This company gave a window of 10 am to 12 pm. I called at 11:15 to make sure I was on their…read morecalendar as I hadn't received a call and was assured that the driver would call me 30 minutes before arriving. 12:45 still no call, no show. I called them around 1pm to cancel the service call because I couldn't keep waiting on them and they acted as if it didn't even matter they wasted my whole morning. So unprofessional. I wish I could give zero stars.DO BETTER!!!!

I had the complete opposite experience of most people on here it seems. I called a couple other…read morecompanies and they were all booked out a couple of days, and their prices seemed to me to be very high. I called Mathis & Sons and they were able to come out the same day, and the price was very reasonable! Kenny, called ahead of time to let me know he was on his way. He was very professional and knowledgeable. I would use them again in a heartbeat.

The technician that came out this Saturday, 2/14/26, was named Angel. He was very professional,…read moreknowledgeable and proficient. All of my questions were answered and the work done was top-notch. My septic system is like brand-new! The cost, however, was a bit pricey.

This septic business owner Freddie clearly has lied in his response to my google review post of his…read moreinability to locate the septic tank. His company came to the home on Saturday. I live 3 hours away and did not come to the home until Sunday. My realtor also was not present when this A-1 Septic company claims they were present. My realtor told me the company showed up 4 hours before the scheduled visit he was to be present for. I therefore was not in Orlando and definitely was not present at the home as he posted. Alexander, Freddie's employee, wanted me to pay request $1375 as he claimed the bushes needed to be removed Freddie's worker, Alexander, texted that the septic tank was located behind landscaping next to the front of the home. The home inspector used a camera and located the tank 45 feet in the front yard where there was no landscaping. Last, when a camera video of the tank location from the home inspector was provided, Freddie tried to "hold me hostage" and demanded that I remove my yelp review. When I refused, he then tried to collect $275 when he provided no service. I looked his company up on the BBB website and it said he was not rated. This is a bad company!

Great service. Came right away. Family owned. Still need more work done on my moms septic tank but…read moredo far excellent service

We needed a septic inspection for a house we are purchasing on short notice. They answered the…read morephone when I called (instead of my having to leave a message & wait to hear back). The woman I spoke to was friendly, informative, & got us scheduled right away. The technician called when he was on his way as promised. The job ended up being more than estimated bc he found a second septic tank that none of us knew about, so I was ok with the increase. I can't expect them to know about something that I was unaware of. After he completed the job, I got a phone call explaining everything that was done as well as the findings & later received a report. The customer service & attention to detail was excellent. I'll definitely use them in the future.

Very prompt service we called around 2:30 pm and by 4pm truck was here. Extremely professional and…read morevery knowledgeable will definitely use and recommend to everyone went above and beyond to help us out. Price was lower than 3 other estimates......

We were trying to get a house in Winter Haven sold from our new home in Massachusetts when we…read morelearned of a previously undetected septic tank issue. Cam and his team worked very hard to help us get things sorted out. These folks are amazing. Communication was solid, rates were reasonable, and they were a pleasure to work with. I recommend them 100%!

This is a wonderful company to use and you couldn't ask for any better. I will never use any other…read morecompany but them and Larry is so professional so very kind so willing to explain anything to you and the price is good and it's just a super company. He cleaned up very good and explained everything and I thank the Lord for him

Excellent Service! From the time I first called; Meagan was very kind and attentive! And made me…read morefeel at ease as well. They were able to come out the next day and Larry was able drained my septic quickly. In addition, he showed me that the tank was drained and showed me how to clean my septic filter if I ever needed too as well. Very well pleased! Highly recommend!!

Amazing Fast service all in same day I had my septic tank pumped and a new filter and lid…read moreinstalled. Excellent communications and clean up after job done. Fair pricing, and I'd recommend them to anyone

Angel with Suncoast Septic called me within a half an hour of my request . He was congenial and…read moreknowledgeable and was on his way to my place within 30 minutes of our speaking. Once they arrived they started quickly and were very knowledgeable about my project. They took control and even though they finished after dark and after 7pm they didn't charge an overtime fee. I would definitely use this service again should I need it.

Professional, courteous workers. Responded same day within hours. Issue resolved and pricing…read morelowest I found for service. Great experience.

Second time different house. On time as promised. Quick and clean removal. Did it all including the…read morefilter for the stated price. Would use again..