and pool attendants are always so professional, courteous and friendly! Housekeeping is also so polite and helpful. Hotel is so clean and can't beat the li stop or infinity pool.

    Halepuna Hotel This…read moreis a review of my experience staying at the Halepuna Hotel, located in Waikiki. I booked my stay via Costco Travel recommendations. WORDS TO DESCRIBE Halepuna Hotel: Modern, clean, safe, economically and environmentally friendly (bamboo room cards, water dispensers for your reusable water bottles), bright, airy, quality service in hospitality and room service LOCATION I loved staying at the Halepuna Hotel. It was centrally located at the beach walk, so ABC Store, shops, restaurants, and the beach were all within walking distance. *It was difficult finding the location of the hotel, when we first arrived. There was no big sign that you can spot, while you're driving, so my landmarks I always looked for were the ABC Store and Denny's. STAFF/SERVICE: Everyone that we came across during our stay was very friendly, generous, kind, and attentive. A shoutout to the Valet Service crew, especially RJ. He gave us recommendations for where to go. He always made us smile and laugh with his jokes. Thank you Uncle! AMENITIES: ROOMS Our room was equipped with charge stations-usb and usb c compatible plugs, ironing board/iron, mini fridge, ice bucket, tea kettle, and coffee maker. BATHROOM Well stocked with towels, a drying cord, blow dryer, shampoo, conditioner, and body wash. I appreciated that instead of your standard toilet, the hotel had bidets! *Great water pressure for showering. The tub was also spacious, if you wanted to take a bubble bath. 8TH FLOOR GYM-Equipped with a lot of machines Water dispenser Additional restrooms/shower room LAUNDRY ROOM is open 24/7 There are 3 washers and 4 dryers You can pay using your credit card or download the WASH CONNECT app *Friendly suggestions: -As a guest, bring your own laundry soap/dryer sheets--or go to the ABC Store if you forget your laundry supplies -Make sure to clean the lint trap before you put your clothes in -Put a timer on your phone to check on your clothes GARDEN -Serene, tranquil, peaceful, spacious -------- Friendly Suggestions for Halepuna Hotel -Have a big sign stationed outside the hotel, perhaps elevate the height of the sign and add lights to it, so it's easy to spot for first time visitors ------- All in all I enjoyed staying at the Halepuna Hotel. The services and amenities provided were excellent. I can't wait to visit again soon! Mahalo Halepuna Hotel!

    Hilton Hawaiian Village Waikiki Beach Resort - Hilton Hawaiian Village

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    The last time we stayed here, we were in the Rainbow Tower. This time, we stayed in the Tapa Tower…read more As always, the staff was friendly, helpful, and provided excellent service. My biggest issue with the hotel is that it's showing its age. The rooms and facilities feel outdated, and I don't think the current room rates reflect the condition of the property. Also, if you're looking to save on parking, park by the pier instead. It's much more affordable than paying the hotel's $65 per day parking fee.

    All I have to say is be VERY careful what room you think you're booking here as the pictures they…read moreadvertise are not the rooms with the views you end up getting. You can tell by the manager's responses to all of the negative reviews here that there is no desire to make any negative experiences right for the customer. There is an apology that it didn't live up to standard and an "I hope you give us a try next time". Let that be the baseline for the customer service you'll receive if you choose to stay at this hotel. We arrived in late July with our friend and two young kids. We get to our "ocean view" at the Rainbow Tower which we paid extra for only to find a gigantic tree blocking the view we believed we paid for. We called to the front desk and Annie very rudely dismissed us before telling us to come downstairs to prove that our view wasn't as the pictures showed when we booked it. She told us to head down to the Mail Drop line and when we got there we're told we were at the wrong place. We then argued with a manager (can't remember her name anymore) for I'd say a good hour. First, we were actually told the manager bounces between towers and wasn't at the Rainbow Tower which ended up being untrue as we saw her in the back when we came down and she ended up being the one to talk to us. We asked to be moved to a different room and we were told this very partial ocean view we got with the room we paid for titled "ocean view" was exactly what we paid for because if we wanted an ocean view we had to book "ocean front". Yet, if you book an ocean view room on their website or through Expedia, the view they advertise is a full ocean view. We definitely felt gaslit and like we were crazy for asking to be moved to a room we paid for. They finally agreed to move us to a "lagoon view" saying they didn't have any ocean front rooms because they're so busy that they're full 365 days of the year. (Meaning they don't really need our business, I'm guessing.) We were not happy with the lagoon view because we paid for an ocean view, but we ultimately had no choice but to concede and they said they would reimburse our resort fees. What's sad is that the employee knew how to work the system more than the manager. Also, another man came down with the same complaints as us, but no employees acknowledged him so he waved his hand, and stormed off. It's been over a month since this happened, and my friend who booked separately from us (who had the same issue) has yet to receive her reimbursement. They said they mailed the check and she never received it. She's been calling them and has received no reply. The elevator situation at the Rainbow Tower is also horrible. Supposedly, they're working out the kinks, but be prepared for long waits and very crowded elevators when you want to go anywhere. Another tip if you choose to stay here. Do NOT bother paying for the cabana at the Tapa pool. We did and no one walks you to the cabana. They tell you to open it up and set it up yourself after they hand you a few waters at the towel stand. There's no food or drink service, and you have to go to the bar next to it to get your food or drinks. It's also very isolated from anything fun. We booked 2 Casabellas at the Super Pool the next day. They were cheaper and MUCH better. They had food and drink service and the server was awesome and the towel desk takes you to them and opens them up for you. Cabanas are a bust and a total waste of money. Overall, the customer service at this hotel is awful and I can only assume it's because they don't need our business since they're full 365 days a year... as they informed us. The nice thing about the hotel is that it has shops and restaurants attached, but it's extremely crowded. Do yourself a favor and book elsewhere.

    Prince Waikiki - Piña colada

    Prince Waikiki

    (471 reviews)

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    Five stars across the board. Every employee and service we received at this hotel was superb- from…read morethe valet to the front desk & concierge, the restaurant employees, the pool bar employees and the housekeepers. Best service. We booked a stay last minute because of a power outage and then had to book subsequent nights which made explaining and moving rooms a bit messy but front desk was on top of it every single time. Even if I had spoken with a different person, they kept impeccable notes and went above and beyond to help us. I am beyond grateful that even though we had to deal with craziness of the hurricane, this hotel was the bright spot in our day. Cleanliness was also good. Out of the 3 rooms we had, I only called housekeeping once for a minor pillowcase and sheet change which they did immediately and apologized for. I recommend this hotel to all and look forward to staying here for pleasure in the future too.

    We stayed here again since my wife likes it here. For me, it's 3 stars at best. Room was fine, but…read moreshower stall is pretty small. I'm only 210# but there isn't much room in the shower to even turn around. Pool area has too many screaming kids running around. And they offer a kamaaina weekend staycation deal for locals that brings out the crazies who act like they have never been to a nice hotel before. There should be an adults only pool, like that which is offered at other resorts. Lastly, food available was mediocre at best. 100 Sails is probably your best option - decent buffet for dinner and breakfast. We also ate one meal poolside since we were trying to relax there one afternoon. We ordered a cheeseburger deluxe with fries. The burger came with about a 3 oz patty, and the fries were as hard as a rock. For the $24 we paid, we probably got a $6 fast food combo meal. We also ordered a Caesar salad - that was a single romaine heart, split lengthwise, with 4 small shavings of Parmesan cheese and a tablespoon of bottled Caesar dressing; $24 too! Soft drinks were $8 each. I know hotel resort poolside food is expensive but I did expect something a little better. The best thing is the valet parking service; very fast and efficient since they always have about 6 valets working all the time. But be advised that this service is not cheap - $52 per day with a $5 tip each in/out trip!

    Outrigger Waikiki Beachcomber Hotel - nice updated room.

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    $$

    Waikiki

    I had such an amazing experience with Caren at the front desk! I'm staying at the Outrigger…read moreBeachcomber to celebrate my 30th birthday, and when I first arrived, I wasn't completely happy with the view from my original room. I mentioned to Caren that this was a special birthday trip for me, and she truly went above and beyond to make sure my stay felt special. Caren took the time to look into different options and was able to find me an upgrade at a very reasonable price with a MUCH better view -- and I am absolutely blown away! The view is breathtaking, and I genuinely cannot stop looking at it. It completely changed the experience for me and made my birthday stay feel that much more special. On top of that, Caren even gave me a sweet birthday welcome gift since they were out of the chocolates they normally provide. It was such a thoughtful gesture and really showed how much she cared about making sure I felt welcomed and celebrated. I truly appreciate all of the time, effort, and kindness Caren showed me. She turned what could have been a small disappointment into such a positive experience and made sure my stay started off as a 10/10. Customer service like this makes such a difference, especially when you're celebrating a milestone birthday away from home. Thank you so much, Caren, for helping make my 30th birthday in Hawaii even more memorable!

    This is a fantastic location. The housekeeping service is excellent. The people here are so nice…read more Get a balcony if you're here it's wonderful to see what's going on in the nightlife. They have a gym. It's a little small, but it gets the job done. It's nice that they have it. I love this location because everything is walkable. Morton steakhouse is one and a half miles away. Sams Club is about 1.6 miles away. Everything is walkable.

    Halekulani Hotel - Halekulani Gatehouse.

    Halekulani Hotel

    (510 reviews)

    $$$

    Waikiki

    I will never forget the way the Hawaiian breezes felt in my hair. And I will also never forget the…read moreoutstanding hospitality, accommodations and luxury of this gorgeous hotel. I love that it is in the heart of Waikiki, very walkable to shopping and nightlife should you want to leave the grounds of the resort. The nightly local music with hula under the sky is magical. Reservations for dinner, or grab a first come first serve cocktail table at 5 to watch the sunset! There is also nightly jazz in the bar. La Mer is a one of a kind French experience and Orchids is fantastic for any meal of the day. Just outside the hotel is a delightful oceanfront park where the hotel hosted yoga each day. A highlight for me. Great poolside service. The beach is small, so if you are looking to lounge on the beach, that's not really much of an option. This hotel is a member of the Leading Hotels of the World. So you know it has the highest standards. That brand has never steered me wrong. And the fact that it is not under a massive hotel chain umbrella means it can maintain its authentic individuality. Pro tip: if you have a late flight, there is a lounge where you can relax and prepare for your departure, as check out is 11am.

    Review: Beautiful property with lovely touches, but rigid service and poor beach access fell short…read moreWe recently completed our first trip to Honolulu, staying at the Halekulani while nearly seven months pregnant and traveling with our 3.5-year-old. As many mention, the property itself is pristine--calm, spotless rooms, excellent toilets, and comfortably sized showers and tubs. The nightly turndown treats from housekeeping (ranging from chapstick to custom coasters) were a delightful detail we looked forward to each evening. Breakfast was included and decent, though it skews heavily toward traditional Japanese options. As a pregnant guest, I was a bit disappointed by the lack of basics like oatmeal, and the requested toast turned out to be basic white bread. We encountered some exceptional team members. Donna at the front desk was wonderfully warm, remembering my son's name from our second day. A lovely woman at the pool with very long hair and a gentleman who plays in a band were also fantastic--he consistently helped us set up cabanas so I could stay out of the direct sun. Unfortunately, two major issues significantly impacted our stay: * Unprofessional Pool Management: The pool manager (who did not wear a nametag) was surprisingly rude. After another attendant helped us secure a shaded cabana the day prior to ensure I had sun protection while watching my son play, the manager confronted me about "saving" cabanas. Considering the hotel was not full, the aggressive tone taken with a heavily pregnant guest was completely unwarranted and unlike anything I've experienced at a property of this tier. * Misleading Beachfront Experience: The hotel advertises itself as a beachfront resort, but the accessible beach area is extremely minimal with choppy water. Between the lack of loungers or shade and the large Mai Tai catamarans constantly docking right next door, swimming isn't practical, nor is relaxing on the sand if you need sun relief. We truly wanted to love our stay, but given the premium price point, the combination of poor beach access and an unnecessarily hostile interaction at the pool left us thoroughly disappointed.

    Ka La'i Waikiki Beach, LXR Hotels & Resorts - Guest room bath

    Ka La'i Waikiki Beach, LXR Hotels & Resorts

    (45 reviews)

    $$$

    Waikiki

    As Hilton Honors- we booked this location on the app as our regular hilton location was booked. Ka…read moreLa'i is a gem of a hotel. The stay was because we didn't have electricity after hurricane Lala. It was such an amazing stay what started as 3 days/2 nights extended to 6 days! We were greeted at the valet $55 a night. Service is great- they had our vehicle ready at 6am for work. There is no self parking. However they are very efficient! The lobby is on the 7th floor- so helpful - Ayumi helped to extend our stay. We met her at check in also. All the staff are pretty helpful and nice. The rooms are so comfortable and the kitchenette is not the normal "kitchenette". The stove has 2 hot plates- no oven. A microwave. The dishware and cutlery. Subzero mini fridge & freezer. Breville toaster & blender. Zoriushi rice pot. Nespresso make and pods. The knives are German made Zwilling. Impressive. The sofa bed was comfortable - the mattress was like a memory foam type?! Or it felt like it. The gym has dumbbells up to 75#, yoga mats, medicine balls, kettlebell, cardio machines- bike- treadmill- elliptical and even a peleton too, they have circuit training cables and machines. Even filtered water, cold towels, fruits and towels to use. The infinity pool and hot tub were a joy. They offer towel service, lounge chairs, drink service, and complementary smoothie and ice cream with toppings (caramel, chocolate, and sprinkles) The business center or library has computers (good speed too), phone charger, printer and couch with additional chairs. There were 2 newspapers on the table the other day. Convenient. The restaurants: Bloom for breakfast and Kini Room. They also have a bar at the lobby. And a lil coffee shop. An ABC store is a block away- huge

    TRANQUILITY! 4.8…read more We stayed here during the first half of our most recent trip to the island, mainly to compare it with another property/residence that we really like and wanted to make a direct comparison. We also used our American Express Platinum Hotel Credit benefit, and it was great that this hotel qualified for it. Ka Laʻi is one block from the beach, backing up to Fort DeRussy Park, a military reservation, and is surrounded by many shops and restaurants, especially along Luxury Row, which is a non-negotiable visit for us. There is so much aloha felt here, with the staff always greeting us with genuine smiles and a willingness to help. The hotel is quiet and soothing, perfect for a relaxing stay. We checked in seamlessly and were provided with cold, refreshing water upon our arrival. Our room was spacious and felt very cozy, with beige carpet and tile flooring, brown furniture, and dark cabinetry in the kitchen. In the seating area, there was a large full-size sofa, an upholstered side chair, and a coffee table. The long dresser and closet provided plenty of storage. A lovely welcome treat was left in our room: two Ka Laʻi reusable water bottles, Hawaiian semi-sweet chocolate, and Beach Brittle. These items were a very nice touch. If you feel inclined to enjoy more Beach Brittle, you can purchase it downstairs in the small shop next to the spa. The bathroom had a double-sink vanity with plenty of counter space, which is a must for me, a large soaking tub, and a wet shower area. It was a generously sized bathroom with plenty of room to move around. Our stay included a wonderful breakfast buffet at Inyō. There was an omelet station with a chef preparing made-to-order omelets, along with a variety of beautiful fresh fruit, hot and cold breakfast items, rice, and Asian-inspired bites. The infinity pool is located near the restaurant, Inyō. It's tiled in a beautiful blue that adds a nice contrast to the tan backdrop of the neighboring high-rise buildings. The pool is long and narrow, accented by a series of raised, tiled planter islands that provide a bit of privacy between guests. We were too busy to swim or enjoy the other amenities, but just walking around the grounds was incredibly relaxing. It's a very peaceful place to stay, unlike many of the larger hotel brands. The standout at this hotel was definitely the service. The staff always made eye contact, greeted us warmly, and either asked about or anticipated our needs. This is a hotel that is definitely worth returning to.

    Sheraton Waikiki Beach Resort

    Sheraton Waikiki Beach Resort

    (1.2k reviews)

    $$$

    Waikiki

    Joey was the best housekeeper ever. He truly deserves a raise and promotion as well. He always kept…read moreus stocked up and very clean in our room. Thank you so much Joey 10 out of 10 stars you really made my trip so great. Charleston also went above and beyond as well. He really made the finale of my stay so amazing. He really should be director or manager by now. I've never had such hospitality in my whole life 10 out of 10 stars. Thank you so much Charleston you really went above and beyond for me and my girlfriend's first day I will continue to come to shirts in Waikiki because of you.

    Location: beach access to waikiki. Across from royal Hawaii center…read more Pool: 3 types of pool, 2 family and kids, 1 adult Infiniti pool. Check in: 2 lines, and for regular and the other one is for Marriott Bonvoy gold and above status reward. Since we reserved via Amex platform, as always, we received receive complimentary of room upgrade, $300 resort credit $100 from Amex, $200 from Sheraton hotel when reserved 3 nights and more. We only received a gift of choices snacks anything we can fit into a small paper bag. Other complimentary: Early check in Late check out Complimentary breakfast for 2 daily Our room is pretty nice and spacious. Ocean view, 2 bedroom of a queen and king bedroom. They also give you refillable bottle water like path water brand. You can refill cold water in every floor and also at lobby by check in area. There's also microwave, 18th floor Sadly, they are not longer give lei and the bead necklace as welcoming gift anymore, due to budgeting

    Royal Grove Waikiki - hotels - Updated September 2026

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