What a beautiful job! We had our kitchen and dining room done. There were many issues with the…read moresub floor the refrigerator not fitting under the cupboards, etc. They took care of all of the issues involved! They also moved all of the appliances. Very helpful, knowledgeable and professional! We would highly recommend Elite Flooring with confidence to anyone! They are a family owned business. We will definitely be using them again for our future projects!

We thought the complete process and professional detailed work was beyond our expectations! Their…read morework ethic and timely manner revealed the passion they displayed. We definitely will hire them again. Wonderful experience!!

Dave and the guys were very polite and professional. These guys were very organized and were on a…read moremission to get the job done. They wasted no time and did an excellent job. They even cleaned up as they went from room to room. If you're looking for a flooring company this is the company you are looking for.

Replace carpet. All done in a matter of days. Very personable service. They even did a small side…read moreproject that added to my satisfaction

Sales people are very nice , very helpful and there's beautiful stuff to choose from. I would…read moredefinitely recommend going there.

This is the best store of this sort I have ever been in…read more The wife wanted to go here, it was never on my radar. The word "decor" made me think it was sort of like a HomeGoods type of place, vases, baskets, signs that say "Wine O'clock", that sort of thing. In fact they do not carry those, but they have a truly impressive selection of tile, both floor and wall, and flooring. No matter what one is looking for in tile or flooring, they will likely have it here, and will not be plunking one down at a desk to open binders. They also have a much broader selection of colored grouts and caulks than H*** D**** or L****. Well-stocked, clean, huge facility , plenty of staff willing to be helpful but not biting my ankle. Prices seemed good to me. For example, they had a nice beige ceramic tile, 12" x 12", for only .49 each, and I thought it was quite nice, a super cheap way to redo a floor. They have some hypnotic tile patterns that I have never seen before, nice eye candy ( see photos ). So I can't give them a 5 as I did not go through the process of a good size order with them, we just bought a few diddly things, but if you are doing this sort of project, you should consider coming here instead of places staffed by those with orange or blue aprons.

I had Burns redo my kitchen and master bath. Robert was fantastic with ideas and made everything…read morehappen in a timely fashion and cabinets, granite, glass, etc was perfect. I was very pleased with them.

Where to start?…read more Horrible communication. Promised start days came and went with ZERO communication. When questioning new dates, it was revealed that the Order had not been made for any of the hardware (sink, cabinet hardware). Start date remained uncommitted. Regrettably, the job was paid in full in advance of start. 1st and last time this will ever happen again with any contractor. Removes all incentive for a BS company to perform. DO NOT USE this fly by night, unprofessional, joke of company. Demand volume clearly allows this business to avoid being run out of business in The Villages due to its approach to customers.

Shaun came out and repaired our leaking patio roof in a timely manner.He placed a temporary repair…read moreand then a long term repair.Shaun also added and replaced existing gutters and down spouts to improve drainage.Both projects were completed with a fair price and very timely.Shaun gave us a 2 year warranty and has checked to make sure after several rains we are very satisfied.We would hire Shaun SMG Total Home Services if we have other projects in the future. William and Cindy

From the owner: SMG Total Home Services LLC offers an array of residential services that include but not limited to…read moreseamless gutters, roof cleaning, inspection and small repairs, landscaping and hardscapes ponds, pavers, Slate, stucco siding, hardee board, free standing porches, pole barns, Flooring installation , tile , wood, lvt, linoleum and so much more

SCAM ALERT*******DONT USE THEM!***They scam the old timers of the Villages buy overcharging for…read moretile purchased not the tile ACTUALLY installed. I brought this to the attention of one of the owners, Matt. He refused to change the estimate they provided. They attempted to charge for 1109 sf when the space only measures (by their measurements) 1003 sf. The explanation was that the customer is paying for the excess tile required to install the floor tile. (Waste due to cuts). I explained that he can not charge me an install price of the total amount of tile purchase, he can only charge me for the tile ACTUALLY installed. They are overcharging EVERY customer by the 10% overage that they purchase. It's a SCAM. They apparently do it with carpet as well. People only pay for what's installed not for what's purchased! SCAMMING THE ELDERLY.

Roberto's did an amazing job. We had them install tile throughout our Courtyard Villa and gut our…read moremaster bathroom. They did beautiful work, and any issue or questions we had they responded to quickly. Their prices were also half of what I was quoted by another local company.

Wonderful place to go if you need multiple services. We bought a pre-owned house and wished to…read morereplace tile flooring, countertops and indoor paint prior to moving in. Rafael gave us a bid on the spot, coordinated all the services, including plumbing and electrical, and got us worked into the schedule so that we were complete within 3 weeks of close. Excellent customer service, expertise, great crew (thank you Eric and Steve) and quality workmanship!

Rafael's was wonderful from the time we walked into the showroom, selection, installation and clean…read moreup. Let me be more specific. We went in and picked a few samples to take home and try. No problem. Made our selection, signed a contract and waited for the day they would install. It went so smoothly. Three gentlemen came and were polite and efficient. In one day they had almost all the new flooring down. The next day they came to finish up. Installation was gorgeous! I sent pics to all my friends and they were so impressed. Better yet, the next day the cleanup ladies arrived. Our home just shines. I would highly recommend Rafael's to anyone changing their floors. See the attached photo which shows the transition from tile to the newly installed floor. Just love and appreciate everything about this project

From the selection process to the installation our experience was great!…read more Adam's family have been in the flooring business for over 40 years. Adam took the time to explain the many different types of flooring available that would fit our needs and style. Their prices are comparable and even a better than other flooring stores in the area. Our installation went flawlessly! The crew he has was meticulous and attentive to every detail. They are a small local store that offers great prices and services. We would recommend them to all our family and friends without a doubt. To Adam and his crew. Thanks Again!

Went to the showroom and met with Mary. Never felt rushed but felt important and treated like we…read moremattered. She shows us samples of flooring and discussed our options. Explained the differences of the products that would be best for our needs. Looking forward to having them provide a quote to have work done in our home.

Docs generally comes in a little more expensive then others, but well worth it. They guarantee…read moreeverything they do. Top quality work!! I had one issue with a sink faucet, after ai called them, the problem was corrected immediately. It was a product flaw not Docs fault, but they corrected right away. The last few things we've had done are awesome. They replaced my door, of course I picked an expensive one, the trim on the bottom of the door came up and they fixed immediately. A couple months ago they installed new back splash with a pot filler, absolutely love it. They are easy to talk to, highly professional and I don't see us calling anyone else for future projects.

Docs employs multiple subcontractors to do their work. The worst of them in our experience was…read moretheir countertop supplier. They measured, cut, and installed the countertop incorrectly, and it had to be repeated. This resulted in delay of completion of the job. The Docs representative seemed completely incompetent and not capable of adequately providing quality control over work performed. This was a very disappointing and stressful and expensive experience and will not be repeated.