He quoted my mother $5000 for a job to have duct work completed under her manufactured home. He charged her $6,000. He told me that he would refund the $1,000 but has refused. The credit card company did not help her. She is widowed, 83 and was alone when Ruiz convinced her to let him do the job.The job was not completed when he said it was. She fell and broke her kneecap and was not able to verify if the work was done. He demanded the rest of the payment. He is not an AC contractor. He is working under someone in Miami. He has a team do the work. The man Jerry screamed at my mom in November when she found out he is not a licensed electrician and she did not want him to do the work. He did the job without a permit then demanded mom to get a permit. This was in November and finally now in May the work has been completed. He still refuses to refund her the $1,000. He took $6K for a $3,500 job! He gave her no written contract or estimate. BEWARE and tell your friends in the area about this man. She never thought to look at the YELP reviews. She complained to the BBB and made a report with senior abuse but this scammer knows all of the right things to say to make the complaints go away. read more

Ruiz Plumbing has got to be the worst so called plumbers in the entire world--Ihad them do a simple toilet replacement--they broke the flange that the toilet mounts to--they installed a toilet that was too tall for the space for it--had to have someone come out and cut out part of the counter top the toilet was crooked and wobbled and leaked--they had to come back 4 times to make the simple toilet so we could use it.never let them come near my house again... read more

On April 7, 2025, I observed significant sagging in the ceiling and a water mark on the floor. I promptly contacted Jose from Ruiz Plumbing Industries, Inc., the company responsible for the installation. Jose assured me he would be there the next day. However, he sent me a text that morning to let me know he couldn't make it and would need to reschedule for the following day. I understood the situation and confirmed the appointment. On the rescheduled day, Jose informed me that technicians would assess the situation, and he would arrive an hour after their evaluation. When Isaiah and Jerry, the technicians, arrived, I guided them to the affected area. During their inspection in the attic, Jerry explained that the overflow tray had spilled due to a clogged drainage pipe, which caused the tray to tilt and resulted in water spilling into my drywall and insulation. Isaiah vacuumed the excess water, and they proceeded to unclog the pipe. Unfortunately, while in the attic, Isaiah stepped in the wrong spot, creating a new hole in my ceiling. After checking the drainage line outside, Jerry indicated they had done what they could and mentioned that Jose would follow up to discuss next steps. Before leaving, Isaiah used my bathroom and left behind an extremely unpleasant odor. I work from home, which he was well aware of, I found this behavior to be not only unprofessional but also inconsiderate. When Jose later called, he did not visit my home as indicated. He repeatedly suggested that the conversation would be difficult. He stated that he had never serviced my unit, requiring me to remind him that he indeed had. He insisted someone had "tampered" with it and claimed to have photos as evidence. He described various items found in the attic that his team supposedly did not leave behind, including paper, a soda can, tape, and noted that the sensor had been unscrewed and thrown a considerable distance from the handler and that his guys would never do that! I questioned how such damage could occur when no one else was up there besides his team. He said, "what do you want me to do!?!?" and that a rodent could not have done it. After informing him that Jerry had told me the tray had tilted, Jose reacted rudely, saying, "Do you know how much that water weighs?! What do you expect?!?" Honestly, my expectation was that the tray should be securely fastened and not tilt. The following morning, Jose didn't show up and I still hadn't received the photos he promised. He called in the afternoon, and I reiterated that if his technicians didn't cause the damage, then it could only be due to a squatter or a ghost tampering with my A/C unit. He laughed, and said I hope that's not what you are thinking, but I remained serious about the situation. After more back and forth, he finally connected with Isaiah, who stated he sent me the pictures but then inaccurately read off a number that wasn't mine. Jose grew frustrated and sent Isaiah my correct number so I could finally receive three pictures. Jose claimed to have more than three pictures but I wasn't provided with the additional photos. Upon reviewing the photos, it was evident that none of them suggested tampering as alleged. While the sensor was lying in the insulation, I am left questioning whether this is a case of incompetence or an attempt to create more work for profit. Jose quoted me $123 for the sensor, $267 for the switch (the switch was added on later, and not discussed initally), plus labor, totaling over $700. Yet, I found both the sensor and switch for just $10 each on Amazon. Additionally, I noticed that the technicians left the drainage pipe pointing upwards, preventing any water drainage. If I hadn't caught this, I would have faced the same problem again. My parents were familiar with Jose, so this wasn't a random pairing. I don't expect accountability from him or his technicians, as previous complaints indicate he often shifts blame. I'm confident he will try to turn this around to be my fault. I'm very disappointed in the level of service I received. I find myself in the position of addressing the errors made by his workers, as I have concerns about their ability to handle tasks in my home effectively.. Be cautious before choosing this read more

I have a leaky faucet. Told me it would require me to tear out my whole bathroom and replace for $1,500 I called a handyman and he fixed it for $65 Don't call this crook. He has an attitude also. read more

We have a GE heat pump water heater that was giving alarms every day and the manufacturer could not solve the problem, and would not offer any help. I called Ruiz Plumbing who is a registered manufacurer's rep and they came out to look at it - we live in Citrus County, so it was quite a drive to get here. The plumber started doing diagnostics but didn't find any obvious problem. BUT, he was able to talk the manufacturer into sending out a new control board, somrthing I was not able to do. Bottom line is that the control board fixed the problem and I can thank Ruiz Plumbing for it. Excellent service! read more

Beware!!! Very shady ethics!!! I have never been taken advantage of this bad in my life!!!! I had an issue and needed emergency help with a water line break as I was out of town on business and my wife was home with no water (separate story)! Ruiz Plumbing was called by random fate. When the owner (Jose) arrived he did call me. He told me how very bad a situation I had along with a few other choice words. It sounded incredibly bad the way he explained it and since my wife had no water and I was in Colorado I didn't have much of a choice and had to get it fixed! He knew he had me and said $2000 it's a big job that will take a lot of time! He did the work in under 2 1/2 hours and charged us $2,075! Additionally he never finished the job! He left a hole in my wall with a pipe sticking 12" out telling my wife he would come back after the hole if filled. I thought the $2,000 included fixing the wall. As I said he knew he had me! So when I got home to inspect the job, I was disappointed by the way they left it and didn't see even close to $2075 worth of work. So I called Jose to discuss the work and educate/justify me on the $2075. After hearing him say it is what I agreed to and that's it! I told him I rarely write a review, but this is just ripping me off and could I expect an adjustment based on a ridiculous $830/hr rate. He lost it on me screaming into the phone GO F__K YOURSELF, KISS HIS ASS, write reviews or whatever I DON'T GIVE A S__T! Quite an attitude for the owner of the company??? Later, I texted him to have him finish the job since I filled the hole in the wall. Not surprisingly he has Ghosted me! I never raised my voice or said anything rude to him but Jose I am writing reviews, lot's of them and I will post them often! Not a very professional or caring attitude! Additionally he did not honor the 15% senior discount advertised on his website and my wife was afraid to ask for it! Find anyone else, this company will take advantage of you! read more

Ruiz Plumbing Industries - Plumbing Near Me - Hudson, Florida

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I didn't know who to call, so I went online and found Ruiz Plumbing and decided to use them. I'm so glad I did. They arrived quickly and found the problem. I had the other plumber come out and they couldn't find the problem with my plumbing issues. I had to water leaks and Ruiz Plumbing found them and fix them. Their pricing was very fair for the amount of work that was done. I would definitely use them again and would recommend Ruiz Plumbing to all my friends and family. read more

So I'm working in Miami but live in Spring hill and my wife is at home and the toilet in the master bath backs up and there's water poop everywhere on a Tuesday night but it slowly drained by itself but it was gurgling like it wanted to do it again. She called me hysterical as she should be and I told her to stud towels in the toilet and call a plumber. I don't know where 24/7 came into play but no one came till next morning. This guy was there 3 hours to take a toilet off replace a flange and put it back on and unclog the line in the master bath through the same toilet. The other 2 bathrooms were okay and was there 3 hours just labor except for the flange which maybe cost $25 at home Depot. I'm sure it was cheaper for him at the plumbing supply store. $1,800. !!! That's $600.00 an hour just labor?! Charged to a woman home alone. I'm sick to my stomach about it. Watch your wallet! Not posting any pictures for obvious reasons... read more

Responded right away and did quality work. Very informative and great customer service. I highly recommend Ruiz Plumbing for plumbing and heating service. read more

Jose Ruiz and his team provided me with expert repairs and service to my A/C and heating system on multiple occasions in 2023-2024. Choose them for Real Plumbing and A/C that operates with its own Licences and Insurance! The quality of the work and the prices align for the Right Level of Value IF you care about the outcome of your project. I retired at 44 years old. I was a Licensed Interior Designer (FL ID003586) (Texas 01759) (California 2692) my firm specialized in the design of healthcare/Hospitals, Retail Stores, and Mall Master Planning. I also held a CGC License as a Florida General Contractor and I practiced as a Florida Residential Architect (FL St. Ch 481 Sec 229). Aside from Plumbing, Heating, Air Conditioning, Ruiz can do it all. Ruiz is licensed to work on Boilers and Steam Systems, Medical Gas systems, Natural Gas, Propane systems, and much more. Be it a private estate, home, dental office, outpatient surgery center, hospital, ambulatory care center, restaurant, commercial laundry, and just about any other project you might name, Ruiz Plumbing is the BEST choice 100% of the time. Ruiz Plumbing and A/C always "does what is right for the customer". read more

Jose Ruiz gave me a free consultation on water treatment systems available for my home. The systems he recommends are pricier than other quotes, but you get what you pay for. The 2 step installation was completed today and it looks great! Jose did a through job and made sure I know how to change the sediment filter going forward; I am very satisfied with the work of Ruiz Plumbing. I recommend them and look forward to clean water in my home. I live in Hudson, Florida. read more

Ruiz was called to my house to repair a leaking and running toilet. After he was paid and left, I realized it was not repaired. Since he had already been paid for a job not done, I asked him to come back out at no charge and honor his work. He refused. The licensed plumber I hired to do the job said he could not tell any work had been done and informed me Ruiz had charged me double the amount he was billing me. He suggested I leave a review to help other people who might be considering hiring him for a job. I would not recommend him. read more

My daughter had a drain pipe leak in her tub. Jose came over charged $75 for an estimate. He said it would be a big job maybe take a week to fix. Gave an estimate of $3500 !! We called another licensed plumber and He gave us a free estimate. Had it fixed in less than an hour for $290 Buyer beware Ruiz will rip you off !! Always shop around read more

He completed what I asked, but the prices were very very high. One of his jobs made it so my sink drawer does not close properly. He came in a short amount of time, and did the service requested. I would not use again. read more

Beware of this company.... They charged me $1900 for 3 hrs of work to snake plumbing pipes because my toilets were backed up. Thats ,$600 an hour and he didn't even change any parts . My elderly mother was at the house and he didn't even give us the senior discount mentioned on his website. I have called them countless times to try and negotiate with them regarding this and they will not pick up the phone or answer texts....Very unprofessional company and nothing more than crooks. We have filed a complaint with the Better Business Bureau read more

rip off and unprofessional this is the worst plumbing company in the area. do not use ruiz plumbing. he is a rip off! barely does work and charges triple of other plumbing companies. we were new to the area and needed services. do not use this plumber, you will regret you called him. i have never had someone with such unprofessional service and over charge for services. do not use this service! read more