Royalty Carpet &amp; Flooring

Highly recommend Carpet Crafters! Shane is dependable, meticulous and a master craftsman. I had a…read morefew projects and could not have been happier with the results. It was a great experience working with such a professional.

I was looking to replace carpets in two of my bedrooms. I got a few estimates, one being home…read moredepot. Shane, from Carpet Crafters, was the best price. I don't use price as my final determination. I also checked his reviews and they were all excellent. Shane came over my house to give me an estimate and show me some carpet samples. He was very professional and polite. I chose my carpet, put down a deposit and Shane told me when he expected the carpet to come in. He did advise me that there might be a delay due to supply chain issues. While waiting for the carpet, Shane was easy to get a hold of and he was very communicative. The carpet came in when he thought it would and we scheduled the install. When Shane arrived to install the carpet he was very careful and meticulous. He put down clean gripping drop cloths wherever it was necessary while he worked. He made sure that his tools and carpet weren't in the way of foot traffic. Shane is a hard worker and you can see the pride he takes in his work. He completely moved our bedroom furniture, removed the old carpet and pad and installed the new carpet, and replaced our bedroom furniture, in one bedroom, in one day. He not only installed the new carpet but he fixed a squeak we had in the floors of both bedrooms. Shane made sure we were happy with the furniture placement and was very careful moving it. The next day, Shane removed the furniture, removed the old carpet, installed the new carpet and replaced the furniture in our smaller bedroom/office, in a half a day. The products Shane uses are top of the line, unlike Home Depot and he goes above and beyond when installing the carpet. Shane is professional and trustworthy and does incredible work, you won't be disappointed.

Dalene Flooring Carpet One Floor & Home

3.5

No doubt, Carl's Carpet One has one hell of a selection of flooring options, and the feel-good…read morebenefit of working with a local business. Arranging a quote is very straight forward, and their prices are certainly better than what you'll find if you were to work with a larger commercial flooring company like Home Depot, Empire or Lowes. However, with that potential discount comes a trade-off in quality of service. We had a carpet install job last year that went well enough, but the guys on the job managed to spill a can of black paint on carpet in a room that was not part of the job. No one admitted to the mistake, and actually seemed to suggest that it was just "like that" while they were there. To their credit, the foreman on call contracted a carpet cleaner who spent the better part of the day trying to clean up the paint. Needless to say, we have a nice black shadow on our carpet now, though I appreciated their attempts at cleaning up the accident. There was also a questionable carpet seam that was left, which also stands to this day. Generally, when you're seaming two separate sections of carpet between rooms, you line up the seam in the doorway - and more specifically, directly underneath the door - so that the transition seam is not visible while the door is shut. Apparently, because we didn't specifically point this out, they seamed the carpet about an inch outside of the doorway. Which looks great. Another issue we had with the install, is the excessive amount of carpet tacking that pokes through the carpet along the edges, and on the stairs. These are small nails that can puncture the flesh on your feet, and we experience this quite often. I mentioned this to the manager, and he politely explained that you just have to pound the nails down with a hammer. To their credit, he did make a trip out to follow up on this complaint, but I would expect the job to be done right the first time. You shouldn't have to walk on nails after a carpet install. The crew was nice enough, and the overall service experience was acceptable. They're very nice people, and despite my uninspired review, I would probably work with them again after highlighting my displeasure with past experiences.

Had our floors refinished and they came out beautifully! Could not be any happier! Worked with…read moreDavid who made sure everything went perfectly, and it did.

The Stair Runner Store

(11 reviews)

Recently installed a stair runner provided by The Runner Store. The two 90 degree landings and…read moreangled landing work perfectly and Eileen & John were so easy to work with during the measuring and sizing part. Walked me through each step and have videos on the installation which made it all work out easy and perfect. This was our first experience using them. And we would us and recommend them.

Owner Eileen is an absolute pleasure to work with. Her guidance and knowledge on swatches, runner…read morematerial - wool vs synthetic and overall customer service was invaluable. Highly recommend doing business with The Stair Runner Store!!

Associated Carpet

3.0

This place is HORRIBLE. The building has a leaking roof, and the property should NOT be allowed to…read moreconduct business like it is. I had a new floor installed, and it looks like a 6 year old installed my floors. There are HUGE GAPS. Do NOT GO IN HERE!! I wish i could post pics so you could SEE how they left my house.

Low prices with friendly staff. I highly recommend this company for all flooring needs. Honest, Old…read moreschool family business.

Fine Floors by Mathison

2.6

(5 reviews)

Did not show up at the time scheduled and when I called they weren't open so I had no way of…read moregetting a hold of the floor finisher to tell me when he would arrive. Then after my floors were finished being polyurethaned I noticed that they had dripped it down the risers of my stairs. Disappointing. Would not recommend.

I had my floors done by another company who did great work, but they ignored two cosmetic repairs…read morethat we had gone over and then nothing but radio silence for weeks. So I found these folks just a few miles away from where I live. They were attentive, came over in a moments notice to give me a quote and were very communicative. The worker came over, saw the cosmetic issues (small board replacement in master bedroom floor, circular plug hole in kitchen floor and scratch/scuff marks in another bedroom). A few days later, FFbM texted me to go over the deets, it would be either $500 or $600 depending on what process I wished to happen, so I chose the easiest option which was the cheapest. (I should note the flooring guy who came to the house, also quoted that price to me). Last week I stopped by their storefront to pay a 50% deposit and schedule the appt for Tues, Feb 14. She told me mornings were best for everyone and I asked if we could do it later and she said no, 830am was the best time so I said yes. 830 came and went, as did 930 and 1030am. No call, no message, no texts. Nothing. I called the number, they were closed on Tuesdays. 1130am, I get a knock on the door by the same worker who quoted me. I complained that she (the owner) told me 830am and it's 3 hrs later and I have things to do on the outside world. He said he was on another job and was unapologetic. Then showed me the work order and underneath the timed appt, it said "show up anytime". Um no. I re-showed him the scuff marks and scratches as well as the plug hole and board replacement and he said it would cost double that. I showed him the text and reminded him that he saw it all weeks prior and gave me the same quote for everything. He denied it. "She said you just needed a board repair in the bedroom." Um no. I know what I need done and I specifically told her in person and in our text communications. I asked how much for fixing just the hole/board and he said $500 all in. I complained b/c I know even with raw materials/covid and a profit margin and labor included that it was too steep to justify. I told him I would contest the other $250 or put a stop on the initial credit card payment. He said he's merely an hourly worker and has nothing to do with the day-to-day procedures at the shop and if I dont pay the $250 for the work, then it would come out of his pocket. Seems rather punitive, the woe is me line. So I refused service and told him I wasnt mad at him per se, just his boss and misinformation. He left. 10 minutes later, he knocked on my door and said his boss told him to give me my money back, which he did, in cash. So that's nice. FFbM doesnt have a ton of reviews on the internet, but a few are negative and sounds like what I went through, including one user calling it a "bait and switch" which is how I would characterize my situation.

Vets With A Purpose

(1 review)

If you're looking for reliable and professional contractors, then you've found them. Don't settle…read morewith subpar contractors that over charge you. These guys put in quality work and fixed my roof and my rotted siding and gave me a more than fair quote. Definitely recommended.

From the owner: Our main specialty is in roofing, decking, and framing. But, lucky for you we service many other…read moreareas as well; from landscaping, property maintenance, siding, all interior and exterior work. Do not hesitate to ask for a service.

Hudson Valley Office Furniture

Came in looking for an affordable, good quality Herman Miller Aeron because I couldn't justify…read morespending over $1,000 or close to it. They had tons available, and the salesman took me around the building describing the different models they had, their condition, etc. He even said that if I liked a chair but it had something like a scuff on the arms, they could pull an arm from a different chair and replace it. I bought it some time ago, but the chair is still obviously in great shape, because it's a Herman Miller, and I saved $600-$700. Very happy with the purchase, the business, and the people, and would highly recommend going here.

Nothing fancy. Good price on used Aeron chairs. Pleasant service. Easy location for pick-up.read more

Happy Tidy Cleaners

(21 reviews)

Happy Tidy was prompt, professional, and respectful of the property. I spoke with Lala and she…read moreimmediately provided a quote and crew for the time, location, and needs of the job. It was a difficult clean for an elderly woman. The ladies were so nice and kind for a very hard cleaning. I cannot say how wonderful they are!!!!! I will definitely use their services again!

Outstanding quality--I did the house move-in deep cleaning. Two young women spent all day at the…read morehouse, and left it gleaming! Given the time they spent there, it ended up being considerably more than the price quoted for 4h, but it was worth every penny considering what they did and how meticulous they were. I'll look into other estimates for more regular, less intensive cleanings, because I don't yet know how they compare. But I highly recommend the Happy Tidy Cleaners deep cleaning for anyone moving into a house with plenty of grime!

Polish Care Services

(12 reviews)

Our family was using another company for my dad's needs that did not work at well at all. I called…read morePolish Care Services, and they sent out Anna! When I called dad the first day I asked how it was going he said ummmm and I thought oh no! He laughed and said she has not sat down since she got here. She not only took very good care of my dad but the house was always clean. My dad loved when Anna would come and would give her a big hug! The company as a whole was very easy to work with and would return calls immediately if needed. Thank you Polish Care Services dad has passed on but I will highly recommend Polish Care Services! Juanita Dutton Glastonbury, CT

This company has been fantastic. My wife and I both work full time and we have a toddler, so messes…read moreare frequent and time is in short supply. They provide quality service at a very good price, and are fantastic to work with in terms of scheduling. I'd definitely suggest their service to anyone.

Fix It All Home Pros

Chris is a gem... he is very upfront, precise, and patient. We started with quotes from Lowes and…read moreHome Depot, ended up with several local contractors, and finally decided to move forward with him. He has been so flexible with all the changes we have had throughout the project and made our kitchen a gorgeous place. I will recommend him a thousand times. He did all the demolitions (wall and cabinets), flooring, electrical changes, new cabinets paintings and installation, plumbing, and he did everything so perfectly in about 2 weeks. Really enjoyed doing business with him.

I would highly recommend "Fix It All Home Pros"…read more Chris removed my large hot tub and did an excellent job at a fair and reasonable price. He cleaned everything up perfectly plus he added friendly and professional service every step of the way. I will definitely be keeping his contact information for future projects. John

Moss Sister’s Cleaning Services

Moss Sister's may be new to Yelp - but not to me. I have used this team for 7+ years and have had…read moreonly positive experiences! Every cleaning is a deep cleaning - when I am home to witness I am amazed at their thoroughness: they lift sofa cushions to vacuum each one and underneath, they move furniture so to ensure every nook is cleaned, and they leave every single surface spotless and every throw pillow perfectly placed. Moss Sister's is reliable, trustworthy and always in communication with me. If I need an extra cleaning (when I have a large dinner party or guests visiting) they always make time to assist - it is a huge benefit since they know my house so well and know what I like. I highly recommend this team! PS - My profile location states NYC, but this is for my weekend home in Litchfield County.

This cleaning service is the best I've ever worked with. They are friendly, trustworthy and…read morecommunicative. They always leave my home feeling fresh and cared for. Thank you, Miriam and team for being such a great service for almost 3 years.

Three Leaf Landscaping

4.0

Called today and got this message. For landscaping call…read more(couldn't make it out) 860 748 0780 For fertilization (ditto) call 860 384 1484

Three leaf landscaping is like a pleasing blast from the past when business were honest, reliable…read moreand thorough. I hesitated to call a landscaper for my little yard but Barb the office manager assured me there was no job too small or too big for that matter. The crew was prompt, courteous and did a spectacular job, even going above and beyond in the little details. Thank you Three Leaf Landscaping for restoring my faith in the american work ethic!

S & S Roofing

4.2

(5 reviews)

Steve is a hard working veteran , Fair and trustworthy…read more He supervises and leads the crew hands on every job to insure quality job, That's just a few of his God given gifts & talent !

Steve came by on Wednesday about my leaking roof, he was there Thursday and completed the repairs…read more Great price and honest.

Royalty Carpet & Flooring - flooring - Updated August 2026

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Connecticut Flooring

4.3

(4 reviews)

How could one project go so well and the second project end in disappointment?…read moreThe first hardwood floor installation in June 2025 was professional, no dust and job clean up was thorough, it was flawless. It went so well I decided to do another room. Two different workers came this time, July 2025 & asked where my 220 plug was. The worker plugged his wires into my dryer machine plug. I questioned why there was no plug on his machine only wires coming out & he said "it's ok" when they began to sand my new smoke detectors were blaring & I come upstairs to one worker standing in my living room, far from the room they were working on with a mask on in a cloud of dust saying "sorry, something wrong with the machine" and my smoke detectors were put into a bathroom. As a professional they should have prevented the dust from circulating throughout my house and if the equipment was faulty it should not have been used. As soon as the dust was circulating throughout the house the equipment should've been turned off until a working replacement was available. Apparently the sander had no vacuum bag attached, in the high humidity the dust settled & adhered to everything inside the house. The fact that the smoke detectors were blaring was additional proof that the workers created a hazardous environment in my house and judging by the layer of dust on my fan blades I used to clear the air my new smoke detectors are probably compromised. Also the baseboard heater was left dangling from the wall & I had to fix the holes from them ripping it off the wall to reattach properly myself. Also worth noting, I have found 2 live cockroaches so far in the rooms that were done. I'm not sure if they were brought in with their equipment or what, but I have never seen previously in my home. I felt my concerns expressed to Brian were not taken seriously and the only apology I received for the second job nightmare was from 2 of his employees and none from the owner of the business. If this happened on the first job, they would never have been hired for the second Job. I have other projects I'm looking forward to do, but will look elsewhere. I would give the first job 4/5 stars, but zero for the second.

I came to Connecticut Flooring to get my living room floor refinished. I looked into the main…read morestream flooring services such as Lowes and Home depot, along with other local flooring services in central Connecticut. I happened to be driving in Plainville when I spotted there was store on East Street. I went into there showroom, and was already right off the bat impressed. I explained I wasn't looking into replacing the floor, that I had oak, with no pet stains, and wanted them to refinish it. The owner, Brian Harding, came in within just a few days, and gave me a great estimate! He was very professional, honest, and right on point about a few nicks that were already on my floors. It was done in a fashionable time. His workers that came in were very polite as well. I would highly recommend Connecticut Flooring for any of your upcoming flooring jobs. I am defiantly hiring him again for my tile work that needs to be done in both my bathrooms, as well the next floor I want done for refinishing.

Bill Wildman Floor Covering

Bill has installed carpet in my house several times over the years and his work is always top…read morenotch. I don't shop anywhere else for flooring. Most recently I had him measure for a condo that we are purchasing. He coordinated the time with my realtor and the current owner to find a convenient time to measure. He and I also chose a date for installation before our move date. My realtor liked him so much that she now will refer her clients to him. Both Bill and Joan are a pleasure to work with.

Wonderful place, vast selection of items. The best thing is the knowledge & willing to help you…read morewith any question you have. Wicked awesome place

Mr Hardwood

3.4

(19 reviews)

Rob quoted the job quickly, answered all of our questions, and worked within our timeline to…read morecomplete about 550 square feet of hardwood floor refinishing. His team was prompt, hardworking, and professional. His quote was reasonable and comparable to other quotes we obtained, and we were very pleased with the repairs done prior to finishing. We are so happy with our floors, Rob and his team brought our drab plain floors back to life !!

We recently bought a house and wanted to do the floors before moving in! He was able to get a GREAT…read morejob done in just a few days. Before there were deep scuffs on certain spots, where it didn't even look like wood anymore. He was able to make them look close to new! He was also a very friendly person, and cared deeply about the quality of his work. The quote was also comparable to similar work, and totally worth it!

Collins Hardwood Flooring

(1 review)

Collins Flooring is great! They do quality work at a very reasonable price. I will use them for all…read moremy Hardwood flooring needs.

Affordable Flooring

4.2

(5 reviews)

Look no further. This team does the BEST flooring work in CT. We had a complex project to do -…read moremany rooms with wood of different types, colors and sizes and condition and some rooms that needed new flooring. Rob's assessment of the project was spot on. They started the project within 2-weeks of the estimate and were done in less that 1 week. They also helped us find exactly the right stains to match different types of wood, lighting conditions and paint colors. Their custom stains are fantastic. Leo and Miguel are true craftsmen. Their work was very detailed and the final result was fabulous. I cannot recommend them highly enough. Look no further.

2 stars - could have better better. I just got off the phone with ROB, the owner and it was one…read moreagreement after another concerning the damage done to our place. How much damage and to what? The stairs were especially hard hit. Dark stain on our white baseboards and stair risers. Chips that need to be filled in and repainted. Repairs that are going to take days. Could the damage have be prevented? You bet it could have. In talking to Rob just now it was as if I was talking to a completely different person than the Rob that came out and "sold" the job. Was the work to the floors wonderful? Yes. Could the damage to the woodwork have been prevented? Yes. Did Rob listen to my suggestions about how to lessen or prevent the damage in the future? No. Did Rob offer to help repair the damage? No. Am I interested in referring Rob and Company? sadly, I can't - in light of Rob's highly argumentative behavior and unwillingness to see things from his customer's (me) perspective, I cannot give a thumbs up. Sorry, Rob, You can and must do better.

Associated Carpet

3.0

Low prices with friendly staff. I highly recommend this company for all flooring needs. Honest, Old…read moreschool family business.

Galaxy

3.9

(48 reviews)

•$$

Jose helped me from the moment I walked in the door to selecting the right carpet, setting up an…read moreinperson visit for measurements and seeing Alejandro through the process of install. We are satisfied customers! They are now starting the process to come to my home for flooring and carpeting in my home. Thank you Pastor Suzanne

"Gimme three steps, gimme three steps, mister Gimme three…read moresteps towards the door?" (Lynyrd Skynyrd) After we had our hardwood floors and steps sanded and refinished, we decided to pretty up those steps with a carpet runner, which explains why we visited Galaxy Discount Carpet Store today. That decision ended up being a FIVE STAR experience. Their two floor showroom is just incredible! Sample boards, rolls stacked on the floor in rows, area rugs hanging from the ceiling, gorgeous stuff everywhere. We met with Charlie and explained to him what we were looking for. He said that staircase runners can either be pre-manufactured in big rolls, or custom cut from carpeting meant for rooms. We knew we wanted a runner in some shade of gray to complement our wall color, and decided on a carpet runner to be cut from a big grayish roll and then finished with black binding along the edges, to complement the black stair rail and contrast with the white stair risers. It was installed 72 hours later, and that was pretty amazing in it's own right. Communication with Galaxy was great. Charlie was a dream to work with, the installers called us the day before install to confirm the date and time window, and the van with two workers arrived as scheduled mid-afternoon and did a neat professional job on the install. Charlie's price was $140 less than one we had from a flooring company out in our neck of the woods, and the carpet quality was better at Galaxy. Everything went well, and the stairs look great!

Persian Rug Gallery Of Woodbury

(9 reviews)

Fahim Khurram is an extremely knowledgeable, deeply experienced oriental rug expert. His decades of…read moreimporting unique antique and modern rugs and his extensive inventory in Woodbury enables buyers to find exactly what they are looking for. With Fahim's help, I found a beautiful rug that matched our decor perfectly. I highly recommend that you check out his store on Main Street.

Persian Rug Gallery cleaned and repaired a cherished heirloom rug; they did a beautiful job. The…read morerepair is invisible. Fahim is extremely knowledgeable, gracious, and easy to work with. I had not planned on buying another carpet, but could not resist the charming one I found in his store. Eliza

Elite Flooring Specialists

3.8

(6 reviews)

Hired to install LVP flooring, they snapped a pipe in our dining room and left instead of shutting…read morethe water off or calling us. caused hundreds of thousands of dollars in damage and their insurance is uncooperative. We have lost tens of thousands of dollars and are still displaced from our home almost two years later. Business owner promised a call back with a solution and never called back.

Absolute professionals. The Michelangelo of home improvement. Eddie and his team provided the…read morefinishing touches on my new high end custom kitchen. Staining and refinishing floors and an entire wall of 70sq ft of tile. We had a major issue : matching the new wood floors' stain to the existing 100 year old floors. Eddie came out for a 1 hour consultation, and not only had techniques and products to help encourage the high and low lights of the new wood grain to match the existing floors, but also knew the finishing products to encourage the aged patina. After our professional home kitchen build firm couldn't find a flooring specialist in their expansive network who were even willing to try to meet our needs, I found Elite flooring by chance. Eddie and his team scored a home run with accuracy, professionalism, precision, and work ethic. His team completed the job under budget and ahead of schedule. Not one inch of our custom cabinets or appliances were damaged, and the clean up was impressive. The tile backsplash again was a precise job, and he finished it ahead of schedule and under budget. Three guys, one day, left my home all day and would even trust these guys to babysit! I will be having Elite flooring back to refinish the floors in rest of my house, and to do bathrooms. Katie, who mans the Murphy Rd showroom is spot on accurate and helpful, and the entire process was a dream. If only they did more than floors and tiles!!

Global Garage Flooring & Design

3.7