I've had the chance to work with Tanya and Mike Lambert and they've been great to deal with…read more They're responsive, straightforward, and genuinely care about taking care of their customers. If you're looking for a reliable plumber in Spencer, MA or even Worcester county, or need plumbing and heating service anywhere around Worcester County, Mike Lambert's Plumbing & Heating is a local company I'd feel comfortable recommending. Good people, professional service, and a business that clearly takes its reputation seriously.

First I bought a faucet at Lowes. Installing the faucet was outrageously priced at 690.00. I feel…read moreas if I got taken. Will not be calling them again!

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!

Quick response. Friendly. Good work. Reasonable fees for a great job. I would recommend him without…read morereservations

Chose Same Day Swap based on local reviewers and like the idea of supporting small business. Was…read morenot disappointed. They are courteous, fast and do a great job for a fair no nonsense price. highly recommend.

From the owner: Welcome to Same Day Swap, your go-to destination for expert water heater replacement, installation,…read moreand repair in Auburn, Massachusetts. We focus exclusively on water heaters because we believe in doing one thing and one thing really well: We fix water heaters - Fast! Whether you're experiencing a frustrating malfunction or need a new installation, our specialized team delivers fast and reliable service to ensure your hot water is back up and running in no time. Trust us to handle your water heating needs with unparalleled precision and speed. At Same Day Swap, our expertise ensures your satisfaction.

If I could give Landry Mechanical 10 stars I would have. Always great service at a great price…read more Jose and Jack came by today and did the annual water heater flush. Also, they took time to answer my questions as all their technicians do when the job was completed. Thanks for all you guys do :)

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

We had an emergency on a Sunday, and Roto Rooter sent a plumber right away with no extra charge for…read moreSunday service. He worked for a couple of hours, but did not have the tool needed to finish the job. He set up an appointment for us for first thing Monday, and another professional came out and completed the job in a timely fashion. Both men who came were professional, and did a great job cleaning up when they were done. Not only was the work done well, but came out $100 under the estimate. Would definitely use them again, and highly recommend them.

Almost everything was good except the pricing giving 3 stars only because they were really quick…read moreand professional to finish the job, i had to call in for the main house drain cleaning which is about 30 ft long and very easy to access, and it took only 15 minutes to clean,but the rep told me there is a flat fee of 650, i asked how come?! what about people that have a100-150+ ft drainage pipes, he said same price.15 min job $650 this is a robbery

The employees showed up on time. They were very professional & informative. They even showed us…read morehow to alleviate a problem should it arise again. Highly recommend.

Our airco upstairs stopped working last night. We were very lucky that JV had an opening. All fixed…read morefor the hot days to come. Very friendly and professional mechanics. Thank you!

march 28, 2026 -- buyer beware!!! alpine heat pumps does not stand behind the products they sell…read more 18 months after purchase, major components failure of the compressor and inverter pcb board. best they could do was, we could get out there in maybe 2 weeks, why don't you try calling.....maybe they can help. alpine's representative had the nerve after it was diagnosed by another company as a known c464 failure problem with samsung to say, "well every now and then you get a bad one, but the parts are covered!" 18 months and a major failure, and we're supposed to come up with another $1,500 to $2,000 for labor and freon. so, they don't service what they sell, moreover, don't stand behind the product they recommended. not to mention that as part of mass save had to have our furnace disconnected and we are stll without heat (april 7) in half the house...tonights low expected to be 25 degrees! going on a week and half of 50% heat, not expected to maybe be repaired on the 14th. they were responsive in taking my $28,000 for the system, and now they will not respond! poor customer service! they take your money and move on! shop elsewhere, and go with company that actually services what they sell and stands behind the products they sell. oh, and they no longer sell samsung....no suprise. only 1 star, because can't give zero.

In 2024 I had Alpine Heat pump install mini-splits at my home in Worcester through Mass-Save. Jason…read morethe sales rep was very dishonest and unprofessional. He (jason) never took out a permit through the City of Worcester. I was notified by city inspector in December 2024. Additionally Jason(Alpine) charged me for four(4) mini-splits and I only recieved three(3) and one(1) condenser. Jason came to my home and I complained to him about mini-splits turn on in the off position. He(jason) stated he would put in a work request ASAP. I didnt here anything for a month until I posted a negative review with Mass-Save and BBB.Do not do business with this company! they are SHADY.

I had a hot water heater installed in my basement. Kevin who owns the company is extremely nice his…read moreworkmanship is undeniable. He didn't make a mess. He took out the old hot water tank and installed the new one I got prices from other companies, and they wanted $6000 Kevin did it for half of that price I would highly recommend him for any of your plumbing or heating needs