I had an extremely disappointing experience at PetSmart…read more I took my dog to a scheduled appointment at the Banfield Pet Hospital located inside the store. Since Banfield was open, I had to enter through PetSmart, which is the only way to access the clinic. When I was leaving after my appointment, I briefly stopped to look at a dog collar that caught my attention. Immediately, an employee approached me in a very rude and aggressive manner and told me to leave because the store was closed. I explained that I was only there because my dog had a scheduled Banfield appointment and that I was already on my way out. I also told him there was no reason to be so rude. Instead of calming down, he continued to treat me with disrespect and hostility all the way to the exit. I have never felt so unwelcome and mistreated as a customer. Because of this experience, I will never spend another dollar at PetSmart. I am also considering switching my dog's veterinary plan so that I never have to return to a location where customers are treated so poorly. It is unacceptable for employees to speak to people this way, especially those who are simply attending a scheduled veterinary appointment. PetSmart should do a much better job training employees on basic customer service and respect.

If you want fish do not go here go across the street one of the staff members there at petsmart is…read morea saying this respectfully a light skinned man who is very rude I have owned fish my whole life and the fish I was going to get I always owned but he thinks he knows everything about fish mind you he gets paid $17 an hour but wants to bust someone's balls over feeder fish that I was going to be giving to my turtle at home he said the 15 gallon tank wasn't big enough for 4 FEEDER FISH and wouldn't sell me the FEEDER FISH if you don't want fish to be FEEDER FISH don't mark them down as FEEDER FISH! This guy is a guy who will bust your balls over fish you have experience with and the proper care but talks to me like I'm in the wrong... DONT GO HERE FIR FISH OR GO WHEN HES NOT THERE!!! ( always a long wait to get fish understaffed)

My experience at this establishment was highly disappointing even though I did receive a full…read morerefund, which was greatly appreciated and I felt was deserved. I entrusted my dog's grooming to an employee named Henry, whom I believe misled me regarding his capabilities. When giving specific instructions, Henry admitted he wasn't a professional groomer, but assured me he could handle the job even though I offered to pay a cancellation fee. He said he didn't want his time wasted and was very persistent that my dog get groomed. He said he would prep my dog for the certified groomer who would be doing the trim at the end. Upon picking up my dog, I was shocked and upset to find that she had received a full haircut instead of the requested trim, which was completely unsuitable for her breed (a woolly husky). The cut penetrated her undercoat which allows her to regulate temperature in the summer. Henry, rather than taking responsibility, argued that I had requested a haircut which was "appropriate for a husky", which is untrue. Fortunately, the groomer, Karyn, who understood the situation apologized sincerely. Upon closer inspection at home, I discovered that my dog still had matting, had a very uneven haircut, was unexpectedly covered in oil (which was not the case when I dropped her off), and her feet were still dirty,--issues Henry had claimed he would address but did not. Following my initial concerns, I had a phone call with the owner of the Dirty Doodle, which further highlighted their unprofessionalism and unwillingness to accept responsibility for the poor service. In conclusion, I cannot recommend this establishment, particularly for owners of long-haired dogs. It appears they may be better suited for grooming short-haired breeds. I had to get my dog groomed elsewhere same day.

A couple of hours at The Dirty Doodle was just what my beloved Goldendoodle needed after having…read moresurgery and a week of radiation (the various shaved areas for IV's and incisions were starting to grow in, and the rest of his nice hair was long), and I found them after searching for a place with GOOD reviews that could get him scheduled soon. I talked to Sarah (one of the groomers that shares space with them) and she completely understood the situation, as well as how "needy" he would be since every time he had been dropped off somewhere lately, surgery or something scary had happened. Sarah was able to schedule him in just a few days, I dropped the boy off first thing in the morning and he was definitely soothed by her calming personality. When I picked him up a couple of hours later, he looked terrific and wasn't as crazed as he usually is after he has been without me! Sarah is in a room by herself, so it was just a one-on-one with music, so he wasn't freaked out by a lot of dogs running around and barking. Sarah understood the situation of a sweet pup who is just getting older with medical issues (cancer and arthritis), and that made me feel so much better. She operates her grooming business as All that Jazz Grooming, you can reach her there or connect through Karyn at the Dirty Doodle (love that name!!). Woof Woof!!

Carol is amazing at her job! And she gives insightful tips to help new time parents as myself!read more

After our dogs groomer moved out of state, we had a couple bad experiences with interim groomers,…read moreuntil we found Carol. Carol and her son did an amazing job on our bichon and havanese. Their prices are very fair and Carol texts me when she's 30 minutes out, which is great! They are never there more than a couple hours.

Sassy Paws did a beautiful job cutting our 25 lb double coated pup. She looks and smells great!…read moreThey did the whole service in 2 hours, which we were pretty surprised by, because usually it takes half a day and drying takes really long. Not sure how they get it done so quickly. Our dog's favorite part was running around and playing with all the other dogs who were waiting to get groomed lol. Our pup definitely loves the "cage-free" stay! The service was not cheap, but they did a really great job- no stray hairs for me to clean up once I brought her home. Happy to support a local business!

My dog needed a nail trim. I was able to walk in without an appointment. They were very good at…read morehandling my big baby.

On June 7, I purchased an angelfish and three cardinalfish from Petco during a promotion. The…read morefollowing day, all of the new fish showed signs of velvet disease. Within about five days, they had all died--along with two fish from my main display tank. I returned to Petco, but was informed they do not offer any guarantee. What's even more concerning is that the tank where I got these fish still contains around 20 fish that remain for sale. Anyone who buys from that tank risks introducing disease into their display system.

We got a round of vaccines for our kitten. We have several animals and have never had an issue with…read morethe Vetco clinics we have been to before but today we went to a new one and we will not be returning. My appointment was at 12. We go in, get seen, and leave. I have three issues. 1)the woman he checked us in was clueless. She was very nice but didn't know the answer to a single question I asked. 2)this same vet seemed more interested in pushing products to us that anything going on with the animal in front of her. 3)this was the clincher. Everything' else mentioned above I can grin and beat it. What I cannot abide is me looking to ask a question to one of the FOUR vetco staff members and being told they are unavailable. Can you page one I asked? No I cannot they are on break. Ok. See you never

First time doing a mobile grooming service. If six stars were an option, I'd give that. Matt was…read moresuper friendly meeting Milo and understood his nervousness in this new venture. Milo is my best friend and I felt very comfortable leaving him in Matt's hands. Fast forward to when he was done... Perfection. Milo looks amazing and I will tell everyone to call Bubbles 'N' Bones. Thank you for being amazing at what you do.

These guys are amazing. I needed a very last minute bath and groom and honestly, our dog has never…read morelooked better. They came to us within a couple hours and our dog was so happy after (usually at other places he is more shaken up). Thanks to BnB for the last minute help and a great job!

DO NOT BRING YOUR DOG HERE! She is the worst; she is by herself and can't even handle my 10 lb dog…read more She never goes above and beyond for any client. She makes appointments based on her schedule and not the clients. She doesn't sanitize her equipment either. Very forgetful, doesn't remember your dog from another dog. WORST PLACE EVER! If you love your DOG, they will not be HAPPY at Happy Bow Bow! The only one that is happy is the owner!

Hey I love this place and bring all four of my dogs there! They are treated well attended to rather…read morethan in big grooming companies and the dogs are given space and a treat at the end for their good work! The owner is super nice and the price is super affordable definitely recommending to friends!!!

Kathy and her team are amazing at what they do. Prices are on point. Service is remarkable.read more

Second time going to this place and they were extremely rude. I didn't even get greeted when i came…read morein to drop off my dog all i got was "who's this" and they took him in the back...didn't even ask what i wanted for a cut or any changes needed. I asked for them to please not shave my dog because i want to keep him hair longer for winter. Later i then called to ask how much longer he would be there because it was his 2nd time at this new place and i dropped him off at 10:30AM and it was now 2PM...they started raising their voice at me saying they need another 2-3 hours and I asked how come since he had already been there for so long. They continued to give me attitude and tell me they're busy and things change on a day to day basis (which i understand considering everywhere is like this due to Covid) but you NEVER should speak to someone like this. I told them i didn't appreciate their tone with me when all i asked was how much longer because being at the groomers is very stressful for dogs and he had already been there for over 3 hours probably in the crate. She then told me that they hadn't even started working on him yet... so finally i said just leave him don't start cutting him and I'll come pick him up and take my business elsewhere. When i get there there's another customer standing there and you guessed it..a complete change in attitude, greeting me and saying hi are you here to pick up so and so? I'm like yes...and i look at my dog and they SHAVED HIM!! And didn't even finish apparently because they told me they didn't even start on him yet? So they lied and decided to shave him....he's completely butchered. I took my dog and walked out. His hair is all uneven on his back in different lengths and they chopped his face all messy and half cut his little legs. Do not go to this place!! I'm never one to be a Karen but seriously I am mortified on how they spoke to me considering i am a young woman being 22 years old i was in utter shock how disrespectful they were especially in these crazy times kindness goes a long way and this place DEFINITELY isn't it.

We were told by the last grooming salon that they could no longer groom "Harvey" because he could…read morenot stand for long periods (arthritis) my husband located Super Dog and she stated she would accept our pet, well Harvey was groomed yesterday and the groomer did a beautiful job he looks adorable. Thank you Super Dog for your kindness and excellent skills.

The place was spotless and so were my two dogs when I picked them up! Cirene ( the groomer) did an…read moreamazing job! the pricing varies depending on the starting condition of their coats but it was very fair when you consider all the work. Next week, I'll be bringing my third dog, who could not go this time. Then after this, it's your appointment once a month for all 3 of my Shih tzu dogs! Make your appointment soon because I can see that place getting busy!