I have a parrot and contacted several pet sitting companies looking for someone with bird…read moreexperience. Doggy Lama was the only company that responded that they had staff experienced with birds. Dani came by to meet my bird before my trip and did a wonderful job taking the time to get to know her and understand her needs. Unfortunately, my travel plans changed and I ended up not needing pet sitting services this summer. Even so, I wanted to leave a review because I was so impressed with the company. They were responsive, professional, and genuinely seemed to care about both their clients and their pets. Communication was excellent, and their website made scheduling and payment incredibly easy.

I have been working with Doggy Llama's trainer Vero Chavez Rojo for almost a year and she is…read moreoutstanding! Archie, my big rescue shepherd lab mix, is a sweet heart, however, he had a really hard first year of his life and I needed a lot of help with his sensitivity and reactivity. I tried several trainers and Vero's special touch has done the trick! What is special/unique about Vero: - Vero is very knowledgeable about all things dog-related and really takes the time to understand what is going on specifically for you and your dog - She is very kind and practical with her training and makes it simple so that it's easy to follow and be consistent - Vero is encouraging and supportive to help me feel more confident in what I am doing with Archie which is as important as anything else - Vero follows up and is very curious about how things are going and is eager to work with me to adjust as needed - She cares about the whole dog (and person : ) and helps to figure out what is going on health-wise since it is likely contributing to behaviors - We have been able to address a number of things with Vero that I was not able to make much progress on with other trainers - Vero continues to build on what we have learned whereas with other trainers I felt we kept working on the same thing and/or often regressed without much continual progress - Vero is very positive and clear in her communication which is incredibly helpful along the way

Hands down, Christi is the best dog walker in the East Bay. She is a first a dog lover, who is…read moreconscientious, organized, and thoughtful. Her pack walks exhaust the dogs while being safe and exciting for them. Her dog sitting sets my mind at ease as she knows dogs, her level head and knowledge ensure peace of mind while we are away.

this is also a long overdue review, I have used BARK AROUND THE BLOCK for many years. and…read more her staff are excellent. my dog; Rommel, a French bulldog he absolutely loves walking with her. She socializes the dogs with the group walks offered in the afternoons or morning walk. during the ongoing months The scheduling and communication is excellent ! My dog has improved greatly in all aspects of his socialization as well as his obedienc. Believe it or not for his breed he is so chill now. He loves his group walks! The trails are varied which is fabulous and keeps it interesting for the dogs. I have been extremely pleased with the excellent level of service provided by Bark Around the Block She is deserving of the Best Dog Walker of Alameda for the consecutive years, it has been awarded to her Company!

We took our 3 month old kitten here while we when to Tahoe…read more Let me just tell you, the facility is top notch. Super impressive operation. The owner Pam is super professional and sent us daily updates of our kitty. This is definitely going to be the place we used to board our pets.

I would highly recommend Critter Pet Care to any pet guardian/owner (even guinea pigs!) Their love…read moreof all animals shows from the lush inside arrangements where cats and dogs stay (separately, of course) to updating the yard with new astroturf for dogs to have more fun playing outside. I am sure my dog would agree as shown by him literally starting to whine with anticipation when we get close to the freeway exit. Pam has also been incredibly helpful and understanding while I continue to learn how to raise my very first dog. I also consider her a bit of a cat saint for all the cats she has helped.

It was the first time with put our little Lily in a boarding house and we were nervous at first,…read morebut Lily was so well taken care of that we would not hesitate to use Cutie Pawz again!! Lily had a wonderful time playing with the other dogs and she was totally happy there. Wendy sent use cute videos and pictures almost daily, which took our worries away! I highly recommend Cutie Pawz if you need a good and caring boardinghouse!! Thank you Cutie Pawz Sonya

I can't say enough good things about this boarding experience. My dog, Lola, can be a little…read moresensitive with new environments, but they treated her like she was part of their own family. From the moment I dropped her off, I felt completely at ease. They were attentive, communicative, and genuinely invested in her comfort and well-being. I received regular updates, photos, and notes about how she was settling in, which meant the world to me. It's clear they understand dogs on an individual level -- their personalities, quirks, and routines. When I picked Lola up, she was relaxed, happy, and clearly well cared for. No stress, no overwhelm -- just a tired pup who had a great time. The facility was clean, safe, and thoughtfully run, and I appreciated how organized and responsive the staff were. I absolutely recommend this place to anyone who wants their dog cared for with kindness, consistency, and real attention to detail. Lola will definitely be coming back!

Emily was amazing! She was very friendly and easy to get along with. She is also flexible when it…read morecomes to scheduling drop off and pick up times. She was very thorough with her instructions and reminders. She gave us pictures of Twix (our dog) while we were on travel and that was very comforting to know that Twix settled and ate well and that he too was also enjoying his time. I will work with Emily again whenever I need a dog sitter. Great job, Emily, and thank you!

We originally found Emily when my work converted to a hybrid schedule and we needed someone to come…read morea few times during those days to let our puppy Mango out of her crate to get some play time, potty, and get fed. Mango seemed very comfortable around Emily, and she even sent us a picture while she was over watching her. We also discovered that Emily does daycare during our conversations with her, and have since tried that route once. It has worked out well knowing that Mango has someone to keep an eye on her throughout the day while we're gone, and not just barking up a storm while locked in her crate all day. Emily communicates primarily through text, which has worked out well for us in coordinating logistics and communicating schedule and updates.

I have brought my dog to Happy Hound for over twelve years, after we tried another doggie day care…read more The staff at Happy Hound knows and cares about all the dogs, they have a thoughtful system for placing every dog in the appropriate group based on the dogs' energy level and temperament (mine is cranky with other dogs and wary of people), and the staff (all great) really understand how to accommodate different dogs -- no matter the size, breed or personality. For years my dog was there five days a week as I commuted into the City, and I always knew she was safe and happy there. Really the best facility for boarding dogs. M.A.B.

Update following the owner (Suzanne)'s response:…read more I appreciate the business taking the time to respond. I want to clarify a few points for transparency and for prospective customers considering Happy Hound. My concern was never the existence of a first-day assessment fee, but the value delivered. I have used dog daycares across NYC, Chicago, LA, and San Francisco and have never encountered one that charges more than a standard daycare day for a first-day evaluation. In many cases, the first day is complimentary. That context shaped my expectations going in. When I called to book, the 3:00pm time slot was the only option presented to me by Happy Hound. At no point during booking--or after the tour--was it communicated that the daycare credit would apply the same way regardless of whether my dog attended for a full day or only a couple of hours. Without that clarity, it is entirely reasonable for a new customer to assume that paying for a full day would result in receiving a full day of care. That is where the communication breakdown occurred. I am not disputing the sequence of events shared in the owner's reply. My concern is with the policy itself--specifically, requiring payment for a full day of daycare while not delivering a full day of service when scheduling limitations come from the business. The outcome was that I paid for care my dog did not receive. A prorated refund for the unused portion of that day would have been a reasonable, customer-oriented resolution. Sharing this simply so other prospective customers understand how the onboarding process and policies work in practice.

Two years ago, I decided to drive my cat, Margie, home to Southern California. Long story short, it…read morewas a nightmare, and I decided to find a trusted cat sitter. I did my research on various pet sitting agencies in the area before deciding on Rene. When I reached out, she was extremely responsive and came to meet me and Margie to get a sense of Margie's personality as well as to see where I kept Margie's food, litter, etc... Rene was great at engaging Margie and not a single claw was seen that day. Since then, I have asked Rene to take care of Margie during the holidays and occasionally when I am out of town at the same time as my roommate. Rene sends me updates with pictures everyday and even takes care to describe Margie's mood to me that day. She makes sure I've arrived home so Margie doesn't go hungry and keeps my space very tidy--I believe I once returned home to find my room cleaner than I left it. Rene has also been able to fit me in very last minute and is extremely flexible with her hours. She has been caring for Margie for over 2 years now and I deeply appreciate how reliable and consistent she is, often going the extra mile to make sure Margie is happy and healthy. I love that I have had Rene check in on Margie for the last two Christmases and Rene not only took great care of her, but left her a Christmas present both years. Little gestures like this only add to the list of reasons that make me confident in my choice of cat sitter and I am comfortable recommending Rene to anyone looking for a competent, trustworthy, and thoughtful cat sitter!

Rene has been looking after our cat since she was a kitten and we really now wouldn't want anyone…read moreelse! She is extremely caring, professional, reliable and organised. Always sends multiple pictures and updates so that we know all is well. Our cat was sick (not serious sick!) a little while ago but we didn't have to time to pick up meds from the vet so Rene went for us. I completely trust her and our cat loves her! We have had pet sitters in the past for our previous cat and we used the usual apps but I feel there's a bit if hit and miss and not as much real care. Rene is by far the best pet sitter we have had and I can't recommend her highly enough.

When I first adopted a shelter dog at 7 yo, he stayed here and was overwhelmed and had anxiety from…read morehis past. The staff here was able to accommodate him and updated me. I trusted that he would be safe with them. I took him to boarding school for two months to fix his past traumas and let him do a one month daycare here afterwards. He seemed a lot better with more socialization. Thank you to wag hotel Oakland for being patient and letting my dog thrive. I would recommend the 30 day daycare if pet parents are busy with their day or want socialization for their dogs

Shame on you Wag Hotel!…read more I scheduled boarding for my dog Hans at your facility back on 1/28 in preparation for a trip to Japan on May 3 - 8, which you accepted on 1/31. However, when we arrived at your facility on May 2nd, the day before my flight to Japan, your front desk staff informed me that Hans' 5/2 - 5/8 boarding was being denied due to him having a heart murmur condition. Even though I've been a loyal customer to you for over 10 years; and that Hans' heart murmur condition had already been noted in your system since 2024; and given that my flight to Japan was less than 24 hours away; and given the fact that your facility waited until I was at the checkin desk in order to inform me of Hans' boarding denial; I was still told that there was nothing that your facility could do and that it was simply following company policy. Luckily for me, I demanded to speak with a manager who then took it upon himself to assist me in finding another facility that would board Hans at the very last minute. So kudos to that manager. However, you should know that he had to make several calls going down your "other recommended facilities" list in order to find a facility that was willing to board Hans on such short notice even with him having a preexisting heart murmur condition. So again, kudos to that manager. So unfortunately, this is how our relationship ends after I've been a loyal customer to you for over 10 years. Policy aside, not only should I have been notified far in advance to my May 2nd boarding schedule, but that I should have also been given an accommodation due to the last minute nature of your notification. It was simply amazing to me to hear both your Manager, and your front desk staff all admit that a notification error had, in fact, been made by your boarding authorization unit, but due to company policy there was nothing that could be done and that Hans would simply have to boarded elsewhere. Obviously, both my years of customer loyalty and the fact that your authorization unit had made a horrendous mistake, made absolutely no difference whatsoever in my situation. So goodbye, and again shame on you Wag Hotel!

Fantastic web app to manage the account. The sitter that has been assigned to me, Autum, is…read morefantastic. On the walk through before our first sitting, she understood right away what needed to be done. Every day she sends a report with photos. It really is so nice to see the pics of my kitties every day when I'm away. Autumn thus far has been available short notice which my previous sitter needed at lest 2-3 weeks advance notice. On top of that, she is cool with coming every other day which saves me a ton of money. I suspect I will be using Fetch! Pet Care's services for a long long time.

Members of the Fetch Team picked up my two dogs, twice a day, and took them to Briones for…read moreoff-leash adventures. My dogs loved it and it so eased my conscious as my work schedule at the time was very long hours. I have also used them on an "emergency basis" when I took sick and a Fetch team member came to my house and exercised a new puppy who needed a great deal of attention. They are wonderful!

Kaity and Tim are the best! They have cared for my cat, Riley, many times over the years. I am…read morealways able to enjoy my vacation without a worry. They are reliable, responsible, affordable and loving. Kaity's vast experience means she can give medication, or whatever else is needed, to even the most difficult pet.

Kaity and Tim are awesome, we felt really safe and secure with them coming into our apartment to…read morewatch over our furbabies whenever we went out of town. They were great at communicating throughout the trips, and even got our super timid kitty to hang out and play a bit. We also loved supporting a local small business, which they run very well and professionally. Our place always looked great when we got back, and our kitties were happy and very clearly well cared for when we were away. They were also amazingly accommodating and understanding when I got a few dates mixed up, and were able to add a few visits in on really short notice, which was so appreciated given it was 100% my mistake. Highly recommend Fuzzy Britches! Thanks Kaity and Tim :)