Ace = disappointment…read more I searched Thin wall brass tubing and Google returned Ace Hardware in Bethalto Illinois. It appeared that it showed that they had this tubing in assorted sized in individually wrapped pieces and said ready for pickup in store today. I jumped in the car and drove the 13 miles only to be greeted with a blank stare from the girl that I asked. She said "no, they don't have anything like that". I told her I looked it up on line and was told it was available. She said, I'm sorry, but we don't have it. Well, there goes an hour from my day that I'll never see again. Ace has a habit of overselling and promoting items that they do not have at stores, within a reasonable drive. i would like them to at least check their inventory against what they are advertising and at least, try and make it an accurate guess. Lowes is my store, forget Ace, they promise but fail on delivery.

So, went to Ace Hardware website and looked to see if they do automobile key cutting. The site said…read moreyes and that Bethalto could help me out. Called the store and told them I had bought a key fob online for $16. Told me that they can't use my fob and would only cut a key if I bought their $100 key fob. Went to the store and it's the same exact company that sold me a fob for $16. Nice 500% markup guys.

Great hardware store! wonderful staff! helpful if you have those tough questions!read more

My pre-lit Christmas tree died last year. The lights in the mid section went out and having to…read morestrand extra lights, was a pain. So I started shopping for a new tree. I hit all the big box stores and even checked the web and could not find one I liked at a price I wanted to pay. I was at a point, where I was giving up and deciding not to have a Christmas tree. To my surprise, I found the perfect tree at a mom and pop hardware store. I came to St Peters, to pick-up some lawn bags and left with lawn bags and a new Christmas tree at a sale price that was cheaper then any of the other places I shopped. Lesson learned, shop local for the best service and value.

i love the delivery team and the rental department. I spite of a pretty big lack of communication…read morethis year, I still recommend them wholeheartedly!

Great place to buy tools especially specialty tool those tools you can't find at lowes or Home…read moreDepot The odd mechanic tools that your local parts store has to special order or does not have on the loan a tool program

From the owner: We are the premier tool superstore in Wood River, IL providing you with everything you need for the…read morejob. Our shelves have power tools, air tools, hand tools, automotive tools, and more lined throughout them. We carry over 200 brands in our 8,000-square-feet store, so there is never a shortage of quality options at a price that works for you. We pride ourselves on our wide selection that includes specialty tools that are hard to find anywhere else. If the tools that you purchased need repairs, we can send them out for repair at one of the service centers provided by the brand. From industry professionals to everyday handymen, we will always have something for you.

I bought a trimmer May 2025, it stopped working this morning, May 2026. Took it back to Ace, knew I…read morewas going to have some issues about fixing or returning it. Nope, Bob took it back, replaced it and I was on my way. I think I'll be shopping at ace from now on. Thanks Bob!

I would not purchase from this establishment. My first time experience was degrading. When I…read morecalled inquiring about Delta vanity and roman tub facets the receptionist assumed that was not a plumber. She immediately start correcting my verbiage when she knew what I was talking about. I told her that I would come to review some of the facets that were available. She told me that I had to have an appointment to visit there show room. Which she said was not open. She also told me that I had to work through a plumber to visit and purchase items. I told here that I was a license plumber and thanked her for her candor. She hurried off the phone. I guess with an area code of 630 she assumed that I was not a plumber. Or that my articulation with words was not welcomed by her. I was left with the feeling that this southern Illinois plumbing establishment is not people friendly.

My husband has gone to East Alton tool rental for years and always received good service. However,…read morehe took his stihl saw in 2 months ago for a broken handle. Eric took the handle off in front of us and said that he couldn't fix it and would have to order a new one. My husband called several times over the past 2 months to check on the progress of the saw. Finally, my husband ordered a new handle online and went to get his saw so he could attempt to fix it himself. When he did, they handed it back to him in pieces in a box! The broken handle (which had salvageable pieces on it) and several other pieces were missing! When he asked about it, he was told that he brought it in like that. Which is completely untrue. Unfortunately, they have now lost our business for good and we would NOT recommend them to others...as we have in the past. If you choose to utilize their company, take pictures of your equipment while in the store before handing it over to them.

We have been going here for all our Stihl purchases and service needs on our outdoor power…read moreequipment for years and can assure anyone that THIS IS THE PLACE TO GO ! The product knowledge is second to none in the STL marketplace and the ethics of this family business is commendable . Given the global hoax of doom and gloom unfortunately some international manufacturers are slow in manufacturing product and PARTS and this adversely affects the turnaround time of repairs or over the counter part sales ... this is not the fault of ALTON EQUIPMENT & RENTAL and is common to the equipment and service industry globally. GIVE THEM A TRY you won't be sorry ...we actually go out of our physical way to do business with Alton Equipment & Rental .

Buck and Denali have been nothing but polite and professional through our entire business…read morerelationship. Great group to work with I cannot recommend them highly enough

Denali Equipment Rental is the place to go for all your heavy machinery needs! Free delivery and…read morepick ups within 20 miles. Amazing employees that will go above and beyond to help their customers and they have well maintained machines. You can't go wrong when you work with Denali Equipment Rental.

Wrenches, Pliers and Screwdrivers. Oh, my…read more If you need any type of tool, you'll find it here and it will be at an affordable price. Many of the hand tools can be bought individually or within a group packaging. The group packaging makes it easy to build your tool box collection. They also, are great for gifting to someone needing to fill their tool box. My most recent visit, I was shopping for a reflective vest. I wanted one like the road crews wear and they had exactly what I was wanting. Now I feel safer walking my dog when the sun is not shining bright. Since I was in the store I also picked up, a new box cutter and a small leveler. The box cutter will come in handy opening boxes from my mail order shopping and the level will make sure my pictures and shelves are level. The store is laid out well, with good signage. Even with the good signage, sometimes you just can't find. When that happens, the associates working the floor will give you top notch service. Also, the cashiers are super friendly and always make sure you are hooked up with their rewards program. I'm not a handyman, but I still highly recommend, Harbor Freight Tools.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.