I recently had such a fantastic experience at Runner's Lane in Santa Clarita that I felt compelled to share. After getting orthotics from a podiatrist (and learning, much to my disappointment, that I now have a wide foot!), I went in with a specific list of shoes I wanted to try. Cameron and Jaro were incredibly patient and knowledgeable as I worked through my list...and when none of them quite worked, Cameron suggested a pair I never would have chosen on my own. It ended up being absolutely perfect for me. I couldn't be more thrilled -- and for the first time in a long time, my feet don't hurt. Their communication was excellent, they were never pushy, and their follow-up afterward was terrific. The entire experience felt thoughtful and personalized. I initially debated just ordering online from Zappos for convenience, but Runner's Lane got the shoes to me just as quickly -- at the same price -- and with service you simply cannot replicate online. There's no way I could have realistically tried on 8-10 pairs of shoes by mail without dealing with endless boxes and returns. Being able to try everything in-store with expert guidance made all the difference. It truly pays to support small businesses like this. They are knowledgeable, passionate, and genuinely care about helping people find the right fit. I can't recommend Runner's Lane highly enough. read more

Phenomenal store with awesome employees. I went in to buy a pair of running shoes for training and I have flat feet and she helped pick out of a set of three shoes that would work. I bought one. I had a little bit of pain in my foot, she said come back. She helped me out with insoles and then ultimately just switched me over to a softer version of the same shoe 10 out of 10 experience. Thank you for your help! Best running shoe store in SCV. great prices too! read more

Runners Lane - My new running shoes. - Shoe Stores Near Me - Santa Clarita, California

Brought my daughter in for some running shoes. While she was trying them on I looked around the store and was amazed on the medals, awards and thankfulness of previous runners. They have a treadmill to feel the run of the shoes you want. Prices are fair and the young man was accommodating. They had military and veteran discounts. The shoes my daughter picked have worked out perfectly that's why a little late with the review. read more

See all

The sales associate is very friendly and knowledgeable. Unfortunately they never have the shoes we are looking for in our size. And if we want to try on a different style, they still don't have our size. They always offer to order them for us. But, what's the point of going to a store if you can't try on the shoe. I can order shoes myself directly from the manufacturer and usually get a first time customer discount. I guess if you run average sizes you may have some luck. They didn't have any Woman's 8.5 when i was looking for a certain Hoka or a men's 13 in Brooks. read more

Best place on the west coast for runners to get gear !! Fantastic customer service and a selection of shoes that could make Imelda Marcos blush. My family has been loyal customers since they opened . Wouldn't go anywhere else for the proper shoe. read more

Highly recommend this place for done good shoes. Flo was more than helpful helping me find the perfect shoe and socks. Can't wait to come back for another pair. I'm ready to take on the beast again! read more

I went in to buy some new shoes today as I have a bad leg and a bad knee and was limping into the store. The sales person brought me out two different pairs of shoes. I told him which ones I would like to try on and he said OK pushed the box towards me and walked away! What happened to the days when they help you try on shoes? He just stood at the counter and watched my husband get down on the floor to try and help me put on the shoes. Then I purchased some sunglasses at the same time when we paid for the shoes. I had to ask him for a bag for the box of shoes and then I had to ask for another bag to wrap the sunglasses in so they wouldn't get scratched at which point he said oh let me get the box for the glasses and pulled them out of a cabinet which I don't feel he would've done had I not asked for an extra bag. Customer service was terrible!!! read more

Service can be great. Shoes are great. Got a pair of Hokas for myself However, I purchased a $150 gift card in April as a gift for one of my best friends. Store hasn't had anything he liked or more importantly, in his size. Likely due in large part to COVID, but I'm being told no refund. I've spoken to someone and they are going to hopefully set aside some size 12's if any show up. I'm willing to wait a little longer but not refunding a gift card that is unuseable due to lack of inventory is not sitting well with me. Here's a pic of what I have to show for my GC purchase... read more

Love this store! I got a pair of Hoka's here and I love them. The staff was very helpful and patient. Would definitely return.

Very nice guy that helped fit shoes on me!!! Just didn't carry my size but definitely tried! Great information on the way shoes are supposed to fit! read more

Love this shoe store! They are about to look at your gait and recommend sites that will work well for you and help you. Got me sone Brooks Ghost shoes, love them! Went yesterday and has some Saucony Triumphs recommended. Friendly, service is great and they know their stuff! read more

went to visit the store to check it out for the first time and the service by Jarro was amazing! he helped my partner and i look for a running shoe based on our interests and preferences. i left the store with a pair of shoes that is perfect for me and i believe is going to help me with my runs. we will absolutely be coming back here regularly as their new customers! read more

Runners Lane - Saucony Tempus - Shoe Stores Near Me - Santa Clarita, California

Don't think twice (like I always do). First, I don't run. I lumber. That said I was thinking I needed to take my running shoe game in a different direction. With some trepidation I decided to go to a "real" running store and was not disappointed. Jarro was the poor soul who had to listen to my story and thoughts and he brought me a bunch of shoes to try on and patiently explained each. Did I leave with the pair I thought I came to get? No. Do the ones I got feel great? Yes. Did I get the lowest price for them if I had scoured the internet? No. Am I happy? Yes. Shop local and you will not be disappointed. Truly great. And if Jarro is there, you will leave with knowledge and shoes. read more

I came in for some shoes and even though they were no in stock in anything in my size I was still helped by the employee and I thought it was great that even though I couldn't buy anything. I was still given answers. Will buy here next time if they have my size! read more

Handsdown the best place to get your running supplies in Awesome Town USA. Conveniently located off SCV Trail and they're very active in helping new runners achieve goals and experienced runners maintain them. If you are looking at getting into running, start here. It's a very welcoming environment and the employees obviously know what they're talking about. So if you're looking to run a marathon or just need to pic up a dope running hat, stop by Runners Lane and they'll hook you up! read more

I came to this store a did the full gait analysis with ANDREW, and he was amazing!!! Not only was he knowledgeable, but he was also patient and friendly. I will definitely be back here to buy all of my running shoes in the future. read more

Jamie helped me find a pair of brooks running shoes. She was so helpful since I have a larger size foot for a woman, very helpful and knowledgeable I will be back for more shoes and socks! read more

Runners Lane - Shoe Stores Near Me - Santa Clarita, California

Customer service and the quality selection of running and walking shoes and gear are what keeps us as loyal patrons of The Runners Lane. Flo and her team are knowledgeable about the various shoe brands and type of fit for different types of runners and feet. If you're looking for a running or walking store no need to look elsewhere or online, we have a great locally owned place right here in SCV. read more

Just had a really disturbing experience there. Was working with a young man to see if there were any shoes in stock for a certain kind of exercise regimen (functional movement, some olympic-style lifting). I bought shoes like this at this store in the past. Then about 20 minutes in, some other sales person (or manager) interjected and basically started scolding me. "We don't carry Reebok." "Do you have anything from Inov8?" "No!" "I'm looking for some shoes..." "Yeah, we don't carry any of that. Those shoes injure people." Okay, dude. Got it. You don't carry those shoes (even though I've bought them from that store in the past). You didn't have to make me feel like an idiot just for asking. You didn't have to act so rudely with me. This was a really disturbing experience. read more

Drove an hour to see what all the fuss was about. Like anything else you hear about, it was just another small shoe store, limited inventory, and one person helping 4 people at a time. I had to ask a lot of questions for the guy to go the extra step to recommend a better fit. They have you jog on a treadmill for thirty seconds to test your stride. They film the way your feet land on a tablet. Beyond that, nothing custom. High prices and they usually do not have your size. They have to order your shoes and they will not send it to your house, only to the store. Glad I checked it out, not coming back. read more

This store is perfect for when you need to buy a good set of running shoes and are looking for a pair that fits you perfectly. The staff is very knowledgeable about running and picking out the best shoe for your running style and foot size. It seems like everyone in there is a fitness/running enthusiast so they are all experienced and understand what each customer needs. The staff will help you choose the best shoe and are far more informed than the typical salesperson at Foot Locker or similar stores. They have a treadmill in the store so they can watch you run, just to see how your feet move and land when jogging. It definitely makes a difference when picking out the appropriate shoe. I have bought my last 2 pairs of running shoes there and when it's time for the next ones, I will likely come back here again. I can say that my last visit was a little less than stellar. I was looking for some insoles for my running shoes but their inventory was limited that day. The salesperson told me I could buy a larger size and cut them to fit my foot/shoe. He stated the material of the insole was made for that. I bought them but when I got home, I didn't feel great about cutting up the insole, hoping it would fit correctly in my shoe, so I ended up taking it back. I got a full refund so there were no issues there. Everyone was friendly so I wasn't upset about the experience or anything, but I suppose I have come to expect more when I come here. However, no permanent damage done to this customer. I can still easily recommend this store. read more

Great place. I went to buy my first pair of running shoes, and the guy helping me out was awesome. Very helpful I'm upset with myself that i didn't get his name. I ended up buying two pairs, also offered him a tip but unfortunately they can't accept them. Long story short if your in the market for some comfortable shoes for training/running etc this place is awesome! Thank you again guys! read more

Great spot to get a good pair of running shoes!! They did an assessment of my stride and they gave me 3 pair of shoes to try on. I ended up going with a pretty pair of Asics. I LOVE them! I asked to purchase insoles as well and they wouldn't let me. Most stores would TRY to up sell but they did not and suggested I try the shoes without insoles first. They were correct. I didn't need them! I will definitely return for my next pair! read more

Runners Lane - My pretty new running shoes! - Shoe Stores Near Me - Santa Clarita, California

Excellent customer service. Andrew was very patience and knowledgeable about the type of shoe that was best for me. I'll definitely be back.

Went here to get shoe fitted. All that happened was an analysis based on 10 sec walking on the treadmill and measuring the feet size (don't know if that's how it is from other stores but I was pretty disappointed.) Anytime I would ask questions this guy and the girl look really annoyed. Whole process felt really uncomfortable and it felt like they just wanted to sell the shoes they gave and be done with it. I ended up getting the shoes since I already did the gait analysis but looking back I really wish I just paid the $20 and walked out. read more

Pablo ROCKS!! After 10 months of struggling with plantar fasciitis and several people at my gym saying I need to go into runners Lane I finally got sick of the pain and dropped in and spent an hour with Pablo analyzing my issue and he got me into the right pair to make all the difference! Total pros what a great local store we have! I first poked around on Amazon and of course realize for something like this the expertise is gold. read more

Horrible customer service!! My mom, girlfriend, and I bought 4 pairs of shoes here. Kyle, the store manager, spent almost 2 hours with us measuring our feet, putting us on a video taped treadmill to evaluate our gait, and then brought out shoes that, based off of his "expertise", he recommended. NONE of the shoes fit! My girlfriend, who runs everyday, naturally noticed first because she got really bad blisters and ripped a toe nail. My mom and I are not as physically active and didn't try the shoes until past the return/exchange policy. Our shoes were only worn once and it was obvious because the shoes were in practically new condition. My mom suffered a blister the size of a golf ball on her big toe, back pain, and the sides of her feet had the skin peeled off. I had 7 very painful blisters and because I was on a trip far away from home, had to just deal with the pain. When we went back to return the shoes we talked to Gio, the assistant store manager, and he was very nice and polite, but said he couldn't do anything. Then when we asked to talk to the owner, Flo, he said she is almost never in the store and we can try to email her to schedule an appointment. But wait...who is this woman walking around that looks a lot like the Flo that we've seen there before?? What do you know?! Flo has been IN the store the ENTIRE time we were there and Gio, the lying assistant manager, tried to tell us to email her to schedule a meeting! I couldn't believe him!! Flo came out and would not take the shoes back. She explained how she would lose money if she took them back so she's not doing that. Apparently it is only okay for the customer to lose almost $500 in useless shoes that don't fit as a result of the store's poorly trained manager. Had we have been treated well, not lied to, and taken care of because they inaccurately measured our feet, we would have spent thousands of more dollars there within the next year or so, not to mention referrals, but Flo and her staff are not running their business with longevity in mind. STAY AWAY!! They are not trained properly to get people the correct shoes. There are plenty of other athletic stores that can accurately measure your feet, are knowledgeable of the product they sell, and will support you as a customer. read more

I hadn't run in over 8 years and wanted to start up again, but I needed some new shoes. Of course the interweb always has too much information and I found myself getting confused quickly over something as simple as a pair of shoes. I didn't want to become an expert, I just wanted someone to help me choose the right shoes so I wouldn't experience any injuries. I went into the store and told them that I am not a runner and had no clue about anything, Todd seemed very helpful and not judgmental in any way. He watched me walking and based on my size and pronation, picked out a couple of pairs of shoes. I tried them on, walked around and even got a chance to try them out on the treadmill. After about 25 min, I walked out of there with a comfortable pair of shoes at MSRP. I've never had the level of attention these guys give you when buying shoes. Its almost like getting fitted on a bicycle. read more

Walkers rejoice! Runners Lane staff is welcoming & helpful to walkers and nonathletic people too. No "super-jock" snobby attitude here. I'm a 55+ overweight woman who likes walking and, in the 7 years I've been getting my shoes from Runners Lane, I've always found the staff very helpful. With their encouragement, I've even exceeded my walking expectations and actually finished marathons (walking blister-free). Also, my husband, whose on his feet all day, gets his "work shoes" here. read more

Pablo and his assistant in training really know their stuff! I came in needing help finding the right shoe for running, walking, hiking and best comfort for a severe ankle injury I sustained. They were so very patient and a wealth of information. With their help i found the very best shoes ever and feel like I'm walking on a cloud. Thank you thank you Pablo and the new gentleman (i'm sorry i don't have his name) but these two are what customer service is all about! I wouldn't think of buying my sports shoes anywhere else ever. read more

Runners Lane graciously accepted my return and allowed me to exchange my shoes for another pair. I tried those out and I think they were even worse than the first pair that were recommended to me. It was to no fault of the sales associate. I had a gait analysis done and everything, but for some reason my feet did not like the shoes that were supposed to work great for me. How was I supposed to know that without trying them out? I again took the second pair back after running in them a few times and had a more neutral shoe recommended. I felt really bad, but at the same time when I'm forking out a good amount of money I feel I deserve to get something that I'm happy with. Well, third times a charm. I'm very happy with the shoes I have now and hopefully they'll help me get to my goal of running a 1/2 marathon this spring! read more

This place is awesome. I went in to see about shoes for OCR as I have always bought shoes that looked good like Nikes. I was getting blisters and shin splints with my previous shoes. After talking to these guys and tried out some shoes, I knew that this was the place to buy my shoes in the future. read more

Runners Lane - Grip for trail running - Shoe Stores Near Me - Santa Clarita, California

See all

Love this store! Only place I buy my shoes, despite being a decent drive away from me, and I could probably buy Amazon for cheaper, but the salespeople are fantastic! Totally worth it. (Plus don't have to wait for shipping!) Like someone else said, they know shoes. They know running. They know the community. Support your local business! Especially the ones that deserve it. read more

This place is the only place to go for running shoes. The customer service is worth paying a little bit more. Once years ago I got a pair of Brooks that was giving me a blister on my ankle and they exchanged them even after I ran in them for a week. I have gone to Top to Top in Santa Monica and I paid just as much without the customer service. Go to Runner's Lane, it's worth the drive. *they no longer accept checks* read more

I am appreciative of this great locally owned store that has been supportive of the running world. I periodically purchase items needed for running here! Great atmosphere and wonderful staff. read more

I bought my first pair of running shoes at runners Lane about two weeks ago. I had a problem with one of the shoes and had no problem exchanging it for another. The new ones I got tho were defective. They were very kind and ordered me a new pair to replace them. That being said I am not really happy with the shoes that I got. I'm not going to say nothing to them though because they have this return policy that is not very customer service friendly. No refunds apparently. Of course it's wasn't told to me when I checked out the first time when I asked what the return policy was. I was told "30 days you can return them." Nothing was mentioned about an exchange only no refunds. In my opinion any business that does not leave a customer at 100% satisfied has failed. They're missing something at this point because a customer is been forced to pick something else. And in my size they were only two shoes that were available and neither of them have worked for me, but I have to stick with the shoes that I've got because otherwise I have a store credit but I can't use. I can't buy running shoes somewhere else because I got money tied up at runners Lane. If they had a good return policy I would definitely have given them a five out of five but I'm giving them a four for this very reason. I'm stuck with something I don't really want and there's nothing I can do about it. I am hoping that as I wear the shoes, run in them, and walk in them that they will break down a little bit and be more comfortable. That being said I was helped by a very nice young man named TJ. He went out of his way to take care of me while I was in the store. In my attempt to support Christian business I'm afraid I shot myself in the foot. No pun intended. read more

Runners Lane - Shoe Stores Near Me - Santa Clarita, California

This place is the only place to come get shoes for running, walking, or the gym. They are so super friendly & incredibly helpful. The best part is that they listen to you! You tell them what issues you might have with shoes & they always seem to know what you should try & get. They keep your purchases on record so that when you wear out your shoes they know what you bought last & can help you find comparable shoes or the newest model of that shoe - which is great because sometimes I draw a blank on the model of the last pair I purchased. I will never buy tennis shoes for the gym from anywhere but here. read more

Great local shop. They know the community, they know running, and they'll hook you up with shoes that fit ... and are RIGHT for you. I've bought several pairs of shoes here for myself and the family. Highly recommended for personal service. read more

Excellent store! Beyond clean, safe, and good deals!!! Ryan, the associate who helped us, was great! We'll be back and the insoles are the best! read more

They are great in everything, and I love how they analyze your gait to get shoes perfect for you, but they are too pricy. Everything is expensive, you can often find better deals elsewhere. read more