To many varieties of floor and Carpet,reasonable prices, excellent location, Personally in very…read morehappy with the professionalism service a charismatic personality of the General Manager Miguel Garsia very professional,thanks you very much for your service I will definitely come back again

From the owner: The Carpet Boutique is a family-owned flooring business that has been serving the South Florida…read morecommunity since 1979. The Carpet Boutique is the source for designers & consumers looking for quality, sophisticated flooring. The Carpet Boutique has three showrooms with exclusive carpet, hardwood, sisal, & area rugs to meet all your decorating needs. Our business is based on long-lasting, well-established relationships. We at The Carpet Boutique build relationships with our customers to ensure we understand their lifestyle and decorating needs. We provide them with the flooring products and services they need. With a continuous commitment to honesty, fairness, and respect we continue to exceed the expectations of our customers in quality flooring, professional service and exceptional value. Our experienced design consultants are able to assist clients with top-quality options.

I have worked with Mauro for one bid that I had, but unfortunately I didn't won the project…read more Anyway, I want to recommend this people because they was amazing with my company. The customer service, time to answer questions, send estimate, communication and education it was outstanding. Thank you!

Can't say enough good things about our experience with Joel and this company. Found reviews for…read morethem on Yelp and they truly are as great as the reviews say. Met with Joel who went over everything with us, which put me at ease because I had no idea what we wanted for our new flooring. He was honest and came to our house after work hours to take measurements. From start to finish, the crew installed our new flooring in 3 days. Our entire experience was handled professionally and I would recommend them to anyone! Thanks a million!

Beautiful quality carpets. Maryam was extremely dedicated to oversee the production of the custom…read moreover-sized area rug for my client. Incredibly satisfied.Thank you so much!

From the owner: Since inception Bay Harbor Rug Gallery , located in one of Miami's most luxurious shopping…read moredistricts in South Florida has offered their client and designers a wide collection of traditional, contemporary, handmade Tibetan, antique and Persian range of rugs available. It is one of the most well-known places for rare antique rugs collectors. Bay Harbor Rug Gallery invites every rugs lover to visit their showroom and access them to see the antique rug collection. Trained and expert staffs of the gallery help you to choose the rarest Persian rug, custom designed rug or even the latest contemporary rugs. They are not only explaining and educating the customer regarding the craftsmanship, value and uniqueness of each rug but guide them about different method of cleaning and care of each type of rug as an authentic restoration and expert cleaning only brings out the richness of color and softness of wools.

Fantastic shop with thorough service, cleaning and restoration…read more Such friendly service Unique selection with a variety of simple classics too. I love this store and I could spend all day here Each rug has a story

Great Service , they Know there Rugs and Rug Cleaning. Very…read moreknowledgeable and explained everything about rug cleaning.

I bought two Natuzzi chairs in 2017. I paid few thousands…read morefor the chairs and spent over $10,000 for various purchases at the company. I was told yesterday morning they will provide me a date to fix for free and that they will call back today. Since I didn't hear back, I called again today. They said they can't come in December and they may come in January and they are not sure when. Contrary to what was said yesterday C/S manager Arnold Revolledo said the repair would cost but couldn't provide any estimate. I am VERY disappointed. Just emailed my sales rep.

Beautiful pieces, good prices! Love this store, everything in stockread more

After a month of looking for quotes, I decided on Americarrpets purely on price. Quotes ranged from…read more1800-2500 and they used the exact same brand n quality carpet and the proper shaw underlay for 1000. Search was over! Had the carpet laid. Installers where polite, nice n quick. Cleaned up and did the install right. Only reason I didn't give them 5 stars is the communication could have been a little better but it easy Miami I guess. Lol. Highly recommended n definitely will use again if I'm in the need of carpet again

In fall of 2014, we purchased Mannington Adura LVT (Luxury vinyl tiles) from Juan Werner at…read moreAmericarpet in Miami. The flooring, approx. 1000 square feet, was for most of our condo, except our bedroom. We asked Juan to recommend an installer and he said Victor Santillana was "his best installer". Because of Juan's recommendation, we waited a few months for Victor to install the flooring, Dec. 2014. A few months later, in Feb, 2015, we noticed some tiles were lifting. We called Victor, who said the floor would "settle in". Not only did it not settle down, it got worse. Instead of just lifting in one area in the hall, areas of tile in our entire condo were lifting. Just before we left Florida in April for our Canadian home, we let both Victor AND Juan know there was a big problem. We then notified Mannington, who examined the floors during the summer. They said lifting tiles were "Due to improper installation". We tried to communicate with Victor about this issue, but he ignored us. We then reached out to Juan, who came back to our condo in March 2017, with another flooring installer. We also had independent installers examine the floor. They all said the same thing - The entire condo, 1000 sq. feet of tile, had to be replaced with new tiles. Victor had not only left little expansion space at some of the walls, but he had damaged the click & lock mechanism during installation. Juan tried to reach Victor, but got no response. We also tried for months to reach him, but he would not answer. At that point, Juan left us with no recourse to fix this floor. He offered NO resolution to this improperly, installed floor that HIS recommended installer had laid. And in fact, he asked us to sign a waiver saying he was no longer responsible! That is NOT how a reputable business should operate. Americarpet & Juan need to guarantee the work of THEIR recommended installers. And if it is not done right, they are responsible to fix it! We are now left with flooring, throughout our entire condo, that is lifting & unattractive. At some point, we will have to replace the whole thing at a cost of about $10,000! I would NEVER do business with Juan or Americarpet again, or recommend them to friends.

My wife and I were shopping for an area rug for our home and found Flow Carpets via Yelp. You know…read morewhen you walk into a shop and the first thing you notice is a drum set, keyboard and 3 guitars, you know yer not in yer typical carpet store. Jeffrey the owner / musician was very friendly and patient as my wife and I browsed his vast selection of choices. He had many very good recommendations and helped us design our own area rug. He's having samples sent to our home so we can decide on final color and pattern. The customer service alone is enough for me to give him my business. Even if we do not purchase from him we did have an enjoyable time with him at the shop. To be continued......

PLEASE READ if you are a bit overwhelmed looking everywhere for carpet flooring! I had one room…read morewith a mold problem about a month ago, they had to remove the old carpet, so I have been looking EVERYWHERE for a replacement! (Lowe's, Miami Dolphin and tile, Home Depot, carpet boutique, and 3 more sites I don't even remember anymore)... mind you not, not all of this were terrible, some were OK. Flow carpet was just a little harder to find! As it is a small store and not super advertised online, nevertheless I found it on Google maps and then digged for some reviews here! (As you can see, not many). Let me tell you, all of the 5 star reviews are 100% accurate! (Does it even have anything below 5?) Very charming shop, with lots of art and some musical instruments that directly reflect the attitude of the owner, Jeffrey, which helps you with a smile every step of the way! Explaining every bit for you without hesitation and the best part, NOT TRYING TO RIP YOU OFF LIKE MOST. The carpet I chose I saw it in other shops, and he immediately gave me lower prices than any other shop, because he is FAIR about his business. Clear, straightforward and broken down. Maybe that is why he has good reviews and has been there for 30 years! An honest businessman and a pleasure to do business with. The Job is not actually done yet, but all the negotiation process is, I will update with pictures as soon as the job is done! I promise, you can look no further! Go to flow carpet!

Every company should treat customers how Carpet Boutique treated me…read more From start to finish I have only good things to say about doing business with them. They could not have been more accommodating to install a large amount of custom cut seagrass . Arriving quickly to measure for a estimate, then doing the installation within one week. I made an error in the order, not making it clear that I wanted the stairway done (26 stairs) the installer came the following day and cut, bound and installed the runner. No problem. Everything was moved with care cleaned up well and done with a smile. It was a pleasure dealing with them. I'd highly recommend them and would certainly use them again. Thank you Carpet Boutique. W.E.

Horrible! Came to install and brought 2 different colors and installed them!!?? What??…read more2 men came to take a look, didn't really believe me, and finally agreed with me! 2 different colors!! Replaced entire room after taking out the furniture again and offered NO discount at all. Total disaster!!

Minh-Lien's knowledge and expertise was invaluable. We love the store and appreciate her help…read moreimmensely.

This is a dream store for furniture shopping. I have browsed here a few times over the years. Their…read moredesigns are unparalleled. They do have sales once or twice per year. The staff are hit or miss. Some are engaging while others are snobbish I have never bought anything there and cannot imagine I will unless I win the lottery. The prices are jaw dropping. However, the quality is unmatched. The furniture is certainly unique and will probably last a lifetime. I have gotten some ideas for colors and spacing for my own home. It is nice to dream.

Booked Twice, Stood Up Twice…read more I scheduled a virtual consultation with Modloft at 10:00 AM today. No one showed up. I remained online for 15 minutes before leaving. Afterward, I contacted the company to report the missed appointment. Instead of acknowledging the issue, I was told that "the team confirmed they were able to connect to the appointment." This is simply not true. I have time-stamped photos showing that I was present and waiting, and that no one from Modloft ever joined the meeting. Trying to give them a second chance, I rescheduled through their website for 12:30 PM the same day. Once again, I waited online for 15 minutes, and once again, nobody showed up. Being stood up twice in one day is bad enough. Being told that the team attended a meeting that never happened is even worse. There was no apology, no accountability, and no respect for my time. If you offer virtual consultations, the bare minimum is showing up--or at least being honest when you don't. Based on my experience, I would strongly recommend looking elsewhere.

Updating my review as I did finally receive the gorgeous nightstand in one piece. White glove…read moredelivery was quite expensive but must say it was delivered with care, which I appreciate. Do think that customer service and shipping lead times needs work, but overall no complaints and appreciate your response Ted. Hope the feedback helps you improve. I may have high expectations yet I work very hard. I spend where I am appreciated.