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    Rumsey Construction & Restoration

    2.7 (9 reviews)
    Open • Open 24 hours
    Updated 3 months ago

    Services - Rumsey Construction & Restoration

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    The positive: * The plumber showed up on time…read more * He was able to resolve the issue The negative: * The cost was $325 in labor for 20 minutes of work to change the fill valve. I am deducting 2 stars because of the ridiculous cost. I should have known better than to use a big-name franchise company rather than an independent plumber.

    I am writing to express my dissatisfaction with the service I received during a recent plumbing…read moreappointment scheduled through your company. When the plumber arrived at my home, his very first comment was that he doesn't like working on toilets and doesn't understand why your company keeps assigning him those types of jobs. This was unprofessional and immediately made me uncomfortable. He then informed me that in order to provide an estimate, he would need to open the top of the toilet, and that doing so would cost $140. I explained that when I scheduled the appointment, I was clearly told the estimate would be free of charge. His response was that it was only free for him to show up--not to do anything beyond that. Frankly, this explanation was both unreasonable and misleading. This experience was a complete waste of my time and left me extremely dissatisfied with your service. I expect better communication, transparency, and professionalism from a company that offers home repair services. I hope you take this feedback seriously and address it with the technician involved, as well as review the clarity of the information provided to customers during appointment scheduling.

    Rumsey Construction & Restoration - damagerestoration - Updated September 2026

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