Can't say enough about this shop - and the folks there. I ordered a wheel cap from them online -…read moreand before shipping it to me - they noted a small blemish on it. They let me know ahead of time - that the blemish was noticeable - and they offered me a credit and a guarantee of free return and exchange if it wasn't satisfactory. When it arrived - the blemish was barely noticeable - and quite frankly if they had not mentioned it - I never would have seen it. Perfect example of extraordinary and proactive customer service. Thank you MTW - again you went above and beyond. Very happy customer here. Michael Del Col

They over torque wheels making them have uneven clamp wear causing uneven wear on the breaks, my…read morewife drives for work and when I inspected the breaks they had uneven wear, i had my wife ask them to use a torque stick they told her for me to use wd/40 sad a tire shop telling a customer to use a water displacement instead of doing your job correctly and using torque sticks, guess you pay for what you get. there is a reason on why they use torque specs, what if the client was an old man thinking he can try and get a lug nut off. not cool to hammer on a lug nut with an air gun USE A TORQUE STICK.. not coming here again or recommend it

Took my Silverado to be lowered and leveled off .. They did it a great job. Exact set up I wanted…read more Thank you

Armando had always been attentive to our tire needs. Prices are decent and service has always been…read morefriendly.

Thomas was so helpful with getting my tire checked fast and finding cheap & reliable options for a…read moretire along with offering to get the tire by next day! Everyone was great and very speedy, but Thomas is always super helpful and fast!!!

After checking around found Big Brand locally.After a formative phone…read morecall I made an appointment. Very pleased with the courteous technicians. Was quoted 1 1/2 hour service for 4 tires and alignment Took exactly that.Highly recommend. this shop.I will continue to use them in the future

So far, two needs met as expected for my vehicle at a very reasonable price! It is CASH ONLY so be…read moreaware, overall great shop and would recommend great customer service as well!

Word-of-mouth via our friends: energetic and helpful, good communicator, Mr. Chavez met me to move…read morea vehicle for repair. I liked his immediacy as he carefully , politely explained he got this as he planned access into a tight space. He was right, and had to take time and use math to maneuver his Silverado modified trailer into our tight parking. He even took my picture with with my cherished car! I couldn't have had a better experience.

Outstanding service with a helpful attitude. He is the only car tow service I trust with my rideread more

I am so grateful to this company for helping us to get the cars to the new property with very…read morelittle notice and in the nick of time for us to show our house. Chavez was professional, kind, and very skilled at his work. He communicated through the job about the status and I felt so at ease to know that everything worked out. A huge thank you!!!!

I have been going to Wheel Concepts for years without a doubt they are the best…read more I bent a rim they fixed it like brand new. I curb blasted a rim. They recoated it like brand new. Exact match not to mention. They even help with the most difficult run flat tire installations. Phil and the crew are passionate about their work and you will see them regularly at the local car shows. Don't hesitate to reach out to them for any of your wheels tire needs. As an owner of many sports cars and classics, thank you for all your care over the years.

Bought a refurbished wheel from this shop on Ebay. Wheel was not round. I have the BMW road-force…read morebalance results to prove it. This shop does not accept returns and does state that up front. When I approached them with this issue they immediately placed the blame on something that happened after the sale. I can understand their frustration but again in this case the wheel was off and I was left with a wheel needing further costly repair. After posting a very negative review, the seller reached out immediately to reconcile with me. He ended up paying for the additional repairs and now the car is perfect. While I wish this could've been handled a bit better, I understand one protecting their business from fraudulence. The end result helped make up for my troubles.

Fast, reliable, and great service. Definitely would recommend if you ever need a help on the road.read more

Earlier this week I needed to move my out of service car to my new address, I called around to get…read morethe best price. Romero Bros where the most affordable people in Santa Paula by far. When the driver arrived he was very professional. Glad I went with Romero Bros!

They quoted me a price on some tires. They didn't have those tires so they put a set that was…read moreVASTLY more expensive on my car and tried to charge me for them. They are not to be trusted. Huge disappointment. Huge waste of time. Do not use them.

I was 100 miles from home with a nail in my tire. After being turned away by 3 major tires stores…read morebecause it was 5.45pm. I felt like I had exhausted my options and that I was going to lose a lot of time dealing with towing it / being stranded. I looked this place up through maps and I was pleasantly surprised that the owner answered the phone and agreed to wait for me! When I got there, I waited around for a bit and then he removed the wheel, repaired the tire and I was on my way in 45 mins from when I arrived. Absolutely amazing! Saved me a lot of time and aggravation. I am really greatly for this shop and their "can-do" attitude. I highly recommend them and give them a tip.

i had a tire puncture fixed. This was done by them second time in a year…read more They are very good and fast at their work. If i have another nail in my tire i will use them again and again.

We take our cars here for general maintenance services like oil changes. We also have brought in…read moreour cars to help diagnose an issue. They are always nice, help us with the problem and charge reasonably. We appreciate that they are able to keep our older cars going. All issues are usually resolved pretty quickly.

Good people. Did exactly as promised, hit the estimate on the penny…read more I'll take our cars there again as needed