They were specifically asked to communicate via email. Additionally they were not given my phone…read morenumber. Since then they looked it up elsewhere and I have been getting nonstop calls from them even after they acknowledged that I requested email communications only. At this point they are on my phone spam list and periodically checking shows they are still constantly calling from their sales department. I've moved on to another dealership that is willing to work with me, not force me into their schedule. I've also attempted to get servicing on my vehicle there but was then quoted all these diagnostic costs and upsells. Eventually I stopped working with them and am now doing all my truck servicing at another dealership. I've been in the SC area for an over 20 years and every time I give them a "second chance" they do the same crap. I'm suspecting it's a management directive for this particular dealership to basically screw over the customer for as much money as they can as I get significantly better interactions and service at two other dealerships I've worked with elsewhere.

We had one of the BEST experiences here at North Bay Ford. Service was AMAZING. The sales team was…read morethe EASIEST to deal with and the customer service was top notch. I've dealt with lots of dealerships over the phone through text and calls but Morgan was kind, honest and super helpful. There was NEVER any pressure to purchase a vehicle, it was always straight forward and honest. The financial team worked hard to get us a great deal and when another deal came in that was better, they immediately let me know and celebrated our win each step of the way. If we have to get another vehicle in the future, we definitely will come back! Thank you North Bay Ford and especially Morgan for the BEST experience ever!

Purchased a 2014 Prius Two in early November 2024 with ~52k miles. It was priced decently for the…read morecondition of the car (basically brand new condition) -- car was as described but even better seeing it in person. Thanks Mark for the assist and the patience through the whole process! It's been about 3 months now and the car is still running great with no issues; I waited a bit to write this review. Great dealership to work with; quick and easy process with all questions answered. I definitely recommend this spot for anyone looking for their new ride. It will be worth it!

Mark and Aly are amazing! We were searching for a new vehicle and found exactly what we were…read morelooking for here. They made the entire process seamless and genuinely positive. I would absolutely recommend them to all my friends and family. -Ameer & Sulee

They were overall nice people. But I was lied to twice, and 2 months later the car need serious…read moreservice work. The sales associate told me he would knock off a grand during the process, then we started some paper work and he marked off 200. I said I would come back because the car was for my wife. Came back with my wife and he said he would knock of the thousand. Then we started doing paper work and he knocked off an additional 200. I called him out and he said that he couldn't, there was no money in the vehicle. Why even tell me that you can do something you can't do? Now the service light went on and I took it to a trusted shop, it needs a full service; Transmission and Engine. When buying the car they told me it was in perfect condition. I hear good things about Mike, but the other associate is garbage and I will never go back here or recommend them.

Brought my deceased dad's truck in for them to sell. I had not had luck selling it myself. They…read moredid the inspection and found many things that need to be fixed so it would be sold as a reliable truck. I agreed to the costs, which seemed a reasonable price. After the repairs were completed, the truck was sold quickly. The communication with the dealership was good and I am very happy with this business. I would definitely recommend Santa Cruz Motors.

Buyer Beware - Argus Co. Lacks Integrity - A Costly Mistake. They Sell Lemons and Threaten…read moreRestraining Orders When Asking for Accountability! I wish I could give Argus Co. and its owner, Michael Gay, zero stars. My experience buying a 2005 BMW Z4 was nothing short of a nightmare. I had previously purchased a car from him and trusted his word, which made this betrayal even more upsetting. The night I bought the car, the windows were fogged, and he dismissed my concerns. The next morning, I discovered the real issue--missing window seals in the convertible top. He promised to fix it, and the repair was a joke - from De Laveaga Service Center- mismatched pieces that left an unsealed, unprofessional mess. Then came the real problems. The day after my purchase, the check engine light went on. Michael shrugged it off. A few days later, my car was completely dead and needed a jump. A tire pressure light was also on from the start. Again, he dismissed my concerns. Eventually, a mechanic confirmed the car had a broken front wheel and two cracked rear tires--an unsafe disaster. I was sold a sports car with three dangerous wheels. When I pushed for repairs, he sent me to Big O Tires, where the situation got even worse. They put the faulty wheel back on. Shortly after, I found myself trapped inside the car, unable to open the door from the inside--a terrifying safety hazard. If I had been in an accident, I could have been stuck inside a burning vehicle. Then, while driving, the car suddenly lost power--engine failure. It barely made it to a parking lot before completely shutting down. The next morning, it wouldn't even turn over. I contacted Michael Gay immediately--from day two--detailing the dangerous and unethical state of the car he sold me. Instead of taking responsibility, he dismissed my concerns, ignored my emails, said my text messages were too much (most people would have a threat response dropping into your autonomic nervous system, feeling threatened by investing over $10,000 on a lemon and being told everything's OK don't worry when in fact now I have a dead car sitting in my driveway ) and ultimately he threatened me with a restraining order for demanding he fix the vehicle. This dealership sold me a lemon under the pretense of it being a reliable car. If you value your safety, your money, and your sanity, stay far away from Argus Co. Michael Gay does not stand by his sales, dismisses legitimate safety issues, and when confronted, responds with threats instead of accountability. Do not trust this business. Save yourself thousands of dollars and a world of frustration.

I can not say enough about how happy i am with my purchase. Mike is the "real deal". No BS, a real…read morestraight shooter. The deal I got was below market price and the car was better than expected. I would certainly give him a try.

Always great service and work done. I have had several cars service there and they always come out…read moregreat.

AE Motorsports missed an oil leak for a full year until my entire engine was coated in oil. My…read moreradiator belt finally snapped, I took it to another mechanic and they told me AE Motorsports completely failed the most basic service. Other people I know said the same. Over priced for shoddy work. Avoid this place at all costs. I just wish I could give it zero or minus stars. AE Motorsports is a useless auto shop.