Came in Wednesday for some ray-ban metas didn't get greeted or talked too much at all thinking…read moremaybe it's because I knew what I came in for who know. Tonight came in for the Oakley metas Daniel made the experience totally different got greeted and talked to straight through the door got informed and walked through my purchase. He let me know about the special that was going on. I also did not know about the refill policy on the lens cleaner. He informed me about that as well.. totally different experience it was amazing. Daniel was awesome and I will be back hopefully he will be the one there to help again!

Store #5198 in university park village had amazing service!! They got 2 pair of my Raybans…read moretightened and looking brand new again! Such helpful staff!! Thank you again!!

I always have good customer service at this store but I did not this most recent time, I noticed…read morethe girl that always helps me out wasn't there which was fine. But the guy that was working there with glasses and black and gray hair was rude, was saying all the smart comments for example I went to get sunglasses that I needed for the same day due to me being on vacation and couldn't get them before I left for vacation. I showed him the ones I was looking for and he automatically said "I've never seen them sold at any store" anyways that's not what really upset me what upset me is that when I asked him to tighten my glasses since I was already in the store, why did he bend my glasses with his hands instead of putting it under the warmer that the amazing lady always does. So that guy really don't need to be working there who the hell did he think he was to bend my glasses I was going to get out of character but nah he wasn't worth it but he really pissed me off. But all of a sudden other customers came into the store and he was acting all different with them with is unprofessional and weird and he rushed me at checkout.

Awesome selection...great team...even if I am a little biased. Service is next level...stop by…read moreanytime to try on new styles. Erika, Garrett, Nikayla, Traci, Tanner, Myself, Jaz, Kim, Marissa, and Chris will take great care of you each time. And you'll leave looking and feeling great!

I recently purchased a pair of T Henri, really incredible glasses. I wanted something unique. They…read morewere able to assist with giving options etc. No they don't take insurance but I will tell you, be very careful with insurance carriers especially if you have an expensive pair of glasses. You don't want them ruined by a second rate insurance carriers especially that makes you use second rate companies for new lenses. Adair will work with you and make sure you're happy. As an added bonus they can cut the lenses there, which is a big deal. Thank you to Robert and Alyce (owner) are very helpful. I'm picky and they were kind through my pickiness lol. Thank you both.

Every single person here is warm, genuine and very skilled at their craft. Thank you Robert for…read moreblessing us with the repairs we needed. I will be referring as many

I never been there before but I know that it was right in the middle of that ice cream shop and…read moreStarbucks. I searched this store up to see what it was because it said for lease. I tried opening it but my mom said that it's closed permanently. I wondered why this store is closed for a reason. Maybe they just weren't making enough money or something else.

Like this place. Purchased my Burberry sunglasses here. Merry Christmas to me. The guy was…read moreknowledgeable and helpful.

Select shades has a vast variety of great sunglasses from kids glasses and a little bit on the…read morecheaper side to your big name brands. Highly recommend if you're looking for some shades. Come see Tristan and he'll get you right!!

good service and well educated personal. like the noledge sales personal has and very helpfylluas..read more

I came in on April 27th for a glasses and contact exam. My contact prescription had expired and I…read moredesperately needed a new one. Dr. Jordyn Flemons suggested I try a different brand and said she would order trials before issuing my contact prescription. I aggreeded to this and had explained that I was leaving the country in a few days and would not be back in Texas until August. I confirmed that my parents would be able to come into the store and pick up the trials to then send to me so I would be able to test them out, that way I would have the new prescription with the new brand and be able to do a full order and have them by the time I get back. It has been over a month with ZERO CONTACT. No emails, no calls and no updates. So on May 31 I called the store to check in...only it's not the store but a call center who said they have no way of reaching the store or doctor directly. They also confirmed what I already suspected, no order for trials was ever placed. Dr. Jordyn Flemons lied to me to my face about ordering this. She knew I was down to my last pair of contacts and knew how important this was. I've been waiting for over a month for something she never even did. What's worse is I would have been more than happy just sticking with the brand I've used for the past 5+ years. I asked the man from the call center (because can't ask the doctor directly) if I could just have the basic prescription so I could just order contacts, I need to wear contacts each day and at this point not going to have any. I wear monthly and have already overworn them. He said no. So Warby Parker charged me for a glasses and contact exam, gave me a glasses prescription, did all the things to test contacts and lied about actually giving out a contact prescription. What concerns me the most is the fact there is no way to contact the doctor directly, not even an email. I've been using Warby Parker since 2019 and will never order or shop with them again. I still want my contact prescription but they refuse to connect me with the store to even get what I paid for.

We walked in to an empty store and was not helped. Eric dropped the when he sent our clerk to break…read moreand he helped someone else.

Omaha's is probably one of my favorite places to go to. When you walk in it's like walking into a…read moremuseum of treasures you can buy. The warehouse is very clean and organized but it is recommended to wash the clothing before wearing. The staff there are phenomenal. They are always willing to help you if you have any questions. Prices there are pretty cheap compared to market prices but still recommend you to price check online.

Haven't been out here in ten years or more. Had some time to kill and figured what the heck?! Lots…read moreof great stuff. Spotted a few backpacks to keep in mind for when my current ones finally fizzle out. Great knives also! Also some hiking boots for my next camping trip. Definitely need to come out here more often.

I bought a Simms G3 wader online at Backwoods.com in November 2020. The store sent me the wader…read morewithout an original box and a hip belt. Again, $ 549 wader without an original box and a hip belt. The customer service Backwoods.com wrote to me this: (Amy Burr commented: Thanks for contacting us. Unfortunately, Simms does not provide the waders in a box, which is the reason you did not receive them in a box. I am sorry that this does not make you happy, but we are unable to accommodate this request. Thanks, Backwoods Team.) It is not true. I requested Simms about it and got an answer that Simms sells all waders with a box and a hip belt. I sent the answer from Simms to Backwoods.com and customer service Backwoods.com ignores my e-mail. Have a problem to return it. Think twice before buying from Backwoods.com

Same as others said. I ordered two pairs of sunglasses off a $200 gift card I have. I guess it's…read moreworthless now because I never received the items. No response from any email address I could find. This company used to be good when they had a location in Tulsa Oklahoma. Hate to say it but if you take people's money without sending what was ordered and do not reply to emails then you get labeled as a scam company because that's what scamming is, stealing money..

I was shopping with my twin grandchildren and I decided to get myself something. we went to this…read morestore at Tanger outlets were Velvie waited on us. she was very friendly and helpful, being very patient with the twins who are 10 years old. when the kids were picking out their sunglassses, she addressed then as the customer! this made them feel special! wonderful service!