Jon provided amazing customer service! His staff was courteous and prompt for both of our service…read morecalls. Jon continued to follow up between visits and even after completing the job. I highly recommend this company because the owner really cares about your satisfaction.

We have used this company numerous times and every time they provide quality service,they are…read morealways on time and give an explanation of how they will repair.it is nice to have an honest company in my contacts

I had a complete bathroom remodel done this spring/summer. Called Franks to provide an estimate on…read morethe plumbing work since they had done a couple of repair jobs for me in the past. Al (Alfred) and his team from Frank's were assigned to the job. Al came out to look at what needed to be done; the estimate also included a tub replacement ( I purchased the tub & had it delivered for installation). He also met with the construction contractor (walls had been removed) to discuss what needed to be done from his end. I received the estimate the next day - scope of work was very thorough, detailed & complete. So much so I was able to use it as a punch list for the plumbing work. When time came for plumbing work, Al & his team arrived on time, were completely focused on getting the pipe work updated & completed; tub installation completed on the 2nd visit. On the final visit, faucet installed in the new sink, all plumbing work was inspected by Al & ready for Township Plumbing Inspector. This was not an easy plumbing job by any means. Al & his team from Frank's did an exceptional job - all work was organized, performed professionally, work areas were all cleaned after jobs were completed. Final inspection done by Plumbing Inspector passed with flying colors. Pricing for the job was reasonable, given the amount of work that had to be done. Thank-you, Frank's Plumbing & Alfred for an outstanding job!

My vote is split between plumbing and the sidewalk cement work. Plumbing gets a 5, cement work 3…read more For the plumbing service I dealt with Ed P. and the work was done by Leo and Joe, who did the complete job in a day. They dug from back downspot to street, laid new piping, added stone by street and backfilled the dirt. Excellent. The cement side was a different issue. I dealt with Ed R. The cement work is subed. When the crew came to dig up the sidewalk I saw on ring camera that they did not remove one of the contracted pads (they were supposed to do 4 pads but only did 3). I contacted Ed R. while they were still at my house. Later that day the three pads were cemented in. That part of sidewalk was well done (even if not all pads were done). A month later a new crew came to dig up the fourth pad, they did mine and the neighbors. Horrible job. They stomped all over my new grass, The new pad near my other ones was too high so they leveled it down the last three inches but you can notice that it's not level, the pads by the grass are sloped down (maybe they didn't pour enough cement), not very smooth surface, and when they cleaned up they did it by my decorative curb (leaving stains on it). Communicaton with Ed R. was lacking.

Nick was very helpful and explained everything in a way we could understand. Even though a free…read moreservice, we were still very happy with the work that was done.

Appreciate the quick turnaround and quality of work done. The water is moving and draining much…read morebetter now. Turns out, we had several plugged drains in the house and needed them to come out twice to get it all done. So, the reason I'd take off a star is that they didn't fully check all of the water ins and outs before work started, and after the first day of work completed. Because if they did, the second day would not have been needed. The other thing I'll mention - but not take away another star for - is that they didn't clean the shower bathtub sufficiently to remove the mess made by their snake. Our bathtub was bright white and clean before, and now has a bit of a brown discoloration where the snake residue came up and splattered onto. We are prob going to need to do another round of cleaning to get it back the way it was. In truth, a 5 star service shouldn't need 2+ rounds of cleaning after. That's why I'd keep the rating at 4 stars, but no higher than that. A more critical customer I could understand giving 3 stars (average) at most. Check out the photo, and you be the judge. But all in all, thanks for the quick service and getting the job done!

Everything was great except that one of the guys on the crew decided to use my sump pump as a…read moretoilet during a substantial job. I will never use them again. Other than that, fine.

Dino was awesome and fixed our clogged trap in about 20 minutes. Very professional and offers a…read morediscount for paying in cash He really saved the day as other companies were telling us it would be atleast 2 to 3 days before they could come. Will definitely call them again if further work is needed!

I can't remember the name of the man that installed my new faucet, but he did the best job I have…read moreever seen. He was amazing and very professional with what he did for me.

Let me start by saying that most people don't want to call a plumber, including myself. We recently…read moreended up in a situation with a severely clogged drain in the basement. My wife and I tried whatever we could do to unclog it, and just couldn't figure out why. We ended up calling around and trying to get general estimates. Depending on the task at hand, Bruce gave us the most reasonable quote and we decided to go with him. He was very responsive online and available the same day. Some of the plumbers had given us dates that were well into the following week, and almost twice the price. When Bruce arrived, he made sure he kept the work area clean, worked on our sink, and after we found out that the job needed was worse than we had initially thought, he encouraged me to look around in case I didn't want to go with him. The new project included sawing off the existing galvanized pipe to the laundry sink, which was severely clogged with corrosion and sediments, and having it replaced with PVC pipe she is replacement. We decided to go with him for the new job and he completed it quickly, with quality products, and at a very reasonable rate. I would highly recommend using this company for any house related tasks including plumbing.

The office staff handled my service request very efficiently and in a timely manner. Zach D…read more arrived promptly and assessed the condition of a bathroom exhaust fan installed by another contractor as well as the safety of an electrical socket in my attached garage. He assured me that all was well much to my relief. I appreciated Zach's expertise and willingness to answer my questions.

Alex and Tmark did an amazing job. I called when my AC stopped working, and they were able to…read moreschedule me for the very next day. They actually arrived earlier than expected, and within 45 minutes Alex had everything up and running again. I noticed a lot of reviews mentioned pricing concerns, but I was honestly impressed that the total cost, including labor and parts, was only $275. Fast, professional, and reasonably priced service. I would definitely recommend them to anyone needing AC repair.

So disappointed with this company. John called me right away when I was looking for a plumber. My…read more1st red flag should have been when he delayed coming out twice. He finally came out and insisted that hydro jetting my lines was going to fix my problems. I told him I had old lines but he insisted it would work. After paying him a crazy amount of money turns out it DIDN'T work. And after he left something was leaking under my sink..he came back out..after delaying again. After that, another leak popped up under the same sink! He did fix that but the original problem was NOT fixed. I asked for a partial refund because I paid a crazy amount of money. Oh he promised and promised me he would pay me back partially in "good faith". I gave him weeks to make good on that agreement but nothing. I ended up paying more money to a competent plumber . SO disappointed! I tried to give this company a chance and it bit me in the butt!!

We needed a gas hot water tank and called John to replace it. He came by himself and quoted us a…read moreprice to replace the tank, some of the lines, and the shut off valve to the cold water. He said he would be back at 4:00 pm. Another person who was not a plumber came at 7:00 pm, that works for John replaced the tank. He couldn't handle the tank alone, so he needed help to get it out and rusty water from it, and stained our carpets. After the non plumber left, he didn't replace the lines we paid extra for, and replaced the wrong valve. Called John and he agreed that it was not done correctly. John and the non plumber came back the next night to correct all the problems. We were out of town and my daughter 2 weeks later after the tank was installed, she smelled natural gas in the house. Her boyfriend went down to the tank and lit a flame to the pipe that he thought was leaking and it was. Our house could have blown up, with our daughter at risk. We called John up, and texted him the picture and he thought we "were setting him up." He did say he would come back and fix it. We hired a reliable plumbing company that fixed his work for another $400,00. Is this the type of plumber you want to hire?

The service was excellent!!!. They used quality products and the technician was great he answered…read moreall my questions and very polite. They also did a fantastic job cleaning up after themselves. Also spoke with the owner very very nice!!! I will be using Sewer Pro for all my plumbing needs . Thank you sooo much!!! God Bless

Joe and his crew were fantastic!!! Professional and attention to detail above and beyond. They took…read morecare of a big drainage problem with the utmost care. Exceptional work and work ethic. I have referred them to everyone I know!!!

Our Hot Water Tank started leaking from the bottom and I just did a search for replacement in my…read morearea and found Longs Plumbing. I send a message, received a response immediately with a quote and Ali was able to install a new Tank the same day. He brought everything he needed to get the job done. My only issue was only payment accepted is cash or check. Ali is a wonderful young man, we will definitely contact him again.

From the owner: I offer fair prices,quality work,professional work and great customer service. The customer is my…read moretop priority and there satisfaction

Once again Zenner & Ritter come through! On a cold Saturday afternoon we noticed our house was…read morereally cold, so went to thermostat to raise the heat , and nothing. ( I'll skip the details) around 5:00 being that the furnace is only 6 months old ! I call the Zenner because they installed it and the technician ( very friendly, compassionate and competent ) came around 9:30 pm found that our old humidifier was shorted causing the problem ! He removed the wire from the furnace and we had HEAT !! We are VERY HAPPY with the quick response and repair!!! Hope not to need but will not call anyone else !

They installed an air pump in my home. Their service has been good, their communication strong and…read moretheir willingness to make sure I am a happy customer goes a long way with me. I plan to use them in the future.