Went to the Christiansburg location to buy an in-stock bike. I was told they could not sell it to…read moreme in the box. I explained I was from out of town. Didn't matter. I explained that my wife bought a bike in the box in the Roanoke store the previous week. Didn't matter. It's listed in stock and available for pick up. Didn't matter. It's right there. Didn't matter. Is this the policy because Roanoke did it. Not a policy... it's our "preference". Great, please sell me the bike. Didn't matter. Manager intimated that I wasn't being "professional" (not cursing or yelling on my part... just flabbergasted that it's this hard to hand Dicks money), and threw his staff under the bus -"I thought my employee could handle this" (I wasn't looking to be "handled" just wanted to buy a bike). He also said " I was going to offer you a discount". I explained I do not want a discount... I just want the bike so I can go riding with my wife this weekend. Didn't matter. I asked if it could be transferred to Roanoke in the box. He said that if Roanoke "wanted to get in trouble they could" and announced he had to go pick up his brother. Told him to drive safely. OK, is there another manager? 2nd manager refused to sell me the bike. Can you transfer to Roanoke? 2nd Manager (Ryan... although I don't believe this is how he spells it) said he would if it was OK with the Roanoke manager and even offered to drive it down in his personal vehicle after his shift (well done Ryan). Didn't matter because the manager in Roanoke would only do this if I picked it up at closing time. Can't I pick it up tomorrow? Only if it's "9AM sharp". But I'm out of town. Didn't matter. Roanoke manager "didn't want it on their floor". So I have to pick it up by appointment at your convenience rather than tomorrow afternoon? Didn't matter. What gives? Obviously not a liability thing- they were happy to sell me the bike in the box as long as I was willing to wait a day, go to a different city, and show up precisely when they preferred (when I was out of town). As they had told me the regional manager was coming into town and the communication seemed to oddly revolve around winning rather than selling me the bike I told the 2nd manager to give my number to the regional manager and that we could either work the issue out (wherein I simply hand someone a credit card and receive a bike) or I would just return the items purchased last week (incl. helmet, gloves, chain, vehicle rack, etc ). If I could have returned the first bike I would have (although it wasn't ridden it had been purchased over 24 hours ago). Interestingly, I was told that 24 hours was the policy but the store manager could override the policy. So the manager can override policy? Uh... OK. Having spent an hour and a half of my life attempting to buy an in-stock item, my desire to attempt to assist a third manager in a second store to understand this incredibly flawed internal logic had vanished. No call from the district manager yet so in the end I returned the above items to the Roanoke store as bike accessories do me no good without a bike. Despite my best efforts, and an hour and a half of my life, I could not hand anyone at Dicks my money today. Weird.

They don't sell ammo or guns anymore so this place is just an overpriced clothing store. If I need…read more$80 sweatpants I know where to come. Besides the customer service here always sucked but I sucked it up cuz they sold guns and ammo. Waste of time!

Awesome service! Went with my daughter to buy a pair of shoes for her job at a theme park. We were…read moregreeted enthusiastically and were asked what we needed. The young lady asked a few questions and found the perfect pair of shoes and sold us 2 dozen pairs of socks as well. I thanked her for the great service, she thanked me for our business

This is my go to place for hokie merchandise. Prices are better then book store and quality is…read morebetter. They have a lot of name brand stuff including tommy Bahama.

I'm the first to review Alumni Hall and rate it 5 stars, but I sure won't be the last! I used to be…read morean evangelical Campus Emporium follower (and CE is awesome) but now I'm a born-again Alumni Hall follower. They have several Hokie unique shirts that the other shops don't have. The prices are very reasonable too. Will be back!

Great selection and many top rated brands. They are always ready to check other stores if they are…read moreout of your size. We did quite a bit of shopping here for Christmas gifts.

Great local atmosphere shop. They have great gear for my…read moreneeds; hiking. Andrew, the assistant manager and floor employee has a lot of incite to hiking, and provided me a lot of recommendations and tips to help me with my purchases. Do not buy your stuff online. Come to the store, get one-on-one assistance and recommendations from a professional, and make your purchase. Support this local businesses, and you will continue to have expert advise and the ability to try on things before you buy.

Ok let's all be honest. It's Target, what is there NOT to love about it. Of course I went into…read moreTarget for two items and walked out with over 20 items. The sad part is my two items were customer pick up, I didn't have a reason to even walk around the store. But since I was in town for only a few days visiting my college student we walked around and grabbed everything she loved. More things for her dorm room and snacks. I like the Christiansburg, Va Target because it's always so clean and the clothes aren't everywhere in the dressing room. I highly recommend you visit.

Thank you for not going over every single item and receipt at the door when customers leave. Thank…read moreyou for trusting your customers and cameras! It was nice not to have to wait in yet another line when we left and nice not to be harassed from Walmart Christiansburg. A little more expensive but totally worth not having to deal with being treated awful.

We went in as a family, my parents, myself and my husband. Brit was amazing. We tried on a huge…read moreamount of shoes and happily found shoes. I am a difficult size and was finally able to try on Altra shoes in the correct size.

Very helpful staff and a great variety of outdoor gear from shoes to tents to water bottles. A…read moregreat place to go if you are looking for something for your day outdoors in Rockbridge County. So glad they are here!

Purchased about four pistols from these folks over the years. March of this year I purchased one …read more They have always treated me great with no complaints. The place is always very busy so that should tell you something

I have purchased a number of weapons from Darryl and will continue to. The service is great along…read morewith the selection and if he doesn't have it he will try his best to order it. I also have found his prices better than any store near him and he has even matched prices for me

I love this store. pretty much always well stocked. DJ on Friday was a nice touch. We live in…read moreDenver and our other son goes to CU so we enjoy visiting that store as well. The stores are always well staffed as well.

For Hokie fans and followers, Rally House appears to be the most complete fan store in the area…read more Rally House took over what used to be the Tech Bookstore - it's located on Main St in the downtown portion of Blacksburg. Rally House will definitely be busy during football gamedays, so it was a relief to visit them on a chill Saturday evening (and Sunday morning). They have a big (but not too big) showroom, and they offer anything and everything you could imagine. If you can think of it (and you if you want it to display Virginia Tech), they have it. Being a huge basketball and football fan, I came in looking for clothes. When I came across their website a few weeks ago, I noticed they offered Nike gear that the other local Hokie-centric stores simply don't have. I kept a mental note of the items I was interested in and picked them up during my recent Blacksburg visit. Rally House's main entrance is actually on the second floor. This building was built on an incline (i.e., hill), so their showroom is technically downstairs. Once you've gone down the stairs, you will find a clean and organized showroom full of Virginia Tech clothing and various other items. They also offer gear for the Washington professional sports teams - Commanders, Capitals, Nationals (hmm, now that I'm thinking about it, I don't think I saw any Wizards gear). There is one wall that offers Blacksburg tourist-type clothing, which I thought was pretty cool. The staff is made up of mostly college students. They were all friendly and helpful. My purchase transaction was quick and easy. I obviously spent way more time looking, but I was comfortable throughout my visit and wasn't pressured to buy anything. Finally, their price points matched (relatively) with other local Hokie shops. Some items were a bit more expensive, but from what I could tell, the more expensive items were the items that weren't available anywhere else. Thank you, Rally House! JV