Called for an estimate on a annual maintenance contract for my commercial building. Tech arrived…read moreand said he didn't need to see the roof top units. He would email me a review and contract in 2-3 days. That was 3 weeks ago. If your not going to follow thru, drop me an email and say so. I guess either they are not interested or incompetent? Bad business practice.

Very professional company. Very knowledgeable and solved my problem. Highly recommend this HVAC…read morecompany!

I requested a quote for mini split unit for my house. Unfortunately I was unable to utilize the…read moreservices, Miguel was very helpful in providing information I needed to have the job done properly with another vendor. His professionalism and honesty was outstanding and what is needed when working with contractors. I would recommend them.

I contacted Urban Mechanical via Yelp to see if I could get a technician to do a maintenance check…read moreon my central air A/C. It has been five years since any technician looked at it. While it is currently running (knock on wood), a guest recently remarked that the filter on my external fan unit looked dirty and that you're supposed to get annual maintenance on these units. As part of the Yelp message process, I left my contact information and provided two photos. Eventually, Urban Mechanical sent a message via Yelp to contact them via phone. I called by phone and spoke to the owner, Hector. He looked at my Yelp information and confirmed my request. He then told me that he had a 4-week backlog of appointments and apologized that he didn't have time at the moment to service my request. He said that if I texted him my contact info directly, he could reach out to me if there were any cancellations in the next 4 weeks. Although Urban Mechanical didn't have any appointment openings to service my request, I appreciate their transparency instead of just ghosting me. If they can be transparent about their scheduling, I am confident that they will be transparent about their work. EDIT: I received a call from Miguel a few days later that a cancellation happened -- he actually followed up, which doesn't always happen with other vendors. He came over at the appointed time. He had shoe covers to prevent tracking stuff indoors from his work boots! He did the inspection of the interior and exterior unit and cleaning. Miguel explained to me what he was doing and why and had no problems whatsoever in answering my questions. (I was like a kid asking "obvious" questions, but I really didn't know much about the AC system -- that exterior unit "filter" I described earlier was actually a coil.). Miguel was very thorough with the cleaning. The exterior unit was really dirty and he had heavy duty cleaner fluid and attached the bottle to my lawn hose and washed down the unit. Then, he dried it up with his towel. Miguel did find some potential mildew/mold build up, but this required installing a UV light, which was not covered in this service/inspection call (which is fine). He would prepare a proposal with several options to address that. In conclusion, Urban Mechanical has excellent customer service and does thorough work, so they deserve this 5-star review.

We were stuck on a 99 degree day and woke up to our AC unit not working. Within minutes of me…read morereaching out, I received a call back and they were at our house within an hour and a half. Very professional and friendly. They diagnosed the problem quickly and had a replacement part on hand. Great service! Will definitely call them again!

UMG helped with out heating when something went wrong. The team answered my questions, fixed the…read moreproblem immediately, and made us feel very comfortable. Would highly recommend!

Heat went out on Christmas Eve when the temps were in the single digits. I called 6 places (that…read morepledge emergency service) and no one called me back. The next day my friend recommended Fred and he texted me back on Christmas. Due to the nature of the system and the issue, it took a few days to get me going but I am on the path to cozy now. Thank you Fred.

We are very pleased with the work done by Fred.! We had two air conditioners installed and…read morefound the work to be EXTREMELY neat and complete. . Old conditioners were removed ,new platforms built , duct piping changed to more efficient settings,thermostats changed to better models. All permits and warranties were obtained by fred. Fred immediately responded and returned to make small adjustments in balancing the whole house air flow. Finally his pricing was lower than than all other quotes. I recommend this company highly !

Very good AC installation service. Vlad is courteous, professional and very knowledgeable about the…read morebusiness and he goes out of his way to talk you through what AC installation is best fit for you. Had good pricing options that were well worth the high quality of his work. Keep Brooklyn strong and Shop Local Business.

Great service and price was well within expected range. Technician showed up on time and explained…read morethe work performed and answered all of my questions.

Had one of our 2 AC units go out. Given they were old, using R-22 Freon, another company stopped…read moreby and said only solution to replace for $8K-$15K without really assessing. Blueray (Sam) came by and found that a broken wire (thanks Huskies) was all that was causing the issue and the unit was just fine. One hour later that was repaired (plus some advice on cleaning the units) and we saved ourselves thousands based on real advice and much better quality than the other place we called first. Highly recommended based on quality, thoroughness and friendly service. Plus was in and out same day I called.

Great service, efficient, knowledgeable and pleasant to deal with. I had called a local AC service…read moregroup and was scheduled for a week out. We had no AC on the second floor and needed it fixed ASAP. I searched on Yelp and found Blueray Heating and Cooling, I called them and was told they would have someone there in two hours. Matt showed up on time found the problem and explained everything that needed to be done. Matt had the parts on his truck, fixed the problem, tested and cleaned the unit and now we have a cool second floor. I highly recommend Bluray Heating and Cooling.

Loved my experience, my old Friedrich AC units were not working properly and they were able to…read morequickly tell me what the problem was and bring + install two new units the very next day. They were super responsive and easy to get in touch with during the entire process. They also were already familiar with my building so they knew how to navigate the building rules as well. They also guaranteed a 2 year warranty on the new units. Highly recommend!

They were a pleasure to work with. I needed 2 window air conditioners installed immediately. My…read moredaughters living room a/c stopped working in the 95 degree heat and she had no a/c in her bedroom because her window had a security bar on the outside that was too close to the window to fit the a/c. They came the next business day and installed a 12,000 BTU Friedrich in the living room that they supplied, which was important for me because a lot of companies will install an a/c but the customer has to buy the a/c and have it there to be installed and I live 45 minutes away. They came back 2 days later , cut the security bar perfectly and installed the bedroom a/c. They were prompt, respectful, and their prices are fair. I highly recommend this company.

We ordered a new dishwasher through Home Depot, but they said the pipe under the kitchen sink…read morethat's connected to the dishwasher would need to be replaced in order for them to install the new one. I sent Yelp and direct-website-messages to 7-8 companies. Most of them never even bothered to respond (despite sending follow-up messages) and 2 said they don't do that sort of work even though they are plumbers? WaterMac not only responded quickly, but they were able to come out to inspect quickly, and he was even able to fix it in the same trip. The technician also gave me separate quotes for other things he noticed that could use some work, and I was able to pick and choose which ones I wanted done right then and there, and I have the quotes in my email to reference if I want to go ahead with additional service later on. I can't speak on the price, since I got no responses from other places to compare with, but I appreciate WaterMac being responsive and communicative. The technician Justin was also right on time and very professional. One thing to note is that they charge $60 to come out and quote, but if you go with them for the service too, they will put that $60 towards the bill.

I had a clogged drain in the bathtub. Found this business via Yelp Projects - never realized Yelp…read morecan be so useful in this way. They got back to me quickly with a quote and put me on the list for next day's visit. Igor showed up right on time. My in-laws were instantly impressed that he wore shoe covers in the house. Fixed the issue in expedient manner. Communication was A+ professional at all times. The price is also very good for Montclair area. All in all I will definitely use them again in the future.

Amazing service We have a beach house and he serviced…read moreeveryone on our street Great family owned and operated business Prompt and friendly Did an amazing job to service and clean the unit

Technician showed up on time and identified my problem and fixed it. No problem as after 5 years.read more

I had the pleasure today to work with Nick from Air Group…read more Not only does Nick possess a high level of technical proficiency, his customer focus, professionalism, courtesy, promptness, and attention to detail were very impressive. Thank you Nick for an excellent customer experience. Marc

Jimy Zapata is the best. He went above and beyond his job to help me out. I was converting from oil…read moreto gas. I was a bit nervous about the whole process but Jimy kept in touch and explained everything that was happening and going to happen. He honestly made the process EASY. Thank you Jimy.