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    Ruff Life Resort

    5.0 (22 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Ruff Life Resort

    Pet boarding

    Ruff Life Resort Photos

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    9 years ago

    Great staff, you can really tell they love and care about the clients and even more important the pups that come into their shop.

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    9 years ago

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    9 years ago

    This place is AWESOME! I took my dog Lucy for the first time and was very impressed!! Andrea is amazing:)! Will definitely be back!

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    9 years ago

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    9 years ago

    Andrea treated our dog as her own when we were out of town. It's so nice to know that we have someone we trust completely with our fur baby.

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    8 years ago

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    Review Highlights - Ruff Life Resort

    My husband got in contact with LeNay about pricing and LeNay encouraged us to bring the pups for an evaluation with Andrea.

    Mentioned in 3 reviews

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    Paw Sweet Paw Pet Resorts

    Paw Sweet Paw Pet Resorts

    4.3
    (577 reviews)

    Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

    We've been bringing our pups to the Jamboree location for quite a while, and up until the beginning…read moreof this year, we had nothing but positive experiences. Last year, we brought them frequently and always felt confident leaving them there. The staff was friendly and welcoming, the facility felt clean, and our dogs always seemed happy to be there. That's why it's so disappointing to see how much things have changed since the ownership transition. Since the change in ownership, we've noticed a significant decline in the overall experience. The staff no longer feels as friendly or approachable. While there are still a few kind employees, several team members come across as cold and unhelpful, making drop-off feel uncomfortable and even a bit intimidating. It no longer feels like the warm, welcoming environment it once was. We've also noticed the facility doesn't seem nearly as clean as it used to be. Our dogs consistently come home smelling strongly of urine after daycare. We occasionally check the live cameras throughout the day and frequently see urine sitting on the playroom floors for extended periods before being cleaned up. If messes in the common play areas are left unattended, it raises concerns about how often the kennels are being cleaned when the dogs are resting. Combined with the odor our dogs come home with, it has made us question the overall cleanliness of the facility. Another noticeable change is how little time our dogs now seem to spend in the play areas. We'll pay for a half-day of daycare, and by the time we pick them up, we're lucky if they've spent more than 30 minutes interacting with other dogs. The majority of their visit appears to be spent kenneled. We choose daycare because we want our dogs to have a safe, clean environment where they can socialize and play. If they're spending most of their visit in a kennel, it's difficult to justify paying for daycare when they could be comfortably resting at home in a cleaner environment for free. Customer service has also become frustrating. Recently, one of our dogs came home without his collar. We didn't realize it until we got home, so we called the facility and were told someone would call us back because they were too busy at the moment. We never received a callback. After calling several more times over the next few days without getting an answer, we ultimately had to drive to the facility ourselves just to ask about and retrieve the collar. Pickup has also become much slower than it used to be, often requiring a long wait before our dogs are brought out. We're genuinely disappointed because we loved this location for a long time and trusted the team with our pets. Unfortunately, since the ownership change, we've experienced a noticeable decline in cleanliness, customer service, and the overall level of care. We hope these concerns are taken seriously because we'd love to see this location return to the high standard that made us loyal customers in the first place.

    Ruff Life Resort - groomer - Updated July 2026

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