Brand new puppy parents here. It's a bit overwhelming with all the training, food, vet & grooming…read moreoptions!! We tried Uptown as they were highly recommended & I couldn't be happier!!! The ease of scheduling appointments, the front desk staff & I can't even begin to describe how amazing he smells every time we pick him up. The prices are a bit higher, but as the saying goes, you get what you pay for!!! Next I'll have to try the boarding.

We absolutely love Uptown Paw! My puppy Bandit gets so excited every time we pull up--he…read morepractically runs inside. It gives me so much peace of mind knowing he's happy, active, and well cared for while he's there. I especially love the report cards after each visit--it's so fun to see how he did and what he was up to throughout the day. The staff is always so kind, friendly, and genuinely caring, which makes a huge difference. On top of that, their pricing is very reasonable for the quality of care they provide. Highly recommend to anyone looking for a great doggy daycare!

I bring my dog and my cat here ! They are all so nice and sweet and caring and patient with my…read more100000 questions . Recently my dog needed emergency surgery after getting really badly bit by another dog and even though it was close to closing time and they could have just sent us on to the ER ; they stayed overtime and performed emergency surgery on him . Saved me thousands in what the ER would have charged . I love that they don't take anything lightly , they don't brush anything off . Any concern is addressed and everything gets tested and done by the book . I've had plenty of vets before who just threw meds our way without properly checking first . Their prices are extremely reasonable , they're very nice about giving out prescriptions if you'd rather buy your meds somewhere else , the hospital is very clean and something that is a big deal to me at least - nice big parking lot -lots of spaces and in a very quiet and safe area . The girls at the front desk , the vet techs and the doctors themselves are all just wonderful people and most important - great at their jobs .

This place is all about the money. I took my pet three weeks ago for ear infection. Because my pet…read morewas constantly scratching he created infected wound. I was told that due to lack of cooperation from my pet and his pain, he needed to be sedated $698 to clip and clean infected area. I proceeded with the treatment but doctor and staff forgot to provide a cone which end up being a second visit, one day after the sedation$ 85 charge for the cone and itching medication.Three weeks later when i came back due to no improvement i was told same thing he needed to be sedated otherwise he would not be treated. I ask for antibiotics infection or solution to do it at home but apparently sedated him was the only option. Third visit $58 . My pet still or worse than when he was seen here at this location.

I'm going to let Coco review Bark City for me. As we turn…read morethe corner onto Edison, she starts jumping up and standing on her hind legs to get a better look at the entrance. Once I pull up the car in the parking spot, she immediately turns towards the car door waiting for me to come and put her leash on to go to the entrance, with her leading the way. She sits right next to the entrance gate while I check her in. Once in the anti-room, she greets the staff member and goes to the door that leads to the yard patiently waiting for her to open the door. She looks back like saying "see you later" and she's off. When we come to pick her up, she's always excited to see us, exhausted from a day of frolicking with other dogs. A happy dog for sure!! That's what matters. Thanks Bark City. PS. We also boarded her one time for 5 days. They took great care of her.

Highly recommend this place, my dog is always so happy when he sees where we're going. The staff is…read moreincredible very professional and very sweet. I've even done boarding with them and I can't say anything but great things. Thank you, Bark city for taking the stress out of my work trips knowing Hank is safe

I just wanted to express my heartfelt thanks to Sharon for the outstanding care and grooming you…read moreprovided for little Dottie girl. The attention to detail, patience, and genuine love for animals truly shine through in your work. The hand made outfits were so cute for my kids to dress her up in. When we picked her up she smelts amazing. I'm a Dad out numbered 3-1 and was traveling from San Diego back home and needed to break up the trip from my three young kids. On a Sunday, Sharon opened up her doors and adjusted her schedule so that she could see Dottie and that allowed us to go to Knott's Berry Farm for three hours. It was a blessing and we are so grateful. Thank you for going above and beyond to ensure Dottie was comfortable and looking great. We'll definitely highly recommend your services to other pet owners! We give it Five Paws of Approval as a family.

This was our first time having our pup Leia groomed at Paws Above the Rest. Sharon is a wonderful…read morehuman and an excellent groomer. She took care of our little princess and the results were great. Highly recommend!!

Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

We've been bringing our pups to the Jamboree location for quite a while, and up until the beginning…read moreof this year, we had nothing but positive experiences. Last year, we brought them frequently and always felt confident leaving them there. The staff was friendly and welcoming, the facility felt clean, and our dogs always seemed happy to be there. That's why it's so disappointing to see how much things have changed since the ownership transition. Since the change in ownership, we've noticed a significant decline in the overall experience. The staff no longer feels as friendly or approachable. While there are still a few kind employees, several team members come across as cold and unhelpful, making drop-off feel uncomfortable and even a bit intimidating. It no longer feels like the warm, welcoming environment it once was. We've also noticed the facility doesn't seem nearly as clean as it used to be. Our dogs consistently come home smelling strongly of urine after daycare. We occasionally check the live cameras throughout the day and frequently see urine sitting on the playroom floors for extended periods before being cleaned up. If messes in the common play areas are left unattended, it raises concerns about how often the kennels are being cleaned when the dogs are resting. Combined with the odor our dogs come home with, it has made us question the overall cleanliness of the facility. Another noticeable change is how little time our dogs now seem to spend in the play areas. We'll pay for a half-day of daycare, and by the time we pick them up, we're lucky if they've spent more than 30 minutes interacting with other dogs. The majority of their visit appears to be spent kenneled. We choose daycare because we want our dogs to have a safe, clean environment where they can socialize and play. If they're spending most of their visit in a kennel, it's difficult to justify paying for daycare when they could be comfortably resting at home in a cleaner environment for free. Customer service has also become frustrating. Recently, one of our dogs came home without his collar. We didn't realize it until we got home, so we called the facility and were told someone would call us back because they were too busy at the moment. We never received a callback. After calling several more times over the next few days without getting an answer, we ultimately had to drive to the facility ourselves just to ask about and retrieve the collar. Pickup has also become much slower than it used to be, often requiring a long wait before our dogs are brought out. We're genuinely disappointed because we loved this location for a long time and trusted the team with our pets. Unfortunately, since the ownership change, we've experienced a noticeable decline in cleanliness, customer service, and the overall level of care. We hope these concerns are taken seriously because we'd love to see this location return to the high standard that made us loyal customers in the first place.

Exclusive Boarding is a great option for small dogs. When I visited, the regular K9 clients were…read morehaving a play day, and it looked like a lot of fun. My dogs had never been boarded before, and I'd never been away from them, so finding the right place for a 17‑lb dog and a 75‑lb dog felt stressful. Ryan could take my small dog, but my big girl needed a different setup. He then suggested in‑home boarding with Myriam, which turned out to be the perfect fit. I toured several kennels, even the upgraded "suite" options, but the constant barking made my big dog anxious. Myriam's home was the complete opposite--calm, comfortable, and clearly designed with big dogs in mind. My dog relaxed with her right away. She has a large enclosed yard where my pup spent hours playing fetch, and Myriam sent daily updates and photos throughout the five‑day stay. As a bonus, since she wasn't watching any other dogs, she welcomed my small dog too, so they could stay together. I'll absolutely return to Myriam for future boarding. I trust her, and most importantly, my dogs trusted her.

Ryan and Jane were so amazing. I told them my Japanese Chin, Frankie, was reactive to other dogs…read more They offered to meet him and give me a tour before watching him. The visit went well and I thought their house was so perfect for the dogs. They have access to the whole house, including the garage that has been converted to what looks like a doggy daycare, and the whole backyard. They ended up watching Frankie twice while my family was out of town. My brother ended up having them watch his dog as well. The dogs had a great time and there were no issues. Thank you Ryan and Jane!

We recently left our puppy, Boba, at House of Woof for his first overnight onboarding with added…read moredaycare, and we had such a great experience! Boba had an absolute blast. You can tell the staff genuinely care about the dogs. They're so kind, attentive, and communicative. We loved receiving email updates with pictures throughout his stay, which gave us so much peace of mind, especially since it was his first time. One of our favorite features is that they have cameras, so we could check in and watch Boba playing and having fun anytime. It made us feel really connected and reassured. A special shoutout to David. He was incredibly friendly and explained everything clearly, which made the whole process smooth and stress free. Overall, we felt so comfortable leaving Boba here, and it's clear he loved it too. We will definitely be bringing him back. Highly recommend!

In response to your response to my review. Your "private play "is 20 minutes while the rest of…read morethe time diego was thrown in a crate. That's what I was informed the day that he went for 4 hours and he only played 20 minutes . When the incident happened with diego being grabbed by a big dog, you guys gave it no importance, since that dog continued to be in open play ( I saw him on the camera all the time ) I am surprised the staff saw diego showing teeth, most of the staff there are on their phone all the time, not paying attention while they supposed to be "watching the dogs". With the exception of a couple of people that showed cared but they were not there when diego supposedly showed his teeth. Diego is a very lovable small dog, he is not a big vicious dog, and is very strange that at Paws Chateau he NEVER shows teeth or does any of the things you said, in fact, all of the staff there love Diego, and he has fun with the other dogs. In your daycare you guys never even checked to see if he was up to date with vaccines, just like you probably don't check anyone else's . So it surprises me that this facility says they care for the animals.The truth is that you are right, digo likes to cuddle or be loved and the staff was too busy on the phone to be paying attention to him.

I was looking for dog boarding at the very last minute and Wendy was very accommodating in taking…read morein my 2 dogs. I literally booked with her 2 days before the stay. My 54 lb Jindo does not do well with strangers, she is all bark but no bite. I was very anxious bringing her to any dog care but Wendy was willing to do an assessment prior to their stay. This was my very first time doing any sort of dog care so I was really worried about leaving them. They did really well and my other dog had so much fun (he's a social butterfly). The main reason I chose this place vs all the other dog boarding is because they offer a "home" living experience rather than a facility/warehouse. My dogs always freely roams the house and lays on our bed, couch, wherever they please so I wanted something similar and Wendy's house provided that. I couldn't bare the thought of them being kept in a narrow sleeping quarter locked throughout the day. Thank you for taking great care of my babies! This place will definitely be my go-to for any future dog boarding.

August 11th The Day We Lost Louie…read more Our six-year-old French Bulldog, Louie, died from heatstroke just two and a half hours into what we were told would be a four-hour trial day at this daycare. We were told the purpose of the trial was simply to see whether Louie could get along with other dogs. We were never told that he would be taken to a dog park or participate in strenuous outdoor activity. We chose this daycare because the owner told us she owns a French Bulldog herself, and because the daycare had very good reviews. We trusted that our French Bulldog would be understood and properly cared for. What happened that day is something we will never forget. 9:00 AM -- We dropped Louie off for his four-hour trial. 9:30 AM -- Just 30 minutes later, Louie was taken to a dog park for outdoor activity without our knowledge. We had never been told that he would be taken off the daycare premises or to a dog park. The temperature that day ranged from approximately 77°F to 85°F. 10:18 AM -- According to the daycare, Louie vomited after the activity. We were not informed when it happened. 11:30 AM -- More than an hour after he vomited, we received a photo of his vomit. At the same time, we were communicating about payment and completing a reservation for his future stay. We were given no indication that Louie was experiencing a potentially life-threatening emergency. 11:45 AM -- We received a phone call telling us that Louie was not breathing. 12:00 PM -- Louie was pronounced dead from heatstroke. Our dog went into the daycare alive and healthy at 9:00 AM. By noon, he was dead. What is especially devastating is what we learned afterward. We were told that they had never seen Louie breathing so heavily before. We were also told that they had tried giving him water, but he was vomiting. For a French Bulldog, excessive panting, vomiting, and difficulty breathing in hot conditions can be serious warning signs of overheating and heatstroke. French Bulldogs are particularly vulnerable to heat because of their shortened airways and difficulty cooling themselves efficiently through panting. Yet during the critical period when Louie was apparently struggling, we received no immediate warning and no update about his condition. The owner was also not present at the daycare at the time. We later learned that she had a doctor's appointment, which contributed to a delay in communication. While the adults were dealing with schedules, appointments, and communication, Louie was suffering--and we knew nothing. This was supposed to be a simple four-hour trial to see whether Louie could socialize with other dogs. We never agreed to have him taken to a dog park in temperatures reaching 85°F. We never imagined that he would be subjected to strenuous outdoor activity in hot weather. We are devastated that Louie was placed in this situation while in someone else's care. We trusted this daycare because we believed they understood French Bulldogs. That trust was shattered in the worst possible way. Louie was in their care. We trusted them to keep him safe. We expected him to come home. He never did. Louie was not just a dog. He was part of our family, and we will never get him back.