Excellent very great technique feel amazing made sure I was at right pressure…read more Robert

I travel quite a bit and suffer with sciatica nerve issues. I stopped by KC Relax in Livermore and…read morewas amazed at the skill my therapist showed. Her name was CIci, (a very beautiful lady by the way) and her therapy helped eliminate the pain. I left feeling 100% better. The facility was clean, and well maintained, and I was comfortable at all times. I have returned several times since and their service always excellent!

There was a huge language barrier, which normally isn't a problem…read more I arrived and they scanned my code, I let her know there was two and she said it's okay. She walked away. She then showed us to our room. I was with my lady getting a couples massage. We were getting undressed to lay on the table and she knocked and we said one minute and she proceeded to open the door to scan the second coupon I had mentioned earlier, while leaving the door wide open and my partner was undressed. That was a problem. The massage was okay. Felt rushed at times and limited massage oil. Not my favorite massage as the two ladies that were working in there kept talking to each other pretty loudly and it was hard to enjoy the massage. After the massage was over, my lady went to the bathroom and there was a different lady at the front. She let me know that I had to wait at the front. As I walked to the front she asked who will be taking care of the $35 per person minimum tip. I said what? She mentioned that $35 per masseuse is what we should tip. I asked her that's strange.. in all of my history getting massages, I've never been told that there is a minimum to tip. She got very angry with me and slapped the table a couple times and said, I'm not going to argue with you guys.. just leave what you're gonna leave and go. I later realized they were requesting the same amount we "saved" from the coupon. I was going to tip them for their work but after the way she was talking to us and guilt tripping us for it, I ended up just walking away. Will never come back.

Their massages were fantastic and truly relieved my back tension and the pain in my hands caused by…read morearthritis. The room was beautiful and lovely, and my massage therapist (Jennifer) had a wonderful, cheerful laugh that made me feel very relaxed and comfortable!

I've come here a handful of times, and they've always been able to accommodate. I always ask for…read moreNancy, she can always tell where I'm holding my stress. Will definitely be returning!!!

I attempted to use the Yelp internal communication system and it was intermittent at best and so I…read morecalled and I told them. I said I could actually be in Livermore in 40 minutes and they were able to accommodate me. I am ever so appreciative. As for the massage itself went very well, they understood that I wanted the hot Stone to be part of the session and they just went the extra mile and I am Especially grateful because I've been experiencing some severe discomfort in my neck and for the first time ever in my lower back for a week. When I walked out 95% was no longer noticeable so I wholeheartedly recommend them. There is a little language barrier, but apparently it didn't create such a problem that I did not as a customer feel I got everything I asked for thank you. Hope to be back. I don't live in Livermore. I was visiting my daughter in Tracy. It was worth the 40 minute drive.

I've been looking forward to trying this place and my friend had given me a gift card for my…read morebirthday. Pros: - Lots of parking and easy to find location - ambiance is relaxing as soon as you enter the door. It's gorgeous inside with bright lighting, comfy chairs, lots of plants, clean, relaxing sounds, and that fresh spa scent - the staff that greeted me was so polite and took the time to explain how everything worked. She guided me through the scalp screen, offered me a complimentary beverage, and when she walked me to my spa room, she explained all the steps which made me feel so comfortable and welcomed. - the spa bed is heated so it's extremely cozy and you instantly start feeling relaxed. - I booked my treatment with Becca and she was so sweet and gentle. It is tough to be able to massage someone's head while also being precise with how you shampoo, condition, massage, towel wrap someone while working through an area where pain tolerance can be low. Becca did an amazing job. I didn't feel any tugging or pulling and my scalp has never felt so clean ! The 60 min package also came with a face/neck massage which released some pressure points. - during the blow dry, Becca was really charming and easy to talk to and the blow dry went by super quick. Cons: I really didn't have any. Great location and I hope to come back again.

Came here for the first time today with a friend, we booked the paired 60 min deep scalp treatment…read morefor 2 people (you do it side by side in the same room for a shared experience). We booked a couple weeks ahead of time beforehand and did the 2pm appointment on a Tuesday. Price was $112 per person online (before tip, I think with a discount that is going on right now?), but if you pay with cash after your appointment, they do give you a 5% discount (we got $15 off per person because I think it was from the original non-discounted price). They let you tip either with card or cash afterwards and put it in an envelope for the person who helped you. They said they've only been open 1.5 years ish which is pretty impressive! Pros: - SUPER easy and available parking, very easy to get to from the East Bay - Extremely relaxing - the ambiance was very clean with lots of plants, really chill music. I almost fell asleep during my treatment because it was so calm. - The treatment was great - my scalp felt super rejuvenated, and I could see on the ipad camera they used that it was super gunky before and so much cleaner afterwards. - They did a full 50 mins of: a short scalp massage, a really deep clean of my hair and scalp, and also a short neck massage and upper shoulders massage. There's also a 10 min blow dry at the end that felt pretty good - my hair was so soft and smelled really good - I like that they don't talk to you too much during the treatment so you can really relax and shared quiet experience with your friend! - Lots of available appointments from morning all the way to like 7pm, which is really helpful on a weekday if you want to go after work! - Gave us complimentary drink when we walked in - They were super communicative as the appointment came closer to the date. - A lot of gen-Z workers but don't be scared, everyone was pretty kind and professional lol Cons: - The only thing that I thought was weird was that I didn't see them clean the little camera probe thing between showing my friend her scalp and mine - but maybe it's because it was before our treatments and we were clean after? idk Overall we had a fantastic experience here and I want to come back for the 90 min treatment! For the discounted price right now it's a pretty good bang for your buck (not as cheap as SoCal, but cheaper than other place like Scalp suite that charge $130 or more.

The spa surroundings are relaxing and beautiful. The pool is refreshing while enjoying beautiful…read moresurroundings. My massage from Katie was fantastic. She listened to my request and delivered spot on. Alona at the front desk went above and beyond in helping me with technical details. Kudos to the whole staff.

I stayed in the honeymoon suite prior to my event there. Its a beautiful enormous room with a…read morefireplace , large white couch and huge comfy bedroom . The bathroom was dirty and disappointing. The jacuzzi tub was filled with hairs from previous tenants - the jets had a brown build up in them that came off with my disinfecting wipes. The filter for the tub was filled with trapped hairs . The shower caulking was falling down like a shoe lace and brownish. The outside baseboard was BLACK ! It appeared to be attempted white paint over it The window in the bathroom we opened for air was filled with large piles of dead roasted looking bugs . I send over the pix - I was given a partial refund and told the building was aged and working on renovations - also told the housekeeping failed to clean the bathroom area. I was extremely disappointed- was told someone from management would call - they did not. Very disappointing- I saw the black baseboard when I came a month prior - made a comment about it- was assured it was being taken care of - bit white paint is not the way to cover up mold My event was amazing though- food was good and event room was clean! Taylor Lobb was amazing!!!! Love her- she's the best! Did everything I needed - communication was great- I recommend using them for spa and events !!!

Heavenly treatment is right!! Stopped in for a deep tissue massage with Stephanie! And believe me…read morewhen I say she is the light, the way, and the truth! She was incredibly intentional with the massage and made sure to check in. My back is a touch demonic, so it takes a patient and resilient had to get it to yield even a little bit. Price for my massage was super reasonable, and I am so ready to make this my go to spot!

I have been coming here for facials for about a year and would not go anywhere else. Madison does…read moresuch an amazing job, listens to all your skin care needs, and makes the experience so relaxing.

Shout out to Vivian for always making me feel soooooo pretty! Love, LOVE your 25% off summer lash…read morespecial! Now I have extra $$$ for services! Thank you again Vivian for alway being SUPER sweet!

Sandy did an amazing job for my holiday nails i love them she was so polite fast and nice!!…read more i love the owner Jackie come and see them all!!!