I am not a member here but part of a league that is playing pickle ball here…read more I didn't know about the bubble being around the courts for winter which was nice inside it was comfortable. Outside was in the upper 60s the day I went. Not sure if it would be cooler than it was when it's 30 outside. The walk from the front desk to the courts I never would have found on my own. I didn't see any other signs that said what was what way besides the ones my group put up. Everything looked clean and taken care of. I didn't use the locker room or restrooms. They do have a bar attached that was a nice bonus. We only got drinks but they do have food as well. Next time I'll have to try some.

The Sports Mall is celebrating their 50th anniversary and you'd think with all the advertising…read morethey're doing, that they'd clean up their facility and bring in some up to date equipment. This place has been the exact same for as long as I can remember. We've been customers off and on for more than two decades, and a majority of the machines are still the same. The treads are worn on lots of equipment which can be a hazard, some labels are torn off and illegible, some seats are stained with spray tan, some cracking. We enjoy the classes that they offer as part of our membership. The trainers and class staff are inspiring, very helpful and friendly, supportive and kind. Unfortunately parts of the facility smell bad and it's inexcusable IMO. For example, that hallway passing the racquetball hall smells absolutely putrid. I have yet to see or detect that the berber (carpeting!!!) has been sanitized, shampooed, or replaced... Men sit between matches, pouring their sweat onto the carpet. Barf. That hallway has earned the moniker "stinky hall" for a reason. It truly smells sharp and foul. The fans in the weight room aren't sufficient for moving the stale air. Some days this summer, I've thought I was having hot flashes and feeling faint - come to find out, the room was nearly 80°! They don't seem to keep the thermostats maintained at reasonable temperatures. That's not acceptable. Upstairs, it's dreary AF. It feels tired. It looks the same as it did in 2003. Same dreary fluorescent lighting, too. Absolutely nothing updated on the walls. The locker room is generally kept up with lots of lockers for patrons. Unfortunately the wet area can get gross. I've seen clumps of hair and bandaids left in the showers. I've gone into stalls only to find that the showers weren't working properly. Trickling low water pressure or non-adjustable scalding water!! Without the cover, the pool area is decent in the summer. The space feels dilapidated the rest of the year with that holey and aging cover. You can tell that kids are peeing in the pool so they counterbalance it by treating it with lots of chemicals. I've only gone once this spring, and haven't been back since I ended up with an itchy scabby chemical burn on my shins. :( I don't play on the tennis/pickleball courts, but they appear to be really snazzy. Seems that they're kept up and well maintained from the looks of them. Basketball court seems good too. The hallways to get to all these places are fluorescent lit and dreary. I wish they'd update their spaces to reflect the higher end clientele they're serving or trying to attract... They can write off the maintenance, so I don't agree with some of the comments left by management. They could make changes, they just don't seem to want to. Alas, I still go here because it's quiet and the equipment/benches/bars are usually open throughout the day, the people generally keep their eyes to themselves and most are respectful, versus the bustling "meat market" gyms like EōS and Vasa... They really need to refresh and clean up this place. Currently two stars.

I'm a longtime member of OTF and live in California. I visited this studio while on a trip to Utah…read more The staff and members were super friendly, the studio was clean, and the treadmills appeared new. It seems to be a popular location because there is a waitlist for many of the classes. It was interesting that there is a nearby OTF location in Sandy and there were no waitlists for their classes. Anyway, I enjoyed the two classes that I attended there and will return on future trips.

Love this gym! Its perfect for those who need to mix it up a little bit with their workouts and who…read moreare just bored with the gym. Its fast pace, good music, great positive vibes and motivation from ALL the instructors. It draws in those who want to slam out a full body workout (not a meat market or pick up place) You do one of these classes during that day - you are set up for success for the rest of your ToDo's. They've been my constant "mental health" check in through life stressors: health surgeries, family passings away or just a busy day. The Staff is life famlily who care. Added plus: right next to Trader Joe's for your week shopping afterward. WIN-NING!

I dropped in while in the area for work. This is probably the cleanest CrossFit gym I have ever…read morebeen to. You can tell the owner cares about the quality and placement of the equipment. Everyone was very welcoming and I love how they build stretching and mobility into the programming. This is my new spot for when I'm in the area. Can't wait to go back!

Organized and clean facility. The owner was great to accommodate us and helped us to feel very…read morewelcome. I would recommend this to others!

Great facility love using the pool Love coming here every…read moreday Definitely the best gym in the valley

Beware suspect sales practices. My minor child visited this location with a high school friend to…read moreworkout. Sales rep had them fill out waiver to workout and pay $1.99 for the day. Told them if they liked the experience and wanted to join just had to let him know and would be $29/mo. They left understanding nothing would be charged until told they wanted to join. Magically we are being charged despite asking to join. A. A minor cannot sign a contract B. Deceptive sales practices C. Lesson learned to NEVER sign anything without reading and having an adult review. We learned after the visit a family member was a member there and got a skin disease from the unclean equipment which cemented the decision to not join and instead join the Sports Mall across the street.

Great classes with instructors who truly care about your form and technique. Yet at the same time,…read moreit doesn't feel high-pressure. Highly recommend for people who never strength-trained before (like me!) to those who are super experienced.

If you're on the fence about joining this gym, DO IT. The…read moreability to just sign up, show up, and work through an amazing workout program is absolutely priceless. I am the strongest I've ever been and look forward to going to these workouts. The coaches know everyone by name and tailor all the programing to your specific needs. They have adapted to COVID-19 in a safe but logical way. 5 stars.

I used to work near this location and had a membership that I enjoyed, but then switched jobs and…read morethis location was no longer convenient. I put in my required two-month cancelation request May 10th, 2025. I was hoping I would only be charge for May and June but ended up paying for July as well. When my credit card was charged in August, I was given a refund and told the wrong cancelation date was entered and had since been corrected. I trusted my membership would be canceled and I would not need to worry about double checking that Hotworx followed through on their promise. Last night I checked my credit card account and found I was charged for September, October, and November for $63.28 EACH of those months on the 1st totaling $189.84. I have been charged for a service I canceled, at a location that is very inconvenient for me to visit. I need to be refunded and I need to be ensured Hotworx deletes my credit card number. I honestly think my July should also be refunded or prorated and am very frustrated. This e-mail is this is the sixth method I have used to try to contact the company since yesterday when I noticed I am still being charged. I have sent several texts, e-mails, and left voice mails and no one is responding to me. I also have documentation of submitting my two-month cancelation in May and have correspondence with the manager about my cancelation. You can find my contact information by listening to the several voicemails or reading the e-mails and texts I have sent. I will delete/edit my review once I am refunded the amount owed to me.

I have been trying to cancel my membership and no one ever answers the phone, nor do they return…read morecalls. But you best believe they charge you every month. This is the worst service I have ever experienced. Also they do not require you to sign up like your are supposed to on the app to use the services. I will NEVER suggest anyone go to this or at this point any Hotworx.

This vasa is super nice and updated. The lead trainer manager Hunter is a well rounded very…read moreknowledgeable trainer with extensive experience. Well recommended!

Just be aware -- DON'T SIGN UP FOR PERSONAL TRAINING…read more I signed up because I was curious and only wanted to try it for 3 months. Without any clear warning or reminder, they auto-renewed me for another 3 months, and now I'm stuck paying for extra sessions I never intended to commit to. On top of that, the personal training didn't even provide much value -- it felt like I was paying just to learn how to use basic equipment. Customer service is extremely hard to reach, and when you finally do get in contact with someone, they tell you they can't do anything about it. No flexibility, no accountability, no help. This whole experience feels misleading and frustrating. Be careful before signing anything here -- especially personal training contracts. You might end up locked in longer than you expect.

Yall need to pull up here, it's got a solid community and just ask Bryson and chat with him. He…read morewill hook you up

Please pay attention to the reviews here. I didn't and I got charged $450 dollars for one hour…read moretraining sessions that I never took because they are mid day and I have a job. I contacted the PT Manager, Kayla, and she put in for a refund for me, then a month later told me it had been approved and a month after that said their records show I took the one hour sessions. Its pretty clear that robbing people of their hard earned money is part of their MO down there. DO NOT GO HERE. Go to any other gym. ANY other Gym will likely treat you better than this nightmare.

I wanted to join because they had a promo, but I decided to look at the cancellation policy. Yep no…read morethanks. It's about a 25 min drive for me already. Make sure you look at the fine print. It says you can cancel with a written notice and you need to be 25 miles away from a title boxing in order to cancel. oh and they are still going to charge you one more month. I'm putting this review since it's the beginning of the year and I'm sure lots of people want to join right now. This is a boxing company I have my own gym that I go to. I just wanted to use this for two maybe 3 months if that. I don't want to be in a gold gym nightmare to cancel my membership.

The 1:1 help for my class was unlike any other class I've had at other gyms. Thank you for making…read moreme have the best time & I'm excited to return (Go to Dax's classes!)

Welcoming environment with a lot of long term members that really speaks to the community they've…read morebuilt.

Starting martial arts can feel intimidating at first, but the coaches here gave me the confidence…read moreto eventually step into an amateur MMA fight. The community is something truly special--bringing together people from all walks of life who support and push each other to grow. I would be remiss if I did not mention head coach Jeremy Horn. He is an excellent instructor who is able to teach anyone. He is able to articulate the instruction to the class so everyone can understand. I highly recommend signing up, not only to learn self-defense but also to build the confidence to take on challenges as rewarding as martial arts