We love this hotel. And we've been staying here for many years now on our visits to Corning 2 to 3…read moretimes every single year. But this year, I was very affected by something they did in customer service. The room we were given last night is our room with large windows that have the lights right outside of them that light up the building. This blazing light starts at sunset and end at sunrise. Even with the blackout blinds, it is bright in our room at night. We also can't look out the window after dark or before sunrise because of the glare of the light. When I asked them to please change our room, they said they did not have any other room in our "tier" which means in the price point we paid. The hotel is virtually empty this weekend. Nevertheless, they are choosing not to give us a different room as a service. I am so very hurt and disappointed. It's a great hotel and a great location. But this inflexibility, even for silver members like us, feels very sad and unnecessary.

Great hotel in small town. I would recommend to have breakfast locally and not at the hotel. Great…read moredeal and tasty at Donna's restaurant. Also a local hang out which makes the conversations interesting. Loved the pool at the hotel. Easy parking which is free and lots of tires if needed. Great outdoor spaces and super convenient to Corning glass museum. You can walk from the hotel.

To be honest, I didn't stay at this hotel. I booked three rooms for 4 weeks for my construction…read morecrew that was working in the area... and the Courtyard got solid approval from all of them. The reason I'm going with the 5 star review is based on the exceptional service. Barbara hooked up all of my reservations much more efficiently than the app or the 800 number could. She provided a great long term stay rate and helped make adjustments when needed. When Barbara wasn't available Nicholas took great care of me. Exceptional service like that is rare and should be recognized. Fantastic job!

Bed sheet were wrinkled and found some hair. Led me to think the sheets may not have been changed…read morerecently. called the front desk and they promptly brought new sheets. Service was good when required. Staff was friendly. The food was surprisingly good from the bar/cafe in the morning. Breakfast burrito was solid. So was the breakfast bowl. Would definitely order again and much better than the options you can find around there. Tons of fast food near by, but nothing remotely seems healthy early in the morning.

10/10/25 My husband and I came here for one night. We were…read moretraveling through and needed somewhere to stay for the night. The room was large and clean. Room came with a small refrigerator and microwave. The breakfast offered here was very good with ample varieties. The staff were very friendly and accommodating. I would definitely stay here again if ever in the area.

Great hotel! Clean, reasonably priced and very nice people working there. Checks all the boxes!…read moreWould definitely stay here again.

This hotel was very clean and new looking. There were plenty of outlets in the room and next to the…read morebed. The room had a mini fridge, microwave, tv, coffee maker. The bathroom was large. The free breakfast was good. It had waffles, eggs, sausage and then the basic cereals And bagels. This was one of the nicer hotels I've stayed at lately

he hotel is extremely dirty and poorly managed.The hotel seriously needs to evaluate options for…read moreimproving general cleanliness.Had one of the worst experience in my life.Staff are terrible....front desk guys were worst and indifferent..i went with family and they have no consideration...rooms are worst quality. Room was dust central, dust had settled everywhere and even after us wiping it off with some baby wipes it would re settle. Under the bed was filthy with dirt and dust looked like it had been forgotten about by the cleaner.

IF you're desperate and trying to get a flight out of upstate NY during February and there's no…read morechance of a flight out of Ithaca...this is the place you want to land. There's nothing here. Nothing. HOWEVER, there are some lovely front desk staff who make having to be here worth it. I checked in with Britney and checked out with Brenden, and both were kind and as helpful as they could be given the isolation of this property. This property has been recently renovated, so many of the common areas and the hallways show this updating, but things like the carpet in the rooms and the bathrooms have clearly been an afterthought. I'm not mad, though, because this was a quick stop in a long journey to get home. Thankfully, everyone was nice, the hotel was quiet, and my bed was comfortable. The only reason this place gets 4 rather than 5 stars is the breakfast bag I got to-go. Who in their right mind serves a bagel with only peanut butter and jelly?! This is NY and I can't get cream cheese with my bagel?!?! COME ON, HILTON!

The Hampton Inn Elmira-Horseheads isn't just a stellar Hampton Inn location -- it's one of the best…read morehotels in its class I've ever visited, period. The hotel is extremely well-managed. Every single staff member on my most recent two visits was polite, efficient, and super competent. The place is sparkling clean, and their housekeeping unit has a large staff (compared to similar places I've stayed recently). The pool room is super relaxing and (literally) warm; guests have their choice between a small whirlpool and a small regular pool. The latter was a bit too cold for me, but plenty of other folks made regular use of it. Breakfast is your typical Hampton Inn fare, though I've always thought Hampton's breakfast food is better than most economy/express hotels. (And don't tell anyone, but I may or may not have snuck in a bowl of Lucky Charms at one point...) More than anything, the staff there is just plain NICE, welcoming, and kind -- and in a clearly authentic, down-to-earth way. Thank you so much for your recent hospitality, and I hope to visit again soon!

My family stayed in rooms 1 and 2 for a quick overnight in Corning. Found the Gaffer Inn on a…read morebooking site, but booked directly through them since they were running a slow season special. Very walkable to shops and restaurants. I could see parking being an issue for long stays, but there is street, lot and garage parking all nearby, just follow the rules. The rooms were clean and more spacious than a hotel, definitely more character. No complaints about noise from the restaurant downstairs, didn't hear anything. They communicated well about billing and all the what, where, when, and hows for the stay. I would definitely recommend!

I must admit .. when my husband and I went to check in at the bar... no lobby.. then climbed the…read morefire escape type stairs to the room we were a little skeptical. When we open the door to our room we were FLOORED! Beautiful, spotless,decorated perfectly... it wasn't a room it was a suite, fireplace, kitchenette, couch, two double beds... just lovely!! Right down in the gaffer district with quaint shops, breweries, restaurants and the Corning museum just minutes away on foot. Very pleased.. will definitely return!!!

We stayed here because my brother‑in‑law always books this hotel and it was close to the hospital…read morewhere our family gathered after my father‑in‑law was admitted. He passed away during our stay, and unfortunately the hotel added even more stress to an already heartbreaking week. Here's what we dealt with: * No housekeeping at all. Not once. My husband had to go get towels and sheets and change the bedding himself. * Indoor pool was freezing. Kids' lips literally turned purple. Staff shrugged off water temp concern. * Had to let shower run for over 15 minutes before warmer started to warm. It never got hot. * Room keys stopped working every day. We had to keep going back to the front desk in the cold. * Front desk service was poor. Couldn't print a receipt, took forever to find a working iron. * My expensive pillow + momme silk pillowcase went missing. Staff didn't even check the room when I called. * Outdoor green area was disgusting. Dog feces everywhere, clearly not maintained. * Strong cigarette smoke in a "Non‑Smoking" hallway. Made walking through the hall awful for anyone with asthma or sensitivities. * Guest laundry room was out of service the entire time, ( according to other reviews, for several month prior to our stay). Our family had three rooms total, and the experience was consistently bad across all of them. My husband will be traveling back weekly to handle his father's estate, but he'll be staying somewhere else from now on. This hotel needs serious attention from management and corporate. Cleanliness, maintenance, and basic guest service were all lacking.

Our first room 169 was infested with tiny ants, getting all over anything you set on the carpet -…read morenasty! Tv didn't work and mini fridge was leaking. Switched to room 244, room was fine until we tried to shower. NO WATER AT ALL COMING OUT, called to front desk for maintenance man.. he stated they had to turn off the water for this room due to the room downstairs.. they should've informed us. They advertise free coffee in Lobby 24/7.. we tried to get coffee 3x.. always empty. Went to the bar and the bartender was nowhere to be found, had to wait 5+ mins. The workers here aren't the best, I understand they could be new works or something but they couldn't even tell us how to get to our rooms as we checked in/switched rooms. Really did not enjoy our stay here. Very disappointed and upset I paid/used points for 2 nights here. I liked the Mark Twain more than this Hotel!

We had an excellent experience at this hotel. Everything is spotless. Every staff member you…read moreencounter is pleasant and helpful. Their amenities are plentiful. The grounds are well manicured. The bed was comfortable and the pillows are plentiful. The location cannot be beat. We had dinner and drinks at the Blue Pointe Grille the night we arrived. I was a little hesitant to eat at the hotel restaurant. I was bracing to be disappointed. Service was on point and cocktails were well made. Food was delicious. We had a high top in the bar right near a window for a nice view of the lake. Highly recommend.

It's rare that I'm dazzled by a hotel or feel that it's worth the money (they're all stupid…read moreexpensive these days), but Harbor Hotel was a wonderful experience I'd recommend to anyone. Don't get me wrong, it's expensive. But for once I felt like I'd gotten my money's worth! Everything everywhere was meticulously clean and well-kept. Our room was spacious and bright, with a private balcony and chairs, a couch and coffee table, and a full table that allowed us to take comfortable advantage of the room service breakfast. Potpourri sachets in the closet, free water bottles in the lobby, free coffee stations on each floor, and chocolates every night on the pillows--details, people! We also enjoyed the indoor pool and hot tub, and of course the gorgeous patio and firepits overlooking the lake which was 80% of the reason we booked here. All of the staff we encountered, from the front desk to the housekeepers, were very friendly. I did think it was a little strange that the fitness center was in a whole different building and you have to walk across the parking lot to get to it, but hey--you get your steps in. The hotel is also very centrally located. On the water, of course, but next door to Seneca Harbor Station from which you can book lake cruises. It's also less than a mile from the entrance to Watkins Glen State Park and hiking trails and only a 5-10 minute walk from most restaurants. We did most things on foot. When you do get back in the car, there are multiple wineries within a 15-minute drive. The only problem the whole visit was the hotel internet, which was terrible every day. You could make do in the daytime, but at night, when everyone was back in their rooms after the day out exploring, it was slow to the point of unusable, and I ended up turning on my data hotspot to even be able to check my email. I would not suggest bringing time-sensitive work with you, and you should not expect to be able to stream videos on your devices. Just disconnect, you'll be less frustrated. There is an onsite restaurant and bar, and while it's nothing mind-blowing, it is a nice option to have (and is one of the few "higher end" type places in Watkins Glen). Menu includes a few of the standard local wines, which was nice!

Stopped in, only because it was the closest place to stay and we were tired. The staff were…read morepersonable and friendly, but the big surprise was the room itself. For the same moderate price we paid for a room less than 50 miles away, we got a small suite. Two queen beds in a separate room, a sitting area and a kitchenette stocked with dishes. Not the fanciest of places, but WAY more than worth the price. I regret that I don't have regular business in the area, or I'd certainly be a regular guest.

A really nice old-school motel in Elmira. The office, which is a cool-looking A-frame structure,…read moreused to be an insurance office. When the insurance went out of business, they added the motel unit. Room #8 is roomy with a living/dining area and kitchen, bath, and bedroom in the back with 2 large windows. The double beds were set up end to end so that each had a window. Everything appeared clean and in good working order. The bathroom had wallpaper (why do they do this?! lol) and it was peeling in spots, that and figuring out the small frig were the only negatives really. It wasn't luxurious, I paid $80 which seemed about right, considering this room could've held 4-5 people easy with the 2 beds and sleeper sofa. It was homey, friendly and welcoming - just right for my one night stop. Oh, they have a book exchange in the office if you want something new to read.

Shelly and Steve are the best hosts! The cabin was decorated beautifully with everything you…read moreneeded! Hot tub was awesome! We spent two days simply soaking up the atmosphere!

The Lodge At Whitetail Hollow…read more Bucolic beauty abounds in every country curated corner. Heart, soul and a kindred kindness permeate every detail. Welcoming you as a revered member of The Smith's clan. There are breathtaking vistas of unpopulated rolling green hills. Sitting on the deck your mind wanders to the early settlers and how this was their view too. Blessings to Steve and Shelly and the tireless behind the scenes work they do to make this all seem so effortless. Nancy Walper Los Angeles Ca October 14, 2018