First visit went well, very impressed with information and as well as space for large and small dogs

hands down! terrific-if there were more stars i would give them. i met laurie when she first opened and my pup, riley started coming as soon as he completed his puppy shots. you will love bringing your dog here!!!!! read more

We love Ruffin' It!!! We have used other Dog Daycare for previous dogs, and just love it here so much!! At other places our dogs would always smell SO bad after going. This has never been the case. You can tell the staff takes great pride in the facility. Every single time I'm impressed by how clean it feels... They give out doggie report cards each visit, and it just warms my heart every time! I can't recommend Ruffin' It enough! It has been such a blessing for our crazy pup to run off energy each week. Keep up the Great Work!! read more

I left my two dogs at Ruffin' It over Labor Day weekend. There were both good and bad aspects of my dogs' stay at the facility. Good: Registration/scheduling process was easy over the phone, and the person I spoke with was very knowledgeable and thorough. I emailed a question a couple days later and received an instant response. The building was very clean and organized. All the employees I encountered appeared extremely professional and friendly. Ruffin' It texted me two out of the three days with pictures of my dogs. I've noticed some other facilities have 24/7 webcams set up so you can check on your dogs at any time -- it would be awesome if they could find a way to do that here. Minor Gripes: The pictures the first day looked somewhat like they were part of a hostage negotiation. :-/ I may be exaggerating a little on that part -- I'll post the pictures here and you can be the judge. I'd prefer to see my dogs doing something (playing, eating, exploring, anything really) rather than just receiving a close-up picture of their faces. Pictures the second day were a little better in that regard. (They appeared to be pictures of the dogs being let outside to go to the bathroom.) I also would have loved to receive some kind of report on my dogs' activities. Did they eat their food? Are they barking a lot, or staying calm and relaxed? How are they interacting with other dogs? I got a short report about the last item on the first day, then had to prompt for additional info the second day. Received nothing on the third day. I know this wasn't promised but would be great information to have. My dogs can be a little temperamental around other dogs, but I wanted to try them out in daycare in the hopes that some socialization would help. From the text I received on the first day, it appears they weren't ready for a full-day of daycare, and I believe Ruffin' It did not charge me for daycare. However, an itemized receipt would have been a great tool so that I could easily see exactly what I was paying for on the spot. I determined I wasn't charged for daycare by looking at the prices on their website and comparing them to the total amount I was charged. Bad: Here's my biggest concern -- my dogs normally eat Honest Kitchen (dehydrated food that you have to add water to) mixed with some Wellness kibble. I had emailed before their stay asking if this would be something Ruffin' It could prepare each day. I got a reply saying it would be no problem. I carefully bagged up the dehydrated food and kibble in separate baggies for each day (12 bags in total), labeled the baggies, and included simple two-step instructions for how to prepare the food. Basically mix the dehydrated food with 2/3 cup water (measuring cup and spoon provided by me) and then pour the kibble on top. When I arrived home I noticed that Ruffin' It had sent two full bags (1 for each dog) of the dehydrated food home with me. I had included the exact number of bags needed for their 3-day stay, so this meant that one of the days, Ruffin' It did not serve my dogs the dehydrated food. No explanation was given so it was obviously an oversight on their part, but it made me upset to learn that my dogs only got half of their dinner one night. All in all, Ruffin' It did a satisfactory job. I got my dogs back in one piece, healthy and happy. But this place has the potential to be a lot better than this. Not feeding the dogs their entire meal is inexcusable in my opinion, and the ability to more closely follow my dogs' activities would be greatly appreciated. I'm an infrequent user of dog boarding services, but I'm undecided about whether I'll return to Ruffin' It the next time I have a need for some help. read more

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We took our dog to Ruffin' It for daycare. On his very first day, they lost a brand new Seresto Flea and Tick Collar. They stated that they would look for it and figure out what to do if they could not find it. Of course, they could not find it. Our attempts at reaching out to talk were unreturned or passed to the next person. Eventually, we gave up and went to another place that is the same price. There are positives in that our dog was able to interact and play with other dogs, and he returned home worn out. They are also open later than some other places, making it so that we are not rushed getting off work in the evening. read more

Ruffin It is great if there are no problems and your dog is "perfect" but the moment that changes, the owners and staff are not good at communicating. My girl had gone almost a year. Always got a perfect report card until she didn't. I got reports of her being the "fun police" and "rough play" when asked questions I got blown off or staff was like oh no big deal. Then all of a sudden I get a call saying she had to be removed from the other dogs for being a little aggressive/rough but still no real feedback the following week received another call this one saying because of her aggressive behavior that she is not safe for other dogs to be around. I have requested to see video since previous communication didn't get any answers. There was also an incident that I should have looked into much better but didn't because my dog seemed normal she just came home with some marks that I figured were from her and another dog playing rough together because if something more serious happened surely they would communicate that but no and now I will always have to wonder if that day had anything to do with her change in behavior there. We have another dog at home and she has played with other friends dogs and has never shown any aggression if anything other dogs show aggression towards her because she constantly wants to play and they have to get stern with her and say enough. Instead of the owner helping me she got upset that the employee that called me used the word aggressive for my dog's behavior, she blamed my dogs breed because she's a boxer and has no tail, me for not bringing previous situation up sooner and then telling me I was given warnings about her behavior even though when asked for more info about them they just swept it under the rug like no biggie dogs being dogs . I paid for a service, trusting these people with my dog and I don't blame them for her behavior but I do hold them responsible for not communicating problems properly and helping me find a reason or way to fix it. If I never witness the behavior and the staff act like no big deal when I try to look into it how am I suppose to know it's a big deal? I was also told this is her way of saying she doesn't want to be there anymore even though that is not what I witness when she runs to the car when she hears daycare and runs to the employees when inside and ignores me completely. I really enjoyed seeing her come out of her shell with new people and having fun playing with other dogs. I am not going to let this experience stop me from trying another daycare. I have learned to be an overprotective furmom and will bring things up more clearly at the next one. I should have looked into another a long time ago when I realized we were not on the same page with proper communication.​ read more

Ruffin' It Doggie Daycare - Daycare the week after came home with marks on her. - Pet Sitting Near Me - Florence, Kentucky

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I started taking my sweet Goldendoodle here when he was a puppy. The puppy training class (Tri-State Canine Obedience - highly recommend Mike!) hosts a puppy kindergarten here. That was a big plus, because it familiarized our dog to their facility at a young age. Speaking of the facility, it is VERY clean and organized. The lobby is large and welcoming and does not have the inevitable "doggie smell". Once Coop was old enough, we started bringing him to 1/2 day daycare so that he could get exercise and play with other dogs in a safe and supervised environment. The cost is extremely reasonable - up to 6 hours for $12 and our sweet canine would come home happily fatigued. To clarify - not stress tired - worn out from playing and exercising. He is an extremely well behaved dog, and I give a lot of credit to bringing him to Ruffin It. He is very socialized with other dogs - and I have no doubt that is due to his weekly play dates. We have boarded Coop here several times - and I won't take him anywhere else. Lori, Melanie or Melissa send me daily text pics of our dog each day playing with his size appropriate friends, or relaxing at the end of the day in his large suite. We usually have him bathed so when we pick him up he is a happy and clean smelling pup! The owners are awesome - quick to respond to emails and truly are in this business for the right reasons - the are dog lovers! The manager Melanie, and Melissa are equally as great. I can tell by the way Coop is when we walk in the door and he sees them. He literally "paws" the door to get in - totally excited! I HIGHLY recommend Ruffin It for your pooch's "home away from home"! read more

It's a place where "customer service" is back. I was there on Valentine's Day and couldn't believe how nice and clean the facility was. The dogs were happy, the employees smiling and the owners were giving it there all. I've seen daycare faculties for children that were not as nice or we'll run. They were having a party which included photos in a kissing booth! How cute! Keep up the good work Ruffin it! read more

This place is absolutely amazing!!! We are so glad we found Ruffin It! Our 18 month old boxer loves this place and the owners!! Sometimes I think she wishes we would leave her there ;) The owners and the staff treat the dogs as if they were one of their own. I know when Charlie is at Ruffin it she is in the best hands. They are extremely flexible and so nice. The place is so clean you would never know that they have dogs in and out all day! They have done a fantastic job and glad that Charlie is a part of their pack!! Look no farther this is the place for your pup to go and feel at home and get the love and attention they need when they are boarding or just for daycare to release energy!! read more

Ruffin' It Doggie Daycare - Pet Sitting Near Me - Florence, Kentucky

There are so many things I can say about this place, but to sum it up in one word: YES. Does your dog need day care? YES. (You may not know it, but if you work all day, they do, even if it's just one day a week). Is Ruffin' It clean, safe, and perfect for a dog of any temperament? YES. Does the staff care about your dog like their own? YES. Are the owners kind, genuine and sincere? YES. Laurie and Jason take care of the dogs like they're their own. The facility is pristine and even has live webcam to view your dog during the day. Dogs are temperament tested and placed into groups based off of their interaction with other dogs, so a shy pup won't be placed with an overly playful lab. They make sure all dogs are vaccinated and that they are not aggressive, and the staff is always interacting with them (trust me, I check the cameras more than I would like to admit). My dog has done a complete 180 with her personality just after a week - she's more social with other dogs instead of timid and she wags her tail when she walks through the doors to be dropped off. You even have the option of getting your dog groomed there, so you can let your dog play all day and get cleaned up before they come home. The prices are reasonable, the care is stellar, and the feeling of picking up a tired pup who is ready to snuggle at the end your long day of work really can't be beat. Do you want to take your dog to Ruffin' It Doggie Daycare? YES. Do it. You won't be disappointed! read more

Ruffin' It Doggie Daycare - My previously timid pup loving life at Ruffin' It Doggie Daycare! Look how happy she is! - Pet Sitting Near Me - Florence, Kentucky

Our dog loves going to Ruffin It! I had heard nothing but good things about this doggie daycare from friends who take their dogs there, so we decided to try it out. Our dog's first time there was a few months ago and she's only been a few times since. We have never boarded her there, so I can't comment on that, but we take her there just to socialize. She always has a great time playing with the other dogs. They send text updates during the day to let me know she is playing and doing well. It's cute and appreciated. The facilities are very nice and there is plenty of space for the dogs to romp around. They also separate them by size and energy. The staff has always been nothing but friendly. I also love that they post cute photo albums on Facebook the day of showing the dogs playing. Really love this place! read more

I was one of those people that thought "dog day care" was a laughable exploitation of dog lovers. Then my husband bought the dog he has always wanted. The rotten Rottweiler had more energy than the energizer bunny on 10 shots of espresso. He just kept going and going and going. We were interested in keeping him social, friendly, and wearing him out. I found out about Ruffin It and our lives became all that we wanted with our new puppy. While he was learning new skills in training classes, he could try them out at day care. He would go and play for hours and come home and behave. It helped as an outlet for all his puppy energy. We wouldn't trust just any day care for our 4 legged family member. Laurie, Jason, and Melissa were the perfect dog lovers to make sure our dog was well taken care of. The facility is clean, safe, and loving. They keep a safe watch on our boy while we are working and he comes home ready to cuddle up and relax. I wouldn't trust any other company. They are the best! read more

Ruffin' It Doggie Daycare - The best doggie day care! - Pet Sitting Near Me - Florence, Kentucky

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Overall this daycare is great. It is very clean and staff is always professional. They have a very nice facility for the dogs too. I have only one minor compliant, their prices are higher than other daycares in the area. But you get what you pay for! read more

There is no place like Ruffin It. The people are great. The facility is clean. My dog has the best friends there and I trust every single one of them with my fur baby. Definitely the best place in town. My dog doesn't feel like he's in a prison he actually feels comfortable and like he's in school. Will always take my dog here. read more

She's here! And her name is Ashley....the new groomer at Ruffin' It in Florence. Ashley did a spectacular groom on my Shishon. I asked for a puppy cut because we do not like him cut real short. She did exactly that and he looks adorable. Thank you guys for taking your time hiring a new groomer. She is very friendly and, again, did a wonderful job. read more