Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

We've been bringing our pups to the Jamboree location for quite a while, and up until the beginning…read moreof this year, we had nothing but positive experiences. Last year, we brought them frequently and always felt confident leaving them there. The staff was friendly and welcoming, the facility felt clean, and our dogs always seemed happy to be there. That's why it's so disappointing to see how much things have changed since the ownership transition. Since the change in ownership, we've noticed a significant decline in the overall experience. The staff no longer feels as friendly or approachable. While there are still a few kind employees, several team members come across as cold and unhelpful, making drop-off feel uncomfortable and even a bit intimidating. It no longer feels like the warm, welcoming environment it once was. We've also noticed the facility doesn't seem nearly as clean as it used to be. Our dogs consistently come home smelling strongly of urine after daycare. We occasionally check the live cameras throughout the day and frequently see urine sitting on the playroom floors for extended periods before being cleaned up. If messes in the common play areas are left unattended, it raises concerns about how often the kennels are being cleaned when the dogs are resting. Combined with the odor our dogs come home with, it has made us question the overall cleanliness of the facility. Another noticeable change is how little time our dogs now seem to spend in the play areas. We'll pay for a half-day of daycare, and by the time we pick them up, we're lucky if they've spent more than 30 minutes interacting with other dogs. The majority of their visit appears to be spent kenneled. We choose daycare because we want our dogs to have a safe, clean environment where they can socialize and play. If they're spending most of their visit in a kennel, it's difficult to justify paying for daycare when they could be comfortably resting at home in a cleaner environment for free. Customer service has also become frustrating. Recently, one of our dogs came home without his collar. We didn't realize it until we got home, so we called the facility and were told someone would call us back because they were too busy at the moment. We never received a callback. After calling several more times over the next few days without getting an answer, we ultimately had to drive to the facility ourselves just to ask about and retrieve the collar. Pickup has also become much slower than it used to be, often requiring a long wait before our dogs are brought out. We're genuinely disappointed because we loved this location for a long time and trusted the team with our pets. Unfortunately, since the ownership change, we've experienced a noticeable decline in cleanliness, customer service, and the overall level of care. We hope these concerns are taken seriously because we'd love to see this location return to the high standard that made us loyal customers in the first place.

We recently started bringing our two dogs to daycare at Paw Sweet Paw at the Irvine Spectrum…read moreCenter, and we couldn't be happier with our experience in especially because of Ian. Our little family includes George, our Frenchie who recently underwent back surgery, and Waldo, our Portuguese Water Dog/Poodle mix who struggles with extreme anxiety. Leaving them anywhere can be stressful for us, but Ian immediately put our minds at ease. He is incredibly friendly, professional, and, most importantly, genuinely wonderful with our dogs. He takes the time to understand their individual needs and treats them with such patience and care. With George's recovery and Waldo's anxiety, that extra attentiveness means everything to us. It's clear Ian truly loves what he does, and it shows in the way our pups light up when they see him. We keep coming back because of Ian and the way he treats George and Waldo. I'm sure the entire team is just as kind, but Ian consistently goes above and beyond, and we are so grateful to have found someone we trust with our babies.

PLEASE NOTE: THIS IS FOR THE RESEARCH LOCATION. We have taken our dog here for quite some time and…read morewere overall pretty happy. That changed this last time the owners sold the company and the new owners took over, as things have definitely gone downhill, which brings me to this review specifically. This past Thursday, July 2nd, I swung by Paw Sweet Paw on my way home to pick up my dog, since my wife dropped her off for a half day. I told the young lady at the front I was here to pick up Boba, and she said, "I'll be right back with Boba."I waited for 15 minutes for her to return, and when she did, she did not have my dog with her, and she stated something like, "they are in the process of moving the dogs". Some more time goes by, and a manager walks by, and I am livid by this point, and I said, "Where is my flippin dog, although I didn't use flippin. She said, " Please hold on for one minute and she walked away and went upstairs. By this point, it had been a half hour, and not to mention there was another gentleman there to drop off his dog, and he had been waiting 15 minutes. Some more time goes by, and I told the lady at the front that I was walking to the back to get my dog, and you can call whoever you want, but this is BS. When I opened up the gate and was proceeding to walk back, the manager came walking down the steps, and again, I said Where the _ _ _ _ _ _ _ HELL is my dog, to which she replied, I don't know how to tell you this, but WE GAVE YOUR DOG TO THE WRONG PERSON. Needless to say, I lost it, and I said, how the hell is that even POSSIBLE on your end, let alone the person that took my dog home. Who the hell picks up their dog and realizes that this is not my dog and takes it home?????? The Manager said that somehow either she lost her paper collar or someone neglected to read the name on the collar and handed her off to another staff member, and they are the ones that gave her to the wrong owner.....When the new owners of Paw Sweet Paw took over, they implemented this paper tag collar policy, and when you check your dog in, they take the regular collars off of the dog and put a paper collar on the dog. I think it is absolutely ridiculous, but somehow, they believe it's to protect the dogs in case they get in a fight or something, to which I still don't understand. By this point, I cannot even see straight, and I am basically yelling at the Manager as to where my dog is and who the hell is going to get her. She said, "I just spoke to the owner, and I am driving to her house right now to get Boba." The lady that took my dog had two dogs, so as the manager was leaving, I said You might want to go back and get her dog..... She said it would take her about 15 minutes to get to the lady's house and 15 minutes back. Finally, after well over an hour, I got my dog back!!!!!!.. Needless to say, she was extremely anxious and was panting very heavily all the way home, and her heart was racing as well. She finally settled down later that night.....I am not sure what dogs think, but I believe Boba might've been thinking she was being abandoned because she has never been anywhere except Paw Sweet Paw. All in all, I think it was about a 1.5-hour ordeal (nightmare). The Manager said she started 3 weeks ago, apologized profusely, and said she is going to rectify the problem so that it never happens again. She also said that the District Manager would be calling my wife, because by this time, my wife had come down as well. They did call later on that night from a blocked number and left a message with no number to call back. We're still waiting for her to call back. It really sucks because this is the only place we have ever taken Boba, and she actually likes it there cause she is not locked up all day and can play with other dogs. My dog is already anxious, so the idea of finding a new boarding place is less than desirable, but I might have no choice.

I was looking for dog boarding at the very last minute and Wendy was very accommodating in taking…read morein my 2 dogs. I literally booked with her 2 days before the stay. My 54 lb Jindo does not do well with strangers, she is all bark but no bite. I was very anxious bringing her to any dog care but Wendy was willing to do an assessment prior to their stay. This was my very first time doing any sort of dog care so I was really worried about leaving them. They did really well and my other dog had so much fun (he's a social butterfly). The main reason I chose this place vs all the other dog boarding is because they offer a "home" living experience rather than a facility/warehouse. My dogs always freely roams the house and lays on our bed, couch, wherever they please so I wanted something similar and Wendy's house provided that. I couldn't bare the thought of them being kept in a narrow sleeping quarter locked throughout the day. Thank you for taking great care of my babies! This place will definitely be my go-to for any future dog boarding.

Leaving our dogs Jax and Frank for a whole week was something we were honestly nervous about…read morebecause they've never stayed with anyone outside of our family before. From the moment we dropped them off, the entire experience put us completely at ease. We received constant updates, photos, and messages from Wendy and Madison, letting us know how they were doing, which meant so much to us and made being away from them so much easier. It was clear they were genuinely cared for, loved, and treated like family the entire time they were there. Seeing Jax and Frank happy, comfortable, and well taken care of gave us so much peace of mind. You can truly tell OC Paw House cares deeply about the animals they watch. We are beyond grateful for the care they gave our boys and will absolutely be using them again in the future. Highly recommend to anyone looking for a trustworthy, caring, and attentive place for their dogs!

We have used Forever Puppy to board our dog Maggie and we are very happy with their services…read more Maggie always comes home happy and feeling good. Staff are super friendly especially Brooke. She is always there with a smile and let's us know how Maggie did during her visit. So glad we have them to take care of our fur baby while we are on vacation.

This is Mufassa's home away from home. He's a nervous dog at times (a little separation anxiety)…read morebut loves coming here. We love the staff, the convenient location, and decent pricing. They even bathe your pup before pick up, if requested.

Be sure to read the fine print.. Premium price with no scheduling flexibility. There's a STRICT 1…read moreWEEK CANCELLATION POLICY. No changing dates, refunds or credits if plans change

Big thank you to the Hydrant staff for always providing above and beyond care!…read more For the last few years, this pet hotel has been my go-to boarding facility for whenever I travel. They have always gone above and beyond in taking care of my kitty, Freddie. He's lovingly known as Mr. Orange Personality at home and it's always great to hear that his outgoing nature is just as well-loved by the staff at Hydrant. Recently, I adopted a second kitty, Eddie, who's a little more skittish to strangers. I was worried that he might not adjust well to overnight boarding but we couldn't be happier with the experience! The staff, as always, is incredibly kind and attentive - they took the time to learn Eddie's personality and make sure both my kitties felt comfortable and cared for. The boys came home happy and took a cuddly cat nap!

I entrusted this cat boarding hotel with my sweet adult 4 year old cat Clayton while traveling out…read moreof town. I had only adopted him 1.5 months prior and wanted to find a quality boarding place for him. They provided me with a tour of the facility a couple of weeks prior and I found it to be exceptionally clean and each cat boarded there at the time looked happy and well cared. They accommodated me by allowing me to drop him off earlier and picking him up later than normal. My Clayton is very sweet but also still skittish and shy around those he doesn't know. They took such good care of him, sending me pics of him in his hidey hole via email, and reassuring me he was doing fine. The 24 hour video of him in his spacious room was also a comfort to me. When I picked him up 3 days later, they gave me a written update of his eating habits, his use of the litter box, and to my surprise, also gave me a photo of him and a small baggie of cat nip, which I wasn't expecting at all. I felt so comfortable having them care for him and will most definitely trust them again with my sweet boy. Clayton say's he had a meow-vulous time and will try and be less shy next time. Thanks Club Cat!

I had my cat, Samantha Jo stay at Club Cat over July 4th weekend to get her away from firework…read moreshows surrounding our home. I was at peace knowing that she was safe from the bombastic noise and very well taken care of! I was able to check in on the cat-cam and was relieved to see her at peace and relaxed. I'll bring her back to Club Cat next July 4th.

My two dogs had never been boarded before, but I had to do so last month due to a family emergency…read more I'm so glad I found UC Barkley. They took great care of both dogs and kept me updated by sharing photos of them interacting with other boarded dogs. Since then, I've been bringing my dogs to Daniel for baths and haircuts as well. I would definitely recommend this place for both boarding and grooming.

We have a dog that is very nervous and really sensitive about his mouth and feet being touched. We…read morehave taken him to more than 4 groomers and always get a call 5-10 mins after dropping him off to come pick him up because hes too much to handle. Today that changed, we brought him here to UC Barkley and picked him up after his groom and our dog looks so good! Washed, dried, brushed, teeth brushed and nails clipped. We will 100% be bringing our dog back here again! Such a wonderful experience here! 100% recommend anyone looking for care for their dog should bring them here.

I live in Irvine, CA, and so happy that I found them when I did. We have 2 dogs and all of the…read morewalkers are so very sweet to them. I love that they all are genuinely kind to our pups and leave the sweetest pics and comments about them. My husband and I are really busy with work and PBF always accommodates our schedule and do what they can to make sure our needs are addressed. We recently also had a baby in the last year and pbf has helped accommodate us as we move into our next chapter of having kids. Even when we had to go to the hospital when the baby came, the owner helped us schedule the pups walks and transportation to our pet boarding facility. They are simply great and amazing and I never worry about our pups and trust each and everyone of the walkers in my household. I highly recommend them.

John and Cassidy took such great care of our two cats!! This was the first time we've ever used a…read morepetsitter service and were veryyy nervous to say the least. Every day we were sent 10+ photos of them along with a paragraph of a summary of their visit with them. Their level of care was so impressive and we know they even vacuumed on a few occasions! We cannot express how impressed we are with this company. Highly highly recommend Pooch's Best Friend!