I've been taking my family's cars for years. The Bradley Car Care team is knowledgeable and…read moretrustworthy. Stan is the man!

Took my car there because abs light and brakes were bad. I get a bill for 676$ and nothing was…read morefixed. Stan the boss said he changed the sensor but it needed a part they dont make any more. He said he called the dearship. I went to tire world they ordered the part and fixed my brakes with no problem one week later. Terrible rip off brsdley car care. Unreal . My brakes were real bad and he blew me off after ripping me off for 676$ . Never again

Expect to wait a long time and get overcharged. My alternator died on the highway a few miles from…read morethis repair shop. I'm not from the area, so I took the tow truck driver's advice and told him to tow it to L and M. I dropped my car off on a Saturday afternoon when they were closed. With the key, I left a detailed note explaining what happened to the car and the exact service I wanted them to perform. I clearly told them to replace my alternator. I spoke to someone from the shop Monday morning when they opened for business. They said they would start looking at the car sometime that same day. A short while before close of business Monday I called about my car because no one had called about it. They tell me they didn't get a chance to look at it at all. Tuesday morning rolls around and I get a call before noon telling me that they ran a $180 diagnosis to figure out I needed an alternator. Really? Yes, I know that. I told you specifically when I dropped the car off Saturday my alternator died. They then started going over prices to do the job. The best they could do was $500 for a rebuilt alternator that sells online for less than $300. Also, supposedly my 2 year old battery wasn't holding a charge, so they would have to replace that. By the end of the phone call, with parts, labor, and the extra fee they hit me with to find out what I asked them to do was in fact true, I was looking at a $1364.09 bill. At this point, I should have had my car towed to my house to do the work myself, but that would have cost a lot because I don't live close to the shop. I told them to start working on the car and they said they would order the parts that day and maybe start working on the car Wednesday. No sense of urgency whatsoever. Wednesday goes by and I didn't hear from them. Thursday I called around noon or so. They said they got the parts Wednesday and someone was working on it. Got the parts Wednesday? I could have gone to a local auto parts store, got the battery and alternator, and dropped them off Monday. Multiple locations had the parts in stock. I politely asked they call me back when the car was done. Before close of business Thursday I received a call saying the car was done and my total was $1,364.09 and asked if I wanted to pay over the phone. I said I would pay when I picked it up. I was unable to get the car until Monday morning. When I arrived to pick the car up, I explained my displeasure with the extra charges and how long it took to fix my car. I offered to pay $1000 cash, which I felt was a reasonable amount for the work performed. The owner didn't care about my displeasure, and felt confident with the overpriced bill. The one star I gave goes to the mechanic that I presume did a good job with fixing my car? We'll find out I guess.

My husband and I have been to L&M on several occasions over the last several years, and while they…read moredo perform quality work, they do not operate their business very well. They do not process, schedule and perform their work in an orderly, timely fashion. Whereas once they accept your car for work, assessment of the required work should happen quickly (within one day) and notification and scheduling of this work should happen immediately afterward, even if the work can't be performed for a few days. I do not have the luxury of leaving my car in the shop for 3-5+ days. During my most recent visit I was told to bring the car in and I did so on a Monday. They said they would get back to me in a day or two. On Wednesday afternoon they gave me an estimate, and on Thursday, once we agreed to the work and cost, they said they could order the part, schedule the work and have the car back by Monday or Tuesday. At that I point I checked with the dealer who gave me a better price, and I picked up my car, brought it to the dealer, and had the car back early Friday afternoon. If I hadn't brought my car to the dealer I would have not had use of my car for 8 days. Not acceptable. Side note: their price was higher than the dealer's, their hourly rate is the same, and they recommended additional work which wasn't needed at the time - just suggested due to the age of the car.

Just wanted an exterior wash before trading car in. Paid $24…read moreand was treated like garbage and car still dirty.

do not go here!!!…read more picked up my car and got a message low oil...they drained the oil, but never out any in...will never go there again!!!! the worst.

Stay away from this shop if you value your time and money…read more I dropped off my 2017 Audi Q7 after hours and left a written note clearly stating that the steering rack had failed after a storm. I wasn't asking them to diagnose an unknown issue--I already knew the problem. I simply needed to know if they were able to repair it. Instead, they kept my vehicle for four days, then called me only to tell me exactly what I had already written in my note. After that, they admitted they couldn't perform the repair because they don't have anyone who can program the steering system. If they knew they weren't equipped to do this type of repair, they should have told me immediately instead of wasting four days of my time. They then charged me $170 for a diagnosis I never requested and even listed inspections that I never authorized. The worst part was their attitude. When I questioned why I was being charged for something I had already identified myself, instead of trying to resolve the issue professionally, they threatened to call the police. Based on my experience, I cannot recommend this shop. I felt that my time and money were not respected, and I will never return. I strongly encourage others to look elsewhere for honest and professional service.

I have been going to Ray for 25 years. I have always left with a smile on my face. They are honest…read moreand caring with their customers. I have never had to question their work. I highly recommend.

I'm new to town and I have had to take my car in three times for repairs. Every time I took it in…read moreit was fast, great service, and they did a great job. I was referred here by a friend that said many of her customers (waitress) have been going here for years and are loyal customers. I would defiantly recommend this auto shop and will be going back in the future.

I need an oil change JA Auto Werks lead me here. Really glad they did. Very nice front desk and…read moremechanic. I was in and out and less than a half hour. I'll definitely go back grateful for their honest kind people.

Be sure to do your research before you take your car in for repairs here as only 30 miles after…read morechanging the fluid in my transmission it failed and they gave me no reason for the failure as the tec doing the work said the original fluid was clear no burnt smell or particles in it but they charged me $6629.00 for a rebuilt transmission and within a day it developed a vibration between 35 and 40 mph. I researched it with Jasper Transmissions who did the rebuild and also with the Tex's at Wall Ford and both said it was a common problem that could be rectified with a $14 fluid additive that takes about 10 minutes to install. I informed Bradley's of the vibration problem and of the conversations with Ford and Jasper and dropped my vehicle off believing they would just add the additive and Gary of Bradley's. Gary phoned me later saying he wanted me to take my truck to a specialist, which I was to pay for, claiming it was probably something in my differentials or transfer case. When I restated to Gary that it was a problem only between 35 and 40 mph and if it was to do with other parts of the drive system it would not appear and then disappear it would be constant. Gary was arrogant and argumentative I believe because I had taken the intuitive to research the problem and told he's as they had just charged my over $6000.00 for a transmission that Bradley's should resolve the issue. Gary said he would but he would charge me for it, I was taken aback by his arrogance and then he said "why don't you do it yourself" and "put that stuff in and let me know how you make out". Between my wife's car and my truck over a 2 months period we paid Bradley's over $10,000.00 in repairs, well because of Gary's ignorance, arrogance and narcissistic attitude they lost two good customers we will never go back there. warning even with the other good reviews do your investigation of your vehicle problem before giving Bradley's a chance to do your work. After confirming with both Ford and Jasper Transmissions I purchased the additive and installed it myself, problem fixed so Bradley's lost 2 customers for $14 and 10 minutes work seems a bit stupid to me and totally not in the interest of good customer relationship.

Always a 5 star experience *****. Staff Is always friendly and my car is always wiped clean. I…read morehave been going to Butch's for a few years now. Highly Recommend!!!

I've been coming to Butch's for many years. The car wash service is top notch. You must be patient…read morewhen you visit because there's always a line. Don't let this stop you from getting your car cleaned here. They always do a great job. I believe they have all sorts of wash plans do pop in or call them. Getting a plan is far more cost effective than paying each time. The prices here are up there but you get what you pay for. M

Scheduling the appointment on the app was very convenient and easy. This is a shop where I go to…read moreget all of the work done for my family's car. The prices are fair and I know that they will do an honest job. The waiting room is very comfortable and they offer free Wi-Fi. I was able to get in and out very quickly too.

Certified is our hidden gem. Not only have we purchased my daughters car from them, but they also…read moremaintain all of my vehicles. They are a full service shop with a great staff who always goes above and beyond when taking care of your vehicles.