DO NOT go to this place! I repeat DO NOT go to this place!!!! Went here for oil change and inspection, they didnt put any oil in my car. My check engine light came on a week later. Checked my oil stick and it was bone dry. They almost blew my engine. Go to Scooters opposite Chevron for your reliable oil change and auto services. read more

KWIK KAR ROYSE CITY - Auto Repair Near Me - ROYSE CITY, Texas

From a very unhappy customer: Brought my vehicle to Kwik Kar in Royse City for the last time. They accidentally popped my tire completely and broke the spare tire hoist during a 5K miles Oil Change. They only reimbursed me a fraction of the damages they caused and left me to pay the rest. This was after they agreed in writing to pay me back for all the damages involved. Even worse was their rude and aggressive attitude in handling this matter! Never before have I encountered such unprofessional, uncaring and rude behavior from a business. It's too bad because they used to do a good job on both my vehicles. Never again!!! read more

Slow service, over priced labor, I'll give it to them they are worse than I expected. Clueless management which gives no instruction to crew. 1/10 they got my oil change finished read more

I took my vehicle to Kwik Kar in Royse City for the last time. I went in for an oil change. However, they caused my nearly new tire to go completely flat when checking the tire pressure. Then they caused additional damage when they tried to reinstall my spare tire!!! What's worse is that the manager told me to get the damages fixed and they would pay me back, only to be reimbursed for the tire damage but not the tire mounting damage which cost $347.97!! If that wasn't enough, the manager was extremely rude, uncaring and very unprofessional on two occasions for other customers to also hear. I also had my sons with me during the manager's complete lack of professionalism and empathy! I'm glad I've found somewhere else to service my vehicles!! read more

I Didn't have a problem luckily because it seems this place is known for popping peoples tires and not making it right but I just get my oil changed and my truck has yet to explode so quality seems good value is pretty basic and obviously Walmart is gonna have better prices than this place but for me it's about convenience so it's ok value. read more

I called to discuss an overcharge with the manager, and he was very rude. The manager did not offer to make it right even after I was very polite and offered to compromise using a $5 oil change coupon and a $5 state inspection coupon, so Kwik Kar in Royse City has lost a customer for life. This location already had a low rating, and now I understand why. It is worth the extra time to travel into Rockwall or Rowlett to have your car serviced at a reputable Valvoline location for a better price. read more

Went in to see why my car was overheating, was told I needed a whole new motor turns out I just needed a new coolant overflow tank. Checking it myself saved a little over $1000. read more

KWIK KAR ROYSE CITY - Auto Repair Near Me - ROYSE CITY, Texas

This is my 3rd visit. They are usually very quick at changing your oil. This last time though they miss quoted me on my oil change and would not stick to what they said. read more

A friend Robbie Chavers & I recently visited the Kwik Kar in Royse City, TX for an inspection of his 2021 Kia SUV ..a basic car inspection and he was extremely disappointed in the experience for the following reasons. He arrived at 8:00 and was the first one to be waited on Although he was told it would take 20 minutes ...would only be 20 minutes ( talk about overpromising and under) , it was clear from the outset that the staff were understaffed and unprepared for the amount of customers that were waiting for service And inspections. He figured first come first serve so he parked his car and we walked over to get donuts two businesses down on the other side of Arby's and then went to Starbucks and then came back 25 minutes later only to see his car still parked, where he left it. When he walked into the customer care waiting lounge he was told they will get his car right in and It was eventually inspected and we left at 8:56 AM which was about 35 extra minutes from what they said . He before he left asked why it took so long and he was not provided with a satisfactory explanation as to why my wait time was so long. Additionally, the manager, Will came into the customer care waiting center, and before his car was ready started confronting him about saying negative things while on the phone with one of Robbie's other friends. Apparently one of the customers went to the manager and said there's a guy in your waiting room saying negative things about the wait at this place so the manager will came and confronted and embarrassed Robbie in front of all the other customers there in the lounge... Robbie took out his camera and went to videotape and take a picture of this manager and record the diatribe but the manager said put away that phone there's no videotaping in here and so he was a middle-aged white man that was bullying Robbie in front of the other customers, and it was quite embarrassing ...try to embarrass robbie front of everybody by saying that he was saying bad things about the business, which was all true but the point is he was trying to embarrass Robbie in front of everybody in the waiting room. The world is full of bullies, and this man was no exception, and he runs the joint lol!!!!! Additionally, the staff seemed uninterested in explaining the process and results of my inspection clearly. In sum, I strongly advise everyone to avoid Kwik Kar in Royse City, TX unless you're desperate and a loser and have nowhere else to go and find an alternative service provider that respects its customers' time and offers a much more satisfactory service.... And one that doesn't severely punish you if you say anything negative in front of their face. Little do they know that we live in an era of social media and this post will reach a lot more people than the six people that were in that waiting room. Do you know the old saying if you see something say something and now I feel better for my friend Robbie.. I almost feel like a little whiny bitch LOL!!!! This is fun. Let me keep going ..his experience at the Kwik Kar Lube and Service at 672 I 30 Royse City, Texas, can only be summed up in one word - horrendous. The service was slow and unprofessional, and he had to wait for a long time before anyone even attended to his car. When he asked if he get his suv inspected he was brushed off with a curt reply and told to wait. The staff seemed either uninterested or completely inept at providing the services they advertised. Even worse, the prices were outrageous - much higher than he coild find at any other service. In order to prevent other customers from having a similarly poor experience, Ihe recommends steering clear of the Kwik Kar Lube and Service at 672 I-30 in a Royce City Texas In fact, an old joke once suggested that the motto of the place should have been "Service available at a price, but not necessarily available in a timely manner." Unfortunately, this joke still rings true to this day.. read more

Dwayne was a fantastic help today. My mother came in to get her headlight fixed he was able to order the part and fix a few tires that weren't properly inflated. Additionally, He went above and beyond providing five star service and we will return to this location. read more

KWIK KAR ROYSE CITY - The repair area - Auto Repair Near Me - ROYSE CITY, Texas

Charged me $80 for an oil change and a new drain plug I would understand if I was using the synthetic oil but it was conventional and they refused to accept my coupon will not return will not recommend glad I learned my lesson wish it didn't cost $80 to find out that these folks will take money from you with no regard read more

7/1/19 I needed a fast oil change for a trip. Never been charged so much for labor on an oil change + oil. Labor $110.00 Then fuel filter labor $110.00 never again. read more

Great service and very reasonable prices. I had a water pump and thermostat replaced on my Durango and they did a fantastic job!

Stay away from this franchise, they are completely predatory with the price of a oil change. First they charge $40 for the oil change, then add $30 as a charge for using synthetic. So $70 for a small compact car that uses 3 quarts of oil. I can buy 5 quarts of the exact same oil for $22, much less 3. READ THE PRICING BEFORE YOU ALLOW THEM TO TOUCH YOUR VEHICLE. read more

I've got my car back so I'm saying something. Please do not use Kwik Kar in Royse City. The owner is rude and unprofessional. Faulty oil change and my engine blew. He says it's my fault since I waited too long to take it in, but I had no idea something was truly wrong until I broke down on the highway after my engine seized. He refused to tell us whatever actually happened to cause this. He supposedly tried to report it to his business insurance who didn't accept the claim. I then luckily had mechanical insurance on my policy. After 6 weeks, issues after issue and paying out of pocket for a rental I have my car. We asked him for the name of his business insurance as I want to claim the 1,400 in rental fees and he told us no and we can take him to court if we want..... He's yelled at us, told us he's out money until he is paid back, and is just rude. We are out money and won't be paid back by anyone and he's made a profit off screwing up our engine to start with. We shouldn't have ever believed him to fix his shops mistake, and that is on us...but do not go here. Ever. I now have read google reviews and we definitely aren't the first ones to be screwed over. I'm not a person to complain, I know humans make mistakes but this man shouldn't own a business. read more

The service was fine but the cost was ridiculous. I was charged $78 for a partial synthetic oil change. They added $21 for a high mileage oil change fee because I have 116,000 miles on my 2013 Ford Explorer. I don't think I'll be using them anymore. read more

I just had my car inspected here and they were very kind and quick!! I was in and out in about 20 minutes.

Today was the first time going to Kwik Kar in Royse City, and I'm very impressed. They were fast getting me in and out. Great customer service. He brought me out to see what needs to be done and walked me through what all needs to be done. I will be using Kwik Kar in RC from now on. read more

Went early, the service was quick and everyone was nice! Got full synthetic oil change for 73$. Didn't try to overcharge or offer services. Overall happy with the service! read more

$61 oil change and that's with a $5 OFF coupon. Then the vehicle leaked oil! The bolt attached to the oil pan was not tightened all the way properly! Now we have an oil mess in the garage. Would not recommend this place. read more

The staff at Kwik Kar exceeded my expectations! I had car trouble and they were able to diagnose the problem and repair it in the same day. Everyone I dealt with that day was friendly, polite, efficient, and very helpful. read more

Went to get engine light checked and oil check. I do believe they overcharge. I was quoted, 59.99 plus 6 dollars for oil. Final Bill, $98.00, manager not very friendly, but the mechanics were. Will not use this place again. I suggest anywhere but there. read more