Worst grooming experience ever. I took my golden doodle in for a bath and a haircut and then…read moreshaved her to the skin. What worse is they left he paws full of hair and everything is uneven. Do not take your dog here. You will regret it!!!

HORRIBLE GROOMERS! ARE YOU AWARE DOG GROOMERS ARE NOT LICENSED IN MASSACHUSETTS AND ANYONE CAN…read moreGROOM YOUR DOG? My Cavalier King Charles Spaniel had TWO out of FOUR unbelievably horrid groomings. 1st so bad I took dog back. Manager couldn't believe how bad scissoring and eagerly took 45 minutes to redo her with next grooming at no charge. Next two groomings were fine. Curiously, those groomers are no longer working at PetSmart. Fourth grooming worse than first. She didn't clip hair between foot pads, cut only very tips off 1/2" toenails, hair sticking out all over. Feet trimmed on only one sides with under growth on other side uncut. Awful brush out. I brushed fistfuls of top and under coat when she returned home. Impossible to inspect grooming quality when dogs are excited to be picked up. Chest not clipped to breast bone or shoulders blended to pattern. I didn't want to put her through another hour of grooming, so I didn't take her back. I paid an extra $20 for shedding control and gave $10 tip prior to fully looking at dog. No shedding difference noted so don't waste your money! I complained after deciding to give them one more try and was told they only have one decent groomer and then the manager wasn't comfortable doing my dog due to my previous dissatisfaction. Was also told my previous appointment was with "in-training" groomer. I am disgusted with myself at even trying to give them another chance. Thought my problem would be resolved by asking for experienced groomer! Obviously, the dogs aren't checked prior to releasing!!! ARE YOU AWARE DOG GROOMERS ARE NOT LICENSED IN MASSACHUSETTS AND ANYONE CAN GROOM YOUR DOG? I worry about the safety of my dog as the groomers seem to come and go on a regular basis with most groomers "in-training". After my final and last conversation with the manager, I would NEVER trust the safety of my dog or spend good money for totally unsatisfactory grooming!

The reviews are true. Becky and her staff go out of their way to accommodate and she is the best…read moreperson we've found that can groom a Yorkie to our liking. They are located next door to my gym, so I can drop off our "favorite child" and she is spa treated and returned by the time I'm done. At least one of us is smelling fresh and looking rejuvenated. There have been a few times when we could not pick her up right a way..no problem. Becky played daycare and hosted our little girl until we arrived later in the day. Her prices are more than reasonable too. If you need some independent verification... Sit outside for a few minutes and watch the sheer volume of pets that she handles on a daily basis. Good people-Great service

My husky is not just a pet; she's part of my family. So to say I don't just trust her with anyone…read moreis a large understatement. When I moved to Bristol a few years back, I was turned onto this place by my then fiancée. She had told me about Designer Dogs and that she's taken her two lap dogs there for years and told me they are very good. So I figured I would give them a try. I have to say the owner and staff is beyond nice. Personable, pleasant and you can tell they love their work. Which by the way in this line of work you have to love animals. Plus I can tell my dog gets treated very well here. Every time we walk in the door, her tail is wagging; she gets up on her hind paws to peek over the counter. The fact that she gets this excited tells me she loves coming here. Plus you can't beat the prices. I have a Siberian Husky and for a grooming session it only costs me about $25.00. Every time I pick her up she smells so nice, her coat looks shiny and clean and her paws are filed down at just the right length. They have multiple rooms so they split up the dogs based on the size of them. If you do happen to give this place a try, keep in mind they only accept cash or check, no credit/debit cards. I highly recommend Designer Dogs. The price, service and the staff are a great combination!

We drove 45 minutes to bring our reactive dog here for the self serve dog wash stall and were…read morethoroughly impressed! First of all, the employees were so kind and informative as it was our first time in. They showed me how everything works and I didn't have to worry about anything! They even let me pay before I brought my reactive dog in. It's super cheap, less than $20 and they provide everything: aprons, treats, towels, slip leads, and even a blow dryer. I tried to clean up the stall as I left but the employees said they take care of that. I highly recommend this place! I didn't really get the chance to shop around but it appeared they had all the animal supplies from food to toys. Thanks rumford! We will be back with our furry friend!

I popped into this business to pick up a new name tag for my dog. The engraving machine was easy to…read moreuse and they had many cute options for dog tags. The store looked very clean & organized. The staff were very helpful but not overbearing. Note: the parking lot can be tight.

I've been using their grooming service for years and Kim is my favorite, she treats my Sampson…read morelike her own, and he's not always the most cooperative. Store itself is always well stocked, clean and staffs been friendly everytime.

Plenty of parking. Pretty empty @ 10:30 on Wednesday. Grooming area was busy. I was looking…read morefor cat products. No one to ask. Speaker kept requesting customer service on phone line. No one was answering. Very annoying Two girls in corner doing something not assisting. Found what I needed. Lady at cashier was very nice

Extremely poor communication and lack of professionalism. I stopped by four separate times over the…read morecourse of a month to check on a status update, and every single time, the guy at the register gave me the exact same brushed-off line instead of an actual answer. It's completely disrespectful of people's time to drag things out for over a month without the basic courtesy of clear communication.

This place definitely seems to know what they're talking about. But they can't sell ferrets if they…read moredon't know how to care for them. They have a ferret in a dark fish room inside a rabbit cage with one bird toy. If you know anything about ferrets, they need more than one toy and a hamster water bottle. They are a good pet store. Horrible for ferrets though.

I spoke to Wendy on the phone she was on her way to to Arizona to pick up an animal, she was very…read moreinformative and helpful looking to adopt a lil doggie girl. Small breed Joe Riley

What an incredible person! When one of Wendy's longtime clients lost a dog, Wendy put an…read moreincredible amount of time & effort into the dog's safe recovery, even though it was the client who had lost the dog. Wendy drove a long distance to oversee the search personally, taking along the client's other dogs to saturate the area with familiar scent. When she had to leave the area, she contacted me (LostPetTracker.net) about the advisability of utilizing Search K9s and hired a local to oversee a successful humane trapping. Happy Ending! Wendy's compassion seems to be surpassed only by her dedication & determination!

Love them have been outfitting my pets with their stuff for over 20 years at this point. Nice to…read moresee quality stuff still made in Rhode Island.

We have two dogs and we live Up Country Collars! They are awesome and hold up so well. Customer…read moreService has always been helpful. It may not arrive in one day but when your order arrives - you will see the quality!

My dog LOVES playing and having fun with the other dogs. The staff are so friendly and interested…read moreto learn about my dog. He comes home and goes right to sleep! He is a great friendly boy and has the BEST time ! A tired dog is a HAPPY dog;)))

Amazing Team I have been taken my Corgi mix Lily…read moreTo East Bay Kennels for about 5 years ! Doggie day care , boarding, grooming Etc.. recently I needed surgery right away and they were able to accommodate me with no problems! They cared for Lily for 7 days while I was in the hospital and while I recuperated!! It took so much stress off knowing she was in the best of hands ! Lily loves it there ! Thank you all ! So much appreciated!

My 2 huskies absolutely love it here! You can tell the staff are genuine dog lovers. I recently…read morewent away for a week and had my 2 pooches lodged here for a week. My dogs are part of my family so I do not just leave them with any day care service. We dropped our huskies off here a few times before our vacation so they could get acclimated to coming here and they would always come back all tuckered out from playing. Needless to say, I was able to enjoy my vacation knowing they were in excellent care. Plus when we picked them up they were both fresh out from a bath. If you'e looking for a doggy day care for your pooch, I could not recommend crate escape enough! Your pooch will be in excellent hands!

My German Shepherd, Nova, has come to Crate Escape since she was 3 months old. She absolutely loves…read moreher time at doggy daycare, and always comes home tired after a long day of playing. All of the staff are amazing, and make her feel right at home! She gets along with all of the dogs We love Crate Escape!

This place is extremely small and limited, but if the carry what your looking for it will do, the…read moreemployees are very nice.