The good news is that the staff is very friendly. I had to get plugs placed in my eyes yesterday 11/21/24 and the appointment went well enough. The negative side: the appointment was actually in suite 5 across the way. Not in suite 4 like the appointment notification states. The parking lot is practically a joke. The spaces are very different to get in and out of, especially after you have a procedure done, but I didn't park in the lot, I parked a block away read more

Royal eye Care has zero respect for their patients. They will allow you to sit in a room in excess of 25 minutes without a care in the world. The minimum appointment time is 2 hours. They're so busy billing, Medicare and Medi-Cal. They could care less about the patient. Little Dr. McGraw is useless. read more

I was referred here by my doctor for eye surgery. First visit so far so good. Let's see if they can keep up with the care after the evaluation. Will update as I go along. read more

Royo Eye Care - Exam room - Ophthalmologists Near Me - Marysville, California

So the VA sent me here so that I wouldn't have to drive to Mather Air Force Base for an eye exam and glasses! They were clueless and still couldn't tell me where to pick up the glasses just that they handed me the prescription and at the last minute a gal behind the counter said she had them on the phone ! And I said ask them why I get the prescription here and STILL HAVE to DRIVE to MATHER AIR FORCE BASE to pick out frames? WTF ? When the gal behind the counter did an asskissing to Mather ( because they are the money to that clinic) so she did SOMETHING I REALLY HATE ! She did what we call a "FAKE ESCALATION" like I was out of line ! Don't you just hate a faker doin a liars job! Well Mr Johns if your going to be VIOLENT? I said why you fake escalator! If I was mad or violent you'd know it.. I knew she wasn't the issue until she lied and faked something I wasn't! If you want to be scolded by an immature child go here for a childish experience by the way another gal came in and put those drops in my eyes to dilate my pupils 6 DROPS in EACH EYE.. I couldn't see the rest of the day! JoJo read more

My daughter and I both go to Dr. Wang for our eye care needs. I would say that the staff is very friendly, but bring a book, I have experienced long wait times! I would recommend them for general eye care. read more

Ok, so I am all about giving credit where it's due. I was extremely upset when I wrote my previous review. Dr. Treat actually called me on Tuesday and apologized to me for their error. It seems there was a miscommunication between the receptionist and Dr. Treat and he said he did do the contacts exam. I explained to him that I was able to get my contacts, but had to do an online exam that I paid $20 for. He offered to reimburse me for that $20 exam and said he would have to get it approved by his manager. The next day, the Regional Director called me and said she would be sending me a check for $20 and also apologized for what happened. Dr. Treat corrected the situation and I told him I greatly appreciated it! So, I take back the quack comment, because he proved that he really does care and he definitely stepped up to make the situation right! read more

This is a great place for eye exams and eye injuries. The staff were very personable and helpful with my insurance questions and challenges. The doctor was very knowledgeable and was able to treat my chronic eye disease as well as my annual exam. read more

Don't go here if you want surgery, they will stall you for 10 months, lie, steal your money, all while acting professional, once they have your money they do not care about you, RUN........away from here any of there locations in the Sacramento area........ no emotions, just DO NOT CARE ABOUT PATIENTS@@@@@ read more

My husband was seen for cataract surgery in one eye and to fix the other eye in which he had cataract surgery from another eye clinic and the lens's had lifted resulting in needing repaired. He saw the dr for a consult and to set up surgery. The dr was great he even fixed the one eye right then which we did not expect!! It was great. Then he set up cataract surgery for the other eye. My husband loved this place and will definitely be our new eye care clinic!!! My husband being happy with the dr say's A LOT he is not a fan of any doctors. It took him 8 years and being almost blind after his last cataract surgery to finally go see another Dr.!! And for the staff... I handle all the phone calls and scheduling of appointments for my husband so that's how I got to know the staff and they are WONDERFUL!! Very nice and personable. I was a supervisor of a medical clinic for 10 years and I would of hired this staff in a heartbeat!! Thank you all at Royo Eye Care. After my husband is done I will definitely be scheduling my appointment with you. I highly recommend this place if you want eye care from a staff and dr's that care. read more

It started well. Friendly receptionist willing to work with me. The eye doctor was nice. But anything they could screw up they did. Showed up to the appointment and found out the person who could do my lenses wasn't working that day which meant I had to come back just to pick out my glasses. Great, another day I had to take off work. Came back and ordered mine and my husbands glasses. Paid about $300 which I thought was for each of our glasses. We were told they would be ready for pick up in 5-10 business days. 14 business days later, no call. We call them. They tell us they tried to call us but got a wrong number (odd since they had my home, cell and work number). Come in to pick up glasses. Ask what number they have on file for us. She gives me back the correct number. The prescription hurts my eyes the lady tells me to give it a few months (shouldn't hurt because my other prescription I was told was almost exactly the same and those glasses dont hurt). Decide to do what she asks and leave. As I am getting in my car lady runs out to tell us we owe $160. I tell her no, I paid already. She says okay we will look into it and call you tomorrow. No call. Ever. Figure everything was okay. Then 2 weeks later get a bill in the mail for $160. I call their billing department to ask. They proceed to tell me the original $300 was only for my glasses, not my husbands. I ask how that can be after my insurance covers everything except a percentage of the frames. My bill should have been $133. Turns out they gave me lenses my insurance didn't even cover and charged me. They refuse to fix it. I demand to speak to someone. They tell me they will call me back that same afternoon. Now, 1 week later still no call. I will NEVER go here again and recommend all to stay away. They can't seem to get anything right except answering their phones. read more

Although the staff is very knowledgeable, the wait time is terribly unacceptable and parking is almost impossible to find. I have waited for more than one hour on many occasions and, when I accidentally missed an appointment they had the nerve to charge me $25. You would think they would have paid me for opening up their schedule a bit. After 5 years of this...I won't be back. read more

Made an appointment with Royo for an urgent consultation, as my regular ophthalmologist did not have any open time slots. My visit was scheduled with Dr. Shupe - he's an optometrist, but was the only doctor available. Dr. Shupe was thorough, and attentive to my eye allergy issues. Front desk staff were friendly and helpful. I will go see them again. read more

New doctors and staff made that eye care center one of the best in the area ! I strongly recommand them

I was referred to Dr. Gollogly at Royo Eye Care for a Cataract. I was very nervous at the thought of going under anesthesia. The moment I met Dr. Gollogly I was no longer nervous. I became extremely comfortable and confident in her at my first exam. Not only is she an excellent Dr., her staff is amazing was well. They are all very friendly and make a visit to Royo Eye Care a pleasant experience. read more

New doctors in this practice as of a few years ago, both are very nice. They also had a large selection of frames to chose from.