Excellent experience! They diagnosed my car engine quicker than promised AND completed the work WAY faster than expected. Professional and fantastic customer service. I will definitely bring my car back in for future work. Thanks! read more

I found this shop online and so happy that I did. I had a water pump and timing chain issue and they were able to give me a great price and service my car. The car was ready the next day and before it was ready to be picked up the Owner Carla assured me that the car technician drives the car around and leaves the car on for a while to make sure the car is running well. Carla the owner was sooo sweet and professional. She goes above and beyond to make sure you are taken care of and explains the service and when they expect for the car to be ready. DJ the owner brother works in the front area and is super sweet and attentive as well. I love to go to a place that has honest people working on your vehicle. Carla assured me that all of the liquids added to your vehicle are top notch because I asked her a question regarding a full synthetic oil change and she said that they only use Mobil 1. I will definitely come back to this auto shop. read more

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Exceptional service. Because of my type of car, I am very picky about who does repairs. I came across Ultimate on Instagram and saw the the reviews were good so I gave them a try and I am SO glad I did. EXCEPTIONAL customer service from start to finish. My car was back to running like brand new after years of dealing with getting ripped off. DJ was very patient and responsive and never made me feel like a burden when I had a million questions. He explained everything clearly and made sure I understood each process and then gave me the space to weigh my options. They were accommodating with a nice cool waiting room and rentals for longer repair times. I was also drawn to the fact that this is a black, woman owned establishment that is run with precision and organization with fair, competitive pricing. The process is smooth from start to finish. They've gained a loyal customer in me. read more

Absolutely wonderful. From entering an appointment request online and receiving a call shortly after, to having my 2016 Altima diagnosed PROPERLY after unsaid MFR quoted me $1K for something that was perfectly fine. I knew my rear shocks were making that noise going over bumps and dips, but UAC wanted to actually hear it before replacing and charging me for shocks. So first diagnosis was front sway bars (I could feel it while driving). Could not hear the loud clang on our test drive safely so I recorded it on my way to work. Shared with Noel, who is amazing by the way, when I went back for the sway bars. Agreed it sounded like rear shocks. We replaced them and my ride is so smooth!! Thanks Noel! I will go to them when needed next time. read more

DJ and Karla are awesome! They are very responsive and transparent. I've had a few repairs done here and I think they are going to stay as my main mechanics now. They have great reasonable pricing and quick turnaround for how busy their shop is. read more

I was driving from Miami to Orlando,and I got a flat tire ,i found this location nearby.They couldn't help me to repair the tire because they didn't have the correct item to fix it,but they recommended me another Tire Center nearby and it was repair.They didn't charge me to check was the problem,they were very fast ,polite and great service. read more

If I could make this review 0 stars I would. I waited 5 LITERAL hours just to get brake pads changed (I bought the pads ahead of time, no product needed, just service). It was over 3 hours before they even started on my car just to tell me the rear pads I brought aren't correct and if I go to buy them, they can't put them on because they close soon. Imagine that, in the almost 3 and a half hours I could have went and got them easily. Then had to wait for them to order the rear brakes that were $51 when I checked after leaving but of course they overcharged me for. That's if those are even the brakes they actually put on as now I wouldn't put it past them. No one there waiting ahead of me, just waiting for simple brake pads. Seems purposeful. No sorry for the wait, nothing, nothing, nothing. Spent $369.75 just to have my time completely disrespected. If that wasn't a good time, they could've had me come later or simply another day. I took off time just to get one simple service, just to waste my day. I got there at 1pm and left after 6pm day before Thanksgiving. Ridiculous! read more

Went in for my AC and they were able to diagnose the problem super fast. My car was all fixed and ready to go in less than 24 hours. The whole team was extremely nice and efficient. Very fair prices. I will definitely be coming back here for any future issues. read more

Got my husband a Groupon to get his air conditioning in his car recharged. It was running warm and it's the middle of the Florida summer. The building was set back so it's kind of hard to find. The parking lot was a little cramped. We walked up to the counter and the man told us to move our vehicle closer. Another woman came to help us out; she checked us into the computer and told us to come back in an hour or wait if we'd like. We went off to the gym and afterwards called them. They said the A.C. has been recharged. My husband wanted them to fix the wheel alignment and check the steering wheel fluid. So they said they needed another hour to do so which was fine since we were going to get lunch anyway. They weren't pushy with up-selling which was great and unusual for a car shop. They said they'll honor the Groupon price for the wheel alignment which was nice since we didn't know there was a Groupon for that. They also were honest and said that the steering wheel fluid was fine (they could've lied to make money but they didn't.) The reason I'm giving them five stars is because they weren't pushy with up-selling and they were honest about the prices and what services we need done. Also, everything was affordable and fairly priced. This will definitely be our new shop when we need things done to our vehicle! Great customer service and deals! read more

Ultimate Auto Care is #1 in my book. My car was leaking coolant and over heating and I could not figure out why. I had my car towed to ultimate auto care and it was worked on instantly and the problem was diagnosed right away. If it was not for the amazing staff there I would not have a running vehicle. Ultimate Auto Care is ultimately the best. If your car needs to be worked on by a #1 Shop Ultimate Auto Care is the place no if, ands or buts about it . read more

I am very pleased with the service I received from Ultimate Auto Care. My 2015 Toyota Camry had a lot of issues, and I was referred to them for service. They did a complete diagnostic, advised what needed repair and gave me my options. After I did the recommended repairs, my car now drives better than new - like its floating on air!! Ultimate Auto Care is now my go-to auto care for service. In addition, they are very professional and tells the customer everything before doing the service, which I really appreciate. Dawn H. read more

I had an issue with my Nissan Altima. 2012 good condition car. It wouldn't start. I went to AutoZone and they ran a test and told me I needed a Range sensor. I had a family friend test car and they also confirmed the issue. I go to Ultimate Auto and tell them and they insist to do their own test on it (understandable). They run test and tell me I need to change my starter. The starter is the issue. They charge me $330 to change the starter. My car works for 1 drive. I work my own job so i didn't get to play around in it to see how well fix went. Pratically 2 days later on my day off I go in my car to run errands. As a single mom my off days are MUCH NEEDED to get errands done. The damn car wasnt starting.  I call back Ultimate Auto and they ask me get the car to them. And after pulling teeth they offered to pay for tow. They wanted me low key pay for the tow myself. Anyway They get my car back and call me and tell me the issue is the ORIGINAL issue I pointed out. The bone I threw them from jump. Now they want me to pay for the range sensor problem. Charging $225. So. This place wants to charge me for a problem I told them was there. They tell me it was something else when it wasnt. Now they inconvenienced me. Showed no remorse. I ask why Im being charge again. No real answer. Just bs. I told them give me a discount for their mistake. He offers $20 off the $225. So they want to keep my $330 for a starter I probably did not need and want $200 more for the original issue I pointed out. These people are using people cars as experiments. They are unprofessional and lack  empathy, customer service and compassion. I will always speak down of this place. They tried to look at me and my friend like we were so dumb and wrong when we said Autozone says its the range sensor. And make smart remarks about how they know how cars work and I don't. Obviously since im not a mechanic but I do know I did research and Ultimate Auto did a bad job at taking care of the mistake they made with their customer.  THERE ARE BETTER PLACES TO GO. I found somewhere else. read more

I stopped by to make an appointment for an insurance inspection and they took care of me right away. I made an appointment for my other car and returned the next day and received the same quick courteous service. When I needed some repairs done I brought the car to them and they were through, knowledgeable, and honest. They made the necessary repairs and let me know what things could wait. Overall it was an excellent experience and I'll be using them again in the future. read more

Finding an honest mechanic who really knows his craft can be incredibly stressful. We were so lucky to have found Ultimate Auto Care. We have been using them for about 2 years now. We recently had an issue with one of our cars that was so bizarre, we just could not figure out what was going on. My husband took the car to Ultimate and they had the problem diagnosed in a very short time. Later that day we received an email estimate to repair the problem. They are very respectful of appointment times, no long wait. The pricing has been very fair, the quality of service is excellent and it's so nice to have a trustworthy mechanic available when needed. Highly recommend using Ultimate Auto Care read more

I drive a Nissan Sentra and my car was stalling out and everyone thought it was a fuel pump issue but it turns out it was my transmission. The man who runs the shop knew everything that was wrong before he even saw it and he was so helpful and kind. He did an amazing job and had amazing customer service. I truly recommend this business the people here know exactly what they're talking about. I sent my boyfriend over to them and he drives a Mercedes slk. His engine overheated out of nowhere and the man knew exactly what the problem was before he pulled up the hood and found the completely deteriorated timing belt. I was very happy with my overall experience and would recommend it to anyone in the area. read more

Called to make an appointment for my AC to be fixed. I was able to get an appointment within 2 hours of calling and my vehicle was serviced within a half hour. Very quick turn around and great customer service! Thanks DJ! read more

I bought a groupon for a four tire alignment. I had appointment and was late (I called them) and they were very friendly and helped me get there. The service was very fast and they gave me no trouble over the groupon. After the alignment I asked them to give me an estimate in something else. After they looked at it they told me to call the dealership to see if there is a recall before I pay to have it repaired. They gave me a price for labor and parts, but said that they felt that it may be covered under a recall and to check on that first. I would go back there or take other cars there. They told me the truth about my car and gave me a fair price for the estimate. (I checked.) read more

no clue what they are doing I left from them with 60$ less and in need for an alignment. These are not mechanics regardless what anyone says. I asked them to loosen and tighten the lower arm bolts they respectfully denied which is fine, but when I left a one star review they said I asked them to do it for free ... dang, nothing is free well except the money I paid for something they haven't done I guess. These people don't know anything about cars, they are nice folks tho, they smile... go to them if you want to socialize but if you need an alignment go elsewhere. read more

A/C Was The Coldest Its Ever Been After I Got It Fixed!!!! Highly recommended. Pros: Vending Machine, 4 - 5 Chair Lobby, Very Clean And Highly Maintained Bathrooms!, Wonderful Staff, And Quick/Efficient Labor!! Cons: None #LifeTimeCustomer read more

These guys have been taking care of all my automobile needs from new tires to new a/c system, to a simple oil change. They are caring & they do great work. They always shop around so they can give you the best price. Love them! read more

Worst car place , do not waste your time and money. They rob there loyal customers and are over priced. This should be anyones last resort.

My BMW wouldn't start and was making a terrible noise. My neighbor highly recommended them and now my car drives perfect and at a reasonable price! The technician Rich was informative and gave great recommendation. Glad I found them. Thanks Ultimate Auto! See you for my next oil change. read more

Wouldn't take my car anywhere else. Always fair priced and efficient! The manager DJ is always very friendly and helpful. The mechanics even stayed over time just to ensure I wouldn't be without my car for long. Definitely a returning customer and will be referring anyone and everyone. Thank you guys so much! read more

I love this shop! I have been going to them for over 2 years. Everything is always fixed properly. Any issues they fix them with the best price! read more

Ultimate Auto Care really lives up to the name. Another of many visits went so well today and I left happy now that my power window on my Honda Civic works great again. This is both my favorite and I would say the best Automotive shop in the county and in the south Florida area based on knowledge, efficiency, customer service, rates and honesty. I highly recommend Richie and his staff to anyone and everyone . -Chris read more

FINALLY! An automotve repair facility you can trust and be treated with courtesy, professionalism and fairness. Prices are fair and the work is done right. I highly recommend them. read more

I engage Ultimate Auto Care for all my vehicle repairs and am consistently satisfied with the outcomes. The staff is very personable, knowledgeable, professional, caring and friendly. The company goes above and beyond to ensure customer satisfaction. Their pricing is reasonable and competitive. They are good at what they do and are very thorough. I go out of my way to take my vehicle to Ultimate Auto Care for service/repairs, because I trust them. Thank you Ultimate Auto Care for always meeting and exceeding my expectations. read more

Honest service Great business and professional. Ultimate auto care service all my vehicles. HIGHLY RECOMMENDED

I would definitely recommend Ultimate auto for all your automotive needs, I've gotten work done on my car a few times and each time was a pleasant experience, everyone there is really professional and their work is exceptional... I've had a few bad experiences with other repair shops and it's safe to say that the guys at Ultimate Auto have restored my faith in mechanics and possibly humanity on a whole.... thanks for the good work and and awesome service i really appreciate it.... read more

Was easy, fast, right price. Even reset my oil change notification even though he didn't preform that service. Honest, professional shop.

There's very few people I trust with my vehicles. Car repair is a shady industry and the way my temper is set up, I have no time for the foolishness. Ultimate Auto always gives great deals. Even when they're not the cheapest, their work speaks for itself and it's guaranteed! read more

I just got a 2011 328i bam coupe in white and it's amazing . Quick easy process!!! I also get all my car's serviced here

Great shop I always brings My 98 Avalon in and they take care of me . Prices are very good compared to other shops and the owners are really nice. read more

I bought a Groupon for a 2 wheel alignment. Got there early and the manager took care of me immediately! Did not have to wait at all. They also showed me the one of my tires was getting bald and recommend that I replace it. I recommend they to everyone. read more

My car broke down on Monday DJ was so kind and patient kept me in the loop step by step and went the extra mile I can't say enough about my experience and would recommend to everyone I know read more

I highly recommend Ultimate Auto care for your new or used vehicle needs. It is hard to find quality mechanics that are professional that will not over charge you like a dealership would.I have been servicing my cars and trucks with this team for 13 years plus. There quality of work has always been consistent and even though I may buy new vehicles regardless of warranties, I only trust them. It is hard to find a reliable mechanic shop and car sales center I'am lucky. read more

Friendly staff and great mechanics. Work always completed in the time promised. Highly recomend. read more

The only place I trust far as my car goes!! I've called them for last minute issues and every single time they come through and deliver. They'll see my business for years to come. read more

The brakes on our truck broke on our way home and we happened to be closest to this mechanic. A little bit pricy, but you get what you pay for. He had us on our way by the end of the next day and our truck is driving even better than it did before. They definitely know what they're doing. read more

Awesome service & great prices! It's rare to come across an auto shop with both qualities. Being a female, you tend to get treated differently, but I felt more relaxed when I saw that a female- Kharla was alongside running the shop & all the men were courteous.They were very detailed with the service provided & I foresee returning for future services as well and have recommended to family & friends. read more