Was ghosted twice. Two days in a row. After the first day, I inquired why they refused to show up…read morein the three-hour time frame that THEY sent me via email. I was told it (my appt) got written down for the (wrong) next day and if the next day was OK. I patiently replied that was fine. Next day I was ghosted AGAIN. No show. Not even a call. Sent an email back, got no answer (surprise surprise!) So I called and went Full KAREN on them! What a waste of time-- literally two days wasted waiting for them to come. If they're too incompetent to handle a schedule, I wouldn't trust them to repair a Coke bottle let alone my window. Deuces.

Those of you considering this supplier beware. There is no…read morestore front. I was looking to purchase a Shower Door. There are MANY choices and options. I provided measurements and asked if the wide opening would eliminate any choices due to the wide width. I was told several times they would send a tech out to take measurements and help us decide. The experience was a waste of both parties time.

I truly wish Google allowed multiple reviews for the same company, because TN Glass Install LLC has…read moreexceeded my expectations not once, but twice. My first experience was for a cracked window replacement. The team arrived right on time and completed the entire job in about 15 minutes. Their professionalism, efficiency, and courtesy were immediately evident. It was fast, seamless, and stress free. The second project was far more extensive and showcased their craftsmanship on another level. They removed an outdated garden window and replaced it with a stunning new one, installed a sleek sliding glass door, and removed a large window to install a beautiful garden window measuring 6 feet wide by 3 feet high. Every step was handled with precision and care. Watching such a substantial window set perfectly into place was impressive. It required strength, coordination, and exact measurement, and they executed it flawlessly. They even repaired the siding afterward, leaving everything polished and clean. Joe, Jesse, and Frank worked like a perfectly tuned crew. Their communication, teamwork, and pride in their craft were obvious from start to finish. They maintained a positive attitude throughout and made what could have been a disruptive project feel smooth and even enjoyable. I also want to recognize Tahnie, the project manager. She coordinated everything beautifully and stayed in touch throughout the process. She was personable, attentive, and genuinely a pleasure to speak with. Her communication made the entire experience feel organized and reassuring. From small repairs to major installations, TN Glass Install LLC delivers exceptional results with integrity and professionalism. I would recommend them without hesitation.

Appreciate their quick response, whether they are able to help us or not remains to be seen.read more

Awesome service! You won't be disappointed. The value unbeatable. Great Communicatorread more

Had all my windows replaced, great value, great service, great attitude. Don't use big name…read morecompanies they will just rip you off. These guys are super

Great experience with Vic. We had a unique siding job following the removal of a deck and he nailed…read moreit. He took time to decide the best way to proceed and then did great work. The price was very fair as well. I can easily recommend him.

Vic did, an excellent job of replacing all the windows on the downstairs floor. Very meticulous and…read moredetailed clean out and prep of the frame prior to installation. Fitment was excellent and everything looked good.

We installed Milgard windows when our house was built thirty years earlier. The seals on several…read morewindows had broken and they developed an interior fog. At the time of installation the windows had a lifetime warranty. Milgard stood behind the warranty without complaint and repaired the windows in an efficient manner. I am very satisfied with the service their provided.

They are very good at what they do! Very conscientious about doing a great job for you! They do…read moretheir best to get their work done quickly and efficiently but will answer questions you have.

I wanted to share my experience to help others. On 6/2/2025 I purchased 3 glass french doors and 1…read moreglass single door of the Milgard brand. Owen Sokso was the representative I worked with at Puget Sound Window and Door. I picked out the doors I wanted and Owen came to my house and took measurements for the size of doors I needed. He then provided me a document containing the model, color, dimensions of the doors to be ordered. I signed this document and paid a total of $15,911.56 upfront in cash. The document required my signature for each door being ordered, noting the accuracy of the door being ordered. Well when the doors arrived I had one door that was 4 inches too short, the others were fine. Well shame on me for not double checking Owen's measurements; I am 74 years old and at my age I trusted the professional to take accurate measurements. My eyes are not the greatest anymore, and this is what this gentleman does for a living. Later when I spoke with Owen to see how we could correct the issue. He said that I would have to order another door and that he would give me a 20% discount. These doors aren't cheap! They would not exchange the door to make it right, and would not give me a refund for the too short door. They already had my money at this point and advised that I had signed the document for the order of the too short door. So as a warning to others when doing business with this company, make sure you do your own measuring after you receive the order document (don't trust these professionals to get it right). Second, consider paying with a credit card instead of cash, at least you have a bit of insurance knowing you can dispute a charge. And finally, just know that this is how I was treated when an accident happened, that began with their mistake. People can do better... Here's me with my quality too short door. Doesn't matter what quality you have if it's too short!! God bless.

I wanted to share my experience to help others. On 6/2/2025 I purchased 3 glass french doors and 1…read moreglass single door of the Milgard brand. Owen Sokso was the representative I worked with at Puget Sound Window and Door. I picked out the doors I wanted and Owen came to my house and took measurements for the size of doors I needed. He then provided me a document containing the model, color, dimensions of the doors to be ordered. I signed this document and paid a total of $15,911.56 upfront in cash. The document required my signature for each door being ordered, noting the accuracy of the door being ordered. Well when the doors arrived I had one door that was 4 inches too short, the others were fine. Well shame on me for not double checking Owen's measurements; I am 74 years old and at my age I trusted the professional to take accurate measurements. My eyes are not the greatest anymore, and this is what this gentleman does for a living. Later when I spoke with Owen to see how we could correct the issue. He said that I would have to order another door and that he would give me a 20% discount. These doors aren't cheap! They would not exchange the door to make it right, and would not give me a refund for the too short door. They already had my money at this point and advised that I had signed the document for the order of the too short door. So as a warning to others when doing business with this company, make sure you do your own measuring after you receive the order document (don't trust these professionals to get it right). Second, consider paying with a credit card instead of cash, at least you have a bit of insurance knowing you can dispute a charge. And finally, just know that this is how I was treated when an accident happened, that began with their mistake. People can do better... Here's me with my quality too short door. Doesn't matter what quality you have if it's too short!! God bless.

So pleased with service, with estimate, & promptness. I have zero complaints, and would highly…read morerecommend this company to anyone needing a window replacement.

Super easy to book and paid a reasonable price for high quality work. After getting a few quotes to…read morereplace a third floor window (which required a scissor lift), they were the most reasonable. The woman who coordinated everything was great and made it very easy/efficient.

Highly recommend them! I have a large picture window with part of the vinyl frame damaged by a tree…read morebranch. Most window companies suggested replacing the entire window, which would have been very expensive. Dave from Lake Washington Windows and Doors came out for an estimate and recommended that we just repair the vinyl frame--and we did. It saved the window and a lot of money! I'm grateful for their professionalism and honesty. We need more businesses like them around here! -Joe

The whole experience from working with the sales rep Michael Hystek to installers Chris and David…read morewas great. Installers worked hard in the cold and snow to replace 4 windows and a sliding glass door. They were careful to control the spread of dust throughout the house and cleaned up afterwards. Great workmanship! Now I need to wait for warmer temperatures to touch up paint the trim. Took all day but now my house isn't drafty. Very pleased with this window replacement!

This review is solely for the experience with scheduling service and not for the quality of the…read morework. I called Pierce County Handyman for reinstalling 4 outside corner sections of baseboard and adjusting 2 transition pieces that had been installed improperly previously. They scheduled me for a visit about a week later so an estimate could be provided. Then a day before the scheduled visit, they asked to reschedule it due to a personal reason. I agreed to reschedule. They showed up on the second appointment and provided me with a service quote and a proposed service date. I got back to them 2 days later confirming the service and was informed the previously proposed date was no longer available. They then proposed a new date in the morning which I agreed to it. 1 day before their schedule service date, they call asking to reschedule from morning to afternoon, which I also agreed to. Then on the date of service, they texted me 2 hours before their scheduled start time to attempt to reschedule for a different date. I let them know that I had made plans for the work to be done that day and that if not possible, then to cancel the whole thing. They weren't able to come out and the service was canceled at my request. A total of 3 weeks and a half went by with multiple service days agreed to and subsequently rescheduled on Pierce County Handyman's request. In the end, no work was done...

Matt installed a new front door and some pantry doors. His work is excellent and pricing quite…read morereasonable. He took care of everything from purchasing the doors to installation. He was most pleasant to work with and got the job done in a timely manner. I would not hesitate to hire him again for future projects