BUYER(S) BEWARE!!! If I could give this dealership negative stars, I absolutely would. This has been one of the worst consumer experiences I have ever had, and I strongly urge anyone considering buying a vehicle from here to stay far away. I purchased a car from this "buy here, pay here" dealership expecting at the very least something safe and dependable enough to get me to and from work. Instead, what I received was a complete lemon that began falling apart almost immediately. Within three weeks of owning the car back in October, the catalytic converter failed -- a major and expensive component that should not be going bad on a vehicle that was just sold to someone. Then, just three months later, the engine itself started failing. At that point it became clear that this vehicle should never have been sold in the condition it was in. The repair costs have already climbed to the point where they exceed the value of the car itself. Instead of having reliable transportation, I've been left with a financial burden, constant breakdowns, and stress that could have been completely avoided if this dealership had any level of honesty or integrity. What makes this situation even worse is the way customers are treated once the dealership already has your money. The representatives there -- specifically Tony and Josh -- are incredibly disrespectful, dismissive, and unprofessional. Whenever you try to reach out for help or explain that the vehicle they sold you is breaking down, you are met with condescending attitudes, rude responses, and zero willingness to help. Rather than taking responsibility or even showing basic customer service, they talk down to you and act like you're the problem for expecting a vehicle to actually function. It quickly becomes obvious that this dealership has no interest in helping customers once the paperwork is signed. Their entire business model appears to revolve around getting people locked into payments and then leaving them to deal with the consequences of whatever unreliable vehicle they were sold. They don't care if the car breaks down. They don't care if the repairs cost thousands. As long as the payments keep coming in, they've already gotten what they wanted. After talking with others and reading through reviews, it's clear that this is not an isolated incident. There are countless people who describe being sold unreliable vehicles and then being treated poorly when those vehicles inevitably start having problems. When the same story keeps appearing over and over again from different customers, it stops looking like bad luck and starts looking like a pattern of predatory business practices. Buy here, pay here dealerships often serve people who may not have many other options when it comes to getting a vehicle. Taking advantage of people in that position by selling them cars that are already on the verge of failing is not just unethical -- it's disgraceful. This dealership should seriously be investigated and held accountable for the way they conduct business. No one should have to go through what many customers here have experienced. Do yourself a favor and do not buy a car from this place. You will very likely end up with a failing vehicle, expensive repair bills, and zero support from the people who sold it to you. There are plenty of other dealerships out there that treat customers with honesty and respect. Unfortunately, this is not one of them. read more

On top of the bad Subaru CrossTrek they sold me without airbags / I took this 2019 Ford EcoSport to be checked out by both Ford Dealership and Tire Kingdom. rods and struts broken. Control Arm needs repair and they refuse to do any work. I'm just praying this don't kill me like the Subaru they sold read more

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lied about down payment actually paid. repossessed car when had title free in clear in glove box. refused to give documents and other personal belongings left in car. reaching out to help me Howard and other organizations to try and get justice against this dealership read more

I, as a single mother, in need of a car. This company sold me a car for $21000 and 9 months later needs a transmission. Stay away and don't buy from this place. Be aware read more

community alert regarding: royalton motors have you purchased a vehicle that failed immediately? were you pressured into a contract under false pretenses? did they withdraw money without your consent? you are not the only one. we are forming a victims' collective to take these complaints to the state attorney general and local authorities. don't let them get away with it. even if you signed a contract, you may still have legal rights under consumer protection laws. join the group - call or text: 908-503-7040 please have your sales date and any police report numbers ready. this company stole $980 from my account, without my permission, and is refusing to return my money. i have no contract with them. read more

Royalton Motors - royalton motors - Used Car Dealers Near Me - Plantation, Florida

THIS DEALERSHIP IS TERRIBLE IVE BEEN WAITING ON MY HARD COVER TAG FOR MONTHS NOW I been bought the car 4 months ago they leave you on hold wen you call wen ever you go up there they ignore you like they don't see u I ab hate this place and will never get a car from them again netta is rude asf and so is the general manager Warren don't do shit all he do is whisper and act like he so oblivious to shit when you text they tell you call the dealership they never gave me new tires and the piece for my dash board to see how many miles is on the car has yet to come but warren AND netta promised me the piece was ordered but never was they never put in the information for my tag so now I'm riding around with just paper tag HIGHLY UPSET but wen yall want yall payment on time I made sure its on time but don't worry cause I will be reporting them to the DMV read more

If I can leave a 0 star review I would! By far the worse company to get a vehicle from! The cars are water damage or have extreme issues. Be very cautious if you can help it do no do to them! I filled out all my paperwork in store for buy here pay here. And I get a call a few days later saying I have to fill the paperwork out again! They tried to get me to go through a bank instead of buy here pay here like I agreed then tried to give a bs explanation why it is better to go through the bank. Get out of here! Rip offs! You can keep the down deposit yall need it more than me!! read more

makes promises they cannot keep. Sell you something with dry promises of making it right but back out when benefited the other party. Don't recommend to anyone and for everyone that does have something from them. Pay it off and don't look back. read more

I regret coming to this dealership and the first day I went to that dealership it was a lady complaining about how crappy the dealership was but I laughed it saying that she crazy and that same very day I financed the vehicle the car broke down the next week and that's when I knew I messed up and I should've listened to that lady and I'm still g through the mud with they... They are scammers and all they want is your money and I will never refer no one not even my worst enemy to this place and I wish I would have payed more attention to what people were saying about this dealership because they weren't lying and if your in the market to finance a vehicle or one please ride pass this place and don't look back, if not I promise you you'll regret!!! read more

This place is a ripoff and I would advise against anyone buying from them. My husband purchased a vehicle from this place only to have to continuously fix on it. Everytime that you fix one thing something else would go wrong and whatever you had fixed didn't stay fixed for long. I spoke with a former employee of theirs and was told that they were selling flood cars from places like Louisiana. I spoke to my mechanic and he said that it was true. He said that when he first started fixing our car that there was a smell like the car had been in a flood and that he could see the damage from the flood. read more

They Fuckn suck!!!! Don't waste your money.they don't care about anything except our money. I've been had my car 5 months and they wont give me my hard plate (tag) I've been riding on a bad paper tag for almost 3 months.they tells me everyday that I call for my tag we will call u when comes. So unprofessional i hate i waste my money with them. They need to be shut down take their dealer license read more

DO NOT BUY FROM THIS PLACE!!!! SCAMMERS AND LIARS!!! Sold us a car that has massive mechanical damages and all they do is give the run around about having it fixed. Reporting them to the state and other legal avenues. read more

purchased a vehicle feb 2 2023 from tony chin (rude asf after u buy)leaving the lot truck barely drive return it he takes it telling us the transmission was rebuilt and it has a warranty we get it back a week later leave.HERE WE ARE JUNE6,2023 transmission is failing per speedy transmission$4000 job lol.call tony tell him the issue he states transmission king did the work call them lol again call transmission king very nice people but they have no record of working on the truck call back to Royalton no answer from tony speak to Brian who rudely say if it's over 1000 miles on the vehicle it's our responsibility I'm really lmao because I never know who ur truly dealing with on the other end of the phone so I got him to repeat that again for me so I can document it!now I have texted called and called kind u they leave u on hold over a hour no answer and no response! Lemon lawyer,finance company,BBB CAN DEAL WITH IT FROM HERE ON OUT!! MATER HAS CAUSED US NOTHING BUT HEADACHE ANXIETY,TRAUMA EMOTIONALLY AND FINANCIALLY SINCE WE BOUGHT FROM THEM OH YES NEVER MISSED NOT ON CAR PAYMENT WITH THE FINANCE COMPANY SO OF COURSE THEY HAVE ALSO BEEN TRYIN TO REACH OUT TO ROYALTON read more

I just went here to look at a car I saw online. When I got here to look at the car the car was nearly totaled but they still had up for sale.. i looked at the other cars to check for major repairs nearly all his cars have something wrong with it but the pictures online looked brand new... DONT WASTE YOUR GAS DIVING HERE !!!!!!!! read more

On 4/18/2020 I purchased a 2016 Nissan Rogue from Royalton Motors. For $600 down, and agreed to pay an additional $633 every 2 weeks beginning 05/08/2020 for the next 6 weeks for the down payment. On 05/01/2020 at 5:11PM, I get a text from them stating "Hi, Your first payment is due today for $633. Can we debit your card?" I could not respond right away because I was at work and did not get off until 6PM. But, when I got off of work I replied telling them "NO, I don't get paid until next Friday. And, that I never left a card on file. I thought we corrected the dates at purchase" They replied "Sorry for the confusion, I'll double-check." I never heard from them again until, 05/07/2020 at which time I provided them with my Varo debit card information and authorized them to charge my card on the following day as planned. My direct deposited later that night but, when I attempted to make an ATM withdrawal I became aware that my card had been disabled by the bank. (It had cracked in several places weeks before and I had requested another on 2 occasions, but they never arrived. On each occasion, I was advised by the bank CSR that my card would not be disabled until I got the new one. I have a BBB complaint #14366612 on file against my bank in regard to this matter as well. In a panic, I indicated a funds transfer to another account that night in attempts to be able to handle my obligations with Royalton Motors in the morning. However, the funds did not post in my other account until 4 business days later. In the morning I was able to speak with a bank rep, who advised that they could temporarily activate my old card in my possession to try and help and that they would expedite me another card. But, the transfer was too far along to reverse. which left me with only about $285 dollars at my disposal. I transferred $250 instantly to another card, got off the phone with the bank, and called Royalton. I advised them of what the issue was and they took the $250. On Monday at 1:11 PM I got a text from Royalton Motors asking, "can we get paid today for the balance" I advised them I still had no debit card and that the transfer had not yet posted to my other account. They said "you can just walk into a bank with your ID and pull it out" at which time I advised them that my bank, VARO does not have physical locations. On Tuesday, when I punched out for the day, I walked to the back of the building to find a tow truck driver repossessing my vehicle. I was hysterical needless to say. And I called Royalton Motors at once. At which time they advised me that I could get my vehicle back once the remaining $383 was paid. Last Saturday, my card came and I have the balance and they tell me when I get to the dealership that they are going to correct the agreement dates and take the balance but I can't get my vehicle until I pay another $633 and $250 repo fee. After they have run my card for another $200. The dates of the agreement are 5/8, 5/22, and 6/5. I have the remaining $183 and will have the $633 Friday as scheduled. But they have lied time and time again. And refuse to admit there wrongfulness as to the dates but I have the signed agreement. read more

Royalton Motors - Used Car Dealers Near Me - Plantation, Florida

We have purchased several cars from Royalton Motors. We've had a great experience on all cars and no problems with the cars themselves. Highly recommended. read more

Rarely in life we can make a wrong a right, but now is one of those opportunities.. I will fight back against unscrupulous dealers This company put my husband on a $4000 promissory note for the down payment and we were told a bank would contact us to make car payments.Each week I asked Tony when I was faithly making payments on the note about the bank no letter no call from anyone just him when i had to make a payment...I made last payment in july that morning and got a call back that day saying the bank called him ? why not us ? no letter ? no call? and we are two months behind? Tony Chin the salesman gave me a number to Start Auto Finance spoke to a mgr (Ana ) and she said my husband was not approved for a loan there? So i called Tony and he said i have to pay the car lot $1200 or refinance ?? or repo the car. They lied They waited for us to make last payment and repo car. OH I went thru 2 paper tags they never got a plate either..They kept $4000 and repo the car.... Please be aware of this company..Read all the reviews they all sound the same.. about taken your money and repo the cars??? hmmmm.... Scam and fraud and I did notify the plantation police and small claims court , BBB, Federal Trade Commission, Attorney General the list goes on ..I had to give one star to post ,but if it was up to me no stars at all!!!!! read more

Royalton motors located at 501 S. State Rd., plantation, FL, 33317-because of fraud, misrepresentation , deception, failure to adhere to Consumer Warranty Laws And all other types of negligence and unconscionable acts, etc, Royalton Motors and all connected with this company, scammed me into purchasing a faulty and defective 2005 Mazda Tribute (they lied and said it was a 2007) that they claimed would last a long time. I am paralyzed on my left side and can barely walk do to an accident. The people who sold me the car Tony and Yvonne knew that I was moving up to Jacksonville on that Monday with my four dogs.who is disabled, and recently got out of the hospital into purchasing a defective and faulty car. She purchased a car on Saturday and was told the car was in good condition and would last a long time. I Purchased the car on Saturday the following Tuesday night the car broke down on the highway(three days later). Yes, they put this woman in this car with these four dogs, and this car broke down on Tuesday night, three days later. I called Tony on the highway and he wouldn't respond to me. I contacted Mekiah, The sales rep and he said he would have Tony to contact me. Tony,the sales person who has been working with her when she could finally get a hold of him while stranded on the highway, he told her never to call him again, and slammed the phone in her face . Because I was led to believe that I was Purchasing a car from Royalton Motors. October 8, 2022, I was involved in a major car accident that was on the news. I was in the hospital for almost a month. In addition, I'm paralyzed on the left side, with my arms and hands . Furthermore, I have very limited walking capabilities. I took some drivers lessons and decided to try and may be looking for a car to purchase. I contacted the finance company who had financed my car that had been totaled in the wreck, and they said that they would be finance a car for me. They told me to just go to the car dealerships and talk to them. On November 18, Friday , Mekiah contacted me through text to come to Royalton Motors 501 South State Rd. 7, plantation, Florida, 33317 and they had a lot of cars I could look at. Mekiahs phone number is 954-557-7515. I never heard of this company before so I decided to Google the reviews. They had nothing but exceptional reviews, and I even mentioned this to Tony and Yvonne the sales people that I worked with me. Now I understand why you don't see any negative reviews on this company. I gave Tony and Yvonne $150 for their kids for Christmas because she said they were having a very difficult time And this was the way they treat me. I was never told Blue Lagon , Oceanside was involved in any sale transaction. when I asked Yvonne who Blue Lagoon was, she told me that they do the mechanical work on the car cars. Yet blue Lagoon and Oceanside, are the two names on the transactionsYeah, I was led to believe and I thought I was doing business with Royalton motors. Now I see how Royalton Motors has this excellent recommendation because I was scammed and led to believe I was getting a car from them. They've got my name with addresses I have no connection whatsoever. In addition, I left the papers in the Glove compartment of the car. They had the car all day with those papers yet I noticed the papers that they I'm reading now are not the same papers that I signed. read more

This is the WORSE place to buy a car from. They sell cars that have been In accidents and LIE about it. the finance company is TRASH they tell you one price when you get the car but if you get a extra check for the month they charge another payment !?? People have situations and are forced to do business with these predators but if you can RUN. you will save headaches and money in the long run. their cars are well dressed bums you will regret a purchase from this sub par place. read more

This company doesn't even deserve one star. I got a car from them and the third day it overheated they had my car for 9 days couldn't tell me what was wrong with the car and I tried to contact them everyone was giving me the run around saying call your sales man they'd transfer me to him and he'd say for 9 days they had the car he doesn't know the issue but is ordering the parts so what parts are you ordering if you don't know what's wrong? So I spoke with them and he hung up in my face I came up there today and he and his co workers tried to fight me because I asked for my money back. This place needs to be shut down. I had to call the police to get my money back. Worst company ever don't fall for it . I can't believe a business person tried to jump in my face asking to fight me mind you I didn't even come off aggressive all because I tried to get a refund. Don't waste your money on them. This place is a lesson learned. read more

I bought a mustang from them and I pay them every month and they told me after I paid the full deposit they told me I could start paying with a bank and I waited for the bank to call me and I even called them occasionally but they never had information on me and my car and 2 weeks later my car was taken from my own home. This dealer took the car back saying I haven't paid with any bank when they were supposed to give the car information to the bank. I think it was a set up to get the money and the car back this dealer is fake and I would rate it negative stars if I could. read more

If I could give these people negative stars I would. Worst customer service ever they tell you what you want to hear of course and play nice then right after you get the car it's all about money to them. They are extremely rude and the salesman will literally just try to sell you a car to better their commission. I got my car from there and the salesmen didn't even ask for my paystubs until about 3 weeks later when he realized he messed up then when he called to ask for them he was yelling at me and threatening to come get the car because "I didnt give him the paystubs" there horrible at their jobs in my opinion. My biggest mistake was purchasing a vehicle from this company. read more

Horrible experience they tell you anything and are rude afterwards the cars are beat up and accidents on all of them..stay away..

This is the worst dealership I have been to in my life. Their customer service is terrible, extremely rude and arrogant, not to mention they will leave you on hold for hours and then hang up. Royalton motors make things up and tax what other dealers wouldn't normally tax as well as make things up in order to charge you way more than the car is worth. Do not trust them, they are a scam and all they care about is taking your money ! Never again read more