I have a 2013 WRX and have been having some issues that I am trying to get resolved, I heard about this shop through friends and searching online and through forums, a lot of positive feedback, I messaged them through Instagram and was messaged back right away. Bong who is the owner was very kind and friendly and booked me a appointment right away, I took a drive from San Jose to Morgan Hill, and as soon as I parked I was greeted by him. I explained my issues and gave him some detailed information about why I was visiting his shop in need of help, he explained the process of how they do diagnosing and what could possibly be wrong with my car. What I liked is how he took the time to explain what could be wrong and how they could help, he even gave me a tour of his shop! I've reached out to a couple of shops local and it really seemed like they didnt want to listen, Bong dropped what he was doing and heard me out. If my issue with my car doesnt get resolved by me trying to figure it out on my own, rest assured I will be dropping it off with RS WEST. They even respond after hours!! I appreciate you guys very much, and wish nothing but the best. read more