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    Dalfay Motors

    3.3 (3 reviews)
    Open 8:00 am - 8:00 pm

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    Photo of Ed G.
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    5 years ago

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    Daler R.

    Thank you Ed for your business again and a positive review!

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    5 years ago

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    5 years ago

    The guys stayed late because we were coming out of town. They tried everything make a financial plan work for me .

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    Daler R.

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    Personal Car Shopper

    Personal Car Shopper

    4.8
    (143 reviews)

    Arkady was highly recommended, even so our experience exceeded all expectations. We got a full…read moreservice and assistance with securing our first lease within 2-3 weeks of arriving to the US. We got the car make and model we wanted, a competitive lease price and help negotiating with the insurance companies since we only had international licenses to start with. Highly recommended! and we will definitely come back for our future cars.

    It was time for us to upgrade the family hauler, so the long research process began…read more.. Long story short, Arkady got us the car we wanted just under MSRP. Nothing to brag about right? But, in a market where cars are in high demand, supply is drastically low, and are selling for $10k+ over MSRP... thats as good as it gets. We were referred to Arkady through a friend. Hubby has a long history in retail sales, so the car buying experience has always been... eventful, as everyone knows. But now with 2 toddlers in tow, we weren't able to dedicate the months-long research, wheeling and dealing, and multiple dealership trips all over the Bay Area to get what we wanted. So we decided to give Arkady a try. We told Arkady what we wanted. SPECIFICALLY what we wanted. Down to the T. A brand new Platinum Highlander Hybrid in Pearly White. A special order color, in a very sought after trim level and combination. Arkady looked and found us a few, but we weren't ready yet. So we waited. And the aftermath of COVID was in full affect. The dreaded chip shortage. Dealer lots were empty, cars were being bought up like no other, and the market is now flooded with buyers willing to pay top dollar from a supply pool that would disappear with a sneeze. Unfortunately for us, we just couldn't afford to battle with ballers, so we waited, hoping Arkady could find us a deal. Luckily, Arkady was able to place us an order with the Toyota Factory for our specific car, in our specific trim. We waited a few weeks, putting our trust in Arkady, and we finally got the call. The vehicle had landed and was ready for us. Everything we wanted, as we had requested. Even in this market, he was able to get us below the MSRP, which is absolutely mind blowing. He promised, and delivered in spades. His cost of service is worth its weight in gold. The process was painless. He was prompt with his communication and was always straight forward. On delivery day, we met at his office and spent no more than 15 minutes doing paperwork.... to buy a car... that was tailor made to our specification.... at a deal we were more than happy with... We cannot emphasize at how valuable his services were to us, and our family thanks him greatly. Remember the kids? They didn't even have time to even THINK about throwing a tantrum before they were buckled up in the new car and we were on our way. Arkady runs a no-joke, no-frills, get-it-done business. He saved us a lot of time, stress, and yes, money during the car buying process, and has a customer for life. Thank you, Arkady, for all that you've done!

    Lexus Stevens Creek

    Lexus Stevens Creek

    4.2
    (998 reviews)

    While I had been considering the possibility of purchasing a new vehicle, I had no intention of…read moremaking an immediate decision. However, the moment I saw and sat inside the Lexus NX 350h, I was completely captivated. What ultimately led me to complete the purchase within a single day was the exceptional experience and outstanding support provided by my salesperson, Alvin Nonales. His professionalism, expertise, and genuine commitment to customer service transformed a casual consideration into a confident and memorable decision. Alvin Nonales exemplifies the art of salesmanship. His ability to build relationships, inspire confidence, and create value reminds me of the legendary Zig Ziglar. Ten billion stars to Alvin Nonales!

    I recently shopped for a Lexus RX 350h and visited Stevens Creek Lexus. My experience there was…read moredisappointing enough that I decided to purchase my vehicle elsewhere. The sales associate I worked with, Herman, clearly knows how to sell cars and seems to have an impressive sales record. During our conversation, he repeatedly talked about how many vehicles he sells, including sales to customers out of state, and emphasized that his RX 350h sales were always at full asking price. He also stressed that the RX 350h was the hottest vehicle on the lot, that inventory sold quickly, and that there was essentially no room for negotiation. While I respect confidence and understand that high-demand vehicles often have limited negotiating room, I felt the conversation came across as more boastful than customer-focused. I left wishing there had been more humility and a greater effort to build a relationship. Personally, I didn't feel valued as a customer. I also became frustrated because I never received a callback from management after trying to continue the conversation. That reinforced the feeling that I was simply another potential sale rather than someone whose business was genuinely appreciated. I ultimately purchased my Lexus from Lexus Monterey Peninsula, where Isaiah and the management team, including Robbie, treated me with respect from the moment I walked in. They took the time to answer my questions, never made me feel rushed, and made the buying experience feel personal. Most importantly, they were willing to negotiate in good faith to earn my business. We were able to reach a deal that worked for both of us, allowing them to make a sale while leaving me feeling valued and genuinely happy with my purchase. That is what I believe great customer service looks like. If you're comfortable paying asking price without much discussion, Stevens Creek Lexus may be a good fit for you. If you're looking for a dealership that makes you feel welcome, takes the time to earn your trust, and works with you to reach a fair deal, I highly recommend Lexus Monterey Peninsula. As a veteran and an educator who regularly shares recommendations with fellow veterans at my local VFW, as well as friends, family, and colleagues, customer service matters to me. Based on my experience, I cannot recommend Stevens Creek Lexus.

    Dalfay Motors - car_dealers - Updated August 2026

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