My car was pulling towards the right so i went in for a front end diagnostic to see what was wrong…read moreand I was told I needed a front strut new tires and a front end Alignment for $1200 I agreed they kept the car for 2 full days on day 3 I was called and told the car was ready for pick up when I picked it up I noticed the car was then pulling to the left and felt like some parts were Loose under the car and also noticed some green gunk so I told them the problems they said to drop it off next week I did then I got a call the next day after I dropped it off that it was ready for pick up again I got in the car drove down the street and it felt as if it wasn't even touched I contacted them again and they suggested "you may have to get more parts" why would I need more parts if when I got a full diagnosis on the car you guys said I only needed a front strut, four new tires and an alignment? I felt as if I was definitely overcharged and would not recommend ANYONE to do business with this company!

I went to Baylor and used City Tire & Battery for my 4 years. Every time they were upfront quick…read moreand great at each service. I don't know that much about cars but they walked me through everything without belittling or talking in circles. Would very highly recommend to anyone in Waco. + they got some awesome dogs

Shane is very friendly, honest and fair with service. They analyzed the issues with my 1997 Chevy…read moreSilverado and took photos showing me why it was happening. They did an alignment 4th of July in hopes it would resolve the issue, however it hasn't. He told me to bring it back and they would install spacers at the driver's side front wheel. I'm confident he will stand by his word and continue to help until the issue is resolved.

I went in yesterday near closing time and got my tire patched. I asked about getting an alignment,…read morethey gave me a price, said it is best to schedule it, they told me today around 12:30 to 1:30 would be good. I just given them all my information for the receipt on the tire patch. I go in today at 12:50 and a guy tells me that there is one ahead of me and one already on the rack, they can do it around 3:00. The guy that helped me yesterday tells him that the guy he sent away earlier is coming back at 3:00. Then he tells me it's best to make an appointment and I told him that he told me to come back today between 1230 and 1:30. He just turned and kept helping the guy he was already helping. The first guys says he is sorry, they can get me in tomorrow. What the F are you making appointments for if you just take walk-ins and disregard the appointments? They were a huge waste of my time. Not a place doing good business. Customer Service is a Dumpster Fire

Kish was amazing with an all around service! Josh was able to help me with my car very quickly with…read morea coolant leak! He walked me through each step of the process and was transparent with pricing, only taking care of what was necessary. I got my car back within 3 days and they even offered transportation for me. Overal exceptional experience, great customer service, reliable and trustworthy people!

staff is always friendly and professional; they always answer my questions. I highly recommend Kish…read morefor your auto repairs.

Tyler & Kyle are superheroes! We lost the entire wheel on…read morethe back of a 32 ft RV, stranded on Hwy 6 in Marlin. With much ingenuity & finesse they were able to load & unload the RV and get it where we needed it. This was NOT easy as the other duly tire had a difficult time staying on without the hub assembly in place & at one point the RV had to be unloaded without it...ingenuity people! Great company and awesome young men.

was given a price for $3000 towed to laredo had my priced changed without being notify of the extra…read morecost to $3500 plus the convience fee when i had other quotes from other towing companies at $3300 for same tow to laredo so i dont recomende getting there services unless getting evrything in writing

I take my car here for oil changes and repairs when possible. The owner and team get my car out in…read morea timely manner. Prices are fair and they NEVER try to sell other products and services to me. For that I'm so grateful.

I came here for an inspection with an older car that will need a lot of repairs in the future. It…read morewas a gift from our church because our car broke down stranding us in the middle of nowhere the day before my husband was to start a new job, which was going to lift us out of near homelessness and get us back on our feet. This place was a recommendation from the people who gifted us the car. The owner was so hostile and cruel that he made me cry. Sure, I get he doesn't make money on inspections. That is not my fault. He shouldn't be doing them if it upsets him that much. If he had shown any kindness at all, he would have had a customer for life. Instead he chose to be a jerk and make an awful time even worse. I don't even know what kind of service they provide, but I do know that the personalities they provide should repel anybody even considering bringing their car here.

I have had taken my vehicles to Phillip Brown the past year over several different times. He has…read morefixed my Nissan Titan and Dodge Challenger and been honest, upfront, and explains whats wrong and how he can fix it. I Can't thank him enough for his advice, knowledge but more importantly his honest way of doing business. If you ever need someone to shoot you straight, give Jessica a call and have her schedule an appt. for your vehicle with Brown's mechanics. I will always trust them as a lifelong mechanic for me.

An expensive repair (for the part that was replaced) turned into a nightmare when it didn't "fix"…read morethe problem. Instead of being helpful, the owner was combative and rude; he even went so far as to insinuate my husband was lying about the fact the car was doing the exact same thing just minutes after driving away. Unfortunately, we picked it up after hours on a Friday afternoon, so he contacted the shop first thing the following Monday morning to let them know it wasn't fixed. They had us bring it back in, but wanted more money to then fix a different part. That is when my husband wanted to talk to the owner about why they fixed the other part in the first place and why they were charging so much more. Due to the owner's attitude and combativeness, we were reluctant to leave our car there any longer and just picked it up. We asked for the part that had been replaced because my husband wondered if it was really bad or they just fixed the wrong thing. Conveniently, they didn't have the part to give us.

Antonio is the man! Super extensive PPI, took his time, ran me through everything he saw, and did…read moregood work. Money well spent. Good people all around

They are a little slow and take a long time to get things done. But they are HONEST and do quality…read morework! Would use again!

I was on the road traveling from Fort Worth to Austin when my tire check system light came on…read morenotifying me to check my tire pressure. I pulled into Dunn's Btake and Tire repair shop and they gave me great advice on repairing my tire and getting me right back on the road again. Thank you Dunn's Brake and Tire, your help was greatly appreciate. Best to you, Michelle T.

They dont know much about Jeeps- and it seems like after a repair a new problem would occur- after…read moreseveral instances of this I decided to try someone else-