I had the worst experience of my life dealing with John, the owner of Runland Painting in Puyallup, Washington. He texted me one evening stating he had dealt with difficult customers before and always wins! I am still not sure why he texted instead of calling but it was after hours. He believed I agreed to some work that I did not agree to have them add to the contract and began ridiculing me, threatening me and definitely trying to bully me in texts. After reading the contract carefully I wished I had read it thoroughly enough to realize how one sided it was in favor of the company. Please beware of any contract before you sign it. I learned the hard way. They finished the job and now he has threatened to not honor the warranty as it is on the contract I signed. Not sure if he can even do that but would not want his company at my home due only to his attitude. I am 76 and have not dealt with anyone with customer service as bad as his was in my life. They also do not give any kind of discount for military or seniors or any at all. I guess that should have been a red flag too but the man who came to my home was so nice I guess I did not think about all of that before I signed the contract. That is why I am writing this review to let others know before they sign a contract, especially Runland's contract. Please beware more diligent before signing theirs or any contract. I have learned a valuable lesson. read more

We've had Runlund do quite a bit of work for us this year. Interior and exterior. We are very happy with their work and would definitely hire again. Our current project was a smallish patch job and it was given the same attention as our much larger jobs. read more

Runlund painted our house just over a year ago they give you $50 off if you give them a review which I did. But in about a month when the sun came back up, I realized that the kitchen wall above the cabinets was not totally painted. I called and told them and I heard no reply. You can see the old paint coming through. read more

We had a great team, from the owner John Runland, to all the workers doing the pressure washing, masking, gutter removal, siding replacement where needed, and exterior house painting. Very pleased. Good communication and they all worked well together. The subcontractor team for gutter installation, Joseph the lead and Dakota his assistant, had wonderful personalities and made a great team! I highly recommend Runland Painting. read more

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I was very impressed with the quality of the work performed by the Runland crew in the exterior painting of my home. They arrived on time, were respectful of my property, friendly and congenial, and did excellent work. The house had been power washed by a contracted person a few days earlier (also a pleasant and congenial fellow) and the actual prep and painting work took only about a day and a half to complete. I opted for a higher grade of paint work - two coats, with extensive priming and prep to ensure a long-lasting job - and the high quality of the work is obvious in the final results. The job wasn't inexpensive, but it was quite reasonable given the quality, the efficiency, and the warranty issued. I would very much recommend Runland for those seeking a solid exterior painting company. read more

Just had my home repainted and it looks amazing. The painting team (Omar and crew) was hard working and efficient. They did not rush. They made sure I was totally happy. Any little thing I found, they addressed it. The price was very competitive. Mason the sales manager who gave me the bid/estimate was great and listened to what I wanted. John the owner was great. Highly recommend. Make sure you add them to your bid list. Also, they use the excellent Sherwin William Super Paint. read more

We had the Runland crew come out and do the exterior painting for our home. The crew were fantastic, responsible, and considerate of myself and my family. They were quick to bring issues to us and ask for our input when needed and did a fantastic job! Our house looks beautiful and they were even able to tackle some issues we did not anticipate around our exterior siding. We did have some hit or miss with communication (I think the office may be understaffed which is super understandable at this time in the world) as far as we were not notified when the crew was going to show up and we had some difficulty getting response to make sure payment was settled but it is absolutely nothing to impact the quality of the work that was done. We would not hesitate to use Runland again and hope to use them for some interior painting as well. Thank you!! read more

Great job Justin and his crew did, very hard working and great professionalism My house looks amazing

John and his Team are the best! In today's crazy world it's hard to find Professional, respectful and honest people. the just finished painting the exterior of my house. They finished on time and it looks great! John's eye for color is amazing. His Team are so polite and the work they do is incredible. I will only hire John and his team for any of my painting needs. I will only refer Runland to friends, family and clients!!! Thanks John and Team. Love my new house read more

I have used Runland previously to have the interior of my home painted. They did an excellent job, so of course, I called them to paint the exterior when the time came. They did not disappoint once again, exceeding my expectations with honesty, professionalism, and exceptional work. The job was thoroughly done, and my home looks great! I couldn't be happier. I also have to shout out Justin who went above and beyond for me. MUCH APPRECIATED!!! read more

John Runland has a great crew and came out to give me a quote that same week I called. He was comparable in price to other companies I researched. He pointed out that they use Sherwin Williams paint and no longer offer the baseline model of paint because they wanted a quality product for their jobs. We live in Bonney Lake and many of the people in our neighborhood had chosen Runland as well. So I had many beautiful examples to look at. Once I decided to go with Runland, 2 guys came out to pressure wash and scrape the old paint off. They were great. The same guys came the next day to caulk around the whole house. Then the painting began and the colors I chose were dovetail for main parts of the house, cyberspace for accents, white trim and regatta for the front door. They were great at covering my plants and the gutters before painting. There were a few places on the driveway and rocks that overspray got to but once pointed out they cleaned in up. The house looks amazing!!! We had our home painted Sept 2017 and after the rainy winter, it still looks the same, like they just did it yesterday. Beautiful rich colors, seamless edges, attention to detail and efficient. Thanks Runland for a great experience. I would definitely recommend Runland to my friends and family. read more

Runland Painting - Dovetail for main parts of the house, cyberspace for accents, white trim and regatta for the front door. - Painters Near Me - Puyallup, Washington

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I am very happy with the job! The painters were prompt & finished in less time than expected. The painting is perfect, all edges neat, no messes. They were very respectful of our home - used paper & plastic to cover floors, carpets & furniture. They cleaned up after themselves & left no trace of paint anywhere. My daughter also used them & was very happy as well. read more

We contracted with Runland to paint our house last fall but weather caught up with us and we had to postpone until spring. It was worth the wait! High quality, professional work with minimal delays. It was a great experience! read more

Runland Painting - Now its on to landscaping! - Painters Near Me - Puyallup, Washington

The guys came out on Monday and got right to prepping. They were able to even start painting that same day. Finished up Tuesday with house and trim work. After they were all done, one of the guys walked with me around the house to make sure I was happy with everything. If I found something wrong he marked it and had his team get right on it. They were fast, polite, and efficient. I have no complaints with them....in fact they even said if I find something over the next few weeks to just give them a call and they would fix it. Job only took two days. read more

I had the downstairs, Living, kitchen, dining family room, hallways painted. Runland repaired defects, did a remarkable job with the lines and cleaned up everything. Last year, I had my front door and outside trim of my house painted by another company and I was less than thrilled. It has been a long time since I have had a company exceed my expectations. Bottom line: the best painting service that I have used! read more

House painted in 2019. Quality of the job was great. The painters were great. The price was pretty good. Gutter work could be better, some were removed and painted, but most weren't. Gutters weren't primed so the paint doesn't stick to them well. Roof cleaner peeled paint off a lot of the gutters and John had guys come out and retouch the gutters free of charge which was great. Roof was replaced and the gutters once again peeled and chipped. Contacted Runland in February (2023) to get a quote on repainting the gutters and a few other areas of the house that were replaced by damage done by roofers. Never heard back from John. Owner isn't the most personable, but that's not really a concern of mine, just gives you the feeling that your house or business isn't a top priority. As a business owner myself with multiple business degrees, I found it off-putting. I've recommended this company to a couple other friends with caveats about the hospitality. I'd give 3 1/2 stars if I could, but not quite 4. read more

Great job. Easy to work with and communicate. House looks awesome. John's crew did good work and fixed anything I pointed out on my walkthrough. They absolutely met expectations and Id use the again. After calling 7 places for quotes this was the best rate. read more

Runland Painting - Beautiful sherwin williams paint - Painters Near Me - Puyallup, Washington

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the actual painters were nice, reliable and on time, they were open for questions or suggestions on paint and plan. but too many painters thru out 5-7 days of painting , so u didn't have same painters from start to finish maybe 1-3 people which can make paint job look very different in different rooms. read more

You want to think long before you sign a contract with Runland Painting company. John has not any idea how to set up and prepare for removing asbestos popcorn ceiling. He was wanting me to leave vents open during sanding as well to allow asbestos and sanding particles to get into my air vent. He also complained about his workers being warm from the heat and then corrected and said it was for the drying of the ceiling. At the consultation he took a large deposit said it was required to hold the date for the job. Two days before the job called to ask me if i wanted to cancel so he could keep my $1100. in deposit. Horrible horrible I wouldnt trust this company in my home they are very dishonest .Runland Painting Company pass them up find somebody that is prepared and honest enough to do the job. read more

Runland Painting did an exceptional job in painting the interior of my parents house. It was about a two week project to paint the entire inside of their house. The house needed a facelift. The workers were punctual and showed up on time each day and were very professional. They had great communication in answering all of our questions and letting us know the progress of their work. At the completion of the project, there some minor fixes that needed to be looked at. They were able to correct and complete it with no problems. Overall we were very satisfied with the work and would highly recommend them. read more

we been trying to call this company for day's, nobody is ever picking up the phone or get back to you, i guess they don't need our money, what a shame, Claudia. P.S. why do they advertise in the "Valpack" ???? read more

Runland Painting just completed a mud, tape, prime, texture, and paint job on a bedroom/bathroom remodel we were doing for our parents. The crew did a better job on our drywall then drywall contractors we've used for other projects in the past. Everything looked amazing! Communication is great; straight and to the point. Very professional and timely company. ***We had Runland Painting come out to stain our cedar home in May 2018 since we had such a good experience with our parent's house. John and his crew did an amazing job again and were priced fairly. The pressure washing crew even cleaned parts of our walkway as a courtesy, which was above and beyond. Our cedar home looks beautiful and the paint job on the trim is great. Great communication and you can tell John is concerned with excellence and his final product. Highly recommend this company. read more

I contacted Runland Painting in order to get some exterior painting done in a timely manner. The communication was seamless and Mason gave me an estimate the day after I requested it. The siding and trim painting took Javiar less than two days and the result was excellent. The total cost came into below budget and was done in a timely and professional manner. I am very pleased and would recommend these guys to anyone needing exterior or interior paint work. read more

We hired Runland after hearing great things about them. Today, our house looks wonderful and my husband and I love the finished product. John's prep team was incredible they paved the way for John's paint team. Mason was the lead for our paint team. He is a young kid but he did a wonderful job managing his team. The end of the job required some touch up. Mason and one of the other painters, Aaron came back and worked hard to ensure everything was finished to our satisfaction. I would definitely recommend Runland Painting to anyone. read more

First we explained that we needed to have this project done before we went on vacation. The Saturday they said was "paint day" we received a call late in the day saying they could not come because Sherwin Williams was closed(?) The next good weather was due to be after we were away on vacation. The contact person, John insisted we move our cars so painting could happen while we were gone. He was insistent and put on lots of pressure saying, "just move your cars to the end of the driveway". We have a 4 car driveway and 3 cars to park while gone. He then threatened that if we did not allow painting to happen he would invoice us for the work done so far and forget the painting. He implied that our siding needed to be painted worse than we needed to go on vacation. I finally said we would hire someone else and he could forget the rest of the job. When we got back I gave him a chance to follow through which he did. Unfortunately the paint match was an obvious mismatch. Not close. He told his workers to tell us that he would paint the other areas with the new paint so it wouldn't be so noticeable but we were to pay for the labor. The siding installed above the garaged door has waves in it. I called him and asked if since it was a small job did he pick some leftover siding out of a scrap pile that had been sitting in the sun? I was very polite but this is where the foul language began. He talked over the top of me and used dirty language while I was trying to explain. He was very rude and had no interest in making a customer happy. He never came out to see why we were not satisfied. Just wanted to argue on the phone. His explanation may or may not be true, (the siding followed the contour of 2x4"s that may stick out or the run of siding was cut to long and forced into place. He offered to have someone come and put a few nails in it. This could have gone so much differently if he would have said he was sorry we weren't happy and he would come out and take a look. No customer service skills. Don't use this company, move on to the next. There are many. read more

I don't write many reviews but I feel it important that for those in need of a local painting company they should know about Runland Painting. The property we asked them to paint was somewhat typical of most 25 year old spec houses in the area, but it did have a few nuances which would test the skills of the Runland Team. We asked John to choose a color matching our brown motif which was also close to the original interior paint. His color choice was ideal. The house was empty of furniture, the carpet was being replaced, the laminate was also being replaced but with red oak hardwood, and the existing red oak was to be refinished giving the painting crew some latitude on prep work. Even so, they still prepped as if the floors were new. Upon completion, as with any project, there was a punch list to address. The salesman, Mason, inspected the site a few days later to assess the scope of work we'd like remedied, then returned the next day with a small crew to complete the tasks at hand. There was now reason to cover the floors and they did a superb job of laying plastic and paper down then masked it all. The punch list was completed in a few hours as they took their time making sure every detail was accounted for. They also took a good deal of time to clean up which was greatly appreciated. John always responded to my emails (I use email far more the a phone) and even met me at his home one night during the process. We had the utmost confidence in his work after speaking with Mason, and in his trustworthiness; both have proven to be accurate impressions. Runland Painting will return in the Spring to paint the exterior of the home and we are looking forward to it! read more

Workers were knowledgeable and did a good job painting the house and gutter install. Price was in the mid range compared to other companies. Would recommend Runland painting. read more

I'm very happy with the finished work. They took down the popcorn ceilings in a house that I inherited, and painted everything except the trim. The guys were friendly and capable, and made me feel very comfortable. I took off one star because the communication was not the best, but in their defense, they did come back quickly (one guy on a Saturday night!) to make all the fixes that I asked for. After their great work, I had an offer on my house within ten days. Highly recommend. read more

I'm currently looking for contractors to do some painting after meeting some really bad contractor and setting up an appointment with John which he missed I wrote a review that wasn't exactly flattering. I had the opportunity to to meet John this morning for him to take a look at my home and provide an estimate. John was respectful polite and seemed to figure out the look I wanted for my home. John thank you for coming out today I'm hoping this will be the start of a great working relationship. read more

WOW! After seeing all the great reviews of Runland Painting, I thought I'd give them a shot! I had three different painting jobs that I needed bids on; the rep that arrived spent only about 10 minutes at my house and said he'd email me bids by the next day - actually 2 sets of bids: one set for "do the job right now" and one set for "do the job at a later date". He said it would be much cheaper to have them do the jobs sooner than later. After no email I contacted them to ask about my bids and with a lengthly email excuse, the bid arrived, but not the two sets that I was promised. After emailing back to ask about the bids and to express my dissatisfaction, I received a very curt email back - perhaps the quality of their work is great, but their customer service is poor. I'll be looking for a different painting company. read more

I recently purchased my house and knew that I wanted the exterior painted. I had 3 different companies come out and bid. After each bid I decided to go with Runland Painting. The gentleman that came out to do the bid was knowledgeable, friendly and explained everything in detail with me which no one else took the time to do. Everyone I came in contact with during the painting process were nice and friendly. John came out a few times as well and pointed out some wood rot. I'm super happy with the finished work and will definitely use them in the future for any paint jobs! read more

I was very impressed by our first meeting at the Tacoma Home Show, also favorably impressed with the person who gave us our estimate. We have a painter who does exceptional work, but we suspected lead abatement would be needed, so we went with Runland, who was licensed. Our rep walked us through the process of sheeting off the entire house, chip removal, etc, and he promised that any bad siding would be replaced. The estimate was double what we expected, but given lead abatement and repairs, we decided to go with it. That was the end of our good experience. The contractor showed up in the morning. I handed over my paint samples. The contractor questioned my color choice. The crew showed up. They were friendly, and started taping off windows. I looked outside shortly thereafter, and the house was being scraped, no plastic, no masks, nothing indicating that lead abatement was being done. At the end of the day, there were paint chips all over my yard and garden. I called John, and he said that testing hadn't found any lead, except for the window trim. I asked why we were paying for lead abatement, and asked him to reduce the price. He said that he's had to hire a double crew to do all of the scraping and caulking, and he was 'barely breaking even.' Fine. There were a lot of guys. The house was finished quickly, and at first look I was pretty happy, except for a few spots with overspray, and some missing trim areas, and a security sticker that had been painted over without removing it. Another contractor came out to do last looks. I mentioned the paint chips and the issues. He worked for less than an hour, said everything was done, and asked for payment. I paid. I was charged the entire amount, even though I'd made several pre-payments. I was eventually refunded. The more I looked at the house, the more it became clear that the caulking is sloppy - large streaks and globs of caulk down my siding, more trim work was undone, and the paint on my east side badly bubbled. I called to ask about it. I was told 'thats just what paint does on old houses.'. One year in, even more of the house has bubbled. I thought about asking them to redo their poor workmanship, but decided that I'll use a different company. They didn't put out a Runland Painting sign outside of my house after they left. read more

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Unfortunately previously we left a premature review on Google before Runlands courtesy crew came to touch up home after the home builders were done. Upon leaving in work van they decided to go around our side yard and got stuck for 3 hours in freshly layed topsoil by excavator. When asked, why they thought they could drive around our whole house in fresh topsil? They could not answer. Good thing they got stuck or they could of possibly ran over our septic and electric lines. We emailed John on Jan 9, 2019 that the crew got stuck and left damages and excavator may need to bring out more topsoil. Johns reply, " I don't think putting dirt over water is going to make it any less like mud. Maybe you should let it dry out and then we can rake it." - He made this statement without even seeing the damages. To date he has never called, emailed or came out and looked. Mud sprayed by there tires on side of newly painted house and heat pump. Wood and rocks left stuck in mud they used to get out. Left us with muddy, standing water muck pit. That was freshly leveled. It's been dried out for two summers with nothing. Which is now unleveled, hard as a rock ruts! When summer hit we could see gray hardy board through our yellow and white painted house. No wonder there was so much paint left over. Put on thin. Very dissatisfied with there customer service!! read more

Runland Painting painted our entire interior of our house. Very impressed with quality and attention to detail from prep and masking to final repairs and paint. Their crew was very customer orientated and reviewed everything with us upon final. Highly recommend for top quality workmanship. read more

Painting the interior of a home is daunting to say the least, so rather than do a job outside my comfort zone I took a chance and reached out to Runland. I couldn't be happier with my decision! (1) showed up early (2) got right to work (3) attention to detail Just a FEW positive points that stick out. I have some future projects ahead and will not hesitate to call John Runland! Bottom line, yes I would recommend Runland painting to family and friends... read more

Our neighbor hired Runland and we were impressed by their work. We were just as happy with the job Runland completed on our house. John was incredibly patient as we decided which color and type of paint to use: he provided expert advice and let us make the decision. The crew was terrific, too. They were friendly and professional. They will be painting our rental house this summer! read more

Quality of work is excellent. Very professional. Communicated well, and updated us as dates and times had to change due to weather, etc. Showed up when they said they would and on time. Workers were respectful, polite and cleaned up after themselves. Only reason for 4 stars instead of 5 is that we had to push a bit to get the colors we wanted (we disagreed with the owner of the company about color and color placement), causing a bit of frustration and stress, but ultimately stuck to what we wanted and got it. Would definitely recommend and would hire again. read more

We found John at a home show at the Puyallup Fair and what a great find it was. They were by far the lowest bid and had superb ratings online and checked out with Washington State licensing. His crew was nice, efficient, and skilled. John answered all my questions, walked me through the entire process and we love the outcome. read more

There are definitely better choices out there when it comes to finding someone to paint your house. The painting crew didn't properly wrap my windows and ended up getting paint in between the window panes. I brought it to the owners attention, John Runland and he denied everything and didn't take responsibility for anything. I offered to split the $1700 replacement cost with him to prevent going to court but he was unwilling to do so. I had a couple window experts come out to look at my windows and both said if they were properly wrapped, then this would've never happened. They also confirmed that it wasn't mold or mildew as John Runland claimed. None of my windows had any signs of failure until my house was painted by Runland painting. I even invited the owner John into my home to inspect it for himself where you could clearly see that it was paint but he declined. It was obvious to me at that point that he was in a state of denial and clearly didn't want to take any responsibility for the lack of wrapping my windows properly. Again, all of my windows didn't need to be replaced, only a few of them. The rest of my windows are in perfect condition and have no signs of failure. It's really hard to believe that someone could be in business with service like this! There are definitely better choices out there... beware! The overall paint job from John Runland painting was just alright. There were several places that were missed and I had to have them come back a few times to correct the mistakes. There are many choices when it comes to selecting a company to paint your house. I would never go with a company that has service like this and who has an owner that doesn't back up his work. John Runland seems like a good guy upfront... After working through this process, there are some clear integrity issues within. read more

We knew we wanted Runland Painting to at least make a bid to paint our house due to all the favorable talk in town. His bid was not the lowest. However, his ability to answer ALL of our questions and to tell us what we needed to look for in a paint bid, as well as why we really needed to use the paint we used (which helped explain why our other paint jobs did not last like they should have), knocked everybody else's bid out of the ballpark. His knowledge and expertise made us very comfortable and happy that we picked his company but not as happy as the end result did- it turned out gorgeous. We actually ended up with NO complaints AT ALL - which is truly amazing and makes it easy for me to highly recommend Runland Painting. read more