I need an oil change JA Auto Werks lead me here. Really glad they did. Very nice front desk and…read moremechanic. I was in and out and less than a half hour. I'll definitely go back grateful for their honest kind people.

Started by bringing my 2013 Ford F150 in to have the fluids in the transmission, transfer case and…read moredifferentials changed as I purchased the vehicle used and had no service records for it. Although Ford claimed the transmission fluid was life time many mechanics and Ford dealers stated it should be changed after 60 to 80 thousand miles so I asked Bradley's to change it without flushing the transmission. They did the service, the Bradley's tec said my trans fluid was clean no burnt smell or particles in it they charged me $1300+ and within 30 miles of driving after I picked mu truck up my transmission began failing. I brought it back to Bradley's and Gary there said my transmission was shot, I asked what had happened as there were no indications of transmission problems but Gary basically ignored my questions and just said it was defective. How and why was never explained. I was told a rebuilt transmission would cost $6696.00 I'm a 76 year old Vietnam Vet who still works construction to make a living and I use my truck for work I had no options but to get the rebuilt, up graded, I was told, transmission. I picked up my truck after the new transmission was installed and had to drive to PA and noticed my AC was not working, there was no problem with it prior to Bradley's working on my truck. I phoned Bradley's and informed them of the problem but was met with nothing but denial as to there work installing the transmission had any thing to do with the AC not blowing cold air. I check with Ford and the Ford Tec manual requires the moving of several AC parts to effect the install, I was told by Gary that they did not touch my AC system but he found there was no Freon in my AC system, I asked how that could happen as there was no problem with the AC before they changed the transmission, Gary had no explanation he only denied it was their fault claiming there must be a leak. Gary recharged the system and put a leak detector fluid in well as of 2 weeks later there is no leak in my system which leads me to believe it was Bradley's mechanic that opened a line to facilitate the transmission change as stated in the Ford Tec Manual. I drove my F 150 for about a week after the rebuilt transmission was installed, I noticed a shuttering vibration as I drove between 35 and 40 mph that would disappear once I went over 40 mph and no vibration at all at 50, 60 or 70+ mph only at that lower speed range. At first I thought it was a bad tire or balance but those things checked out. I did some research into this vibration, called shuttering, on the net and through contacting Ford Service and Jasper Transmissions who did the rebuild of my transmission all the information from these sources indicated it, the shuttering, was a common problem in rebuilt transmissions having to do with the internal clutches not making sufficient contact to lock up as they should. I was also informed by Ford Service and Jasper that several additives to the transmission fluid that could be successfully used to resolve the shuttering problem with no adverse effect on the transmission or warranty. I contacted Bradley's and advised them of the information I received and to schedule my truck so they could resolve the issue of my $6696.00 newly rebuilt transmission. I was immediately met with denial again being told by the woman at the front desk it was probably my drive shaft. I scheduled my truck and dropped it off today, 7/13/2026. I received a text later that afternoon saying that the additive would be in in 3 days and I should bring my truck back to leave it for another day. I do not think these people at Bradley's understand that my truck is my job and without it I loose money, this I had stated to them several times and no after leaving my truck for them to do nothing I was to bring it back and loose another day's pay. I called NAPA auto supply which is just down the road from Bradley's and asked if they had the additive for the transmission in stock, they said they did. I then phoned Bradley's spoke to Gary and asked why they could not jut go get the additive from NAPA, he said he would not, he, Gary asked me why don't you put the additive in yourself, I replied because you charged me $6696.00 for a rebuilt transmission an there is a problem with it and its your problem to fix it. Gary said " I'll do it but I'm going to charge you for it". I replied I just spent over $6000.00 for a transmission and you expect me to pay you to fix it? Gary was argumentative and arrogant in his addressing the problem with the failure of my original transmission, my AC system and especially the rebuilt transmission problem from day one insisting every other thing was the cause, never accepting that they may have made and error causing any of these problems. I was frustrated on the phone with Gary's arrogance and said I may get a lawyer involved, he just laughed at me and said, "come get your truck".