I stopped by and needed a couple of spot welds on a piece of equipment. The gentleman went in the…read moreback and came back out 10 minutes later and said I hope this works for you and turned around and walked out. I went out in the shop and tracked him down and said what do I owe you and he said don't worry about it and have a great day, I haven't seen anybody do business like that since my dad back in the early 80s! Thank you Sir! John

This business had 2 tires that we were in desperate ones of. The location is off the beaten path of…read moreLakeview Parkway in Rowlett. Just a few blocks down in an industrial area. The workers were polite and helpful. Very quick service on a rainy day. We are thankful for their great customer service. Side note: I'm not quite sure what in the world the commenter meant by a $500 cost at both locations. This is an independent location.

Great family owned shop. I have been coming here for years since I moved to Royse city in 2018…read more Honest and fair.

The owner is super nice and always super helpful. I also bought my first car here ,it was so…read moreaffordable and easy! He has now become A very close family friend . When I got my first flat he was very nice and helped me as well as his wife she was a very sweet lady ! They have become very good family friends and we go to them anytime we need something ! Will definitely work coming back anytime I need something done to my car !

Don't wast your time because they will clearly waste it for you! Quoted me a price of $45 for…read morelight bulb change and charged me $350 when I got here! Then it took over 2hours before they looked at the car ! I asked them to just put the car back together so I can go and the mechanic that took another car out for a test drive. I then waited another 35 min for another mechanic to tell me I have to wait until the mechanic that started the project comes back. Only after I requested with a sternness to please put the car back together so I can go! Was I able to leave 11 minutes later.

This use to be the place where I took all three of our vehicles to for oil changes. But, no more…read more With the new owner. He doesn't know how to put cars in line. After an hour of waiting and not seeing my car in the bay. I asked where my car was? It was pointed out parked in the back not even in line. When I asked why. The owner said he had different techs and different needs on cars. I don't know about any of you, but I expect my car to be serviced in the order that I arrived and not before anyone that has been waiting. I DO NOT RECOMMEND THIS BUSINESS. the new owner is skating on the previous owners reputation.

Everyone at Shields has been very nice, helpful & most important: they do great work!read more

Had never been to these guys but needed an oil change on my truck. After my most recent horrible…read moreexperience with Valvoline, I decided to go with a locally owned place. I was not disappointed. Fast service, friendly folks, and much better prices. Also, they didn't try to sell me everything that I didn't ask for! It's no frills at all, just your friendly neighborhood oil change and tire shop. I will be back.

Graciously helped me with a flat tire. Had a huge nail and they repaired it quickly and at very…read morelittle expense. Very friendly.

Came in just for an emission inspection and was done and leaving within 10 minutes of pulling up…read morewith no appointment. Flavia was quick and fun to talk to. Was recommended this place by a friend of mine and was not disappointed.

Kind, quick, attentive, reasonable prices…read more I just went and got two new tires put on my truck today, after calling earlier to check if they had them in stock. They had two sets of new tires in stock at different price points, and said I can get a deal if I paid in cash. The prices were comparable to my local tire dealer and they were located closer to me, so I decided to give them a try. When I arrived, I was met by Rodolfo, who turned out to be a very kind and soft-spoken young man. He showed me the tires I asked about and after I selected the ones he told me to pull the truck in the bay and invited me and my child to wait in the lobby, which had several comfortable chairs and a large TV screen that shows you the inside of the garage. It was a comfortable wait They spotted a small screw in the sidewall of one of my original tires. He said it would be about $45 to patch a side wall. When I checked with my local tire dealer, they're willing to do $10 plugs or patches, if it's some thing they can patch. When I told Rodolfo this, he said he'd be willing to price match it. It took Rodolfo and his coworker less than 30 minutes to move my back tires forward and put two new tires on the back. His coworker was a young Caucasian man with a beard and mustache, that was also very kind but I didn't get his name. When it came time to pay, I paid with my debit card and I had misunderstood debit card as the same as cash. Rodolfo noted the misunderstanding, but left the ticket as it was. I felt so bad for the misunderstanding, but he just smiled said it would be fine. In addition, he decided since this was my first time there, there would be no charge for the sidewall patch at all,. He's a very generous guy, and he says the owner is also a very, very kind man. It definitely shows in their workmanship. They offered to drive my truck around, and even noted a rattling sound coming from my wheels of my truck, and they wanted to double check that they had not caused it to rattle. I reassured then that was a noise original to my truck wheels it had always made, and they complimented my truck and hoped that I return. I would have no problem giving them more business in the future.

I recommend this place 100%, Great prices Rodolfo was great…read morereally friendly, He explained everything what my car needs, definitely coming back and I'll take my family's car

Super friendly staff & very welcoming. Quick, professional service & great pricing. Would…read moredefinitely recommend!!!

Stay away at all cost! Brought my car there for repair and during the repair they left the car…read moreoutside the shop in a hail storm and I got extensive damage. I trusted them with my car and through their negligence car was damaged. I talked with the manager to see if he would help with the repairs and he laughed at me. Said it was an older car and it should have damage on it anyway! Also said "We are not responsible for damage to customers cars" My car was in perfect condition when I brought it in to them! Do not trust them with your car! There is a law in the state of Texas called the Bailee law, and they ARE responsible for damages to your car because of their negligence. They also left blue paint marks from another car from opening a door and hitting my car, Also took a big chunk out of drivers side door panel. Did not top off my coolant tank also when I asked to fill it. After spending almost $6,000, you would think they would treat customers better. I will never go back and considering taking them to court for damages and I will win according to law. Pretty sad place. Signs of a bad Auto Repair Shop: They did everything they could to try and get out of THEIR responsibility to take care of customers cars. Manager was even very rude and condescending. I guess the ultimate question is: Would you bring your car to a shop that is not responsible for damage to your car? Update: Also found a bunch of loose screws in the cup holder and console. Must have come from the dash when they pulled it out. I do have a witness and video and audio proof and pictures!

good old fashion car care , front end good customer service -- did not go to shop area but the work…read morewas fast enough and good .. not the "k" place before -- if any other work needed I will go back

I've been here twice the past month and great service all around! Usually I kinda get a run around…read morewith mechanic they were very direct and informative. There was 0 confusion they were upfront with the cost and what the car needed! If you're looking for a reliable, cost effective, and honest mechanic then look no further!