Our washing machine valve suddenly started gushing water, and thankfully Apex was willing to help…read moreus after hours. Bryce was our plumber, and he was quick, efficient, and did a fantastic job handling the repair, which included welding and replacing the valve. We really appreciated the prompt response and quality work!

Mother and I are senior citizens. A week ago I contacted APEX Plumbing to fix a clogged bathroom…read moresink and toilet. I know we need cast iron pipe replacement. Had a different Plumbing company come out to give me quote and even did a complimentary camera job. I viewed it and realized we need a new cast iron pipe replacement. That company was quite high, though, in pricing for anything and so I naively believed BBB and Angie's list and went with APEX. Anyway, long story short, the plumber from APEX, misled us into believing the sink drain was cleared. He couldn't find anything wrong with the toilet, he said. He did more investigating around the premises. I kept asking how much this was going to cost and he replied, "Don't worry about it." (Have footage on live camera).Then, when he was done, he told us it would be $325.00. He produced a tablet, stating that is where I needed to sign giving APEX permission to take my credit card.He said we'd receive an e-receipt along with other quotes and he was headed to his truck and would send it while parked there. After not receiving anything, I called his office and had to wait the next day. To our astonishment, the plumber had written very inaccurate assessment of things and even stated I agreed to a camera to check the pipe out. I made it clear we didn't need that.It turns out that he made my signature appear as if I agreed with his false quote which I never saw until a day later. Yesterday, a plumber representing APEX PLUMBING, surprised us by showing up. I was at work and saw on my live camera the guy preparing to do some work.Unannounced and without permission. Mother tried to tell him NO but he seemed to ignore her until he heard my voice on the camera and made him LEAVE. I was unsuccessful in fully communicating with his general manager, Frank. Had a hard time getting a working email from his office...I hear crickets ..I sent them an ULTIMATUM. And we want our $325 back as the sink is still clogged as is the toilet. APEX PLUMBING are SCAM artists trying to take advantage of the elderly. Mother is very disabled and half blind.SHAME, SHAME, SHAME ON APEX PLUMBING!!!! THE STATE ATTORNEYS OFFICE WILL BE NOTIFIED!!!!

Great company to work with. Within 5 minutes of me posting on Yelp I got a call to schedule an…read moreappointment... on the same day. From the time I posted to job completion was about 2 hours. Outstanding service. Would highly recommend.

Timely,good job installing hot water tank and they went above and beyond cleaning up.read more

I hired On Tap Plumbing for what turned out to be two very minor repairs, and I feel other…read morecustomers should know how this company prices jobs. I was given a rough estimate of 600-1000 over the phone based on inspector photos and description of needed repairs which was assuming replacing the whole cast iron p-trap and replacing the shower diverter. When Marcus called me from the house with good news - not having to replace p-trap and diverter and only to replace fernco and adjust diverter I assumed the invoice would be at the low end of the phone estimate. When he said $917 or $1300 if he had to replace shower diverter. I was a bit shocked but in a tight spot to get this done and the house closed. I told them to go ahead and we could discuss as maybe I was not understanding. He then called back a little over an hour later and said the work was done. In my opinion, these charges were excessive and not reflective of the time, labor, or complexity involved. The work performed was: 1. Replacing a Fernco coupling under the house. There was already ample access in the crawlspace (around two feet or more), and this was a straightforward repair with no major excavation or difficult access required. 2. Adjusting a shower diverter/valve. The "repair" was essentially adding a small block of wood behind it to secure it in place. For these minor items, I was charged $917.27. The invoice included charges such as: Fernco replacement: $149.19 "Difficulty charge Level 1": $206.00 Drywall cutout for access: $212.08 Adjust shower valve: $350.00 I called to discuss this matter with Tim. He stood behind his invoice and reiterated they were not up-charging and they do not bill by the time but by the job. On Tap texted and emailed me after the job for an honest review, so I obliged. I trust this helps the public when choosing a plumbing company.

I just want to say that Tap Plumbing exceeded my expectations, Marcus corrected another plumbers…read morework, he did it exactly in a timely manner and very professional. He was able to explain what was going on with my pipe work and how he planned to fix it . When speaking to his boss Tim, they were very knowledgeable and professional. I plan to refer this company and if in the future have any plumbing problems I know where to turn to. Keep up the excellent work!

Had a clogged toilet at work(truck drivers ugh!) and called CP. They had a busy week an got me an…read moreappointment for two days later at 10-2 pm. They called the morning of and said they had a cancellation. Nice! The guy shows up and gets to work. Fifteen minutes later I checked in with him and he showed me a rag that was 40 feet down the line. It was unclogged and I was happy. I go back to work and see him leave...hmmm. Maybe he needed some wax ring or something. I forgot about it and the next day asked the office Lady" did we pay the plumbing invoice?" "No!" He forgot to get paid!! Not wanting bad karma, I called and the lady seemed not phased I could have had a free plumbing service. It was pleased with clearwater plumbing and will use them again!

Called Clearwater Plumbing in the morning, they were here in the same afternoon and put in a new…read moretoilet! Great job, friendly and professional service. We've used them before and will use them again if needed.

I was obtaining quotes for the replacement of a 40-gallon electric hot water heater in my Treasure…read moreIsland condo. Cass Plumbing supplied an emailed quote which was higher than the others. Later that day, Brian Cass called me and was following up on their quote. Brian told me that he was the sales manager of the family-owned business. He also said that Cass Plumbing would match other quotes from licensed plumbers other than Home Depot's contractors. Brian went on the provide me with his direct email address. He told me that if I received a quote that was lower than theirs to send it to him. I forwarded him a significantly lower quote from a licensed and insured plumber and followed up with two emails without a response from him. I checked Cass Plumbing's website, and they have the following in writing: Cass Plumbing's Lowest Price Guarantee Cass Plumbing makes every effort to offer our customers the most competitive plumbing pricing available. To support this effort Cass Plumbing additionally offers the following Lowest Price Guarantee... Lowest Price Guarantee: Cass Plumbing will beat any plumbing price by up to 11%. Competitor prices must be in writing and issued by a licensed, bonded and insured local plumber. Additionally, any competitor's written prices must be presented to Cass Plumbing before we start to provide our plumbing service. Even more, Cass Plumbing does not give or confirm our Lowest Price Guarantee price in writing, unless Cass Plumbing first receives from the customer, the customer's commitment, that Cass Plumbing will be selected to provide the plumbing service detailed on Cass Plumbing's written pricing estimate. (This Guarantee may not be used with or combined with any other discount Cass Plumbing may be offering). Clearly, this isn't being followed and is misleading. It is false advertising.

We've had them out three times. Great people and reasonable. Easy to schedule and great work.read more

The first thing that comes to mind is WOW WOW WOW. What…read moregreat fast service and very professional. They were out at my house at by 8:30 AM And diagnose in a few minutes. Wrote up a quote in 15 mins with 2 different options and I accepted the one I preferred and within 2-3 hrs Aspen and his apprentice were here in less then 3 hrs had the job done and it looked great. From the very start I was impressed with them sending me notifications that the tech was on his way but also included a pic of the tech and a little history of him and the same for the man that made the repair.Aspen and his apprentice did an awesome job and left the area clean. Thank you Flow Pros

Flow Pros Plumbing were great. Initial contact had a video inspection and we were given the…read moreestimate. Right up front they informed us of the Cities Sewer Rebate Program and they guided us on how to apply. They arrived the next morning to dig up the 63 year old orangeburg pipes. The crew were professional, knowledgeable & got us back up that same day. Clean working environment & no mess when the job was completed I give them a full 5 star rating

had a slab leak in my home, they gave a fair estimate and fixed it within 24 hours. Professional,…read moreexplained it all, and did a good job. Only took going thru a single tile for entire repair, very good job

They have taken care of us on multiple occasions. They always have a good price and quick service.read more

They arrive as scheduled, available for fast service and emergencies, and other stuff…read more They're like a good mechanic, will tell you what's really going on and will not try to over price or over so you Great service

Kyle charged me $300 to install a standard kitchen faucet that I supplied. It took 20 minutesread more

Chris and his son did an amazing job replacing my water heater! He was friendly, super…read morecommunicative and was able to get the job knocked out rapidly and at a great price. I would recommend and use in the future. Veteran friendly too!

Fast, honest, and reliable. He did a great job repairing my mom's broken pipes and made the whole…read moreprocess stress-free. Quality work, fair pricing, and a veteran you can trust. Highly recommend!

Great experience. On time. Did a great job, brought everything up to code. Cleaned up after…read morethemselves. Great company!

Very professional and honest with me He was so thoughtful going to hardware store He made…read morecorrections to my old diy