shout out to Johnny, Kari, and the repair team, wonderful people and superb workmanship In…read moreWhitehouse, TX. Very kind and respectful when I voiced my concerns. All insurance details were handled quickly and clearly. My car was repaired within the timeframe estimated and looked new when I picked it up. I highly recommend Nipper's to anyone in the Smith Co area of Texas or wherever you are. I will use Nipper's for any future auto repair needs. -Janice E

Thanks to the Nippers team our 22 Ram is better than new. There was extensive damage caused by a…read moredeer running into the drivers side while going at highway speed.Thankfully, the truck is back to new, or better than new condition. We appreciate the level of craftsmanship and service we received. Thank you Nippers staff and crew.

We are full time RVERS, only in town off and on during several months of the year. To accommodate…read moreunforeseen events in both our lives and the folks at Royce's, they rescheduled three times over the course of a year. Yet, they held to their original estimate/quote, and when an unexpected part replacement ended up being required, they found a way to swap out for something on the estimate that came in under budget, and didn't raise their price. More than fair! And the work done looked great. Highly recommend!

I found myself in Longview with some damage to my car. I needed my fender and underpinning secured…read moreso I could safely make it back to Houston safely and with minimal damage from the loose pieces damaged on my car The team at Royce's Paint and Body got me in right away although I just popped in as I passed by. They were able to get me safely back on the road in 15 minutes. Great Team at Royce's. Thank you Gents!

My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

I paid almost $400 for a oil change, I took it in for low oil pressure, they looked at the previous…read moreoil change sticker and said it needed a oil change, I left with same problems 3 days later, I questioned why they didn't troubleshoot and was told it would be another $800 because timing chain cover was in the way of getting oil pan off to check screen, I took it somewhere else and nothing was in the way of removing it, beware of fraudulent charges, they will take advantage of people with no knowledge of engines

I have been using Southern Longview Automotive for several years now. They are the only mechanic I…read morewill take my vehicles to. Joe always goes over what they found in detail on my vehicle. He is exceptional at helping me understand what is going on with any given issue. He always gives me multiple options and informs me of any possible outcomes of each option. I've never met another mechanic that would take over 20 minutes on the phone helping me understand the problem and make an informed decision. They are always transparent on the parts and labor costs, and they warranty most every part that you get replaced with them. Matt, the owner, and his team are highly knowledgeable and they truly care about your vehicle running properly and safely.

my moms best friend recommended Mike's Automotive. My A/C had stopped working and I took it over…read moreand even though their power was out, they got it fixed and called me to come get it in less than 3 hours. and it was a reasonable price as well. Very friendly on the phone and in person. Its a little bit of a drive for me, but i would definitely go back and recommend them to anyone else. Thanks!

We have come to depend on Mike and his team to repair our vehicles & get us up & running again &…read morethey have been nothing but honest, friendly, responsive, & fairly priced. Within a few months of one another, both of our vehicles needed repair work. They got my car back up & running in no time, & let us know that we needed a more specialized shop for the issue with our Jeep. More recently my car needed headlight repair work done & again, they were honest, friendly, responsive, & fairly priced. I will always come back to Mike's shop & refer everyone I know to him for repairs!

I've dealt with the service department a number of times, and things break on vehicles over a…read moredecade old... I must say I was impressed, and I watched the entire crew from my rep to the crew fixing my truck. Thanks!

Within 8,000 miles of purchasing a $25k 2018 GMC Sierra with 90k miles my truck has already costed…read moreme $10k in total repairs. I let them know I was looking for a reliable truck to tow my horse trailer. After test driving the truck I requested the alignment and "Service Tire Monitoring System" warning light be fixed. They did. 2 days after getting the truck it is NOT DRIVABLE with power steering locking up on the road! Sent it to GMC and they explained that the otter tire rod was left loose, amongst other things, which is seriously dangerous and can cause a crash! JO Williams agreed to cover the cost and put me in a lender until my truck was fixed. The lender was old, unclean inside, shaky, service light on, and had a massive crack across the window shield. Only 8k miles after purchasing truck, the FIRST TIME towing my horse trailer on a trip (3 hours) and far below tow capacity it breaks down on the side of a busy highway in Houston requiring a $1300 tow home. Absolute nightmare carrying livestock. They found engine related issues requiring $1000 in repairs. 100 miles later I pull trailer to see if problem was fixed. Broke down again! Will be 7k for a new transmission this time! I did not purchase warranty but that does excuse the fact this is the vehicle/ experience I got when purchasing here. This has never been a reliable vehicle. Sorry I have to be transparent if it can help even one person not go through what I have.

Went in for an oil change, and they did it quickly; so I was in and out in a manner of minutes.read more

Great! Delivered as promised. Mgr Brock Parsley and owner, Patrick are straight shooting guys who…read moretell it like it is, no B.S.! They'll advise if there's any change to original estimate and why. They'll even keep the old parts allowing you to see exactly what they did. Give these guys a holler if you need car work done.

Rudy's has taken care of my auto repair needs for several years. They always do a terrific job at a…read morereasonable price.

I've always heard good reports about Rudy's over the past decades so took my old van there for new…read morefreeze plugs after failing to do it myself. Rudy's initial quote was $350 but only charged me $300 since the job took less time than expected. I dropped off the van in the morning when they opened then walked 2 miles home. Rudy called at 3pm saying the van was ready then drove over to fetch me after finding out I was on foot. I really appreciated that along with the lowered repair cost. I now own a dodge Neon that needs a timing belt kit plus the motor mounts replaced so will see how much he'll gig me for that.