I had a great experience with Evidence Base Cleaning and…read morewould definitely use them again! Their communication was great from start to finish, their pricing was very reasonable, and overall they did a really good job with our move-out cleaning. My only small complaint was that I expected the walls and doors to be wiped down as part of a full move-out cleaning, and they weren't. That could absolutely be on me, though, because I didn't ask beforehand or double-check what was included in the service. Other than that, I was very happy with everything. Great communication, great price, and great service overall. 5/5 and I would definitely hire them again!

We looked into several cleaning services and ultimately chose Evidence Cleaning because they…read moreoffered the widest range of services at the most affordable price. They were very communicative throughout the process and sent us a reminder the day before the scheduled cleaning. That was especially helpful because I had accidentally booked the wrong date. Since there was enough notice, they were able to reschedule us at no additional charge. The actual cleaning was superb. While we were at work, their team thoroughly cleaned our home. The floors were vacuumed, the inside of the kitchen cabinets was cleaned, the oven was spotless, and the blinds were completely dust-free. It was so refreshing to come home to a clean, fresh smelling house. The next time we need a cleaning service, we already know who we are calling!

What a great experience!!…read more Pricing is based on the square footage of the location and the requested tasks. I asked for Bathrooms specifically. I prepaid for the estimated quote over the phone. Max, with the back office team, confirmed my schedule and was available if I had questions. Carla was my cleaning professional. She arrived early, showed up with all her tools and solutions in hand. She put on booties as she entered my home. She walked the two bathrooms and then got to work. She ran over by 30 minutes. Max, called to confirm the extra time so Carla could continue to work. The whole time Carla was available for questions and asked for my inspection after the work. She was very pleasant to talk to and helpful. Tip was added to the invoice after the work was completed. No need to hand over cash or deal with cards. The work was beyond great. Dusted, mopped, trash emptied, mirrors clean, trash liners added to the dust bins, and even the paper label put over the toilet cover and seat to show it had been sanitized. Great team Carla and Max. You set the quality bar super high.

Review Update: I got a call from Douglas who reached out to ask for my feedback about the whole…read moresituation. He was apologetic, took my opinions well, and even discussed some lessons learned we both took from it all. Ultimately, he took the notes and helped make it all fair for both of us. I respect and appreciate the time you took to resolve this, I know you didn't have to do that. Thank you for your consideration; despite the miscommunication it was always a pleasure to work with you and your team. ---Old Review--- Decent clean overshadowed by frustrating coordination... The ladies that came to clean our house did a good job, I won't deny that. But the whole process would have been a lot smoother and less frustrating had the coordination and billing been more upfront. I requested a move out cleaning and had coordinated pricing based on square footage and rooms with someone over the phone. They knew what they were quoting me for. I'll admit, my rental did need a little more work but it wasn't in obscene condition by any means. I thought superb maids' pricing was competitive, until the day of the cleaning. Only 2 hours into the cleaning, I got a call, they hit me with an additional $315 dollar fee because they needed more time. They gave me the option to not pay the fee but that meant "prioritizing" certain areas and not completing the move out clean. When I booked the service, I got the impression that the cost was a flat fee for the specific service. At no point did they discuss additional fees with me. Also keep in mind that on their website, under the move out cleaning page it specifically says: "Tasks are defined and approved before the service begins -- pricing is fixed in advance" Which was very misleading in my case. The staff were all friendly, and good to work with (as good as it could be with a situation like this I suppose). But the whole situation left me blindsided and with a bad taste in my mouth. If you're looking to hire superb maids, they'll do a decent job, but make sure you ask about fee pricing up front so you don't get surprised on the back end. P.S. check your trash bins after a move out cleaning. One of the "typical" services included with move out is supposed to include "trash removal", yet they left trash in my bin which was a no go on my move out inspection with my landlord.

Amazing service at Clean Queen Cleaning Services! I was looking for cleaning services through Yelp…read moreand stumbled upon Clean Queen Cleaning Services. Upon reading all of the stellar reviews, I had to try out Clean Queen! I initially called and left a voicemail, but found out it was easier to text in order to make an appointment. I provided my square footage and Kenia provided a quote over text. The service included a deep clean, which was the following Wiping baseboards Doors Door Frames Window Sills Blinds Fans Wall decorations/pictures dusted Bathrooms cleaned Kitchen including wiping/polishing cabinets and appliances, countertops stove top, and microwave. Laundry room Floors are swept, mopped, and dried Carpets, rugs, and stairs are vacuumed. The team arrived on time and they were absolutely awesome! The house looked wonderful afterwards!! I'd highly recommend Clean Queen cleaning services!

********I had a feeling the floor was not cleaned properly and here is the proof of my mop water…read moreafter they supposedly cleaned and charged over $200

I put in a request for a quote and the quick reply was a follow-up question of how many square…read morefeet. I sent in the answer and then never heard another word. I tried calling and left a voicemail but still no response.

This review is long over due from hiring them back in February, I believe it was. Had no problem…read moregetting ahold of them from the start, great communication all the way through. Quick and reasonable quote for the amount of work needed in our new home (last guy left it so nasty). We had an extremely small window for them to fit in due to our movers coming, and they still worked with us given that it was so last minute for them AND for such a big home to deep clean. Showed up on time and was able to finish cleaning with spare time before our movers showed up! Would recommend and hire again, Thank You for all the help and all the hard work!!

Sparkly did an incredible job on our home. The quality of the cleaning is top-notch and the results…read morewere immediate. For our first time using a service, we weren't sure what to expect, but the team really impressed us. Looking forward to having them back in a few weeks!

We have used this service twice. They do a decent job cleaning, but getting them to actually show…read moreup is another thing. They cancel, they change the date without informing you, they simply no-show, or show on the wrong day completely. The second time they scheduled with us, one woman showed up and said she was training. It was a hot day outside so we offered her to sit inside in the AC and wait for the rest of the team to show up. The other team never showed up. I felt bad for the person in training because she drove across town for nothing. I don't know who is responsible for scheduling, but they are terrible at their job. They are completely unreliable.

Pleasant and timely! Alexandria pays attention to detail and leaves my house fresh and clean!read more

I hired ScrubLV for a 1 person - 4 hour deep clean of my 2 bedroom 2 bath town home. I actually…read moredidn't have them do my guest room so it was just my master bedroom, 2 bathrooms, kitchen and living room area. We keep our home pretty clean but the deep cleaning takes time and energy and we had a family party coming up so I wanted a little extra help. The lady who cleaned our home was nice I wish i could remember her name. she showed up with her own supplies and came on time. we did a walk through in the beginning and end. I told her my focus points which were my bathrooms, kitchen, and dusting and wiping down my inside windows. She was transparent with me about one of my showers having mold in the caulking that was difficult to remove and I Understood. I think she did a good job overall but I wouldn't call this a deep cleaning in my opinion. I think if you really want a deep cleaning you need at least 2 people. I think I paid $175 and tipped her $40 as well and I do feel like it was a fair price for the cleaning that was done. I was really hoping baseboards, cabinets, and fridge doors would be wiped down. She did a good job in my bathrooms and oven was clean inside as well but not my microwave. Don't expect them to sweep or vacuumed under furniture tho. I would hire again but maybe 2 people next time for it to be extra clean.

I have been using Marcela and her team for about 5 years. They always do an amazing job. They are…read morereliable, easy to work with, affordable. They clean my house from top to bottom. I highly recommend

Marcela and her team are the best. I have used them multiple times for two of my properties. They…read moreare reliable, timely, professional, efficient, and thorough. I am always impressed with the work that they do and I would highly recommend them.

Avanti Lost a Longtime Customer Over a $500 Upsell - I used Avanti Green Cleaning Services for…read moreyears. I was a loyal customer, I trusted the company, and I was happy with the service. That ended with one recent booking experience. I called to schedule a regular cleaning after going a few months without service. Only my husband and I live in our home. We have no children, no pets, and we maintain the house ourselves. We were not asking anyone to clean a neglected or unusually dirty home. We simply wanted the professional cleaning Avanti had provided us many times before. I was told that because a few months had passed, I needed to book a deep cleaning for approximately $500. I explained that $500 was not in my budget and asked to schedule the regular cleaning instead, which was still approximately $300. After that, I was contacted by the owner, Leisa. Rather than treating me like a longtime customer, the conversation felt like I was being scolded for not scheduling more frequently. Leisa told me that because I declined the $500 deep cleaning, she could not guarantee the team would clean anything beyond the bathrooms and kitchen. To be clear, Avanti was willing to charge me $300 while warning me in advance that most of my home might not be cleaned. I explained again that our home is well maintained, that there are only two adults living here, and that we simply needed a normal professional cleaning. Leisa responded that she would put notes on the account for the cleaning team. That made the outcome feel predetermined. I was being asked to either pay $500 or risk paying $300 for only a kitchen and bathrooms. That is not customer service. That is pressure. Companies are entitled to change their pricing and policies. Customers are also entitled to know when a company they trusted for years is now operating very differently. Avanti did not lose my business because I could not afford a deep cleaning. Avanti lost my business because of how I was treated when I declined one.

Avanti Green came to clean a sectional today and did an AMAZING job. The technicians were super…read morefriendly and did a great job. The booking process was seamless, and I felt like a valued customer the whole time! I will definitely be using Avanti Green for my carpets in the future!

Scheduled move out home and they did a great job in about 4 hous. Communication very good,…read moreprofessional and decent price. Overall, a good experience.

Centennial Home Cleaning does a great job. We have been using them now for about 5 months now. They…read morealso do a great job and appreciate the service they provide. Monica and Kaye communicate well in regards to upcoming cleanings and any issues. I would recommend them to my friends and family.