We moved to Union, KY 3 years ago with our 3 dogs and are beyond thankful we found Kae-9 by Design…read more Our dogs are our family and finding a groomer you trust is extremely important. Let's add finding one that understands your dog breed and unique personalities and loves them as much as we do. From day one, we have been so thankful for Deanna. She always does an amazing job and my doggies come home happy and looking adorable. She shares tips to help us care for our Golden doodle to ensure she does not matt in between appointments. Plus she understands when she comes in a mess from playing in the pool with the boys. She is so good and patient to our grumpy older dog. It is a great feeling to know they are safe and well cared for. When I post photos after their spa day my friends all say they want to be our dogs. We are thankful for Deanna and how well she takes care of our fur babies!! I just love them and could go on and on!

Let me start with... THEY ARE AWESOME!!! The first thing is that they dont use crates, which I…read morelove, I dont know how they separate them but my dog always comes back to me safe and sound, now I also noticed on my first time going in; which for many maybe is not much but for dog lovers maybe it is.. they refer to you as the dogs parents which at least for my wife and I it just lets us know that they care about the small details. My dog is affraid of everything, and when I leave her she normally is super nervous and thats everywhere we go not just the groomers but when I pick her up she looks relax and happy plus they always put her a cute bow according to the season. Place is clean and staff is organized. They have options for grooming your dog like a full cut or a FFF which is a face feet and fanny which is great. The staff is kind and friendly, prices are reasonable, and at this time I cant complain about anything.

Love it here!!! Always so sweet to dogs and they take their time to get perfection. They get so…read moremuch done for cheaper than other places. Just a groom and bath gets you a haircut, nail trim, nail dremmel, ear cleaning, cute bandana, perfume, and an after picture if you'd like it!

I have been using them for about 5 years and they always do a GREAT job with my Malti-poo! Their…read morepricing is great and they genuinely care about the dogs! I would highly recommend!

First visit went well, very impressed with information and as well as space for large and small dogsread more

hands down! terrific-if there were more stars i would give them. i met laurie when she first…read moreopened and my pup, riley started coming as soon as he completed his puppy shots. you will love bringing your dog here!!!!!

They trimmed my dog's nails, perfect, and filed them did an amazing job with the length and were…read morevery quick.

Great services! Super friendly and clean an my pup came out a new man! Highly recommendread more

Kristy is the owner, and does an amazing job with our Lucy. When I pick her up after her bath and…read morenail trim she always smells amazing, and her coat feels like silk. Kristy is a very kind and compassionate person, and it shows in the way she treats all the fur babies she grooms and bathes. I highly recommend her to anyone in NKy looking for a fantastic groomer.

From the owner: Hello my name is Kristy and I have been doing what I love which is grooming dogs for 18 years! I…read morehave been a grooming instructor and am also certified in K-9 CPR and First Aid. I work from a calm and quiet home environment which means NO high traffic groom shop and NO more leaving your furry friend in a crate all day at the groomers. I work one on one with you're pet allowing me to get them back into you're arms in no time! I also incorporate the use of natural essential oils that diffuse in the air which provides calming sense and relaxation for you're pet during the grooming process. A day at the groomers can be stressful for both pets and pet owners which is why over the years I have grown in my knowledge on how to ease the stress for you're baby:)

I told them that afaik this is his first groom visit since I recently rescued him…read more When I picked him up, the groomers said he did amazing. He also looks amazing! I love how they cut him. He really needed it, he was stinky and his fur was a little ratty. I brushed him but he needed a nice new start. They gave him exactly that! He smells so good too. Kittyboy was so happy after!! No signs of being scared or stressed. He's acting like a kitten! Will be bringing him back here in the future.

After our favorite dog groomer unexpectedly closed its doors -- we tried this little shop in…read moreFlorence! It was easy enough to make an appointment on their website -- although the shop called me the day before my initial appointment to say the groomer we'd been scheduled with was suddenly going on maternity leave and that they needed to reschedule us. Totally understand that you can't control that -- so we pushed our pup's appointment back a bit. This morning when I dropped our doggo off, the place was already packed. I took this as a good sign - they're in high demand! I appreciated that the actual groomer who was going to be working with my dog came out to talk with me about what I wanted done. Since our dog is double-coated, I don't like having him shaved, and I've found that it's important to specially request a hand-trim. Just about two hours later, the shop called to say he was all done! I'm pretty impressed they finished his grooming so quickly -- considering how busy they were. My fiancé picked our pup up ... but said he must have caught the front desk at a bad time, because they were taking bites of their lunch in between checking him out. Our handsome pup was returned to us exactly as requested -- with his "lion's mane" and "butt feathers" hand-trimmed, his nails cut and his fur freshly bathed. I would definitely consider dropping our dog off at Klassy K-9 again the next time he needs groomed!

The pool has gotten to the realm of utterly disgusting. At one time I was taking my dog here and it…read morewasn't this bad. There is a total black ring around the pool and it's been growing for months. The water temperature itself is under 52°. When I called to ask them specifically to let me know if the water was heated, I was responded with, we can't go back and check the temperature but we know it's over 70°. This was not true. I took a thermometer with me in that water was absolutely cold. My dog, being the toddler that he is, refused to give up because he loves swimming. I don't know how clean and or how safe this water truly is I'm sure that a call to the board of health, would change a few attitudes. And possibly the water?

My dog has been coming here since he was 4 months old. He is 6 now. I live an hour away and still…read morebring him to boarding here. He's stayed as long as 16 days, and I have the peace of mind of being able to see photos and check in. They really take good care of him and he loves it. Highly recommend for daycare and boarding.

We brought our 10-year-old cat to Pet Wow in Florence, KY for an exam and vaccinations at the…read morerecommendation of a friend who brings her two cats here. She said she has been very happy with their service over the years. We were very happy today with the friendliness of the staff as well as the veterinarian. She was kind and knowledgable, and we felt that she enjoys what she does, loves and understands animals, and was happy we chose their clinic. We will bring our cat to their groomer on Monday, and she said she will check in on him while he is there. Based on our experience today, we highly recommend Pet Wow for your veterinary needs in this area.

I have used Petwow in this area for the last 5-6 years, mainly at the highland heights location. I…read morerecently switched to the this Florence location for convenience sake and after enjoying my visits there with our new dog. I took my older dog in this week for a dental cleaning, which he has had before at the other location so I knew generally what to expect. I dropped him off around 7:30am and called during my lunch to check on him which is when I was told he had a couple teeth pulled (the first time this has ever happened). He is a 7 year old Chihuahua, so that wasn't completely surprising, however I was told this by a receptionist or tech who had no further information. She didn't know why or which teeth. I was never called by the vet or tech that presided over the cleaning that day to explain which teeth and why. At the highland heights location, the vet personally calls you regardless to even tell you that their teeth were in great shape, let alone if one had to be pulled. They called me later to tell me he was finished, and still didn't know which teeth were pulled but told me they would give me the paper the vet/tech filled out during the procedure that would show the teeth. So this was disappointing in terms of communication but I was willing to let it go since overall it seems they did an acceptable job. A couple days pass and my chihuahua is finally back to his normal self enough to where I notice now that he has a decent sized bald patch at the back base of his tail. This was very shocking because I did not know what caused this, I initially even thought it was my new puppy that attacked my older dog. Thankfully I have a close friend with extensive vet tech experience and they explained that the vet did this and for what reasons. This had never been done to my chihuahua at his other handful of dental cleanings, so I was completely clueless and terrified before I found out what caused this. I really wish this experience had been better because I was already sold on permanently switching locations but I don't feel very confident after this experience overall. I feel like animals should be given autonomy through their owners, not just sent back home while giving no information to the owner as to what happened or why. I thought I should maybe call them to communicate this directly rather than leave a review but since I was not given the same courtesy, here we are. - Lori Singleton

She is the best groomer I have taken my animals to. She knows my dogs name without even telling her…read moreshe knows that he may have a seizure on her and is still willing to cut his hair. Today when I picked him up everything looked fine but told me how he had a nose bleed. Also told me why and that it was normal and he was ok when she didn't have to because he looked fine. She takes the time with your animals and treats them like they are her own while they are there. If you have to cancel because of a medical reason she understands if I could give her more than 5 stars I would. Give her a try she works alone so you know who will be working on your animal is worth it. If you want your dogs hair s certain way she listens and will do it.

Fast, clean, professional and kind! One of few groomers that…read moretakes both dogs and cats. Ive been going to Claws & Paws for almost three years for both my dog and cat and have had nothing but great experiences!