They did a fabulous job! Our couch was left brand new.great service and great value. Will be using…read morethe. Again!!

I am extremely pleased with the service and professionalism. They came on time and left my sofas…read morelooking great. highly recommended.

My go to resource for all my rug cleaning and maintenance!!! EXCELLENT job and amazing service…read more On time, dependable and very fair pricing.

Fantastic experience with my 9 by 12 Ruggable rug! Super easy to coordinate with, fair price, great…read morecustomer service all around, and my rug looks great! They were super friendly upon delivery and even placed the rug back under my furniture, which I really appreciated. I will definitely use them again in the future for our other rugs!

These guys are TOPS…read more Quick response, fair pricing, and truly excellent, professional work. Meir (the owner) got in touch right away and was able to schedule me within 24 hours. I have a 15-year-old hide rug that had never been professionally cleaned. Moses and Gustavo showed up right on time, were professional and courteous, and did an outstanding job. The extracted water was literally black. Now the rug is popping and smells incredibly fresh. Highly recommended. I would absolutely call them again for any carpet or upholstery cleaning needs in NYC, especially after this winter. Five stars.

Great guys came over.., uber kind and professional and most importantly, very skilled at their…read morejobs. The tech, Kemar, worked very hard to capture all the grime and Meier ran the job. Quite a Dream Team! Besides the 9x12 rug, they did a chaise/ottoman and a large sectional sofa, all for under $1K. I was well pleased and will use them again next year!

Mike H and Richie did a great job!!! Super professional and kind. I will be using Pure Green again!read more

They were super communicative, helpful, and professional at all points throughout the service…read more Highly recommend Mike H & Richie!

The principals were always reachable, very responsive and explained what needed to be done and why…read more My 40 year old rug was returned to me in beautiful condition ... new fringe and fabric repairs. The rug colors were more vivid. My rug looks stunning and I would highly recommend this group for all your rug cleaning needs. If you have the time, their videos are very interesting, and you will see that they have a long history and substantial body of knowledge in the care of hand made rugs.

Rewind to a few months ago when Hurricane Ida flooded my apartment here in Manhattan. I was…read moredistraught that my bedroom completely flooded with inches of water and in turn it almost destroyed a very large, expensive sentimental runner rug that's been in my family for decades. I was on a very tight budget and in a hurry since the aftermath of the flood left my rug extremely stinky and still very damp. I got a few quotes from some places I had searched for on Yelp and I cannot say enough amazing things about this company! The gentleman on the phone worked with me on the price, was prompt, friendly and employs an amazing team of guys who came to pick up my very heavy and stinky rug and dropped off the nice and clean one (make sure to tip them, they work super hard)! My rug arrived ~3 weeks later and in perfect condition! Could not believe it. Thank you again to this awesome company. I chose you because you worked with me on price during a very difficult time financially and emotionally, and your staff both in & out of the office were delightfully friendly and very professional (took their shoes off without me asking upon entering my apartment). Couldn't ask for better service!

Wow! Definitely using this company again!!! Glen was…read morewonderful! My couch looks amazing. It's a WHITE Natuzzi ( 3piece). And I have a dog! I have no regrets buying a white couch. Glen brought it back to its original beauty! Highly recommend this company on service, quality and value!

Very positive experience dealing with the company from the start. Easy to get pricing/ask…read morequestions, schedule an appt and the actual cleaning. Technician Pasha was polite and thorough. I would recommend anyone to this business.

Just had them come give a quote for a large wool rug in our living room. I thought they could…read morepotentially clean on the spot as it's fairly new and only has a few spots, but they said they would need to bring it in. The quote was $485! Wow, too expensive for us. But we appreciate the quote.

Reasonable price for expert service!! Thanks Carlos for the…read moregreat job on cleaning my sectional. Very happy with the results from the shampoo and steam. Pet friendly product are always a must in my house and glad I found the company to fulfill those needs

Well was moving and needed my 9x12 bedroom rug cleaned. Saw this cleaner had a good rating. So I…read morecalled and made appointment to pick up rug for cleaning. So workers come on a Sunday to pick up rug. As worker was leaving he said " He needed deposit of $200. I looked at him " I don't have $200 dollars cash laying around. Gave him my email to send me payment. They picked up rug April 12. I got no email for deposit payment. So I called 8 days later saying what happened to deposit payment? And why does the customer have to call and ask where is the deposit being paid too. Fine I sent $200 deposit. Now it's May 12th and no word on my rug. So again I have to call and ask where is my rug? Communication is not a strong attribute of this cleaning service. So now rug is ready to deliver in my new apartment. Timing was essential because right after rug the bedroom set was being delivered. So workers dropped off rug on Sunday morning. And now same guy that says he needed deposit when he picked up rug. He wants to charge me for deposit again. I said no way! And literally had to show him email receipt of deposit paid. Now I did not pay attention to look at rug until right before delivery of bedroom set. And what do I see? THE RUG IS NOT 100% CLEAN. I was like wtf? I paid $550 for a partially cleaned rug. My rug is a Super Kashan model Ivory. (See pic) you can see difference between top and middle. Top is ivory and looking towards middle it's still dirty. Unreal! Secondly I was not going to waste my time with these idiots. Literally would have no place to keep new queen size bedroom set in one bedroom apartment. And imagine having to move bedroom set breaking my back because a cleaning company can't clean a rug. What are they blind? I trusted their work based on reviews but boy was that a mistake. Wish there was zero stars. Because they deserve zero for this failure. I would NEVER recommend this company. My advice would be go to Home Depot and rent a machine. YouTube also shows you how to clean it your self.

Had my carpet and velvet couch cleaned. Quickly scheduled in home and showed up on time with good…read morecommunication. Did a deep clean and took care of everything themselves. Everything came out looking good.

I was referred to Cleantex by my grandmother- I was told in advance it isn't cheap but they do a…read moregreat job. (I have no clue about prices and was happy with what I paid.) I was moving and they were awesome about picking up at one place and dropping off at another. As well as honest about the state of my rugs- my big rug was discolored by the sun from its years in my previous apartment. They said that they could do their best but it wouldn't be perfect. And there was no pressure when I chose not to move forward with that rug. (plus they got rid of it for me- which was a huge relief.) Then I got back the rug I had them clean- this little oriental number that has been in my mom's family since who knows when (but that was probably the last time it was cleaned in any way that didn't involve a carpet beater or a broom.) My mom and I were shocked at the colors it turned out were in the rug. My only regret? That I didn't take a "before" photo.

Called on recommendation of a friend. Our Christmas tree skirt got wet and bled onto the wool rug…read more Part of the white fringe was pink-tinged and there were some red spots on the rug. Woman on phone was nice, thorough with questions about what happened and up front with not guaranteeing that all stains would be removed. Men who came for rug pick up were great with the furniture during removal, studied the stains, gave us a return time, and carefully rolled up rug.We made a call to check status 1 week later. Plans were made for return. Entire rug nicely cleaned, fringe is beautiful, and only worst spot of staining on rug, which works into pattern, remains.

Okay, I don't freely give 5 stars and I'm a cranky old lady, let's start with that…read more Wilson and Juan just left our property, cleaning a 3 story rowhouse staircase that was beyond hope. They scrubbed, cleaned, pretreated, the whole works. Communication, confirmation, payment was all a breeze. But let's get back to the 32 filthy stairs and landing... I can't type anymore as my eyes are filled with tears of joy and I'm choking up, that's how great their work is. There is no smell, no mess, nothing left undone. The price was was outstanding, they spent extra time, polite, respectful and professional.

Fantastic experience! We purchased a couch on Facebook Marketplace that desperately needed a deep…read moreclean. Big Guys had an open appointment the same week, with a new client special (an awesome price). They came in and spent over three hours deep cleaning our couch, as well as another swivel chair. Both pieces look brand new; all of the stains are completely gone. Communication, responsiveness, and quality of work were all great. Overall, a great job.