Relocated twice back to yuba city , needed glasses again , I originally came here with my autistic…read moredaughter years ago. Left, came back asked again for an appointment, brought in my prescription only to be told AFTER I PAID FOR NEW GLASSES that they will not take us as a medical pt because we left. Are you serious does this place realize that they are close to a military air base where people come and go all the time . STAN told us they don't need new customers. He should've told me before I paid for my glasses that he wasn't taking new customers I would have went somewhere else to get my glasses who the hell wants that?? I think he's getting too old And senile to manage people as you can read in a few of these Reviews about him.

I received my glasses in the mail today... OMG... a new horizon opened up!!. I live in a bright…read moreapartment with windows all around. Putting on the glasses not just gave me a calm shade but it extended my vision from my balcony. I almost screamed out loud of happiness. It was awesome. BEside that ... Butte View got the best Doctor and staff. They are sooo attentive and accommodating. Dr. Tran is the best.. She is very thorough in her examination with her caring demeanor Yuba folks, you are lucky to have her.. I have to do couple hours drive to see her when I need to. Thanks Butte View for my beautiful new vision and my new sun glasses. I love them. They are so gentle on my eyes.

Great experience! Doctor was great and the staff was so kind and sweet. My husband in both go there…read moreand we highly recommend Distinctive Eyes! Tha

The assistance I received in choosing my frames was excellent. Silvia and her team helped me find a…read morepair that not only looked good but also fit comfortably

Rude staff. Will never come here. Did not even make an appointment just because how rude the staff…read moreis.

Had a great visit, everyone there is attentive and kind. I…read morehave no problem recommending this popular office.

I've been going here for years and I love it. The staff is always insanely nice and Dr. Byers is…read moregreat. I always feel comfortable. They have a good selection of glasses and are always super helpful when picking something out. Communication is very clear and they always make sure you understand what you're getting. Highly recommend!

Everyone here is very caring & helpful It is always a great experience at Dr. Byers.read more

After more than four years as a client, I have unfortunately decided to take my business elsewhere…read more Over the years, I have noticed the customer service at the front desk decline significantly. After reading other reviews, it appears I am not the only patient who has experienced what I would describe as rude and unprofessional interactions. I have been seeing Dr. Thacker since 2021, and I want to acknowledge that he has always been thorough, respectful, and professional during my appointments. I sincerely hope he has the opportunity to read and consider this feedback. My primary concern is with the handling of my eyeglass frames. On two separate occasions, the lab has damaged my frames while replacing lenses. The first incident occurred several years ago, and the office took responsibility and covered the damage. Unfortunately, it happened again. Most recently, I had an appointment on May 20 and left my frames to have new prescription lenses installed. I later received a call from the front desk informing me that my frames had been broken and that the office would not cover the damage because they were my own frames. While I understand there may be policies regarding customer-owned frames, the damage occurred due to an error on the office's side, not mine. Furthermore, I was never informed at the time of drop-off that I would be responsible if the frames were damaged. Had this been clearly communicated, I could have made a more informed decision and prepared accordingly. To try to resolve the matter, I called the office again on June 8 at approximately 9:55 a.m. and asked to speak with Dr. Thacker. I was told, in what I felt was a dismissive and rude manner, that I could not speak with him directly. I then requested that he return my call when available. During that conversation, I was told that I had already signed paperwork and that the policy had been explained to me when I dropped off my frames. However, I do not recall being informed that the office would not take responsibility if my frames were damaged due to handling during the lens replacement process. This experience, combined with the ongoing customer service issues, has left me disappointed and unable to continue as a patient. As a result, I will be taking my business elsewhere, along with my family members' business. I also intend to share my experience through reviews so that other patients can make informed decisions based on the level of service they may receive.

Still waiting for my glasses 6 weeks later wonder why ..... ... ........... still waiting.....how…read moredo you complain without sounding like a Karen?

Excellent and helpful staff Doctor answered all my questions…read moreand made appropriate recommendations Highly recommend

recently moved to YC and had previously taken my 8 yrs old son to another optometrist here, with a…read morenot so great experience. That experience felt rushed and felt they were annoyed with my son. Total different experience here, Dr. Sanders was amazing! He was patient and very thorough and it was obvious him and his staff could fully handle children patients. The entire staff was great and extremely kind.. I love it here and have found our new optometrist

Awesome optometrist and wonderful ladies that work in the office to help you find the perfect…read moreglasses!

From the owner: Cataract Evaluation and Monitoring…read more Comprehensive Eye Exams Contact Lenses Diabetic Retinal Evaluation Digital Retinal Imaging Dry Eye Management Eye Emergencies Eye Infections Glaucoma Evaluation Glasses in 1 Day Available Lasik and PRK Consultations Macular Degeneration Assessment and Monitoring Pediatric Eye Exams

This office lost my referral twice over the past seven months. I was on hold for 15 minutes each…read moretime I called. And when I finally got through, they tried to schedule me an appointment for months away.

This place deserves a zero rate. I have worn eyeglasses since I was 5 years old, so 40 years now…read moreand I have never seen such an unprofessional, callous, rude, and unconsiderate doctor like this. Don't waste your time. You will pay a lot of money to be treated like trash. The man walks into the room and never introduces himself. Start touching your eyes without washing your hands. Dismissed a complaint of eye pain, on the second round of antibiotics previously instructed by an out-of-state doctor to see my ophthalmologist because he saw eye inflammation. I can barely raise my left eye lead, but for him is no problem even though he can't see the back of my eye and therefore doesn't know if there is pressure on a cranial nerve. I have been in the health care field for 20 years, and I can recognize a practitioner who will endanger a patient, and this doctor is one of them.

My sunglasses broke while on a business trip in Yuba City. As a walk-in customer, the professionals…read moreat Stanton Optical fixed them on the spot at no charge and were incredibly friendly! Thank you both!

If possible, this would be 0 stars. My husband drove 1 1/2 hours to get sunglasses at this Yuba…read moreCity Store, for the $79 deal. The eye exam was done by Paris and she was nice, knew he wanted sunglasses. Christina, the sales manager, asked him to come back in an hour, only to find that they only made the clear glasses and not the sunglasses. Another sales associated took the order again and charged him $40 more. He complained, and Christina would not even come out of the office. We have made a formal complaint to Corporate, who said they would get back to us in 48 hours, it has been five days and we have made a second complaint to Corporate. I do not recommend Stanton Optical.

They changed my appointment last minute to an earlier time and when I showed up I had to wait over…read moreand hour and a half to be seen from the doctor. It's obvious they overbook, there was 19 people in the waiting area when I arrived. Reception lady was just dismissive and annoyed about me asking how much longer till I could see the doctor considering my appt was over an hour and a half ago. If you have options to go anywhere else then do it. Update: Arrival time :10:45 am, didn't leave the appt until 1:38 pm!

This place is a disaster. They double and triple book appointments. Literally twenty five people in…read morethe waiting room at the same time to see the same doctor. People are standing and the receptionist are rude and genuinely do not care about people's time. A three hour wait to see the doctor for less then five minutes. Absolutely ridiculous.